HP P2015 HP LaserJet P2015 - Software Technical Reference
HP P2015 - LaserJet B/W Laser Printer Manual
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- HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 1
HP LaserJet P2015 Printer Software Technical Reference - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 2
- HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 3
HP LaserJet P2015 printer Software Technical Reference - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 4
Hewlett-Packard Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 5
Windows printing-system software 18 Printing system and installer 18 HP LaserJet P2015 printing-system software CD for MS Windows systems ...18 HP LaserJet print drivers 19 HP Extended Capabilities ...21 HP ToolboxFX ...22 Overview of the HP ToolboxFX 22 Starting the HP ToolboxFX 22 Structure - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 6
...35 Troubleshooting 36 How do I 37 Animated Demonstrations 38 User Guide 39 Service 50 Network Settings folder 51 IP Configuration 52 Advanced 53 SNMP 54 Network Configuration 56 Password 56 Other screens ...57 About HP ToolboxFX dialog box 58 HP Instant Support 58 Product Support - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 7
Paper Types page 73 System Setup page 73 Service page ...74 Networking tab ...74 IP Configuration page 75 Advanced page 76 Bonjour page ...76 SNMP page ...77 Network Configuration page 78 Password page 78 HP Web Jetadmin ...80 3 Install MS Windows printing-system components Introduction ...81 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 8
Printing Features 146 Print Optimizations 146 PostScript Options 146 Printer Features 148 Layout Options 148 Paper/Quality tab features ...149 Print Task Quick Sets ...150 Default Print Settings 150 User Guide Print Settings 152 Default Print Settings 153 Paper Options ...154 Size is ...154 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 9
Orientation ...180 Services tab features ...182 Internet Services ...183 Device services ...183 Device Settings Download as Outline 190 Maximum Font Size to Download as Outline 190 Installable Options ...191 Tray 3 ...191 Duplex Unit (for 2-Sided Printing 191 Allow Manual Duplexing 191 Printer - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 10
availability 199 In-box printing-system software CDs 199 Macintosh partition 199 CD versions 200 Macintosh install and uninstall instructions 202 Macintosh component descriptions 202 HP LaserJet PPDs 202 PDEs ...202 HP Embedded Web Server 203 Install notes (Readme file 203 Online help - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 11
247 Hewlett-Packard HP LaserJet P2015 Series Printing System Readme 249 Introduction ...249 Purpose of this document 249 Product connection information 249 Product Software ...249 Supported operating systems 249 Printer drivers 249 Microsoft Windows printer drivers 250 Macintosh printer driver - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 12
x ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 13
Set default values for the HP LaserJet P2015 printer 151 PCL 6 custom media sizes ...156 Font Attribute settings for new and preset watermarks 172 Page orientation ...178 Driver mopier mode and collation settings 192 Adding a printer in Macintosh operating systems 204 Troubleshooting checklist - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 14
xii ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 15
Troubleshooting sub-folder ...36 Figure 2-14 How do I...? sub-folder ...37 Figure 2-15 Animated Demonstrations screen 38 Figure 2-16 HP LaserJet P2015 Series User Guide 25 System Setup screen ...49 Figure 2-26 Service screen ...50 Figure 2-27 IP Configuration screen ...52 Figure 2-28 Advanced - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 16
USB Printing Support dialog box 91 Figure 3-10 Add New Hardware Wizard HP EWS dialog box 91 Figure 3-11 Add New Hardware Wizard - Finish dialog box 92 Figure 3-12 Animated installation guide - Welcome screen 97 Figure 3-13 Install Printer Software screen ...98 Figure 3-14 HP LaserJet P2015 CD - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 17
Instructions dialog box 177 Figure 4-16 Page-order preview images ...180 Figure 4-17 Services tab ...182 Figure 4-18 HP HP Font Installer dialog box ...187 Figure 4-22 About tab ...194 Figure 5-1 hp LaserJet P2015 CD-ROM icon 204 Figure 5-2 hp LaserJet Software screen ...205 Figure 5-3 HP LaserJet - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 18
...207 Figure 5-8 HP LaserJet Installer dialog (custom install 207 Figure 5-9 Installing dialog ...208 Figure 5-10 LaserJet ReadMe icon ...208 Figure 5-11 Installation success message ...209 Figure 5-12 Printer list screen ...210 Figure 5-13 Print & Fax screen ...210 Figure 5-14 Default Browser tab - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 19
the HP LaserJet P2015 printer ● Printing-system software overview, including the following topics: ◦ System requirements ◦ Operating-system support ◦ Availability ● HP LaserJet software documentation This chapter provides an overview of the printing-system software installer and print drivers. ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 20
chapter provides instructions for installing and uninstalling the HP LaserJet P2015 printer in Macintosh operating systems and for using Macintosh features. Chapter 6, Engineering details This chapter contains information about the following special topics: ● Troubleshooting information ● File - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 21
command language (PCL) 5e and 6 drivers ● HP postscript level 3 emulation Energy savings The HP LaserJet P2015 printer automatically conserves electricity by substantially reducing power consumption when it is not in use. As an ENERGY STAR® partner, Hewlett-Packard Company has determined that this - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 22
originally installed on the computer. Provides a software interface to manage the HP LaserJet P2015 printer. Use the HP ToolboxFX to perform the following tasks: ● Monitor the status of the product. ● Change the print settings for the product. ● Find troubleshooting information and instructions for - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 23
operating systems support the HP LaserJet P2015 printing-system software: ● Windows ● Linux ● UNIX® Windows NOTE: For information about the HP LaserJet P2015 printing-system software for Macintosh operating systems, see Macintosh on page 197. The HP LaserJet P2015 printing-system software has the - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 24
the HP LaserJet P2015 printer, go to the following Web site: www.hp.com/support/ljP2015 Topics: ● Standalone drivers ● Print driver support in other operating systems Standalone drivers The following Windows operating systems fully support the HP LaserJet P2015 printer through the software installer - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 25
Add Printer) X X X X4, 1 X4, 1 Remote management and status Applet for HP WebJet Admin5 X X HP ToolboxFX X Online Documentation HP LaserJet P2015 Series User Guide X X Hewlett-Packard LaserJet P2015 X X Printing-System Install Notes6 Screen fonts X ENWW Printing-system software - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 26
site: www.hp.com/support/ljP2015 Click CD-ROM Order Page to order, or click Download drivers and software to get the software update. In-box printing-system software CDs The software CD for the HP LaserJet P2015 printer contains a variety of files for installing the printingsystem software on the - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 27
following directories and support files: ● Apps ● Language directories (containing documentation) ● Drivers ● Fonts ● Setup ● Util NOTE: File layouts differ by language for each regional version of the software CD. To view the files, insert the HP LaserJet P2015 printing-system software CD, right - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 28
on CD Need part number Windows software CD for the HP LaserJet P2015 ● printer ● English Catalan ● Italian ● Spanish ● Dutch ● French ● German ● Greek Need part number ● Windows software CD for the HP LaserJet P2015 ● printer ● Portuguese English Danish ● Swedish ● Finnish ● Norwegian - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 29
the HP LaserJet P2015 printer. NOTE: A language key follows each table. Table 1-6 Software component localization by language, A-H Component 1 Operating system AR CA CS DA DE EL EN ES FI FR HE HU HP ToolboxFX 2000, XP X XXXx XXXXXX HP Traditional PCL 6 Driver and PS 3 Emulation Driver 98 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 30
PS 3 Emulation Driver XXXXXXXXXXXX HP PCL 6 Unidriver and PS 3 Emulation Unidriver 2000, XP XXXXXXXXXXXX Common Windows Installer 2000, XP XXXXXXXX XXX Online manuals (.PDF 2000, XP and .CHM) XXXXXXXXXXXXX 1 Components that are not available in a specific language are supported in English - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 31
Purpose and scope ● ZHCN = Simplified Chinese ● ZHTW = Traditional Chinese ENWW Printing-system software 13 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 32
● German ● Hebrew Location The HP LaserJet P2015 Series User Guide is available in electronic format on the HP LaserJet P2015 printingsystem software CD. The Getting Started Guide is available in hard copy and comes in the box with the HP LaserJet P2015 printer. 14 Chapter 1 Purpose and scope - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 33
● Latvian ● Lithuanian ● Norwegian ● Swedish ● Arabic ? ● Bulgarian ● English ● Greek ● Kazakh ● Latvian ● Lithuanian ● Russian ● Turkish ● Ukrainian ● English ? ● Indonesian ● Korean ● Simplified Chinese ● Thai ● Traditional Chinese Location ENWW HP LaserJet documentation 15 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 34
Table 1-8 User documentation availability and localization (continued) Document name Languages Part number ● Croatian ? ● Czech ● English ● Hungarian ● Polish ● Romanian ● Serbian ● Slovak ● Slovenian Location 16 Chapter 1 Purpose and scope ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 35
Introduction The HP LaserJet P2015 printer comes with software and installers for MS Windows and Apple Computer, Inc., Macintosh systems. Linux and UNIX systems also support the HP LaserJet P2015, and software is available on the Web. For information about specific system installers, drivers, and - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 36
MS Windows printing-system software Topics: ● Printing system and installer ● HP LaserJet print drivers Printing system and installer Topics: ● HP LaserJet P2015 printing-system software CD for MS Windows systems HP LaserJet P2015 printing-system software CD for MS Windows systems In the MS Windows - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 37
illustration. Install Printer Software. The installation wizard guides users through the HP LaserJet P2015 printingsystem software installation. Select a Basic Installation, a Full Installation, or a Custom Installation. If you select Basic Installation, only the necessary software is installed. If - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 38
The following drivers are available on the HP LaserJet P2015 printing-system software CD: ● The HP PCL 6 Unidriver for Windows 2000 and Windows XP ● HP PCL 5e Unidriver for Windows 2000 and Windows XP ● The HP Postscript Level 3 Emulation Unidriver (the PS 3 Emulation Unidriver) for Windows 2000 and - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 39
