HP LaserJet Pro 100 HP LaserJet Pro 100 Color MFP M175 - User Guide
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- HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 1
LASERJET PRO 100 COLOR MFP M175 User Guide - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 2
- HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 3
LaserJet Pro 100 color MFP M175 User Guide - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 4
are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Edition 1, 4/2011 Part number: CE865-90907 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 5
Conventions used in this guide TIP: Tips provide helpful hints or shortcuts. NOTE: Notes provide important information to explain a concept or to complete a task. CAUTION: Cautions indicate procedures that you - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 6
iv Conventions used in this guide ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 7
...8 System Setup menu ...8 Service menu ...10 Network Setup menu (network models only 11 Function specific menus ...12 Copy Menu ...12 3 Software for Windows ...15 Supported operating systems for Windows 16 Supported printer drivers for Windows 16 Select the correct printer driver for Windows - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 8
Mac ...33 Solve problems with Mac ...34 5 Connect the product ...35 Supported network operating systems (network models only 36 Printer sharing disclaimer 36 Use HP Smart Install to connect to a computer, a wired network, or a wireless network 37 Connect with USB by using the software CD-ROM 38 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 9
or the imaging drum 60 Replacement instructions 61 Recycle supplies ...67 Print-cartridge and imaging drum storage 67 HP policy on non-HP supplies 68 HP fraud hotline and Web site 68 Solve problems with print cartridges or the imaging drum 69 Check the print cartridges and imaging drum 69 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 10
Manual color options ...103 Use the HP EasyColor option for Windows 105 Match colors ...106 10 Copy ...107 Use copy functions ...108 One-touch copy ...108 Multiple copies ...108 Copy a multiple-page original 109 Copy identification cards 110 Cancel a copy job ...111 Reduce or enlarge a copy 111 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 11
Use the correct paper type setting in the printer driver 154 Adjust color settings in the printer driver 155 Use paper that meets HP specifications 156 Print a cleaning page ...157 Calibrate the product to align the colors 157 Use the printer driver that best meets your printing needs 157 The - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 12
interfaces ...170 Appendix B Service and support ...171 Hewlett-Packard limited warranty statement 172 HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement 174 HP's LaserJet imaging drum limited warranty statement for replacement imaging drums 175 Data stored on - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 13
185 Paper use ...185 Plastics ...185 HP LaserJet print supplies 185 Return and recycling instructions 186 Paper ...187 Material restrictions ...187 (wireless models 191 Safety statements ...193 Laser safety ...193 Canadian DOC regulations 193 VCCI statement (Japan 193 Power cord instructions - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 14
xii ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 15
1 Product basics ● Product comparison ● Environmental features ● Accessibility features ● Product views ENWW 1 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 16
ppm) or 17 HP LaserJet Pro 100 color MFP M175 plus: letter-size ppm monochrome and 4 ppm color ● Connectivity: 802.11b/g/n wireless networking and built-in Two-sided printing (duplexing): Manual duplexing (using the printer driver) ● Introductory print cartridges: Supplied with product 2 Chapter - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 17
or more pages of a document side-by-side on one sheet of paper. sheet Access this feature through the printer driver. Accessibility features The product includes several features that aid users with accessibility issues. ● Online user guide that is compatible with text screen-readers. ● All doors - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 18
Product views Product front view 1 2 8 3 7 6 4 5 1 Document feeder 2 Scanner 3 Output bin 4 Power button 5 Main-input tray 6 Front cover (provides access to the imaging drum) 7 Print cartridge door (provides access to the print cartridges) 8 Control panel 4 Chapter 1 Product basics ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 19
Product back view 1 1 Security slot 2 Rear jam-access door 3 USB port 4 HP internal network port (network models only) 5 Power receptacle 2 3 4 5 Serial number and model number location The label that contains the product and serial numbers is on - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 20
problem with the product. View the display for a message. 5 Cartridge button. When the print cartridge door is closed, press this button to rotate the print cartridge carousel. 6 Wireless or darkness of a copy. 12 Color copy button. Use the Color button to start a color copy job. 13 Black and - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 21
2 Control panel menus ● Setup menu ● Function specific menus ENWW 7 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 22
press the Setup ● Reports ● System Setup ● Service ● Network Setup button. The following sub menus are available: Reports menu First level Demo Page Menu Structure Config Report Supplies Status Network Summary (network models only) Usage Page PCL Font List PS Font List PCL6 Font List Color Usage - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 23
level Paper Setup Second level Def. Paper Size Third level Def. Paper Type Tray 1 Paper Out Action Paper Type Paper Size Print Quality Energy Settings Calibrate Color Sleep Delay Minutes* 1 Hour 2 Hours 4 Hours 8 Hours 24 Hours USB Job LAN Job Wireless Job Button Press ENWW Setup menu 9 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 24
Settings Courier Font Allow Color Color Copy Second level Black Cartridge Color Cartridges Imaging Drum Store Usage Data Third level Very Low Setting Low Threshold Very Low Setting Low Threshold Very Low Setting Low Threshold Values Stop Prompt Continue* (Range of 1-100) Stop Prompt Continue - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 25
(*) indicate the factory default setting. First level Wireless Menu TCP/IP Config Auto Crossover Network Services Show IP Address Link Speed Restore Defaults Second level Wi-Fi Protected Setup Run Network Test Turn Wireless On/Off IPv4 IPv6 Values On* Off Automatic* Manual On* Off On* Off Yes No - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 26
Reduce/Enlarge Second level Light/Dark Optimize Paper Multi-Page Copy Collation Tray Select Two-Sided Paper Size Paper Type Values (Range of 1*-99) Original=100%* Legal to Letter=78% Legal to A4=83% A4 to Letter=94% Letter to A4=97% Full Page=91% Fit to Page 2 pages per sheet - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 27
First level Draft Mode Second level Image Adjustment Lightness Contrast Sharpen Background Color Balance Set as New Defaults Restore Defaults Grayness Values On Off* (Slider with a range of 11 settings.) (Slider with a range of 11 settings.) (Slider with a range of 11 settings.) ( - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 28
14 Chapter 2 Control panel menus ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 29
operating systems for Windows ● Supported printer drivers for Windows ● Select the correct printer driver for Windows ● Change print job settings ● Change printer-driver settings for Windows ● Remove software for Windows ● Supported utilities for Windows ● Software for other operating systems ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 30
Service Pack 2) ● Windows Server 2003 (32-bit, Service Pack 3) ● Windows Server 2008 (32-bit and 64-bit) Supported printer drivers for Windows The product comes with software drivers are available at www.hp.com/support/LJColorMFPM175. Select the correct printer driver for Windows Printer drivers - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 31
