HP LaserJet P2010 HP LaserJet Printer Family - Print Media Specification Guide - Page 30
Frequent multiplesheet feeds, Cause, Actions
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Frequent multiple-sheet feeds The following table lists possible causes of frequent multiple-sheet feeds and suggested actions. Cause Action(s) Paper is added in small amounts to the input tray. q Add only large amounts of paper to the input tray, and avoid mixing paper types in the input tray. Paper is too dry or is not moist enough. (Insufficient moisture makes paper less conductive and creates static buildup.) q Try another ream of paper. q Change the paper type. q Make sure that the paper is properly prepared. See "Preparing print media for use" on page 4. Paper is too light or too thin. q Change the paper type. Paper is too smooth or too rough. Surfaces q Change the paper type. tend to interlock or stick together. Paper is embossed or has raised letterhead. q Change the paper type. Paper guides in the trays are set incorrectly. q Make sure that all of the paper guides have been set correctly. See the user documentation for your printer for more information. Paper sticks together at the edges (edgeweld). Edgeweld is caused by the use of dull cutting blades during the manufacturing process. q Flex the stack in both directions to "break" any locked edges. q Try a different ream of paper. q Try a paper from a different paper manufacturer. 24 Paper problems ENWW