Maintain the printheads
..........................................................................................................
59
To check printhead health
................................................................................................
59
To print the print quality diagnostic page
..........................................................................
59
To align the printheads
.....................................................................................................
61
To clean the printheads
....................................................................................................
61
To clean the printhead contacts manually
........................................................................
62
To calibrate the linefeed
...................................................................................................
64
To replace the printheads
.................................................................................................
64
Store printing supplies
............................................................................................................
66
Store ink cartridges
...........................................................................................................
66
Store printheads
...............................................................................................................
66
Troubleshooting tips and resources
........................................................................................
66
Solve printing problems
..........................................................................................................
67
The device shuts down unexpectedly
...............................................................................
67
The device is not responding (nothing prints)
...................................................................
67
Printer lights are blinking
..................................................................................................
68
Device takes a long time to print
.......................................................................................
68
Placement of the text or graphics is wrong
.......................................................................
69
The device prints half a page, then ejects the paper
........................................................
69
Device is printing from the wrong input tray
......................................................................
70
Poor print quality and unexpected printouts
............................................................................
70
General print quality troubleshooting
................................................................................
70
Meaningless characters print
............................................................................................
71
Ink is smearing
.................................................................................................................
71
Ink is not filling the text or graphics completely
.................................................................
72
Output is faded or dull colored
..........................................................................................
72
Colors are printing as black and white
..............................................................................
72
Wrong colors are printing
..................................................................................................
72
Printout shows bleeding colors
.........................................................................................
72
The printout has a horizontal band of distortion near the bottom of a borderless print
.....
73
Colors do not line up properly
...........................................................................................
73
Text or graphics are streaked
...........................................................................................
74
Something on the page is missing or incorrect
.................................................................
74
Solve paper-feed problems
.....................................................................................................
74
Optional Tray 2 cannot be inserted
...................................................................................
74
Media stops halfway
.........................................................................................................
74
Another paper-feed problem is occurring
..........................................................................
74
Solve device management problems
......................................................................................
76
Embedded Web server cannot be opened
.......................................................................
76
Solve network problems
.........................................................................................................
77
Contents
3