HP LaserJet Pro M118-M119 Warranty and Legal Guide - Page 22

HP policy on non-HP supplies

Page 22 highlights

HP policy on non-HP supplies HP cannot recommend the use of non-HP toner cartridges, either new or remanufactured. NOTE: For HP printer products, the use of a non-HP toner cartridge or a refilled toner cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if product failure or damage is attributable to the use of a non-HP toner cartridge or refilled toner cartridge, HP will charge its standard time and materials charges to service the product for the particular failure or damage. 14 Chapter 1 Service and support ENWW

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54

HP policy on non-HP supplies
HP cannot recommend the use of non-HP toner cartridges, either new or remanufactured.
NOTE:
For HP printer products, the use of a non-HP toner cartridge or a refilled toner cartridge does not affect
either the warranty to the customer or any HP support contract with the customer. However, if product failure or
damage is attributable to the use of a non-HP toner cartridge or refilled toner cartridge, HP will charge its
standard time and materials charges to service the product for the particular failure or damage.
14
Chapter 1
Service and support
ENWW