at www.hp.com/support/LJColorMFPM175 ● Compatible with previous PCL versions and older HP LaserJet products ● The best choice for printing from third-party or custom software programs ● Designed for use in corporate Windows environments to provide a single driver for use with multiple printer models - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 32
Software program settings Printer Properties in the software program On the File menu in the software These settings are in effect for program, click Page Setup for the for each operating system. printer driver for all software programs. 2. Click Printer, and then click Printing Preferences. 3. - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 33
Change printer-driver settings for Windows Change the settings for all print jobs until the software program is closed 1. On the File menu in the software program, click Print. 2. Select the driver, and then click Properties or Preferences. The steps can vary; this procedure is most common. Change - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 34
follow the onscreen instructions to remove the software. Supported utilities for Windows ● HP Web Jetadmin Other Windows components and utilities ● Software installer - automates the printing system installation ● Online Web registration ● HP LaserJet Scan 20 Chapter 3 Software for Windows ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 35
Software for other operating systems OS UNIX Linux Software For HP-UX and Solaris networks, go to www.hp.com/support/net_printing to download the HP Jetdirect printer installer for UNIX. For information, go to www.hp.com/go/linuxprinting. ENWW Software for other operating systems 21 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 36
22 Chapter 3 Software for Windows ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 37
4 Use the product with Mac ● Software for Mac ● Print with Mac ● Scan with Mac ● Solve problems with Mac ENWW 23 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 38
OS X 10.6, Intel Core Processor Macs are supported. Supported printer drivers for Mac The HP LaserJet software installer provides PostScript® Printer Description (PPD) files, and Printer Dialog Extensions (PDEs) for use with Mac OS X computers. The HP printer PPD and PDE files, in combination with - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 39
buttons to select Manual, and then press HP Installer icon, and follow the onscreen instructions. 4. On the Congratulations screen, click the OK button. 5. Print a page from any program to make sure that the printing software is correctly installed. Install software for Mac computers on a wireless - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 40
to transfer settings makes setting up a wireless connection easier. After the setup is complete, you can disconnect the USB cable and use the wireless connection. 1. Insert the software CD into the computer CD tray. 2. Follow the on-screen instructions. When prompted, select the Connect through - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 41
on your software program. ● Page Setup dialog box: Click Page Setup or a the Page Setup dialog box. ● Default printer driver settings: The default printer driver settings determine settings are saved in the Presets menu. To use the new settings, you must select the saved 4. preset option every - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 42
Software for Mac computers Supported utilities for Mac (network models only) HP Utility for Mac Use the HP Utility to set up product features that are not available in the printer driver. You can use the HP product firmware. ● Display the color usage page. 28 Chapter 4 Use the product with Mac ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 43
the product is currently processing. If more than one print job is waiting, pressing the Cancel button the File menu in the software program, click the Print option. 2. In the Copies & Pages menu, click the Page Setup button. 3. Select a printer driver settings for reuse. ENWW Print with Mac 29 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 44
the Print option. 2. Select the driver. 3. In the Presets menu, select the printing preset. NOTE: To use printer-driver default settings, select the standard . 5. From the Text menu, select one of the standard messages, or select the Custom option and type a new message in the box. 6. Select options - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 45
one of Manual Duplex tab or open the Manual Duplex menu. 4. Click the Manual color options with Mac Use the Color Options menu or the Color/Quality Options menu to control how colors are interpreted and printed from software programs. 1. On the File menu, click the Print option. 2. Select the driver - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 46
the Device Maintenance tab. b. Select a task from the drop-down list. c. Click the Launch button. 4. To go to various support Web sites for this product, do the following: a. Select the Services on the Web tab. b. Select an option from the menu. c. Click the Go! button. 32 Chapter 4 Use the product - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 47
HP Scan software to scan images to a Mac computer. 1. Load the document onto the scanner glass or into the document feeder. 2. Open the Applications folder, and then click Hewlett-Packard. Double-click HP Scan. 3. Open the HP Click Append to List to add the new pages to the current list. Repeat until - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 48
Solve problems with Mac For information about solving problems with a Mac, see Solve common Mac problems on page 166. 34 Chapter 4 Use the product with Mac ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 49
5 Connect the product ● Supported network operating systems (network models only) ● Use HP Smart Install to connect to a computer, a wired network, or a wireless network ● Connect with USB by using the software CD-ROM ● Connect to a network by using the software CD-ROM (network models only) ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 50
Server 2003 (32-bit, Service Pack 3) ● Windows Server 2008 (32-bit and 64-bit) ● Mac OS X v10.5 and v10.6 Printer sharing disclaimer HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP printer drivers. Go to Microsoft at www - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 51
wireless network NOTE: This installation type is supported for Windows only. The HP Smart Install allows you to install the product driver and software by 3. The HP Smart Install program should start automatically. Follow the onscreen instructions to install the software. ● If the HP Smart Install - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 52
to connect it. This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using a cable that is no longer than 2 m (6.5 ft). 1. Quit all open programs on the computer. 2. Install the software from the CD, and follow the onscreen instructions. 3. When prompted, select the - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 53
network by using the software CD-ROM (network models only) The product can connect to wired or wireless networks. NOTE: You cannot connect to a wired and wireless network simultaneously. Wired connections take precedence. Supported network protocols Network models support the TCP/IP protocol, which - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 54
installed. Install the product on a wireless network Before installing the product software, make sure the product is not connected to the network using a network cable. If your wireless router does not support Wi-Fi Protected Setup (WPS), obtain the wireless router network settings from your system - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 55
obtain the product IP address. 2. Install the software from the CD. 3. Follow the on-screen instructions. 4. When prompted, select the Connect through a wireless network option, and then click the Next button. 5. From the list of available printers, select the printer that has the correct IP address - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 56
as filing cabinets, and other electromagnetic devices, such as microwaves and cordless telephones. These objects can disrupt radio signals. ● Keep the wireless devices away from large masonry structures and other building structures. These objects can absorb radio waves and lower signal strength - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 57