When installing the HP LaserJet P2015 printing-system software, you have the option of participating in HP's voluntary program for communication between your system and HP. This feature, available through software that is included on the printing-system software CD, helps HP monitor toner usage - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 40
operating systems only. HP ToolboxFX allows end users to easily communicate with and manage their HP LaserJet P2015 printer. The HP ToolboxFX provides the following or conditions occur at the device. ● Provides access to troubleshooting information ● Provides access to some of the product settings, - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 41
currently supported on the following operating systems: ● Windows 2000 ● Windows XP Professional ● Windows XP Home HP ToolboxFX also requires the Microsoft .NET Framework 1.1 on the client machine, which happens automatically during installation of the HP LaserJet P2015 printing-system software. Key - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 42
an alert condition occurs. This feature is turned on by default. Figure 2-3 HP Device Alert - CLOSE DOOR System Tray and Desktop pop-up message Desktop alert Desktop alert messages notify you immediately when an error or print-cartridge warning occurs in the device. Desktop alerts only appear for - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 43
occurs in the device. The alert condition can be a specific error alert or print-cartridge warning. This feature can be used to alert administrators or service providers that the device requires attention. For instance, when the toner low alert occurs, the person in charge of ordering print - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 44
from the product. Figure 2-4 Device Status screen NOTE: The HP LaserJet P2015 printers include a Supplies Status section and a Supplies Information section on the Device Status screen, which provide information about the estimated toner level, the approximate pages remaining based on the estimated - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 45
Supplies Status The Supplies Status screen provides detailed information about the cyan, magenta, yellow, and black print cartridges. This information is not available if a non-HP cartridge is installed in the product. Figure 2-5 Supplies Status screen Software description ENWW HP ToolboxFX 27 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 46
The Device Configuration screen shows the values for all of the settings available for the product and other configuration items, such as installed DIMMs, personalities, and page counts. The contents of this screen should be consistent with the configuration page that the product generates. Figure - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 47
are available for the product. The contents of this screen should be consistent with the configuration page that the product generates. Figure 2-7 Network Configuration screen Software description ENWW HP ToolboxFX 29 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 48
the name of the page that you want to print. Figure 2-8 Print Information Pages screen The contents of these reports are generated by the product firmware, not by the HP ToolboxFX. 30 Chapter 2 Software description ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 49
Log Use the Event Log screen to monitor events for the HP LaserJet P2015 printer. Up to ten events can appear on this screen. If this screen is empty, no events have occurred on the printer. Figure 2-9 Event Log screen Software description Alerts folder The Alerts folder contains the following sub - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 50
Supplies errors Order Cartridge ● Black Incorrect ● Black Missing ● Non-HP Black Cartridge ● Unauthorized Black Cartridge ● Replace Black Printer errors ● Black E-label Error ● Load Paper [TYPE] [SIZE] ● High Fuser Error ● Tray 1 Paper Out ● Fuser Driver Error 32 Chapter 2 Software - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 51
Printer Mispick ● Invalid Driver ● Fuser Error ● Low Fuser Error ● Slow Fuser Error E-mail alerts Event ● Cartridge Low ● Replace Cartridge ● Close doors/covers ● Insufficient memory ● Manual feed ● Non-HP print cartridge installed ● Unauthorized supply installed ● Paper out ● Printer - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 52
Set up E-mail Alerts Use the Set up E-mail Alerts screen to set up e-mail alerts for the HP LaserJet P2015 printer. Figure 2-11 Set up E-mail Alerts screen - 1 of 2 34 Chapter 2 Software description ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 53
up E-mail Alerts screen - 2 of 2 Software description E-mail messages can be sent when certain events occur at the product. Select the specific events for which you want notification. To use The Help folder contains the following sub-folders: ● Troubleshooting ● How do I...? ENWW HP ToolboxFX 35 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 54
to navigate through the various sections of the Help content. Troubleshooting Figure 2-13 Troubleshooting sub-folder Click Troubleshooting on the Troubleshooting screen to gain access to the Troubleshooting chapter of the HP LaserJet P2015 Series User Guide. 36 Chapter 2 Software description ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 55
Software description How do I...? Figure 2-14 How do I...? sub-folder Click How do I... ? on the How do I... ? screen to gain access to the How do I... ? chapter of the HP LaserJet P2015 Series User Guide. Each of the How do I...? screens (Print, Network, Add Memory, and Other), contains a set of - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 56
Click the links on the Animated Demonstrations screen to view the following animated demonstrations: ● Paper jam removal ● Paper jam removal from duplex assembly ● Replacing a print cartridge ● Printing on both sides of the paper 38 Chapter 2 Software description ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 57
User Guide Figure 2-16 HP LaserJet P2015 Series User Guide Software description Use the User Guide screen to gain access to the HP LaserJet P2015 Series User Guide. Device Settings folder The Device Settings folder contains the following sub-folders: ● Device Information ● Paper Handling ● - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 58
Device Information Use the Device Information screen to add or change information about the HP LaserJet P2015 printer. Figure 2-17 Device Information screen NOTE: Click Apply to make the changes take effect. 40 Chapter 2 Software description ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 59
Paper Handling Use the Paper Handling screen to change the paper-handling defaults for the HP LaserJet P2015 printer. Figure 2-18 Paper Handling screen Software description ENWW HP ToolboxFX 41 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 60
Printing Use the Printing screen to change the printing defaults for the HP LaserJet P2015 printer. Figure 2-19 Printing screen PCL5e Use the PCL5e screen to change the PCL defaults for the HP LaserJet P2015 printer. Figure 2-20 PCL5e screen 42 Chapter 2 Software description ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 61
Software description NOTE: Click Apply to make the changes take effect. PostScript Use the PostScript screen to change the PostScript defaults for the HP LaserJet P2015 printer. Figure 2-21 PostScript screen NOTE: Click Apply to make the changes take effect. ENWW HP ToolboxFX 43 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 62
Print Quality Use the Print Quality screen to change the print-quality defaults for the HP LaserJet P2015 printer. Figure 2-22 Print Quality screen 44 Chapter 2 Software description ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 63
screen Software description A print mode is a special setting that controls the print speed and the fuser temperature of the printer. The driver can be adjusted on the Paper Types screen. The following table shows the paper types that the HP LaserJet P2015 printer supports and the default fuser - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 64
modes for the HP LaserJet P2015 printer. To gain access to this screen, Press Ctrl + Alt + Shift on the computer keyboard, and then click the printer name in the Devices pane of the HP ToolboxFX. The following screen appears: Figure 2-24 Print Modes screen 46 Chapter 2 Software description ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 65
Software description Clicking Restore Modes and then clicking Apply causes the HP LaserJet P2015 printer to set all of the print modes to the original factory defaults driver. The defect in this case is "cold" toner offset in the fuser. The toner on the print mode, toner cartridge and humidity. An " - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 66
following settings are available for the Discharge control. ◦ On/Off. The HP LaserJet P2015 printer has an electrostatic discharge brush where the paper separates from the ETB (before the fuser). This prevents toner scatter after a sudden paper discharge. Because the brush can sometimes make scatter - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 67
selects optimized EP process parameters for decreasing developer mottle. This problem has largely been eliminated by cartridge and toner design changes. System Setup Use the System Setup screen to change the system defaults for the HP LaserJet P2015 printer. Figure 2-25 System Setup screen ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 68
the percentage threshold that triggers a toner-low alert in the HP ToolboxFX. NOTE: Click Apply to make the changes take effect. Service Use the Service screen to start the cleaning mode procedure on the HP LaserJet P2015 printer. Figure 2-26 Service screen 50 Chapter 2 Software description ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 69
can cause print-quality problems such as toner specks or smearing. Click Start to run the cleaning mode procedure on the HP LaserJet P2015 printer. Network Settings folder The HP LaserJet P2015n, HP LaserJet P2015dn, and HP LaserJet P2015x printers contain onboard networking support. They do not - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 70
the host name and domain of the HP LaserJet P2015 printer. By default, the HP LaserJet P2015 printer uses automatic IP configuration and DNS server. Use this screen to configure the TCP/IP address and DNS server manually. The following IP Address Configuration options are available: ● Automatic - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 71
Manual DNS Server. Select this option to manually specify network addresses for DNS servers used by the computer. If you select this option, type the IP networking features for the HP LaserJet P2015 printer. Figure 2-28 Advanced Network Settings screen Software description The following table - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 72
) or 100 Mbps Automatic Crossover ◦ Duplex: Full or Half ● Enable (default) ● Disable NOTE: Click Apply to make the changes take effect. SNMP Use the SNMP screen to set SNMP networking features for the HP LaserJet P2015 printer. Figure 2-29 SNMP screen 54 Chapter 2 Software description ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 73
printer. Custom community names can be configured to control management access to the HP LaserJet P2015 printer. ◦ Set Community name: Type the SNMP Set Community Name (password agents on the HP LaserJet P2015 printer, but limit access to readonly. Write-access is disabled. The default Get Community - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 74
printer. Figure 2-30 Network Configuration screen The settings appear under the following headings: ● Network Hardware Configuration ● Enabled Features ● TCP/IP ● SNMP ● Network Statistics Password Use the Password screen to set a password for the HP LaserJet P2015 printer. 56 Chapter 2 Software - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 75
