HP Nc8230 Getting Started

HP Nc8230 - Compaq Business Notebook Manual

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  • HP Nc8230 | Getting Started - Page 1
    Getting Started HP Compaq Notebook Series Document Part Number: 372369-001 February 2005 This guide explains how to set up your hardware and software and begin using your notebook. Enhanced for Accessibility.
  • HP Nc8230 | Getting Started - Page 2
    Modem to an RJ-11 Jack 1-7 Connecting the Modem with an Adapter 1-8 Step 4: Connect the Notebook to External Power 1-9 Step 5: Charge the Battery Pack 1-10 Step 6: Open the Notebook 1-11 Step 7: Turn On the Notebook 1-12 2 Software Setup Welcome to Windows 2-2 Select Your Regional Preferences
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    Troubleshooting Quick Troubleshooting A-2 Power Features A-2 Is the Notebook Unable to Start Up A-3 Is the Notebook Screen Blank A-4 Is Software Functioning Abnormally A-5 Is the Notebook Unresponsive A-6 Is the Notebook Overheating A-7 Is an External Device Not Working A-7 Help and Support
  • HP Nc8230 | Getting Started - Page 4
    Applications B-5 Reinstalling Applications from Your Hard Drive B-6 Reinstalling Applications from Discs B-6 Repairing the Operating System B-7 Reinstalling the Operating System B-8 Reinstalling Device Drivers and Other Software. . . . . . B-10 Updating Reinstalled Software B-10 Index Getting
  • HP Nc8230 | Getting Started - Page 5
    and to ensure that the correct drivers are installed: ■ Do not set up the notebook for the first time while the notebook is docked in an optional docking device. ■ During the hardware and software setup procedures: ❏ Do not unplug the notebook from external power. ❏ Do not shut down the
  • HP Nc8230 | Getting Started - Page 6
    setup, you will 1. Identify the hardware you need to set up the notebook. 2. Insert the battery pack into the notebook. 3. Connect the modem, so you can register the notebook and operating system during software setup. 4. Connect the notebook to external power. 5. Allow the battery pack to charge
  • HP Nc8230 | Getting Started - Page 7
    Required for Setup To set up the notebook for the first time, you need the notebook and the components listed in the following table. ✎ Power cords, AC adapters, modem cables, and modem adapters may vary in appearance. Component 1 AC adapter 2 Power cord 3 Battery pack Getting Started Description
  • HP Nc8230 | Getting Started - Page 8
    Component Description 4 Country-specific modem adapter (included by region as required) Adapts the modem cable to a non-RJ-11 telephone jack. 5 Modem cable (included with Connects the notebook to a telephone select models) jack or to a country-specific modem adapter. ✎ A modem cable has
  • HP Nc8230 | Getting Started - Page 9
    : To ensure that the correct drivers load and to prevent file corruption or damage to components, do not remove the battery pack until the notebook has been connected to external power. To insert the battery pack: 1. Turn the notebook upside down with the primary battery bay facing you. 2. Slide the
  • HP Nc8230 | Getting Started - Page 10
    an internal compartment of the notebook. Internal compartments include the memory compartment, the battery bay, and the hard drive bay. To connect the modem so that you can register your notebook and operating system during software setup: ■ Follow the instructions in this section for connecting
  • HP Nc8230 | Getting Started - Page 11
    To connect the modem to an analog telephone line that has an RJ-11 telephone jack: 1. Turn the notebook display-side up on a flat surface near an RJ-11 telephone wall jack. 2. If your modem cable has noise suppression circuitry 1, which prevents interference with TV and radio reception, place the
  • HP Nc8230 | Getting Started - Page 12
    modem cable into the RJ-11 (modem) jack on the notebook 2. 4. Plug the other end of the modem cable into the country-specific modem adapter 3. 5. Plug the country-specific modem adapter into the telephone jack 4. ✎ Telephone wall jacks, modem adapters, and modem cables vary in appearance by region
  • HP Nc8230 | Getting Started - Page 13
    Setup Step 4: Connect the Notebook to External Power To connect the notebook to external power: 1. Plug the AC adapter into the power connector 1. 2. Plug the power cord into the AC adapter 2, and then into an electrical outlet 3. The battery light is turned on and the battery pack begins to charge
  • HP Nc8230 | Getting Started - Page 14
    that you leave the notebook connected to external power until the battery pack is fully charged and the battery light is turned off. A partially charged new battery pack can run the notebook, but battery charge displays will not be accurate until the new battery pack has been fully charged
  • HP Nc8230 | Getting Started - Page 15
    Hardware Setup Step 6: Open the Notebook To open the notebook: 1. Slide the display release latch 1 to release the display. 2. Raise the display 2. Getting Started 1-11