Advanced wireless setup Wireless communication modes You can use one of two wireless communication modes: infrastructure or ad-hoc. Infrastructure wireless network (recommended) The product communicates with other devices on the network through a wireless router. Ad-hoc wireless network The - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 58
HP Device Toolbox opens. 6. Click the Networking tab, and select the Wireless Configuration link from the left pane. 7. Select the option to enable wireless . 8. In the Configuration Method area, select the Create a new Ad hoc wireless network (peerto-peer) option. 9. Provide a unique network name - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 59
clicking the Programs or All Programs group, clicking HP, clicking the product group, and then clicking HP Product Settings. 3. Click the Networking tab to obtain network information. You can change settings as needed. ENWW Connect to a network by using the software CD-ROM (network models only) 45 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 60
46 Chapter 5 Connect the product ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 61
6 Paper and print media ● Understand paper use ● Change the printer driver to match the paper type and size ● Supported paper sizes ● Supported paper types ● Load paper trays ENWW 47 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 62
service agreements. Special paper guidelines This product supports printing on special media. Use the following guidelines to obtain satisfactory results. When using special paper or print media, be sure to set the type and size in the printer driver to obtain the best results. CAUTION: HP LaserJet - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 63
this product. ● Use only glossy or coated paper that is approved for use in laser printers. Do not ● Do not use paper that is heavier than the recommended media specification for this product unless it is HP paper that has been approved for use in this product. ● Do not use glossy or - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 64
to match the paper type and size NOTE: If you change the page settings in the software program, those settings override any settings in the printer driver. 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 65
custom sizes using the printer driver, always specify the short edge of the page as the width and the long edge as the length. Table 6-2 Supported envelopes and postcards 98 x 191 mm (3.9 x 7.5 in) Japanese Postcard 100 x 148 mm (3.93 x 5.82 in) Postcard (JIS) ENWW Supported paper sizes 51 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 66
Table 6-2 Supported envelopes and postcards (continued) Size Dimensions Double Japan Postcard Rotated 148 x 200 mm (5.83 x 7.87 in) Double Postcard (JIS) Custom Minimum: 76 x 127 mm (3 x 5 in) Maximum: 216 x 356 mm (8.5 x 14.0 in) NOTE: When defining custom sizes using the printer driver, - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 67
types For a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/ LJColorMFPM175. ● Everyday ◦ Plain ◦ Glossy cards ● Other ◦ Color laser transparency ◦ Labels ◦ Letterhead ◦ Envelope ◦ Heavy envelope ◦ Preprinted ◦ Prepunched ENWW Supported paper types 53 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 68
◦ Colored ◦ Rough ◦ Heavy rough ◦ HP Tough paper 54 Chapter 6 Paper and print media ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 69
you remove all of the paper from the input tray and straighten the stack of new paper. Do not fan the paper. This reduces jams by preventing multiple sheets of paper from feeding through the product at one time. NOTE: When printing on small sizes or custom paper, load the short edge - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 70
capacity Tray or bin Input tray Paper type Paper Envelopes Transparencies Postcards Glossy Specifications 60-220 g/m2 (16-59 lb) Print quality is assured for HP media. 60-90 g/m2 (16-24 lb) 0.12-0.13 mm (0.0047-.0.0051 in) 135-176 g/m2 (36-47 lb) 130-220 g/m2 () Capacity 150 sheets - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 71
7 Print cartridges and imaging drum ● Print cartridge and imaging drum features ● Supplies views ● Manage print cartridges and the imaging drum ● Solve problems with print cartridges or the imaging drum ENWW 57 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 72
: The selectibility number for all print cartridges and the imaging drum is 126A. Accessibility ● Print cartridges and the imaging drum can be installed and removed by using one hand. Environmental ● Recycle print cartridges by using the HP Planet Partners return and recycling program. features - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 73
Supplies views Print cartridge views 1 2 1 Print cartridge memory tag Imaging drum views 1 1 Imaging drum memory tag ENWW Supplies views 59 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 74
quality is no longer acceptable. Once an HP print cartridge has reached "very low", HP's Premium Protection Warranty on that supply has ended. The imaging drum installed in this product is covered by the product warranty. Replacement imaging drums have a one-year limited warranty from the date of - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 75
in the correct position, press the Cartridge button to rotate the print cartridge carousel to the cartridge color that you want to replace. NOTE: All doors must be closed when pressing the Cartridge button. Also, the imaging drum must be installed for the Cartridge button to work. NOTE: Wait until - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 76
plastic shield. NOTE: Do not touch the print cartridge roller. Fingerprints on the roller can cause print-quality problems. 7. Remove the sealing tape from the print cartridge. Place the tape in the print-cartridge box to return for recycling. 62 Chapter 7 Print cartridges and imaging drum ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 77
the status alert message Wrong Cartridge in Slot, remove the print cartridge from the specified slot and compare the color label on the print cartridge to the color label in the slot to determine the correct print cartridge for the slot. ENWW Manage print cartridges and the imaging drum 63 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 78
is covered by the product warranty. Replacement imaging drums have a one-year limited warranty from the date of installation. The imaging drum installation date displays on the supplies status page. The HP Premium Protection Warranty applies only to the print cartridges for the product. 1. Open the - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 79
3. Lift the two levers that hold the imaging drum. 4. Remove the old imaging drum. 5. Remove the new imaging drum from the packaging. Place the used imaging drum in the bag and box for recycling. ENWW Manage print cartridges and the imaging drum 65 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 80
drum to light. Cover it with a piece of paper. CAUTION: Do not touch the green roller. Fingerprints on the imaging drum can cause print-quality problems. 7. Insert the new imaging drum in the product. 8. Lower the two levers that hold the imaging drum. 66 Chapter 7 Print cartridges and imaging drum - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 81
Rico HP LaserJet print cartridge recycling returns the U.S. Postal Service carrier or FedEx driver during your next hp.com/recycle or call 1-800-340-2445. Information is subject to change without notice. Print-cartridge and imaging drum storage Do not remove the print cartridge or imaging drum - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 82
recommend the use of non-HP print cartridges and imaging drums, either new or remanufactured. NOTE: For HP printer products, the use of a non-HP print cartridge or a refilled print cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 83
need to replace a print cartridge, print the supplies status page to find the part number for the correct genuine HP print cartridge. Type of print cartridge Refilled or remanufactured print cartridge Genuine HP print cartridge or imaging drum Steps to resolve the problem Hewlett-Packard Company - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 84
