HP LaserJet Pro P1560 HP LaserJet Professional P1560 and P1600 Printer series - Page 102
Solve paper-handling problems
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Solve paper-handling problems The following problems with media cause print-quality deviations, jams, or damage to the product. Problem Cause Solution Poor print quality or toner adhesion Dropouts, jamming, or curl The paper is too moist, too rough, too Try another kind of paper, between 100 heavy, too smooth, or it is embossed or and 250 Sheffield, with 4% to 6% from a faulty paper lot. moisture content. The paper has been stored incorrectly. Store paper flat in its moisture-proof wrapping. The paper has variability from one side Turn the paper over. to the other. Excessive curl Jamming, damage to product The paper is too moist, has the wrong grain direction, or is of short-grain construction The paper varies from side to side. The paper has cutouts or perforations. Use long-grain paper. Turn the paper over. Use paper that is free of cutouts or perforations. Problems with feeding The paper has ragged edges. Use high-quality paper that is made for laser printers. The paper varies from side to side. Turn the paper over. The paper is too moist, too rough, too heavy or too smooth, has the wrong grain direction, or is of short-grain construction or it is embossed or from a faulty paper lot. Try another kind of paper, between 100 and 250 Sheffield, 4% to 6% moisture content. Use long-grain paper. Print is skewed (crooked). The media guides might be incorrectly adjusted. Remove all media from the tray, straighten the stack, and then load the media in the tray again. Adjust the media guides to the width and length of the media that you are using and try printing again. More than one sheet feeds at one time. The tray might be overloaded. Remove some of the media from the tray. The media might be wrinkled, folded, or Verify that the media is not wrinkled, damaged. folded, or damaged. Try printing on media from a new or different package. The product does not pull media from the The product might be in manual-feed tray. mode. Verify that the product is not in manual feed mode, and then print the job again. The pickup roller might be dirty or damaged. Contact HP Customer Care. See Service and support on page 105 or the support flyer that came in the box. The paper-length adjustment control in Set the paper-length adjustment control the main-input tray is set at a length that to the correct length. is greater than the media size. 90 Chapter 8 Solve problems ENWW