within three attempts are not allowed access to the Network Settings screens. If the password is lost or forgotten, the factory settings for the HP LaserJet P2015 printer must be restored and a new password assigned. NOTE: Click Apply to make the changes take effect. Other screens The following - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 76
for troubleshooting, firmware upgrades, and reference documentation that is customized to respond to the most recent events that have occurred on the product. Product Support The Product Support link connects you to a Web page that contains links to online support for the HP LaserJet P2015 printer - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 77
Product Registration The Product Registration link connects you to a Web page where you can register the HP LaserJet P2015 printer. Figure 2-33 Product Registration screen Software description Supplies Ordering The Supplies Ordering link connects to a Web page that helps you order supplies online - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 78
.NET Framework 1.1 (no service pack) as installed by the HP ToolboxFX software installer or by some other means ● Microsoft .NET Framework 1.1 Service Pack 1, available through Microsoft Windows Update ● Microsoft Windows Update, to download and install all critical updates NOTE: Continue to run - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 79
Software description updates are installed. Again, in these cases, the user might experience the intermittant Cannot connect to the device. error. The best recourse in this situation is to uninstall the Microsoft .NET Framework 2.0, run Windows update to install the .NET 1.1 Service Pack 1 and all - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 80
problems to CPE or R&D, please include this error log. Often, no other debugging information is needed for fatal errors. The error log file is located at: C:\Documents and Settings\All Users\Application Data\Hewlett-Packard\ToolboxFX\ ToolboxFXErrorlog.txt 62 Chapter 2 Software description - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 81
and reproduce the problem that you are debugging. 4. A debug file called ToolboxFXDebugLog.txt is written to the following location: C:\Documents and Settings\All Users\Application Data\Hewlett-Packard\ToolboxFX\Logs USB drivers are unsigned HP ToolboxFX for the HP LaserJet P2015 communicates over - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 82
.exe -disable" 6. Click OK. CAUTION: Disabling the HP ToolboxFX terminates all HP ToolboxFX functionality. If multiple devices use the HP ToolboxFX, disabling it causes all the devices to lose HP ToolboxFX functionality, including status and e-mail alerts. 64 Chapter 2 Software description ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 83
Software description HP Embedded Web Server The HP Embedded Web Server (HP EWS) is a Web-based application that allows users to control settings on the HP LaserJet P2015 printer through the Web browser. To open the HP EWS, open a Web browser and type the printer IP address in the address bar. The - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 84
some pertinent printer information and device settings. Figure 2-36 HP EWS - Device Status page Supplies Status page The Supplies Status page shows the status of all of the printer supplies, including the print cartridges. Figure 2-37 HP EWS - Supplies Status page 66 Chapter 2 Software description - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 85
Device Configuration page shows the values of all of the settings that are available in the printer. The contents of this page are consistent with the configuration page that the firmware generates. Figure 2-38 HP EWS - Device Configuration page Software description ENWW HP Embedded Web Server 67 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 86
Network Configuration page The Network Configuration page contains information about the network and its enabled features. Figure 2-39 HP EWS - Network Configuration page Print Info Pages Use the Print Info Pages page to print the internal special pages that the device generates. The following - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 87
Print Info Pages page Software description Event Log page Use the Event Log page to track the events that occur on the HP LaserJet P2015 printer. Figure 2-41 HP EWS - Event Log page ● Print Quality page ● Paper Types page ● System Setup page ● Service page ENWW HP Embedded Web Server 69 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 88
identifying information about the HP LaserJet P2015 printer. Figure 2-42 HP EWS - Device Information page Paper Handling page Use this page to configure the paper-handling settings for the HP LaserJet P2015 printer. Figure 2-43 HP EWS - Paper Handling page 70 Chapter 2 Software description ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 89
Software description Printing page Use this page to change the printing defaults for the HP LaserJet P2015 printer. Figure 2-44 HP EWS - Printing page PCL5e page Use the PCL5e page to change font information and form length. Figure 2-45 HP EWS - PCL5e page ENWW HP Embedded Web Server 71 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 90
Use the PostScript page to change the Print PS Errors option. Figure 2-46 HP EWS - PostScript page Print Quality page Use the Print Quality page to change the print quality defaults for the HP LaserJet P2015 printer. Figure 2-47 HP EWS - Print Quality page 72 Chapter 2 Software description ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 91
Paper Types page Use the Paper Types page to set the default paper type settings for the HP LaserJet P2015 printer. Figure 2-48 HP EWS - Paper Types page Software description ENWW HP Embedded Web Server 73 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 92
on the HP LaserJet P2015 printer. Figure 2-50 HP EWS - Service page Networking tab Use the Networking tab to view and change settings for the network connection and communication with the printer. The following pages are available: ● IP Configuration page 74 Chapter 2 Software description ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 93
page ● SNMP page ● Network Configuration page ● Password page IP Configuration page Use the IP Configuration page to configure the IP address and host and domain names for the HP LaserJet P2015 printer. Figure 2-51 HP EWS - IP Configuration page Software description ENWW HP Embedded Web Server 75 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 94
and other settings, such as link speed, for the HP LaserJet P2015 printer. Figure 2-52 HP EWS - Advanced page Bonjour page Use the Bonjour page to enable or disable the Bonjour settings for the HP LaserJet P2015 printer. Figure 2-53 HP EWS - Bonjour page 76 Chapter 2 Software description ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 95
SNMP page Use this page to configure the SNMP settings for the HP LaserJet P2015 printer. Figure 2-54 HP EWS - SNMP page Software description ENWW HP Embedded Web Server 77 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 96
Network Configuration page The Network Configuration page contains information about the network and its enabled features. Figure 2-55 HP EWS - Network Configuration page 78 Chapter 2 Software description ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 97
Password page Use this page to set or change the Administrator password. Figure 2-56 HP EWS - Password page Software description ENWW HP Embedded Web Server 79 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 98
tool that should be installed only on a single network-administration server. To download a current version of HP Web Jetadmin, and for the latest list of host systems that support HP Web Jetadmin, go to the following Web site: www.hp.com/go/webjetadmin 80 Chapter 2 Software description ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 99
The HP LaserJet P2015 printer comes with software and installers for MS Windows and Apple Computer, Inc., Macintosh systems. Linux and UNIX systems support the HP LaserJet P2015, and software is available on the Web. This document provides procedures for installing and removing the HP LaserJet P2015 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 100
for the HP LaserJet P2015 printer comes on one CD. The CD includes print drivers and all of the necessary software for the HP LaserJet P2015 printer. The HP LaserJet P2015 includes a new installer that improves the software installation process and supports a software-first installation, which is - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 101
Install the HP LaserJet P2015 printing-system software on a computer that is running Microsoft Windows 2000 or Microsoft Windows XP and that has access to a local area network (LAN) to which the HP LaserJet P2015 printer is also connected . The HP LaserJet P2015n, the HP LaserJet P2015dn, and the HP - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 102
Windows 98 SE or Windows Me and you have an HP LaserJet P2015n, HP LaserJet P2015dn, or HP LaserJet P2015x printer, configure the driver to include the advanced features of these printer models after the HP LaserJet P2015 printing-system software is installed. Follow these steps to configure the - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 103
the add-printer-wizard installation for network connections to install the print drivers. If you run SETUP.EXE in these operating systems, an error message appears: The operating system on this computer is not supported. Follow these steps to install the HP LaserJet P2015 printing-system software on - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 104
3. Insert the HP LaserJet P2015 printing-system CD into the CD-ROM drive on the computer. NOTE: If a dialog box that contains an Install button appears, click Exit and continue with step 4. 4. Connect a USB cable between the printer and the computer. 5. When the Add New Hardware Wizard USB Composite - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 105
for your device. (Recommended) option button, and then click Next. Figure 3-3 Add New Hardware Wizard USB Composite Device - Search for driver dialog box 7. Select the CD-ROM check box and clear all other check boxes. Click Next to continue. Figure 3-4 Add New Hardware Wizard USB Composite - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 106
to accept the updated driver (USBHUB). Figure 3-5 Add New Hardware Wizard USB Composite Device - What do you want to install? dialog box 9. Click Next to install the driver for the HP LaserJet P2015 printer. Figure 3-6 Add New Hardware Wizard USB Composite Device - Ready to Install dialog box 88 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 107
plug-and-play events for the HP Embedded Web Server, USB Printing Support, and HP LaserJet P2015 PCL 6 driver are automatic. 12. Click Start, click Settings, and then click Printers to confirm that the HP LaserJet P2015 PCL 6 driver is installed. MS Windows install ENWW Installation options 89 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 108
the add-printer-wizard installation for network connections to install the print drivers. If you run SETUP.EXE in these operating systems, an error message appears: The operating system on this computer is not supported. Follow these steps to install the HP LaserJet P2015 printing-system software on - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 109