product, and examine the surface. CAUTION: Do not touch the green roller. Fingerprints on the imaging drum can cause printquality problems. 4. If you see any scratches, fingerprints, or other damage on the imaging drum, replace the imaging drum. 70 Chapter 7 Print cartridges and imaging drum ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 85
pages printed on each print cartridge ● Information about ordering new HP print cartridges and recycling used HP print cartridges ● The imaging drum's estimated life remaining and installation date appear on the supplies status page. ENWW Solve problems with print cartridges or the imaging drum 71 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 86
if magenta dots appear in all five color bands. If the dots are all the same color, replace that print cartridge. ● If streaks appear in multiple color bands, contact HP. A component other than the print cartridge is probably causing the problem. 72 Chapter 7 Print cartridges and imaging drum ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 87
imaging drum. ● Turn the product off and then on. ● If the error persists, replace the imaging drum. ● If the error persists, contact HP. See www.hp.com/support/ LJColorMFPM175 or the support flyer that came in the product box. There is a communication failure with one of ● the print cartridges - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 88
are at the estimated end of their useful life, and the product is customer-configured to stop when the supply level is very low. Replace the supplies, or reconfigure the product to continue printing after the supplies reach the "very low" level. 74 Chapter 7 Print cartridges and imaging drum ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 89
or refilled print cartridge, HP will charge its standard time and materials charges to service the product for the particular failure or damage. Supply status and features that depend on it are unavailable with used cartridges. ENWW Solve problems with print cartridges or the imaging drum 75 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 90
has ended. All print defects or cartridge failures incurred when an HP supply is used in continue at very low mode will not be considered to be defects in materials or workmanship in the supply under the HP Print Cartridge Warranty Statement. 76 Chapter 7 Print cartridges and imaging drum ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 91
8 Print tasks ● Cancel a print job ● Basic print tasks with Windows ● Additional print tasks with Windows ENWW 77 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 92
product is currently processing. If more than one process is running, pressing the Cancel print job from a software program or a print queue. ● Software program: Typically, a dialog Server 2008: Click Start, click Settings, and then click Printers and Faxes. Double-click the product icon to open the - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 93
printer driver with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. Get help for any printing option with Windows 1. Click the Help button to open the online Help. ENWW Basic print tasks with Windows 79 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 94
then select the number of copies. Save custom print settings for reuse with Windows Use a printing shortcut with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 80 Chapter 8 Print tasks ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 95
the Printing Shortcuts tab. 4. Select one of the shortcuts, and then click the OK button. NOTE: When you select a shortcut, the corresponding settings change on the other tabs in the printer driver. Create printing shortcuts 1. On the File menu in the software program, click Print. ENWW Basic - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 96
2. Select the product, and then click the Properties or Preferences button. 3. Click the Printing Shortcuts tab. 4. Select an existing shortcut as a base. NOTE: Always select a shortcut before adjusting any of the settings on the right side of the screen. If you adjust the settings and then select a - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 97
the print options for the new shortcut. NOTE: You can select the print options on this tab or on any other tab in the printer driver. After selecting options on other page size with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 98
Close button. Select the paper type with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or . Print on both sides (duplex) with Windows Manually print on both sides (duplex) with Windows 1. Load paper face-up in the - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 99
2. On the File menu in the software program, click Print. 3. Select the product, and then click the Properties or Preferences button. 4. Click the Finishing tab. ENWW Basic print tasks with Windows 85 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 100
5. Select the Print on Both Sides (Manually) check box. Click the OK button to print the first side of the job. 6. Retrieve the printed stack , press the OK button. Print multiple pages per sheet with Windows 1. On the File menu in the software program, click Print. 86 Chapter 8 Print tasks ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 101
2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab. ENWW Basic print tasks with Windows 87 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 102
4. Select the number of pages per sheet from the Pages Per Sheet drop-down list. 5. Select the correct Print Page Borders, Page Order, and Orientation options. Select page orientation with Windows 1. On the File menu in the software program, click Print. 88 Chapter 8 Print tasks ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 103
2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab. 4. In the Orientation area, select the Portrait or Landscape option. To print the page image upside down, select the Rotated option. ENWW Basic print tasks with Windows 89 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 104
options with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Color tab. 4. In the Color Options area, click the Manual option, and then click the Settings button. 5. Adjust the general settings - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 105
Additional print tasks with Windows Print colored text as black with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. Click the Print all Text as - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 106
Print on preprinted letterhead or forms with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 92 Chapter 8 Print tasks ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 107
4. From the Type is drop-down list, click the More... option. 5. Select the Other option. 6. Select the option for the type of paper you are using, and click the OK button. ENWW Additional print tasks with Windows 93 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 108
Print on special paper, labels, or transparencies 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 94 Chapter 8 Print tasks ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 109
4. From the Type is drop-down list, click the More... option. 5. Select the category of paper types that best describes your paper. NOTE: Labels and transparencies are in the list of Other options. 6. Select the option for the type of paper you are using, and click the OK button. ENWW Additional - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 110
Print the first or last page on different paper with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 96 Chapter 8 Print tasks ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 111
select the necessary settings for the front cover, other pages, and back cover. Scale a document to fit page size 1. On the File menu in the software program, click Print. ENWW Additional print tasks with Windows 97 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 112
2. Select the product, and then click the Properties or Preferences button. 3. Click the Effects tab. 4. Select the Print Document On option, and then select a size from the drop-down list. 98 Chapter 8 Print tasks ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 113