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    Make sure the AC adapter is securely plugged into the notebook and an electrical outlet. ■ Make sure the electrical outlet is providing power. (To confirm that the outlet is providing power, plug another device into the outlet.) ■ If you have installed a battery pack, make sure the battery pack is
  • HP Nc8230 | Getting Started - Page 17
    . You can also change or add any settings you select or skip during the setup process. For instructions, refer to Chapter 2, "Managing Your Software," in the printed Help and Support Guide included with your notebook. Although you can register and set preferences later, it is usually easier and
  • HP Nc8230 | Getting Started - Page 18
    notebook screen. Ä CAUTION: If you are prompted to select an operating system language before the Welcome to Windows window or press the f1 key on your keyboard. ■ To continue to the next window: Select the Next button in the lower-right corner of the window. ■ To return to the previous window
  • HP Nc8230 | Getting Started - Page 19
    Software Setup To navigate in a window: » Slide your finger on the TouchPad 2 in the direction that you want to move the pointer. To select an item: » Move the pointer over the item, and press the left TouchPad button 1. Getting Started 2-3
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    after the language name. ■ Time zone window-The operating system will set the notebook clock according to the time zone you confirm or select in the What Time Zone Are You In? window. Notice that you can select a check box to set the notebook clock to adjust to daylight saving time. 2-4 Getting
  • HP Nc8230 | Getting Started - Page 21
    software. On the following screen, you will be offered only two options: ❏ Choose Back to return to the End-User License Agreement window - or - ❏ Choose Shutdown to turn off the notebook. When you start the notebook after selecting Shutdown, the Welcome to Windows Wizard is displayed and you
  • HP Nc8230 | Getting Started - Page 22
    Software Setup Help Protect Your Notebook In the Help Protect Your PC window, you can choose to have your notebook automatically download and install Windows updates as they become available. The Automatic Updates feature helps protect your notebook by providing important security enhancements. It
  • HP Nc8230 | Getting Started - Page 23
    your modem during the hardware setup in Chapter 1, "Hardware Setup," or have connected the notebook to the Internet by another method, the Connecting to Online Registration window is displayed. This window describes the progress of your registration. If you are unable to send your registration, you
  • HP Nc8230 | Getting Started - Page 24
    Who Will Use this Computer? window, you can create a user account for each person who may use the notebook. User accounts enable each notebook user to create a personal notebook environment. A user's environment may include such customizations as display and security settings, personal files, screen
  • HP Nc8230 | Getting Started - Page 25
    in this section to ■ Protect the notebook from viruses. ■ Protect the notebook from power surges. ■ Protect your system files. ■ Protect your privacy. ■ Use the notebook safely. ■ Turn off the notebook properly. For information about other notebook security features, such as passwords, disabling
  • HP Nc8230 | Getting Started - Page 26
    notebook to protect against such viruses. Norton Antivirus software can detect and updated. ■ For information about using and updating your Norton AntiVirus software, and for other information such as troubleshooting: Select Start > All Programs > Norton AntiVirus. Then select the Help & Support
  • HP Nc8230 | Getting Started - Page 27
    modem to a telephone line. ■ During an electrical storm, either run the notebook on battery power or shut down the notebook and unplug the power cord. Protect Your Privacy The Windows operating system on your notebook contains security features that can prevent unauthorized persons from obtaining
  • HP Nc8230 | Getting Started - Page 28
    the firewall, perform the task, and then enable the firewall. To permanently resolve the problem, reconfigure the firewall as follows: ❏ If you are using Internet Connection Firewall, select Start > Help and Support to search for configuration information or to contact Customer Care. ❏ If you are
  • HP Nc8230 | Getting Started - Page 29
    also provides important electrical and mechanical safety information. This guide is available on the Web at http://www.hp.com/ergo, on the notebook hard drive, and on the Notebook Documentation CD included with the notebook. Å WARNING: To avoid potential discomfort or burns, do not block the air
  • HP Nc8230 | Getting Started - Page 30
    +delete. Then ❏ If the notebook is running Windows XP Home: Select Shut Down > Turn Off. ❏ If the notebook is running Windows XP Professional: Select Shut down > OK. ■ If the notebook does not respond to the ctrl+alt+delete procedure, press and hold the power/standby button for 5 seconds. Ä You
  • HP Nc8230 | Getting Started - Page 31