Wizard USB Printing Support dialog box 7. In the HP EWS dialog box, click the Automatic search for a better driver (Recommended) option button and then click Next to continue the installation. Figure 3-10 Add New Hardware Wizard HP EWS dialog box MS Windows install ENWW Installation options 91 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 110
and double-click Add Printer. 4. Click Next on the Welcome screen. 5. Follow the onscreen instructions. 6. When prompted for a location of the driver, browse to the following location on the HP LaserJet P2015 software CD: :\drivers\Win2000_XP 92 Chapter 3 Install MS Windows printing - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 111
NOTE: Windows Server 2003 uses the same print driver as Windows 2000 and Windows XP. 7. If prompted to restart the computer, click Yes. MS Windows install ENWW Installation options 93 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 112
connection. This access is through on-board networking that comes standard on the HP LaserJet P2015n, HP LaserJet P2015dn, and HP LaserJet P2015x printers. To install the HP LaserJet P2015 printing-system software on networked computers running Microsoft Windows 2000 or Microsoft Windows XP, follow - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 113
. Click OK. 4. Click the Ports tab. Click to clear the Enable bidirectional support check box, and then click OK. Setting up the client computers After the host computer is set up to share the HP LaserJet P2015 printer, the client computers can be configured. Perform the following steps at all the - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 114
to find the HP LaserJet P2015 printer to connect to. 6. Click Next. 7. Click Yes or No when asked if you want to use this printer as the default printer for Microsoft Windows-based programs, and then click Next. 8. Click Finish to complete the installation and close the Add Printer wizard. 96 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 115
software before connecting the HP LaserJet P2015 printer to the computer (software-first installation). These instructions are for a software-first installation. Use these instructions the first time you install the HP LaserJet P2015 printing-system software . Topics: ● Animated installation guide - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 116
the HP LaserJet P2015 for software installation. Click the arrows in the lower-right corner of the screen to view animated illustrations of each step. When setup is complete, the Install Printer Software screen appears. Figure 3-13 Install Printer Software screen Click Install Printer Software to - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 117
to go to the HP LaserJet P2015 Series User Guide. USB installation dialog-box options for Windows NOTE: For USB installations, HP recommends installing the software before connecting the HP LaserJet P2015 to the computer (software-first installation). These instructions are for a softwarefirst - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 118
dialog box where it is available, click the Back button, to return to the previous dialog box, or click the Cancel button to cancel the installation. NOTE: The sequence of dialog boxes might differ from what is shown here, depending on the product and the selected options. Figure 3-15 USB - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 119
dialog box provides information about possible conflicts with firewall or anti-spyware software that might be running on your system. Read and follow the instructions, and then click Next. MS Windows install ENWW Installation dialog box options for Microsoft Windows 2000 and Microsoft Windows XP - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 120
3-17 USB install - Do Not Block HP Install Wizard Processes dialog box NOTE: The Check for recommended installation updates dialog box appears only if the installer detects that a network connection is available. Figure 3-18 USB install - Check for recommended installation updates (optional) dialog - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 121
, click Yes to check for HP LaserJet P2015 installation updates. This step is optional. Click any of the links to open a screen that provides further information: ● Show the information that will be sent to HP ● More information about installation updates ● HP's Privacy Policy Click No to continue - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 122
proceed despite the warning, such as in the System Requirements Results screen in the foregoing illustration. If a blocking condition prevents the installation from continuing, the Continue button is not available. Click Retry to check again for minimum system requirements. Click Continue to proceed - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 123
dialog box When you select the I accept the terms in the license agreement option, the Next button becomes available. Click Next. The HP Extended Capabilities dialog box appears. MS Windows install ENWW Installation dialog box options for Microsoft Windows 2000 and Microsoft Windows XP 105 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 124
dialog box If you select the Install HP Extended capabilities option, a dialog box appears two weeks after installing the HP LaserJet P2015, giving details about participation in the HP Product Survey Program. If you select the Do not install HP Extended capabilities option, you are not - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 125
box shows where the printing-system software files are installed. The default option creates an HP program group, which you access by clicking Start and then selecting Programs or All Programs. Click Next to open the Ready to Install dialog box. ENWW Installation dialog box options for Microsoft - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 126
Figure 3-24 USB install - Ready to Install dialog box To continue the installation, click Next. Between dialog boxes, an Installing screen appears. This screen shows the progress of the installation and provides information about the number of subtasks that have been completed in each step. This - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 127
Figure 3-25 Installing screen Next, the Connection Type dialog box appears. Figure 3-26 USB install - Connection Type dialog box MS Windows install ENWW Installation dialog box options for Microsoft Windows 2000 and Microsoft Windows XP 109 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 128
box appears. Figure 3-27 USB install - Connect Your Device Now dialog box When the Connect Your Device Now screen appears, make sure that the HP LaserJet P2015 is turned on. Then attach the USB cable between the computer and the HP LaserJet P2015. 110 Chapter 3 Install MS Windows printing-system - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 129
been detected dialog box The Device has been detected dialog box appears. Click Next to continue the installation. It might take as long as 35 minutes for the installation to finish. MS Windows install ENWW Installation dialog box options for Microsoft Windows 2000 and Microsoft Windows XP 111 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 130
Figure 3-29 USB install - Restart your computer dialog box The You must restart your computer to finish the installation of your device. dialog box appears. Click Restart to continue the installation. 112 Chapter 3 Install MS Windows printing-system components ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 131
Figure 3-30 USB install - Congratulations! Software installation complete dialog box When you start the computer again, the Congratulations! Software installation complete. dialog box appears. Click Finish to continue. MS Windows install ENWW Installation dialog box options for Microsoft Windows - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 132
page is being sent to the HP LaserJet P2015. If the test page prints successfully, click OK. If the test page fails to print, click Troubleshoot. This option opens a series of troubleshooting dialog boxes. The Sign up now screen appears. 114 Chapter 3 Install MS Windows printing-system components - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 133
have Web access, you can sign up to receive information from HP. On the Sign up now screen, click Next to open the HP Registration Web page. Follow the onscreen instructions to register. MS Windows install ENWW Installation dialog box options for Microsoft Windows 2000 and Microsoft Windows XP - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 134
boxes that appear when you install the HP LaserJet P2015 over a network connection. In any dialog box where it is available, click the Back button to return to the previous dialog box, or click the Cancel button to cancel the installation. 116 Chapter 3 Install MS Windows printing-system components - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 135
differ from what is shown here, depending on the product, the network configuration, and the selected options. Figure 3-34 Network install - Welcome dialog box MS Windows install Click Next to continue. Between dialog boxes, a current-progress screen appears. This screen shows the progress of the - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 136
Figure 3-35 Network install - Sample screen showing current progress NOTE: The Check for recommended installation updates dialog box appears only if the installer detects that a network connection is available. 118 Chapter 3 Install MS Windows printing-system components ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 137
, click Yes to check for HP LaserJet P2015 installation updates. This step is optional. Click any of the links to open a screen that provides further information: ● Show the information that will be sent to HP ● More information about installation updates ● HP's Privacy Policy Click No to continue - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 138
Options dialog box Select the Full (Recommended) option to install the complete printing-system software. Select Minimum to install only limited software. Click Details for information about the Full (Recommended) and Minimum installations and to find out if your system meets the recommended - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 139
can proceed despite the warning, such as in the System Requirements Results screen in the illustration. If a blocking condition prevents the installation from continuing, the Continue button is not available. Click Retry to check again for minimum system requirements. Click Continue to proceed with - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 140
Figure 3-39 Network install - Licence Agreement dialog box When you select the I accept the terms in the license agreement option, the Next button becomes available. Click Next. The HP Extended Capabilities dialog box appears. 122 Chapter 3 Install MS Windows printing-system components ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 141
Figure 3-40 Network install - HP Extended Capabilities dialog box MS Windows install If you select the Install HP Extended capabilities option, a dialog box appears two weeks after installing the HP LaserJet P2015 product, giving details about participation in the HP Product Survey Program. If you - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 142
- Destination Folder dialog box The Destination Folder dialog box shows where the printing-system software files are installed. The default option creates an HP program group, which you access by clicking Start and then selecting Programs or All Programs. NOTE: The destination-folder path might - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 143