with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Effects tab. 4. Select a watermark from the Watermarks drop-down list. Or, to add a new watermark to the list, click the Edit button - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 114
3. Click the Finishing tab. 4. Click the Print on Both Sides (Manually) check box. 5. In the Booklet Printing drop-down list, select a binding option. The Pages Per Sheet option automatically changes to 2 Pages Per Sheet. 100 Chapter 8 Print tasks ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 115
9 Color ● Adjust color ● Use the HP EasyColor option for Windows ● Match colors ENWW 101 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 116
by changing the settings on the Color tab in the printer driver. Change the color theme for a print job 1. On the File menu in the software program, click Print. 2. Click Properties or Preferences. 3. Click the Color tab. 4. Select a color theme from the Color Themes drop-down list. ● Default (sRGB - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 117
setting: Select this setting for most color print jobs ● Manual setting: Select this setting to adjust the color settings independent from other settings. NOTE: Changing color settings manually can impact output. HP recommends that only color graphics experts change these settings. 5. Click - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 118
Manual color options (continued) Setting description Halftone Halftone options affect color output clarity and resolution. Neutral Grays The Neutral Grays setting determines the method for creating gray colors require sharp distinctions among lines or colors, or images that contain a pattern or a - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 119
were created without using the HP EasyColor option. The images on the right show the enhancements that result from using the HP EasyColor option. The HP EasyColor option is enabled by default in the HP PCL 6 printer driver, so you do not need to make manual color adjustments. To disable the option - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 120
(inkjet, press, or laser technology, for example) ● Overhead lighting ● Personal differences in perception of color ● Software programs ● Printer drivers ● Computer operating systems ● Monitors ● Video cards and drivers ● Operating environment (humidity, for example) Keep these factors in mind when - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 121
10 Copy ● Use copy functions ● Copy settings ● Copy photos ● Copy mixed size originals ● Copy on both sides manually (duplex) ENWW 107 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 122
Use copy functions One-touch copy 1. Load the document onto the scanner glass or into the document feeder. 2. Press the Black or Color button to start copying. Multiple copies 1. Load the document onto the scanner glass or into the document feeder. 2. On the control panel, touch the # Copies - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 123
Copy a multiple-page original 1. Insert the originals into the document feeder face-up, and then adjust the guides until they are snug against the paper. 2. Press the Black or Color button to start copying. ENWW Use copy functions 109 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 124
on a different area of the scanner glass and copy again. The product prints both images at the same time. 1. Load the document onto the scanner glass. 2. On the press the Black or Color button to start copying. The product copies all pages onto one side of a sheet of paper. 110 Chapter 10 Copy - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 125
job 1. Press the Cancel button on the product control panel. NOTE: If more than one process is running, pressing the Cancel button clears the current process and all pending processes the OK button select the option. 4. Press the Black or Color button to start copying. ENWW Use copy functions 111 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 126
OK button. Use the arrow buttons to scroll through the options, and then press the OK button to select an option. 4. Press the Black or Color button to start copying. 112 Chapter 10 Copy ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 127
and white copies 1. Load the document onto the scanner glass or into the document feeder. 2. On the control panel, press the Black or Color button to start copying. Copy settings Change copy quality The following copy-quality settings are available: ● Auto Select: Use this setting when you are - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 128
, and then press the OK button. 4. Use the arrow buttons to select the correct option, and then press the OK button. 5. Press the Black or Color button to start copying. Check the scanner glass for dirt and smudges Over time, specks of debris might collect on the scanner glass and white - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 129
/Darker button. 3. Use the arrow buttons to adjust the setting. 4. Press the Black or Color button to start copying. Define custom copy settings When you change the copy settings at the control , use the Reduce/Enlarge feature to reduce the image so the copy is not cropped. ENWW Copy settings 115 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 130
list of paper types, select the name of the paper type that is in Tray 1, and then press the OK button.. 5. Press the Black or Color button to start copying. Restore copy default settings 1. On the control panel, press the Copy Menu button. 2. Use the arrow buttons to select the Restore - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 131
, and then press the OK button. 4. Use the arrow buttons to select the Picture option, and then press the OK button. 5. Press the Black or Color button to start copying. ENWW Copy photos 117 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 132
load paper that is large enough for the largest page in the original document. 2. Place one page of the original document face down in the upper left corner of the scanner glass. .. 7. Press the Black or Color button to start copying. 8. Repeat these steps for each page. 118 Chapter 10 Copy ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 133
Copy on both sides manually (duplex) 1. Load the first page of the document onto the scanner glass or into the document feeder. 2. On the control panel, press the Black or Color button to start copying. 3. Remove the printed copy from the output bin, rotate the stack 180 degrees, and then load the - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 134
5. Press the Black or Color button to start copying. 6. Repeat these steps until the copy is complete. 120 Chapter 10 Copy ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 135
11 Scan ● Use scan functions ● Scan settings ENWW 121 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 136
options. Click Create New Shortcut to create a customized set of settings and save it in the list of shortcuts. Scan by using other software The product is TWAIN-compliant and Windows Imaging Application (WIA)-compliant. The product works with Windows-based programs that support TWAIN-compliant or - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 137
that shipped with the product. To use the Readiris program, install it from the appropriate software CD, and then follow the instructions in the online Help. Cancel a scan To cancel a scan job, use one of the following procedures. ● On the product control panel, press the Cancel button. ● Click the - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 138
the quality is not what you expected, you might have selected a resolution or color setting in the scanner software that does not match your needs. Resolution and color affect the following features of scanned images: ● Image clarity ● Texture of gradations (smooth or rough) ● Scan time ● File size - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 139
and White for text and line art Grayscale for shaded or colored graphics and photos Color, if the image is in color Black and White for text ● Grayscale for graphics and photos ● Color, if the image is in color Color You can set the color values to the following settings when scanning. Setting - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 140