    Tour This chapter identifies the visible hardware features of your notebook. To find out how to use a feature, such as hotkeys, or to find out about a general topic, such as standby or hibernation, refer to the Hardware and Software Guide on the Notebook Documentation CD. Getting Started 4-1
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    Notebook Tour Top Components 4-2 Getting Started
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    8 Left pointing stick button (select models only) 9 Middle pointing stick button (select models only) - TouchPad q Power/standby light w Wireless light e Battery light Component r IDE drive light t Left TouchPad button y Middle TouchPad button (select models only) u Right TouchPad button i TouchPad
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    Notebook Tour Front, Rear, Left-Side and Right-Side Components 4-4 Getting Started
  • HP Nc8230 | Getting Started - Page 35
    latch 3 Power connector 4 External monitor port 5 Security cable slot 6 RJ-45 (network) jack 7 RJ-11 (modem) jack 8 S-Video-out jack 9 1394 port - USB port Notebook Tour Component q PC Card slot w Smart card reader e Secure Digital (SD) Card slot r PC Card eject button t Audio-out (headphone) jack
  • HP Nc8230 | Getting Started - Page 36
    Notebook Tour Bottom Components Component 1 Primary battery bay 2 Primary battery release latch 3 Business card holder 4 Hard drive bay 5 Vents (5) Component 6 Memory module compartment 7 Primary battery locking latch 8 Travel battery connector 9 Docking connector 4-6 Getting Started
  • HP Nc8230 | Getting Started - Page 37
    problems with your notebook, you can ■ Review this appendix for basic troubleshooting information. ■ Access the Help and Support Center for additional information about your notebook a problem while the notebook is offline. ■ Visit the HP support Web site at http://www.hp.com/support for answers
  • HP Nc8230 | Getting Started - Page 38
    of the power features on your notebook are identified in this guide and in the Hardware and Software Guide, which is located on the Notebook Documentation CD. ■ The following illustration identifies the icons for a power/standby button 1, a power/standby light 2, and an AC adapter 3. A-2 Getting
  • HP Nc8230 | Getting Started - Page 39
    available to the notebook. ■ If the notebook is running on battery power or is connected to an external power source other than an AC outlet, connect the notebook to an AC outlet using the AC adapter. Make sure the power cord and AC adapter connections are secure. ■ If the notebook is connected to
  • HP Nc8230 | Getting Started - Page 40
    access memory (RAM), and the screen clears. In some software, including your Windows operating system, the term standby is replaced by the term sleep. ❏ When hibernation is initiated, your work is saved to a hibernation file on the hard drive, the notebook shuts down, and all power lights are
  • HP Nc8230 | Getting Started - Page 41
    the fn+f4 functions on your notebook, refer to the hotkeys section of the Hardware and Software Guide, which is located on the Notebook Documentation CD. Is Software Functioning Abnormally? If your software becomes unresponsive or responds abnormally: ■ Restart the notebook: ❏ In Windows XP Home
  • HP Nc8230 | Getting Started - Page 42
    Troubleshooting ■ If the notebook feels extremely warm, allow it to cool to room temperature. For more information about notebook overheating, refer to "Is the Notebook Overheating?" later in this appendix. ■ If you are using an optional cordless mouse, make sure that the mouse battery is
  • HP Nc8230 | Getting Started - Page 43
    information about updating drivers, select Start > Help and Support. If the problem involves accessing or displaying files on removable storage such as a CD, DVD, or digital memory card, refer to the AutoPlay section in the Hardware and Software Guide, which is located on the Notebook Documentation
  • HP Nc8230 | Getting Started - Page 44
    Tutorials to help you learn to use notebook and operating system features. ■ Updates for your operating system, drivers, and the software provided on your notebook. ■ Checkups for notebook functionality. ■ Automated and interactive troubleshooting, repair solutions, and system recovery procedures
  • HP Nc8230 | Getting Started - Page 45
    Tag label is affixed to the bottom of the notebook. ❏ To display the Service Tag information on the notebook screen, select Start > Help and Support. ■ Purchase date on the invoice. ■ Conditions under which the problem occurred. ■ Error messages that have been displayed. ■ If an optional
  • HP Nc8230 | Getting Started - Page 46
    password, refer to Start > Help and Support. (The deletion procedures vary with the types of Windows passwords you have set). ■ For information about deleting an HP password, refer to the Hardware and Software Guide, which is located on the Notebook Documentation CD. ■ To contact Customer Care
  • HP Nc8230 | Getting Started - Page 47
    process provides several ways to recover system functionality. The Software Recovery disc and Operating System disc enable you to recover or repair your notebook without losing personal data. The Operating System disc also enables you to reinstall the operating system software provided with the