Figure 3-42 Network install - Ready to Install dialog box MS Windows install To continue the installation, click Next. Between dialog boxes, an Installing screen appears. This screen shows the progress of the installation and provides information about the number of subtasks that have been - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 144
Figure 3-43 Network install - Connection Type dialog box Select the Through the network option and then click Next to continue the installation. The Identify Printer dialog box appears. 126 Chapter 3 Install MS Windows printing-system components ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 145
Figure 3-44 Network install - Identify Printer dialog boxIdentify Printer MS Windows install If you select Search from a list of detected printers (Recommended), the Searching dialog box appears as the software searches the network for the HP LaserJet P2015. ENWW Installation dialog box options - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 146
Figure 3-45 Network install - Searching dialog box If you select the Specify a printer by address option on the Identify Printer dialog box, the Specify Printer dialog box appears. 128 Chapter 3 Install MS Windows printing-system components ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 147
Windows install Specify the HP LaserJet P2015 by hardware address (MAC), TCP/IP address, or IP Hostname. After typing one of these options in the appropriate field, click Next to continue. The Printer Found dialog box appears either after the software completes its search for the HP LaserJet P2015 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 148
Figure 3-47 Network install - Printer Found dialog box The Yes, install this printer option is selected by default. To install a different printer, select the No, I want to install a different printer option. To continue installing the HP LaserJet P2015, click Next. The Confirm Network Settings - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 149
- Confirm Network Settings dialog box MS Windows install To accept the settings (recommended), click Next to continue the installation. The Congratulations! Software installation complete dialog box appears. To change the settings, click Change TCP/IP Settings. The Confirm Changing Settings dialog - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 150
- Confirm Changing Setting dialog box Because the printer is already configured for the existing network, first confirm that you want to change the settings. Click Next to continue. The Set Network Protocol dialog box appears. 132 Chapter 3 Install MS Windows printing-system components ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 151
Figure 3-50 Network install - Change TCP/IP Settings dialog box MS Windows install To change the settings, make your changes in the dialog box that appears, and then click Next to continue. The Confirm Settings dialog box appears (see Figure 3-48 Network install - Confirm Network Settings dialog - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 152
Figure 3-51 Network install - Restart your computer dialog box The You must restart your computer to finish the installation of your device. dialog box appears. Click Restart to continue the installation. 134 Chapter 3 Install MS Windows printing-system components ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 153
Figure 3-52 Network install - Congratulations! Software installation complete dialog box Click Finish to continue the installation. The Test Page dialog box appears. Figure 3-53 Network install - Test Page dialog box MS Windows install ENWW Installation dialog box options for Microsoft Windows - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 154
a series of troubleshooting dialog boxes. The Sign up now screen appears. Figure 3-54 Sign up now screen If you have Web access, you can sign up to receive information from HP. On the Sign up now screen, click Next to open the HP Registration Web page. Follow the onscreen instructions to register - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 155
Figure 3-55 HP Registration screen MS Windows install ENWW Installation dialog box options for Microsoft Windows 2000 and Microsoft Windows XP 137 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 156
138 Chapter 3 Install MS Windows printing-system components ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 157
take precedence over printdriver settings. Print-driver settings, in turn, override device control-panel settings. When installing the print-system software in Windows 2000, Windows XP, and Windows Server 2003, the HP PCL 6 Unidriver is installed by default. The HP PCL 5e Unidriver and the PS - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 158
● Services tab features ● Device Settings tab features ● About tab features 140 Chapter 4 HP PCL 6, PCL 5, and PS emulation unidrivers for MS Windows ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 159
installable options on the Properties driver tabs. Printing Preferences driver tabs The Printing Preferences driver tabs change the default settings that are used across all software programs. To gain access to these tabs, follow these steps: 1. Click Start. 2. Select Settings. 3. Click Printers - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 160
2003) or Printers and Other Hardware Devices (Windows XP Home). 4. Right-click the device name. 5. Click Properties. The following Properties print-driver tabs are available: ● General ● Sharing ● Ports ● Advanced ● Security ● Device Settings ● About Only device-specific HP driver tabs are described - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 161
The HP LaserJet P2015 PCL Constraint messages "What's this?" Help "What's this?" Help is supported in Windows 2000 and Windows XP. Access "What's this?" Help specific actions. These messages appear in response to selections that are illogical or impossible given the capabilities of the printer - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 162
the HP LaserJet printer postscript level 3 emulation PPD, available on the HP LaserJet printer software CD or from the HP Web site. Users must comply with all Adobe licensing agreements when using the Adobe PS level 3 print driver, as stated on the Adobe Web site at www.adobe.com/ support/downloads - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 163
(although most current software programs support these features in the print dialog box or through the page settings in the software program). The following figure shows the Advanced tab. Figure 4-2 The default appearance of the Advanced tab HP unidrivers for Windows The Advanced tab contains the - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 164
valid value that appeared in the box. The default number of copies is 1. Because the number of copies can be set in some software programs, conflicts between the software program and the driver can arise. In most cases, the software program and the driver communicate so that the number of copies set - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 165
This is the default setting. The PS 3 Emulation Driver determines which format is best. ● Outline. Select this option if you want to download the TrueType font as a scalable outline font. ● Bitmap. Select this option to download the TrueType font as a bitmap font. ● Native TrueType If the printer is - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 166
Printer Features setting contains the following controls: ● Print All Text as Black The Print All Text as Black feature is Disabled by default. When Enabled is selected, the driver print cartridge, FastRes 1200 and HP that came with the device for instructions about loading letterhead for printing on - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 167
Start. 2. Select Settings. 3. Click Printers (Windows 2000) or Printers and Faxes (Windows XP Professional and Windows Server 2003) or Printers and Other Hardware Devices (Windows XP Home Paper/Quality tab. Figure 4-3 Paper/Quality tab HP unidrivers for Windows ENWW Paper/Quality tab features 149 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 168
Print Task Quick Sets drop-down menu: ● Default Print Settings ● User Guide Print Settings Default Print Settings When you select Default Print Settings, nearly all of the settings are restored to the combination that existed after the driver was installed (the original settings). However, if the - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 169
Table 4-1 Print Task Quick Set default values for the HP LaserJet P2015 printer Driver feature Feature setting location Default values for U.S. English Print Task Quick Sets Preconfigurable Print on Both Sides Finishing tab, Document Options group box Available, not selected Yes Flip Pages Up - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 170
Table 4-1 Print Task Quick Set default values for the HP LaserJet P2015 printer (continued) Driver feature Feature setting location Default values for U.S. English Print Task Quick Sets Preconfigurable Style (watermark font) Effects tab, Watermark Details dialog box, Font Attributes group box - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 171
then Down. Default Print Settings By default, the Print Task Quick Sets menu is set to Default Print Settings. To change any of the default settings on any of the Printing Preferences driver tabs and delete some before adding new ones. HP unidrivers for Windows ENWW Paper/Quality tab features 153 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 172
that are available by default. Figure 4-4 Paper that lists all of the supported media sizes. When the mouse software programs override driver settings, it is generally best to use the driver to set media size only when printing from software programs that do not include a media- 154 Chapter 4 HP - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 173
software programs can override the size command and specify different media sizes within a single document. When you change the print-driver setting the HP LaserJet P2015 printer, shown in the following figure, does not reflect the maximum media size that the HP LaserJet P2015 printer supports. The - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 174
been selected on the Paper/Quality tab, then the Name text box shows the default name of "Custom." ● If a new name has been typed into the Millimeters). Custom width and height control limits The minimum media size for the HP LaserJet P2015 printer is 76.2 x 127 mm (3 x 5 inches) and the maximum - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 175
shows all of the media types that the HP LaserJet P2015 supports. When you use the default setting, Unspecified, the printer uses the default media type, which is usually Plain. No mechanism exists for manually adding custom media types through the driver. Custom types can be added only by using - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 176
HP LaserJet Paper ● HP Premium Choice LaserJet Paper ● Preprinted ● Letterhead ● Transparency ● Prepunched ● Labels ● Bond ● Recycled ● Color ● Light 60-75 g/m2 (16-20 lb) ● Heavy 90-105 g/m2 (24-28 lb) ● Cardstock 105-176 g/m2 (28-65 lb) ● Envelope ● Rough The default close the software program from - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 177
the Front Cover setting and options. Figure 4-6 Front Cover options HP unidrivers for Windows The following are the Front Cover options: ● Size source trays depends on the device accessories that are installed. Any optional trays that are installed through the Device Settings tab also appear here. - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 178
media and covers, the settings remain configured until you close the software program. First Page Use the First Page options to select an source trays depends on the device accessories that are installed. Any optional trays that are installed through the Device Settings tab also appear here. The - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 179