Scan quality Over time, specks of debris might collect on the scanner glass and white plastic backing, which can affect performance. Use the following procedure to clean the scanner glass and white plastic backing. 1. Use the power switch to turn off the product, and then unplug the power cord from - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 141
12 Manage and maintain the product ● Print information pages ● Change the product settings from a computer ● Use HP Web Jetadmin software ● Product security features ● Economy settings ● Clean the product ● Product updates ENWW 127 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 142
used HP print cartridges Prints a list of all product network settings Prints a page that lists PCL pages, PCL 6 pages, PS pages, pages that were jammed or mispicked in the product, monochrome (black and white) or color pages; and reports the page count HP LaserJet Pro 100 color MFP M175nw only - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 143
3. Use the arrow buttons to select the report you want to print, and then press the OK button to print the report. 4. Press the Cancel button to exit the menus. ENWW Print information pages 129 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 144
life remaining of HP supplies. Actual supply life remaining can vary. Consider having a replacement supply available to color usage information on a job-by-job basis. ● Event Log: Shows a list of all product events and errors. ● Support button: Provides a link to the product support page. The Support - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 145
System Setup: Allows you to change the system defaults for the product. ● Service: Allows software at www.hp.com/go/webjetadmin. Device plug-ins can be installed into HP Web Jetadmin to provide support for specific product features. The HP Web Jetadmin software can automatically notify you when new - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 146
features The product supports security standards and recommended protocols that help you keep the product secure, protect critical information on your network, and simplify the way you monitor and maintain the product. For in-depth information about HP's secure imaging and printing solutions - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 147
product enters sleep mode. NOTE: This mode does not affect product warm-up time. 1. On the control panel, press the Setup button. 2. Use the arrow buttons to select the System Setup menu, and then press the OK button. 3. Use the arrow buttons to select the Energy Settings menu, and then press the - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 148
and dusting. Use archive print to create documents that you want to preserve or archive. 1. On the control panel, press the Setup button. 2. Use the arrow buttons to select the Service menu, and then press the OK button. 3. Use the arrow buttons to select the Archive Print item, select On or Off - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 149
Clean the product Clean the document feeder pickup rollers and separation pad If the product document feeder experiences paper-handling problems, such as jams or multiple-page feeds, clean the document feeder rollers and separation pad. 1. Open the document feeder cover. 2. Use a moist, lint-free - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 150
, and stains off of the exterior of the device. Product updates Software and firmware updates and installation instructions for this product are available at www.hp.com/support/LJColorMFPM175. Click Downloads and drivers, click the operating system, and then select the download for the product - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 151
settings ● Interpret control panel messages ● Paper feeds incorrectly or becomes jammed ● Improve print quality ● The product does not print or it prints slowly ● Solve connectivity problems ● Solve wireless network problems ● Product software problems with Windows ● Solve common Mac - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 152
on the CD that came with the product or in the HP Program folder on your computer. The HP Help and Learn Center is a product help tool that provides easy access to product information, HP product Web support, troubleshooting, and regulatory and safety information. Several Quick Reference Topics for - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 153
trying to solve a problem with the product. ● Step 1: Make sure that the product is set up correctly ● Step 2: Check the cabling or wireless connection (network models only) ● Step 3: Check the control panel for error messages ● Step 4: Check the paper ● Step 5: Check the software ● Step 6: Test - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 154
Print a supplies status page and check remaining life of the print cartridges and imaging drum. Step 9: Try sending a print job from a computer 1. Try printing the job from another computer that has the product software installed. 2. Check the USB or network cable connection. Direct the product - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 155
, heavy paper, and custom-size paper) ● Print quality settings in the printer driver. ● Product processing and download time ● The complexity and size of graphics On the product control panel, press the Setup button. 2. Use the arrows buttons to select the Service menu, and then press the OK button - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 156
to guide the problem. If a critical error persists, the product might require service. NOTE: Supplies status messages are listed and described in the "Print cartridges and imaging drum . 4. If the error persists, contact HP. See www.hp.com/support/ LJColorMFPM175 or the support flyer that came in - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 157
3. Wait at least 30 seconds, and then turn on the power and wait for the product to initialize. 4. If the error persists, contact HP. See www.hp.com/support/ LJColorMFPM175 or the support flyer that came in the product box. 1. Turn off the power by using the power switch. 2. If a surge protector is - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 158
Manual duplex alternates with Load tray 1 Press [OK] Manual error persists, contact HP. See www.hp.com/support/ LJColorMFPM175 or the support instructions. Clearing some jams requires you to open the print cartridge door and remove the print cartridges panel instructions. The a manual duplex manual - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 159
problem print driver guides so they are touching the paper stack without bending it. 4. Check the product control panel to see if the product is waiting for you to acknowledge a prompt to feed the paper manually. Load paper, and continue. 5. If the error persists, contact HP. See www.hp.com/support - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 160
product to initialize. 4. If the error persists, contact HP. See www.hp.com/support/ LJColorMFPM175 or the support flyer that came in the product box Error The product experienced a paper sensor error. 4. If the error persists, contact HP. See www.hp.com/support/ LJColorMFPM175 or the support - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 161
Size in Tray 1 Description The fuser needs to be replaced. The paper in the tray does not match the size power and wait for the product to initialize. If the error persists, contact HP. See www.hp.com/support/LJColorMFPM175 or the support flyer that came in the product box. Load paper that - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 162
HP guides in the tray are adjusted correctly for the size of paper. Adjust the guides so they are touching the paper stack without bending it. 6. If you are printing on heavy, embossed, or perforated paper, use the manual feed feature and feed sheets one at a time. 148 Chapter 13 Solve problems - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 163
Jams can occur in these locations: 1 2 3 4 1 Document feeder 2 Output bin 3 Rear door 4 Input tray Loose toner might remain in the product after a jam. This problem typically resolves itself after a few sheets have been printed. ENWW Paper feeds incorrectly or becomes jammed 149 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 164
Clear jams from the document feeder 1. Open the document feeder cover. 2. Lift the document feeder mechanism, and gently pull the jammed paper out. 3. Close the document feeder cover. 150 Chapter 13 Solve problems ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 165
