HP ML330 HP ProLiant Servers Troubleshooting Guide - Page 42
Drive problems hard drives and solid state drives
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3. Be sure you are attempting to write to the proper drive by checking the drive letter in the path statement. 4. Be sure enough space is available on the diskette. Drive problems (hard drives and solid state drives) HP SIM reports a drive fault on a parallel SCSI hard drive managed by an HP Smart Array controller Action: • If the drive fault LED is illuminated, see the drive LED combination tables in "Hard drive LED combinations (on page 19)." • If the drive fault LED is flashing, replace the hard drive. See the server maintenance and service guide. • If the drive fault LED is not flashing and the operating system supports HP Insight Diagnostics, version 7.40 or later ("HP Insight Diagnostics" on page 74), perform the following: a. Run the Smart Array SCSI Diagnosis feature (on page 74). b. Perform the actions recommended by the diagnosis report. c. If the issue is still present, run ADU, version 7.31 or later. For ADU report analysis, contact HP support ("Contacting HP" on page 171). • If the drive fault LED is not flashing and the operating system does not support HP Insight Diagnostics, version 7.40 or later ("HP Insight Diagnostics" on page 74), insert the SmartStart CD and run ADU, version 7.31 or later. For ADU report analysis, contact HP support ("Contacting HP" on page 171). The fault LED is illuminated on a parallel SCSI hard drive managed by an HP Smart Array controller Action: • If the drive fault LED is illuminated, see the drive LED combination tables in "Hard drive LED combinations (on page 19)." • If the drive fault LED is flashing, replace the hard drive. See the server maintenance and service guide. • If the drive fault LED is not flashing and the operating system supports HP Insight Diagnostics, version 7.40 or later ("HP Insight Diagnostics" on page 74), perform the following: a. Run the Smart Array SCSI Diagnosis feature (on page 74). b. Perform the actions recommended by the diagnosis report. c. If the issue is still present, run ADU, version 7.31 or later. For ADU report analysis, contact HP support ("Contacting HP" on page 171). • If the drive fault LED is not flashing and the operating system does not support HP Insight Diagnostics, version 7.40 or later ("HP Insight Diagnostics" on page 74), insert the SmartStart CD and run ADU, version 7.31 or later. For ADU report analysis, contact HP support ("Contacting HP" on page 171). Hardware problems 42
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