HP Model 712/100 hp DDS-2 tape drive user's guide (a1658-90701) - Page 42

Troubleshooting and Removal/Replacement Procedures 8. Recheck the device list (see "Recheck the Address Settings" below). Rechecking the Address Settings Check the address settings again to see if the drive is now listed (see "Checking the Address Settings for Single-Ended Drives," earlier in this chapter). If the DDS-2 drive and all other SCSI-2 devices available to you before you installed the DDS-2 drive are now listed, run the system verification test for your software version, as explained in the next sections. If the DDS-2 drive is still not listed, or one of the SCSI-2 devices available to you before you installed the DDS-2 drive is still not listed, contact your service representative. Verifying the System Operation using SupportWave HP-UX uses a diagnostics product called SupportWave. SupportWave contains the Support Tools Manager so that you can verify your system operation. You can access the Support Tools Manager while in a terminal window. If you are using HP VUE as your interface, you can also access the Support Tools Manager through the sys_admin directory. Three interfaces are available with the Support Tools Manager: a command line interface (accessed through the cstm command), a menu-driven interface (accessed through the mstm command), and the graphical user interface (accessed through the xstm command). For more information on SupportWave user interfaces, see the online man pages by entering the following at a command line prompt: # man cstm RETURN # man mstm RETURN # man xstm RETURN 3-6