Clear jams from the input tray 1. Remove the paper from the input tray. 2. With both hands, grasp the paper, and carefully pull it free from the product. 3. Open and close the print cartridge door to reset the product. ENWW Paper feeds incorrectly or becomes jammed 151 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 166
, grasp the paper, and carefully pull it free from the product. Clear jams from the rear door 1. Open the rear door. 152 Chapter 13 Solve problems ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 167
2. With both hands, grasp the paper, and carefully pull it free from the product. 3. Close the rear door. ENWW Paper feeds incorrectly or becomes jammed 153 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 168
problems by following these guidelines. ● Use the correct paper type setting in the printer driver ● Adjust color settings in the printer driver ● Use paper that meets HP File menu in the software program, click the Print option. 2. In the Copies & Pages menu, click the Page Setup button. 3. Select a - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 169
digital photos that use the AdobeRGB color space rather than sRGB. Turn off color management in the software program when using this theme. ● None Change the color options Change the color options settings for the current print job from the color tab of the printer driver. 1. On the File menu in the - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 170
setting: Select this setting for most color print jobs ● Manual setting: Select this setting to adjust the color settings independent from other settings. NOTE: Changing color settings manually can impact output. HP recommends that only color graphics experts change these settings. 5. Click - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 171
, you need to calibrate the product. 1. On the product control panel, open the System Setup menu. 2. Open the Print Quality menu, and select the Calibrate Color item. 3. Select the Calibrate Now option. Use the printer driver that best meets your printing needs You might need to use a different - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 172
Windows environments to provide a single driver for use with multiple printer models ● Preferred when printing to multiple printer models from a mobile Windows computer Download additional printer drivers from this Web site: www.hp.com/support/LJColorMFPM175. 158 Chapter 13 Solve problems ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 173
indicates the product has an error, resolve the error and then try sending HP software from the CD that came with the product. Using generic printer drivers problem. 6. If your computer or the product is connected to a wireless this Web site: www.hp.com/support/LJColorMFPM175. 2. When you configure - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 174
to another product. Replace the cable if necessary. Solve network problems Check the following items the network ● New software programs might be causing compatibility problems ● The computer product using the HP standard TCP/IP port, select the box labeled Always print to this printer, even if its - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 175
these settings, you must also change them for your network. New software programs might be causing compatibility problems Verify that any new software programs are correctly installed and that they use the correct printer driver. The computer or workstation might be set up incorrectly 1. Check - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 176
signal including motors, cordless phones, security system cameras, other wireless networks, and some Bluetooth devices. ● Verify that the printer driver is installed on the computer. ● Verify that you have selected the correct printer port. ● Verify that the computer and product connect to the - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 177
configuration page. 2. Compare the service set identifier (SSID) on the configuration page to the SSID in the printer configuration for the computer. 3. If the numbers are not the same, the devices are not connecting to the same network. Reconfigure the wireless setup for the product. Cannot connect - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 178
the service set identifier (SSID) on the configuration report to the SSID in the printer configuration for the computer. c. If the numbers are not the same, the devices are not connecting to the same network. Reconfigure the wireless setup for the product. 164 Chapter 13 Solve problems ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 179
software problems with Windows Problem Solution A printer driver for the product is not visible in the ● Restart the computer to restart the spooler process. If the spooler Printer folder has crashed, no printer drivers will appear in the Printers folder. ● Reinstall the product software - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 180
the Print & Fax list. 3. Replace the USB or network cable with a high-quality cable. The printer driver does not automatically set up the selected file is in the following hard-drive folder: Library/Printers/ PPDs/Contents/Resources. If necessary, reinstall the software. 3. If the GZ file is in the - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 181
with a USB cable, the product does not appear in the Print & Fax list after the driver is selected. Software troubleshooting ▲ Make sure that your Mac operating system is Mac OS X 10.5 or later. Hardware troubleshooting 1. Make sure that the product is turned on. 2. Make sure that the USB cable is - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 182
168 Chapter 13 Solve problems ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 183
A Supplies and accessories ● Order parts, accessories, and supplies ● Part numbers ENWW 169 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 184
. Replacement imaging drums have a one-year limited warranty from the date of installation. The imaging drum installation date displays on the supplies status page. HP's Premium Protection Warranty applies only to the print cartridges for the product. Cables and interfaces Item USB 2.0 printer - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 185
B Service and support ● Hewlett-Packard limited warranty statement ● HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement ● HP's LaserJet imaging drum limited warranty statement for replacement imaging drums ● Data stored on the print cartridge and imaging drum ● End - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 186
-Packard limited warranty statement HP PRODUCT HP LaserJet Pro 100 color MFP M175a, M175nw Imaging drum, CE314A, ships with product DURATION OF LIMITED WARRANTY One-year product exchange One-year product exchange HP warrants to you, the end-user customer, that HP hardware and accessories will - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 187
TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. ENWW Hewlett-Packard limited warranty statement 173 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 188
specifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either replace products that - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 189
HP's LaserJet imaging drum limited warranty statement for replacement imaging drums This HP Product is warranted to be free from defects in materials and workmanship for one-year from installation. This warranty does not apply to imaging drums that (a) have been refurbished, remanufactured or - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 190
using the print cartridge and imaging drum, the page coverage, the printing modes used, any printing errors that might have occurred, and the product model. This information helps HP design future products , the memory chip cannot be used in an HP product. 176 Appendix B Service and support ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 191
using the HP Software. You may not modify the HP Software or disable any licensing or control feature of the HP Software. If this Software is provided by HP for Use with an imaging or printing product (for example, if the Software is a printer driver, firmware, or add-on), the HP Software may only - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 192