remain configured until you close the software program. Other Pages Use the Other Pages Covers is selected. Figure 4-8 Other Pages options HP unidrivers for Windows The following are the Other the device accessories that are installed. Any optional trays that are installed through the Device Settings - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 180
. The Type is: drop-down menu shows all of the media types that the device supports. NOTE: Use the same size of media for the entire print job. All Use Different remain configured until you close the software program. 162 Chapter 4 HP PCL 6, PCL 5, and PS emulation unidrivers for MS Windows ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 181
from the one used for the remainder of the document. The following figure shows the Back Cover setting and options. Figure 4-10 Back Cover options HP unidrivers for Windows The following are the Back Cover options: ● Size is: drop-down menu ● Add a Blank or Preprinted Cover check box ● Source is - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 182
installed through the Device Settings tab also appear here. The Type is: drop-down menu shows all of the media types that the device supports you close the software program. Document following Printing Preferences driver tabs: ● contains the following controls in the HP PCL 6 Unidriver: ● ProRes 1200 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 183
the risk of toner leaking. Use genuine HP parts to avoid this problem. The EconoMode option can be activated from the printer control panel, from the Print Quality tab in the software application properties, or from the Print Quality dialog on the Paper-Quality tab in the driver. If the EconoMode - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 184
Click Start. 2. Select Settings. 3. Click Printers (Windows 2000) or Printers and Faxes (Windows XP Professional and Windows Server 2003) or Printers and Other Hardware Devices (Windows XP Home). Figure 4-11 Effects tab 166 Chapter 4 HP PCL 6, PCL 5, and PS emulation unidrivers for MS Windows ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 185
driver tabs. Print task quick sets are either preset or user-defined printing specifications, such as media size and pages per sheet. Resizing Options The Resizing Options group box consists of the following controls: ● Actual Size (default the selected media source supports and any custom sizes - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 186
driver or what the driver receives from the software program (if the software program does not negotiate the media size with the driver). The driver scales the page by the appropriate factor and sends it to the printer , and the document preview image is updated to the new image scale. Each click - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 187
existing watermark. The following watermarks are preset in the driver: ● (none) ● Confidential ● Draft ● SAMPLE The indicates that no watermark is selected. This is the default setting. Any watermark that is selected from this list appears HP unidrivers for Windows ENWW Effects tab features 169 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 188
box contains a list of available watermarks, both predefined watermarks that are available in the driver and any new watermarks that you have created. To create a new watermark, click OK to delete the selected watermark. 170 Chapter 4 HP PCL 6, PCL 5, and PS emulation unidrivers for MS Windows ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 189
fonts that are currently installed on the system. The default is language-dependent. ● default Shading setting for new and preset watermarks is Very Light. The following range of shades is available from the Shading drop-down menu: ◦ Lightest ◦ Very Light (default) ◦ Light ◦ Medium Light HP - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 190
◦ Bold ◦ Italic ◦ Bold Italic The default Style setting for new and preset watermarks is Regular. Default watermark settings The following table shows Font Attribute settings current, unsaved changes can be canceled. 172 Chapter 4 HP PCL 6, PCL 5, and PS emulation unidrivers for MS Windows ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 191
2003) or Printers and Other Hardware Devices (Windows XP Home). 4. Right-click the device name. 5. Click Printing Preferences. 6. Click the Finishing tab. Use the Finishing tab to print booklets and control the media output. The following figure shows the Finishing tab. Figure 4-14 Finishing tab HP - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 192
Paper Path The HP LaserJet P2015 has a door in the back that can be opened to make the paper go straight out the back of the printer. Use this bin documents cannot be printed while the printer is paused. Follow the onscreen instructions. Print on Both Sides The default setting for the Print on Both - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 193
box to print on the second side of the media for the HP LaserJet P2015 and HP LaserJet P2015n printer models, which do not have a duplexing unit installed. Also select Print on Both Sides (Manually) on the other HP LaserJet P2015 printer models for media types that are not available when using the - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 194
Duplexing option on the Device Settings tab in the Properties print-driver tabs. If you want to print on both sides manually while using media that is supported for automatic duplexing, select and apply the Not Installed setting on the Duplex Unit (for 2-Sided Printing) option on the Device Settings - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 195
Print on Both Sides Instructions dialog box HP unidrivers for Windows When you have completed the steps that appear in the dialog box, the second half of the print job prints on the back side of the stack of media. The driver does not require the program to specifically support odd- and even-page - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 196
default setting of 1, it automatically changes to 2 pages per sheet. If you change the Pages per Sheet setting manually to 4, 6, 9, or 16 pages per sheet, the booklet setting is disabled. Topics: ● Book and Booklet Printing ● Print a booklet Book and Booklet Printing The HP LaserJet P2015 supports - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 197
steps to print a booklet in most software programs. 1. Click File. 2. Click ). 7. Click OK in the print driver. 8. Click OK in the print six settings: ● 1 page per sheet (this is the default) ● 2 pages per sheet ● 4 pages per sheet ● HP unidrivers for Windows ENWW Finishing tab features 179 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 198
the upper-right corner of the following Printing Preferences driver tabs: ● Paper/Quality ● Effects ● Finishing printer. You can specify the orientation of the print job. The three available orientations are portrait, landscape, and rotated. The default orientation is Portrait. 180 Chapter 4 HP - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 199
the orientation for the printed page, so the page orientation in the driver is useful only for the few software programs that do not set an orientation. The Orientation group box contains , no change occurs in the document preview image. HP unidrivers for Windows ENWW Finishing tab features 181 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 200
and Windows Server 2003) or Printers and Other Hardware Devices (Windows XP Home). 4. Right-click the device name. 5. Click Printing Preferences. 6. Click the Services tab. The Services tab is shown in the following figure. Figure 4-17 Services tab The Services tab contains the following features - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 201
interactive tools and contacts for troubleshooting. ● Support and troubleshooting. Open the product page for the HP Business Center. ● Product manuals. Open a Web page from which you can view or download HP LaserJet P2015 printer manuals. ● Check for driver updates. Automatically check the print - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 202
Properties. 6. Click the Device Settings tab. The Device Settings tab contains controls for media-handling devices and controls for managing the HP LaserJet P2015 printer. Available options depend on the driver and the particular feature. The following figure shows the Device Settings tab for the - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 203
Installable Options Form to Tray Assignment A network administrator can use Form to Tray Assignment to specify the media size in each input tray. The HP LaserJet P2015 printer supports the Form to Tray Assignment setting to specify, in the driver, the media size that is loaded into each available - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 204
Unidriver. It is not available in the HP PCL 6 and PCL 5 unidrivers. Use the Font Substitution Table settings to install and remove external fonts for the device. to change the TrueType-to-printer font mappings. Figure 4-20 Font Substitution Table 186 Chapter 4 HP PCL 6, PCL 5, and PS emulation unidrivers - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 205
. Figure 4-21 HP Font Installer dialog box HP unidrivers for Windows Topics: ● Installing external fonts ● Removing external fonts Installing external fonts Follow these steps to install external fonts. 1. Click Start. 2. Select Settings. 3. Click Printers (Windows 2000) or Printers and Faxes - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 206
then click Add. The fonts are installed and the file names appear in the Installed Font(s) window. 11. Click OK to close the HP Font Installer dialog box. Removing external fonts 1. Click Start. 2. Select Settings. 3. Click Printers (Windows 2000) or Printers and Faxes (Windows XP Professional and - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 207
Download resets the device to its default setting to ensure that future print jobs are not affected by the current print job. Using Ctrl-D might cause a print job to fail if the device is connected through a network. If the document fails to print when sent to a network printer, change Yes to No. HP - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 208
an error message. driver downloads TrueType fonts as outline (Type 1) fonts. A font smaller than the minimum setting is downloaded as a bitmap (Type 3) font. Use this option to fine-tune the Automatic setting for the TrueType Font Download option on the Advanced tab in Document Defaults. The default - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 209
250-sheet tray, installed on the device. The default setting is Not Installed. Duplex Unit (for 2-Sided Printing) The HP LaserJet P2015dn and the HP LaserJet P2015x printer models come with a duplex unit installed. This setting is enabled (Installed) by default. Allow Manual Duplexing Select Allow - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 210
The HP LaserJet P2015 supports the transmit-once mopying feature when the Mopier Mode: setting on the Device Settings tab is Enabled. When you use the HP PCL 6 Unidriver, HP PCL 5e Unidriver, or PS 3 Emulation Unidriver, mopying is performed in one of two ways: either through the software or through - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 211
the printer that cannot be controlled by the driver. Other programs might print using these options without problems. Select Disabled and print the document again if you encounter problems. NOTE: In some cases, disabling Postscript Passthrough can cause unexpected results within a software program - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 212