  • HP Nc8230 | Getting Started - Page 48
    snapshot is created, the notebook restarts and the software makes the snapshots available for recovery through Windows. By default, Local location on your hard drive. For more information on configuring and using Altiris Local Recovery, visit the HP Web site at http://www.hp.com/go/easydeploy
  • HP Nc8230 | Getting Started - Page 49
    "snapshots" of your software, driver, and operating system files. The notebook sets restore points at regular intervals and may set additional restore points whenever you change your personal settings or add software or hardware. Manually setting additional restore points provides additional
  • HP Nc8230 | Getting Started - Page 50
    set a system restore point manually: 1. Select Start > Help and Support > System Restore. 2. Select Create a restore point, and then follow the instructions on the screen. Restoring to a Restore Point To restore the notebook to a restore point: 1. Make sure the notebook is connected to a reliable AC
  • HP Nc8230 | Getting Started - Page 51
    your notebook, such as those available in the Software Setup utility, can also be repaired or reinstalled from your hard drive. The are repairing or reinstalling is still installed on your notebook, the reinstallation process does not affect your settings within the application. ■ In all cases: If
  • HP Nc8230 | Getting Started - Page 52
    System Restore Reinstalling Applications from Your Hard Drive To reinstall a preloaded application or utility from your hard drive: » Select Start > All Programs > Software Setup, and then follow the instructions on the screen. (When you are prompted to select the software you want to reinstall,
  • HP Nc8230 | Getting Started - Page 53
    the AC adapter and turn on the notebook. 2. Immediately insert the Operating System disc into the notebook. 3. Shut down the notebook using the standard shutdown procedure for your operating system. ✎ If you are unable to shut down the notebook using the operating system, press and hold the power
  • HP Nc8230 | Getting Started - Page 54
    Key is provided on the Microsoft Certificate of Authenticity label affixed inside the battery bay. If other recovery efforts do not successfully repair the operating system, you can reinstall it. To reinstall the operating system: 1. Connect the notebook to an AC outlet through the AC adapter
  • HP Nc8230 | Getting Started - Page 55
    operating system instead of repairing it. 9. Press enter to set up the operating system. 10. Press C to continue setup drive deletes all current files. 12. Press F to format the drive. (The reinstallation process begins. This process takes 1 to 2 hours to complete. The notebook restarts in Windows
  • HP Nc8230 | Getting Started - Page 56
    (where D indicates the optical drive). 2. Follow the on-screen instructions for installing the drivers. After the drivers are reinstalled, you must reinstall any software you added to the notebook. Follow the installation instructions provided with the software. Updating Reinstalled Software It is
  • HP Nc8230 | Getting Started - Page 57
    light 4-3 compartment, memory module 4-6 computer viruses A-5 connectors docking 4-6 power 4-5 travel battery 4-6 cord, power 1-9 surge protection 3-3 troubleshooting A-3 country-specific modem adapter 1-4, 1-8 customer support A-8, A-9 D devices, external drivers A-7 troubleshooting A-7 Getting
  • HP Nc8230 | Getting Started - Page 58
    1-11 primary battery locking 4-6 primary battery release 4-6 lights AC adapter A-2 battery 1-11, 4-3 caps lock 4-3 IDE drive 4-3 num lock 4-3 power/standby 1-12, 4-3, A-2 wireless 4-3 lockup, system A-6 M memory module compartment 4-6 microphone, internal 4-5 model number, notebook A-8 Index
  • HP Nc8230 | Getting Started - Page 59
    updating 3-3 overheating notebook A-7 safety considerations 3-5 P PC Card slot 4-5 pointing stick 4-3 pointing stick buttons 4-3 ports 1394 4-5 external monitor 4-5 infrared 4-5 serial 4-5 USB 4-5 power connecting the notebook to external 1-9 surge protection 3-3 turning off notebook 3-6 power
  • HP Nc8230 | Getting Started - Page 60
    SD Card slot 4-5 security cable slot 4-5 serial number, notebook A-8, A-9 serial port 4-5 service partner A-10 Service Tag A-9 shutting down notebook 3-6, A-6 sleep (standby) A-4 slots PC Card 4-5 SD Card 4-5 security cable 4-5 smart card reader 4-5 software firewall 3-3 Help and Support Center
  • HP Nc8230 | Getting Started - Page 61
    Support Center A-8 troubleshooting, notebook does not turn on 1-12 turning off notebook 3-6, A-6 turning on notebook A-3 tutorials and tours A-8 U updates, software B-10 USB port 4-5 V vents 4-6, A-7 viruses, computer 3-2, A-5 volume buttons 4-3 W Windows firewall 3-3 wireless button 4-3 wireless
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Getting Started
HP Compaq Notebook Series
Document Part Number: 372369-001±
February 2005
This guide explains how to set up your hardware and software
and begin using your notebook.
Enhanced for Accessibility.