information you provide in relation to (i) your Use of the Software or the HP Product, or (ii) the provision of support services related to the Software or the HP Product. All such information will be subject to HP's privacy policy. HP will not use such information in a form that personally - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 193
, serial number, date of purchase, and problem description ready. Get 24-hour Internet support Get support for products used with a Macintosh computer Download software utilities, drivers, and electronic information Order additional HP service or maintenance agreements Register your product Country - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 194
cartridges, avoid touching the rollers on them, and store the print cartridges 100 sheets of paper that did not print correctly. 4. In the U.S., call HP Customer Care to request new packing material. In other areas, use the original packing material, if possible. 180 Appendix B Service and support - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 195
C Specifications ● Physical specifications ● Power consumption, electrical specifications, and acoustic emissions ● Environmental specifications ENWW 181 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 196
C-1 Physical specifications1 Specification HP LaserJet Pro 100 color MFP M175 Product weight 15.8 kg (34.8 lb) Product height 337 mm (13.3 in) Product depth 323 mm (12.7 in) Product width 442 mm (17.4 in) 1 Values are based on preliminary data. See www.hp.com/support/LJColorMFPM175. Power - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 197
D Regulatory information ● FCC regulations ● Environmental product stewardship program ● Declaration of conformity (base models) ● Declaration of conformity (wireless models) ● Safety statements ● Additional statements for wireless products ENWW 183 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 198
and used in accordance with the instructions, it may cause harmful interference to is encouraged to try to correct the interference by one or more of the following measures: ● Reorient Any changes or modifications to the printer that are not expressly approved by HP could void the user's authority - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 199
and instructions are included in every new HP LaserJet print cartridge and supplies package. You help reduce the toll on the environment further when you return multiple cartridges together rather than separately. HP is committed to providing inventive, high-quality products and services that - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 200
HP LaserJet toner cartridge box is for the return and recycling of one or more HP LaserJet print cartridges after use. Please follow the applicable instructions below. Multiple returns (more than one cartridge) 1. Package each HP LaserJet print cartridge Postal Service carrier or FedEx driver during - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 201
HP LaserJet printing supplies. Paper This product is capable of using recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Print Media Guide household waste disposal service or the shop where you purchased the product. Chemical substances HP is committed to - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 202
● HP's end-of-life product return and recycling program ● Material Safety Data Sheets Visit www.hp.com/go/environment or www.hp.com/hpinfo/globalcitizenship/environment. 188 Appendix D Regulatory information ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 203
Product Name: HP LaserJet Pro 100 color MFP M175a Regulatory Model Number2) BOISB-1001-02 Product Options: ALL Print Cartridges: CE310A, : Regulation (EC) No. 1275/2008 ENERGY STAR® Qualified Imaging Equipment Typical Electricity Consumption (TEC) Test Procedure Supplementary Information: - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 204
European Contact: USA Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQTRE / Standards Europe, Herrenberger Strasse 140, D-71034, Böblingen (FAX: +49-7031-14-3143) www.hp.com/go/certificates Product Regulations Manager, Hewlett-Packard Company, PO - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 205
HP LaserJet Pro 100 color MFP M175nw Regulatory Model Number2) BOISB-1001-03 Product Options: ALL Radio Module3) SDGOB - 0892 Print Cartridges Regulation (EC) No. 1275/2008 ENERGY STAR® Qualified Imaging Equipment Typical Electricity Consumption (TEC) Test Procedure Supplementary Information - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 206
topics only: European Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQTRE / Standards Europe, 140, D-71034, Böblingen (FAX: +49-7031-14-3143) www.hp.com/go/certificates USA Contact: Product Regulations Manager, Hewlett-Packard Company, - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 207
under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the other than those specified in this user guide may result in exposure to hazardous CEM ». » VCCI statement (Japan) Power cord instructions Make sure your power source is adequate for the - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 208
bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1. HUOLTO HP LaserJet Pro 100 color M175a, M175nw - kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 209
Substances Table (China) Restriction on Hazardous Substances statement (Turkey) Türkiye Cumhuriyeti: EEE Yönetmeliğine Uygundur ENWW Safety statements 195 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 210
for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications. The internal wireless radio complies with RSS 210 of Industry Canada. Pour l´usage d´intérieur. Le présent appareil numérique n´émet pas de bruits radio - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 211
2400-2454 MHz frequency band (channels 1-9) may be used. For the latest requirements, see www.arcep.fr. L'utilisation de cet equipement (2.4 GHz Wireless LAN) est soumise à certaines restrictions : Cet équipement peut être utilisé à l'intérieur d'un bâtiment en utilisant toutes les fréquences de - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 212
198 Appendix D Regulatory information ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 213
157 color options HP EasyColor (Windows) 105 setting (Windows) 90 color settings adjusting 155 Color tab settings 31 color usage log 128 color, scanning settings 124, 125 configuration page 128 connecting to a wireless network 40 connecting to the network 39 connectivity solving problems 160 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 214
options (Windows) 79 HP Customer Care 179 HP Easy Color disabling 105 using 105 HP fraud hotline 68 HP Scan (Windows) 122 HP Utility 28 HP Utility, Mac 28 HP Web Jetadmin 20, 131 HP-UX software 21 humidity specifications 182 I identification cards copying 110 imaging drum checking for damage - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 215
connections 39 Network Setup menu 11 networks configuration page 128 HP Web Jetadmin 131 settings report 128 Neutral Grays 104 non-HP supplies 68 notes iii number of copies, changing 108 O OCR software 123 online support 179 opening printer drivers (Windows) 79 operating environment specifications - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 216
media supported 51 print quality improving 154 improving (Windows) 83 print tasks 77 printer cleaning 135 printer driver configuring wireless network 41 printer drivers choosing 157 printer drivers (Mac) changing settings 27 settings 29 printer drivers (Windows) changing settings 18, 19 settings 79 - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 217
20 UNIX 21 UNIX software 21 usage page 128 USB configuring wireless network 26, 41 USB cable, part number 170 USB configuration 38 license 177 print cartridges 174 product 172 watermarks adding (Windows) 99 Web sites customer support 179 fraud reports 68 HP Web Jetadmin, downloading 131 Macintosh - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 218
204 Index ENWW - HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 219
- HP LaserJet Pro 100 | HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 220
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LASERJET PRO 100 COLOR MFP M175
User Guide