Settings. 3. Click Printers (Windows 2000) or Printers and Faxes (Windows XP Professional and Windows Server 2003) or Printers and Other Hardware together with specific information about each of the components. The information varies according to the HP LaserJet P2015 model number, driver, date, - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 213
About lists driver installation file names and their version numbers. The About tab also indicates whether the driver was autoconfigured, whether administrator preferences were set, the date the driver was last configured, and whether the configuration is default or user-defined. HP unidrivers for - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 214
196 Chapter 4 HP PCL 6, PCL 5, and PS emulation unidrivers for MS Windows ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 215
5 Macintosh Introduction The HP LaserJet P2015 comes with printing software and installers for Apple Computer, Inc., Macintosh operating systems. Topics: ● Macintosh printing-system software ● Macintosh install and uninstall instructions ● HP Embedded Web Server (EWS) Macintosh ENWW Introduction - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 216
Mac OS X classic are not supported. Availability This document provides information about the availability of the HP LaserJet P2015 printing-system software and related software and firmware. Printing-system software on a CD is available from HP fulfillment centers. Topics: 198 Chapter 5 Macintosh - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 217
CD. This document does not describe any drivers that might be released for use by support personnel. Topics: ● Printing-system software ● Software component availability Printing-system software The HP LaserJet P2015 printing-system software is available for download at the following Web site: www - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 218
manuals (in PDF format) are grouped by language and are under the Documents directory on the Macintosh CD Partition. CD versions The software CD for the HP LaserJet P2015 contains the files for installing the printing-system software on the computer. The HP LaserJet P2015 printing-system software - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 219
- Asia (part number CB366-60108): ◦ EN = English ◦ ID = Indonesian (Bahasa) ◦ KO = Korean ◦ TH = Thai ◦ ZHCN = Simplified Chinese ◦ ZHTW = Traditional Chinese Macintosh ENWW Macintosh printing-system software 201 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 220
Macintosh install and uninstall instructions The HP LaserJet P2015 printer comes with software and installers for MS Windows and Apple Computer, Inc., Macintosh systems. This document provides procedures for installing and removing the HP LaserJet P2015 printing-system software for Macintosh - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 221
to a network, connect the network cable to the printer network port (on HP LaserJet P2015n, HP LaserJet P2015dn, or HP LaserJet P2015x printers only). If you are connecting the printer to a computer using the USB cable, install the software before connecting the USB cable. 2. Insert the Macintosh - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 222
using a network connection, you can connect the printer to the network before installing the software, but if you are installing the printer using a USB connection, install the software before connecting the USB cable. Insert the HP LaserJet P2015 printing-system software CD in the CD-ROM drive. If - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 223
Figure 5-3 HP LaserJet v.5.7 icon The Authenticate dialog appears. Figure 5-4 Authenticate dialog Type the correct "admin" name and password and click OK to continue. The installer startup screen appears. Click Cancel to exit the installation. ENWW Macintosh install and uninstall instructions 205 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 224
Figure 5-5 HP LaserJet for Macintosh installer startup-screen Click Continue. The License dialog appears. Figure 5-6 License dialog Click Print... to open the Page Setup dialog for the default printer and print a copy of the license agreement. Click Save... to open the system Save dialog and save - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 225
For more information, see HP Embedded Web Server (EWS) on page 219. Click Install to start the installation. Figure 5-8 HP LaserJet Installer dialog (custom install) Macintosh The Custom Install screen displays all of the options that are available on the printing-system software CD. Use the check - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 226
Stop to interrupt the install file copy process. When installation is complete, the LASERJET README.RTF file opens and the LaserJet ReadMe.rtf icon appears on the desktop. Follow these instructions to set up a printer queue for the HP LaserJet P2015 printer. Figure 5-10 LaserJet ReadMe icon A pop-up - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 227
Mac OS X V10.2.8 ● Troubleshooting the printer setup Set up a printer with Mac OS X V10.4 or higher) Carry out these steps after the software installation is complete. 1. If you are installing the printer using a USB connection, connect the USB cable between the HP LaserJet P2015 printer and the - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 228
list should display HP LaserJet P2015 Series. If this is the case, the setup is complete. If the printer does not appear, or if the correct information does not appear in the Kind column, see Troubleshooting the printer setup on page 218. If you are installing the printer using a network connection - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 229
HP LaserJet P2015 Series PPD does not appear in the Print Using pull-down list, turn the computer off and then on again, then restart the setup process. For more troubleshooting information, see Troubleshooting the printer setup on page 218. ENWW Macintosh install and uninstall instructions 211 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 230
On the first configuration page, under Product Settings, find the IP Address. Type this address into the Address field on the add printer screen. e. The Name, Location, and Print Using information will automatically be filled in. If the HP LaserJet P2015 Series PPD does not appear in the Print Using - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 231
and the HP LaserJet P2015x models), select the Duplex Unit check box. 10. After selecting the installable options, click Continue. The device name appears in the Printer List and the setup is complete. Figure 5-16 Printer List screen Macintosh ENWW Macintosh install and uninstall instructions 213 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 232
button to see the printer list.) The Kind column in the printer list should display HP LaserJet P2015 Series. If this is the case, the setup is complete. If the printer does not appear, or if the correct information does not appear in the Kind column, see Troubleshooting the printer setup on page - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 233
information, see Troubleshooting the printer setup on page 218. NOTE: If the automatic selection fails, or if you want to manually select a .PPD file, click the Printer Model pull-down menu, select HP, and then select the .PPD file that you want to add. If the HP LaserJet P2015 Series PPD does - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 234
P2015dn and the HP LaserJet P2015x models), select the Duplex Unit check box. 11. Click Apply Changes, and then close the Printer List dialog. Set up a printer with Mac OS X V10.2.8 1. If you are installing the printer using a USB connection, connect the USB cable between the HP LaserJet P2015 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 235
information, see Troubleshooting the printer setup on page 218. NOTE: If the automatic selection fails, or if you want to manually select a PPD file, click the Printer Model pull-down menu, select HP, and then select the PPD file that you want to add. If the HP LaserJet P2015 Series PPD does - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 236
standard feature on the HP LaserJet P2015dn and the HP LaserJet P2015x models), select the Duplex Unit check box. 12. Click Apply Changes, and then close the Printer List dialog. Troubleshooting the printer setup If the printer does not appear in the printer list after an installation: 218 Chapter - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 237
. If these steps do not resolve the problem, delete the incorrect print queue, click Add, select the printer from the list, and then browse manually for the HP LaserJet P2015 Series PPD. Uninstall the Macintosh printing system Follow these instructions to uninstall the Macintosh Printing System - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 238
, choose System Preferences..., then choose Print & Fax). 2. Select the HP LaserJet P2015 printer, and then click Utility (Mac OS X V10.3 or later). The to blink. The printer prints out the configuration pages. 2. On the first configuration page, under Product Settings, find the IP Address. Type this - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 239
Pages ● Event Log page Device Status The Device Status page shows device status messages from the device. The Device Status page also displays some pertinent printer information and device settings. Figure 5-23 HP EWS - Device Status page Macintosh ENWW HP Embedded Web Server (EWS) 221 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 240
Supplies Status page The Supplies Status page displays the status of all of the supplies used by the printer, including the black, cyan, magenta, and yellow print cartridges. Figure 5-24 HP EWS - Supplies Status page 222 Chapter 5 Macintosh ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 241
Device Configuration page displays the values of all of the settings available to be set in the printer. The contents of this page are consistent with the Configuration page generated by the firmware. Figure 5-25 HP EWS - Device Configuration page Macintosh ENWW HP Embedded Web Server (EWS) 223 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 242
Network Configuration page The Network Configuration page contains all the information about the network and its enabled features. Figure 5-26 HP EWS - Network Configuration page Print Info Pages The Print Info Pages page provides users the ability to easily print out the internal special pages - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 243
EWS - Print Info Pages page Event Log page Use the Event Log page to track the events that occur on the HP LaserJet P2015 printer. Figure 5-28 HP EWS - Event Log page Settings tab The Settings tab allows you to view and change settings for the following features: ● Device Information page ● Paper - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 244
● System Setup page ● Service page Device Information page The Device Information page contains identifying information about the HP LaserJet P2015 printer. Figure 5-29 HP EWS - Device Information page 226 Chapter 5 Macintosh ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 245
to configure the paper-handling settings for the HP LaserJet P2015 printer. Figure 5-30 HP EWS - Paper Handling page Printing page Use this page to change the printing defaults for the HP LaserJet P2015 printer. Figure 5-31 HP EWS - Printing page ENWW HP Embedded Web Server (EWS) 227 Macintosh - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 246
Use the PCL5e page to change font information and form length. This page does not apply to Macintosh print drivers. Figure 5-32 HP EWS - PCL5e page PostScript page The PostScript page allows you to change the Print PS Errors option. Figure 5-33 HP EWS - PostScript page 228 Chapter 5 Macintosh ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 247
Quality page to change the print quality defaults for the HP LaserJet P2015 printer. Figure 5-34 HP EWS - Print Quality page Paper Types page Use the Paper Types page to set the default paper type settings for the HP LaserJet P2015 printer. Figure 5-35 HP EWS - Paper Types page Macintosh ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 248
the cleaning mode on the HP LaserJet P2015 printer. Figure 5-37 HP EWS - Service page Networking tab The Networking tab allows you to view and change settings for the device's network connection and communication. The following pages are available: ● IP Configuration page 230 Chapter 5 Macintosh - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 249
page ● SNMP page ● Network Configuration page ● Password page IP Configuration page Use the IP Configuration page to configure the IP address and host and domain names for the HP LaserJet P2015 printer. Figure 5-38 HP EWS - IP Configuration page Macintosh ENWW HP Embedded Web Server (EWS) 231 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 250
the enabled settings and other settings, such as link speed, for the HP LaserJet P2015 printer. Figure 5-39 HP EWS - Advanced page Bonjour page Use the Bonjour page to enable or disable the Bonjour settings for the HP LaserJet P2015 printer. You can also use this page to change the Bonjour - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 251
SNMP page Use this page to configure the SNMP settings for the HP LaserJet P2015 printer. Figure 5-41 HP EWS - SNMP page Macintosh ENWW HP Embedded Web Server (EWS) 233 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 252
Network Configuration page The Network Configuration page contains all the information about the network and its enabled features. Figure 5-42 HP EWS - Network Configuration page 234 Chapter 5 Macintosh ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 253
Password page Use this page to set or change the Administrator password. Figure 5-43 HP EWS - Password page Macintosh ENWW HP Embedded Web Server (EWS) 235 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 254
236 Chapter 5 Macintosh ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 255
Engineering Details 6 Engineering Details Introduction Topics: ● Troubleshooting ● Uninstall ● Media attributes ● Hewlett-Packard HP LaserJet P2015 Series Printing System Readme ENWW Introduction 237 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 256
a port driver problem in Microsoft Windows. Uninstall and then reinstall the device software. Verify that you are using the correct installation procedure and the correct port setting. If the error persists, contact HP Customer Contact Center. Troubleshooting tools The HP LaserJet P2015 printing - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 257
HP Customer Support to assist troubleshooting. The utility runs on the computer, but does not interact with the HP LaserJet all-in-one. The tool is included on the installer CD, but is not copied to the computer during the software installation. HP Customer Support HP LaserJet P2015 software problems - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 258
This utility might fix the 1714 problem; some evidence exists that this utility might not work in all cases. ● No command line options exist, just double-click. ● No logging takes place. ● No user interface exists. Known Issues for the HP LaserJet P2015 printer The following issues are known issues - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 259
component list The HP LaserJet P2015 uninstaller removes the following components from the computer: ● Drivers ● HP ToolboxFX ● User guides The HP LaserJet P2015 uninstaller does not remove the following components from the computer: ● HP Extended Capabilities ● HP Software Update You must remove - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 260
XP NOTE: To uninstall the software from Microsoft Windows 2000 and Microsoft Windows XP, log on with Administrator privileges. 1. Quit all open programs. 2. Click Start, click Programs (or All Programs in Microsoft Windows XP), select HP, select HP LaserJet P2015 series, and then click Uninstall - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 261
Engineering Details 4. The Cleanup Progress dialog box appears. A progress bar reflects the status of the uninstall process. Figure 6-2 Cleanup Progress dialog box ENWW Uninstall 243 - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 262
instructions for Microsoft Windows 98 SE and Microsoft Windows Me Follow these steps to uninstall the HP LaserJet P2015 printing-system software for Microsoft Windows 98 SE and Microsoft Windows Me. 1. Click Start, click Settings, and then click Printers. 2. Right-click the icon for the HP LaserJet - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 263
features, media attributes, and paperhandling constraints for the HP LaserJet P2015 printer. NOTE: The following table lists the features all the sizes shown here, and might contain sizes from other drivers. Table 6-2 Supported media attributes Paper sizes Width Height Letter 216 mm 279 mm - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 264
Table 6-2 Supported media attributes (continued) Paper sizes Width (3.0 inches) Maximum: 216 mm (8.5 inches) B5 (JIS) 182 mm (7.16 inches) Postcard (JIS) 100 mm (3.94 inches) Double Postcard ( - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 265
printer driver for supported sizes. 2 Capacity can vary depending on media weight and thickness, and environmental conditions. 3 Smoothness: 100 to 250 (Sheffield). 4 Hewlett-Packard does not guarantee results when printing with other types of heavy paper. Table 6-4 Optional Tray 3 specifications - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 266
2 and optional Tray 3 HP LaserJet glossy paper Letter, A4 75 to 120 g/m2 (20 to 32 lb) Single sheet for Tray 1 Up to 250 sheets for Tray 2 and optional Tray 3 1 The printer supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes. 2 Capacity - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 267
of this document This document contains installation instructions for the HP LaserJet P2015 printing system software. Product connection information All HP LaserJet P2015 Series printers have a Hi-Speed USB 2.0 port. The HP LaserJet P2015n, HP LaserJet P2015dn, and HP LaserJet P2015x models can also - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 268
more instructions. Known issues and workarounds ● The HP ToolboxFX application that is installed with a full installation of the HP LaserJet P2015 Series software might not function in Windows 2000 if Service Pack 4 (SP4) and critical updates are not currently installed. If you encounter problems - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 269
specifications, supplies, and support. ● HP Software Update. Use this software to check for software updates for your HP products. Minimum. Installs only the software required to print. The following is a list of available components: ● HP LaserJet P2015 Series PCL 6 driver. ● Screen Fonts. Printer - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 270
Follow the on-screen instructions. Network Connection If a computer on the network already has the HP LaserJet P2015 software installed, no additional software installation is necessary when adding a new HP LaserJet P2015 printer to the network. Otherwise, install the printer software on one of the - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 271
: ● United States: http://www.hp.com/support/ljp2015 ● Worldwide: http://www.hp.com See the printer user guide for additional methods of obtaining software and support information, such as printer driver distribution centers, fax services, and other online support. Legal statements TRADEMARK NOTICES - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 272
Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained in this document is subject to change without notice. The only warranties for HP products - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 273
on paper specifications 248 unidrivers 174 browsers supported, HP ToolboxFX 23 C Cartridge low threshold settings 50 CD Browser screen 99 CD-ROM directory structure, Macintosh 199 directory structure, Windows 9 documentation 14, 19 installer, Windows printingsystem software 18 installing Macintosh - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 274
viewing 14, 19 double-sided printing paper specifications 248 unidriver settings 174 downloading printing-system software 8 drivers availability by operating system 7 direct connections, Microsoft Windows installation 83 HP postscript level 3 emulation support 144 included 19 Macintosh 198 network - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 275
G grayscale settings, PS Emulation Unidriver 190 guides. See documentation H hardware requirements Macintosh 198 Help unidrivers 143 help Macintosh 203 operating systems supported 8 Windows 4 Help folder, HP ToolboxFX 35 host-based driver network installation, Microsoft Windows 94 How do I? folder - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 276
27 system requirements 23 System Setup screen 49 Troubleshooting folder 36 troubleshooting known issues 59 uninstalling 241 User Guide screen 39 HP Web Jetadmin downloading 8, 80 operating systems supported 7 I Identify Printer screen (Windows network installation) 127 information pages, print from - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 277
EWS 74, 230 networks Advanced settings 53 Configuration settings 56 HP ToolboxFX settings 29 HP Web Jetadmin, downloading 80 installation dialog boxes, Windows 116 IP Configuration settings 52 Microsoft Windows software installation 94 Password settings 56 peer-to-peer, setting up 94 SNMP settings - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 278
Quality tab, unidrivers 149 part numbers documentation 14 software CDs 8 Password page, HP EWS 79, 235 Password settings, HP ToolboxFX 56 PC 5e screen, HP ToolboxFX 42 PCL 5e driver support 4 PCL 6 traditional driver operating systems supported 7 PCL 6 unidriver constraint messages 143 help 143 PCL - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 279
about 150 custom 153 defaults 150 use guide 152 printer control panel settings unidrivers 139 Printer Dialog Extensions (PDEs) 202 Printer Features, unidrivers 148 Printer Found screen (Windows network installation) 130 printing settings 42 Printing page, HP EWS 71, 227 Printing Preferences - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 280
installation) 105 software license agreement screen (Windows network installation) 122 software, ordering 8 Solution Center uninstalling 241 Source is settings unidrivers 157 Specify Printer screen (Windows network installation) 129 speed printing 3 standalone drivers 6 status alerts screen, HP - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 281
software 8 HP Web Jetadmin 8 HP Web Jetadmin, downloading 80 Linux drivers 6 Linux product support 5 Macintosh software 199 software CDs 8 UNIX drivers 6 UNIX support 5 Welcome screen (USB Windows installation) 100 Welcome screen (Windows network installation) 117 Windows Animated installation guide - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 282
264 Index ENWW - HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 283
- HP P2015 | HP LaserJet P2015 - Software Technical Reference - Page 284
© 2007 Hewlett-Packard Development Company, L.P. www.hp.com
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HP LaserJet P2015 Printer
Software Technical Reference