HP Pavilion 11-n038ca User Guide

HP Pavilion 11-n038ca Manual

Get HP Pavilion 11-n038ca PDF manuals and user guides View all HP Pavilion 11-n038ca manuals
Add to My Manuals
Save this manual to your list of manuals

HP Pavilion 11-n038ca manual content summary:

  • HP Pavilion 11-n038ca | User Guide - Page 1
    User Guide
  • HP Pavilion 11-n038ca | User Guide - Page 2
    http://www.microsoft.com for details. To obtain the latest information in this guide, contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html. Software terms By installing, copying, downloading, or
  • HP Pavilion 11-n038ca | User Guide - Page 3
    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
  • HP Pavilion 11-n038ca | User Guide - Page 4
    iv Safety warning notice
  • HP Pavilion 11-n038ca | User Guide - Page 5
    HP resources ...3 2 Getting to know your computer ...5 Finding your hardware and software information 5 Locating hardware ...5 Locating software ...5 Right side ...6 Left side ...7 Display ...9 Changing your notebook to an entertainment stand 10 Changing your notebook to a tablet 10 Top ...11
  • HP Pavilion 11-n038ca | User Guide - Page 6
    Using Bluetooth wireless devices (select models only 20 Connecting to a wired network ...20 Connecting to a local area network (LAN 20 4 Enjoying entertainment features ...21 Multimedia features ...21 Using the webcam ...22 Using audio ...23 Connecting speakers ...23 Connecting headphones and
  • HP Pavilion 11-n038ca | User Guide - Page 7
    power ...38 Initiating Sleep and Hibernation ...38 Manually initiating and exiting Sleep 39 Manually initiating and exiting Hibernation (select models only ....... 41 Running on external AC power ...41 Troubleshooting power problems 42 HP CoolSense ...42 Refreshing your software content with Intel
  • HP Pavilion 11-n038ca | User Guide - Page 8
    53 Downloading a BIOS update 54 Using HP PC Hardware Diagnostics (UEFI 54 Downloading HP PC Hardware Diagnostics (UEFI) to a USB HP Recovery partition (select models only 58 Using HP Recovery media to recover 59 Changing the computer boot order 59 Removing the HP Recovery partition 59 11
  • HP Pavilion 11-n038ca | User Guide - Page 9
    app. 2. Select HP Picks to view all the available apps. 3. Select the app you want to download, and then follow the on-screen instructions. When the download page 15. ● Take a minute to browse the printed Windows Basics guide to explore the new Windows® features. ● Become familiar with the computer
  • HP Pavilion 11-n038ca | User Guide - Page 10
    ● You know that you can create a powerful presentation with Microsoft® applications. But did you know you can also connect to a projector to share your ideas with a group? See Connecting video devices by using an HDMI cable on page 24. ● Experience music the way the artist intended, with deep
  • HP Pavilion 11-n038ca | User Guide - Page 11
    more, use this table. Resource Contents Setup Instructions Windows Basics guide ● Overview of computer setup and features ● Overview of using Windows Help and Support ● A broad range of how-to information and troubleshooting tips To access Help and Support, from the Start screen, type help
  • HP Pavilion 11-n038ca | User Guide - Page 12
    number, warranty period (found on your service label), name, and postal address. IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/ contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 4 Chapter
  • HP Pavilion 11-n038ca | User Guide - Page 13
    2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type control panel, and then select Control Panel. 2. Select System and Security, select System, and then click Device
  • HP Pavilion 11-n038ca | User Guide - Page 14
    Description ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information about HP 3D DriveGuard, see Using HP 3D DriveGuard on page 45. Supports a wireless subscriber identity module (SIM). Reads optional memory cards that
  • HP Pavilion 11-n038ca | User Guide - Page 15
    Left side Component (1) Security cable slot (2) Power button (3) Power light (4) Vent (5) USB 2.0 port Description Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or
  • HP Pavilion 11-n038ca | User Guide - Page 16
    or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: When a device is connected to the jack, the computer speakers are disabled. NOTE
  • HP Pavilion 11-n038ca | User Guide - Page 17
    , and Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. Your computer can function as a classic notebook, and in addition, the display can be rotated so that the computer transforms
  • HP Pavilion 11-n038ca | User Guide - Page 18
    to an entertainment stand, raise the display, and then rotate the display backward to a stand position (about 315 degrees). Changing your notebook to a tablet To change your notebook to a tablet, raise the display, and then rotate the display backward until it is flush with the computer bottom (360
  • HP Pavilion 11-n038ca | User Guide - Page 19
    TouchPad button (3) Right TouchPad button Description Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes on page 29. Functions like the left button on an external mouse. Functions
  • HP Pavilion 11-n038ca | User Guide - Page 20
    Lights Component (1) Caps lock light (2) Mute light Speakers Component Speakers (2) Description On: Caps lock is on, which switches the keys to all capital letters. ● Amber: Computer sound is off. ● Off: Computer sound is on. Description Produce sound. 12 Chapter 2 Getting to know your
  • HP Pavilion 11-n038ca | User Guide - Page 21
    labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. ● Service label-Provides important information to identify your computer. When contacting support, you will probably be asked for the serial number, and
  • HP Pavilion 11-n038ca | User Guide - Page 22
    Component (1) Serial number (2) Product number (3) Warranty period (4) Model number (select models only) ● Regulatory label(s)-Provide(s) regulatory information about the computer. ● Wireless certification label(s)-Provide(s) information about optional wireless devices and the approval markings for
  • HP Pavilion 11-n038ca | User Guide - Page 23
    computer communicates with a wireless router or a wireless access point. ● HP Mobile Broadband Module (select models only)-A wireless wide area network (WWAN) links provided in Help and Support. From the Start screen, type help, and then select Help and Support. Using the wireless controls You
  • HP Pavilion 11-n038ca | User Guide - Page 24
    diagnose and repair network problems. To use operating then select Help and Support. Sharing data and drives open File Explorer. 2. From This PC, click a folder with content you Share and then follow the on-screen instructions. To share drives on the same service provider or a public or corporate network
  • HP Pavilion 11-n038ca | User Guide - Page 25
    a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless router to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this information and store it in a safe place. Setting
  • HP Pavilion 11-n038ca | User Guide - Page 26
    . When used with mobile network operator service, HP Mobile Broadband gives you the freedom to stay connected to the Internet, send email, or connect to your corporate network whether you are on the road or outside the range of Wi-Fi hotspots. HP supports the following technologies: 18 Chapter
  • HP Pavilion 11-n038ca | User Guide - Page 27
    (CDMA) telecommunications standard. ● LTE (Long Term Evolution), which provides access to networks supporting LTE technology. You might need the HP Mobile Broadband Module IMEI and/or MEID number to activate mobile broadband service. The serial number is printed on a label located on the bottom of
  • HP Pavilion 11-n038ca | User Guide - Page 28
    that replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) ● Mouse Bluetooth devices
  • HP Pavilion 11-n038ca | User Guide - Page 29
    4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer
  • HP Pavilion 11-n038ca | User Guide - Page 30
    or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: When a device is connected to the jack, the computer speakers are disabled. NOTE
  • HP Pavilion 11-n038ca | User Guide - Page 31
    to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the access this guide, from the Start screen, type support, and then select the HP Support Assistant app Use Beats Audio Control Panel to view and manually control audio and bass settings. ▲ From
  • HP Pavilion 11-n038ca | User Guide - Page 32
    HDMI cable, sold separately. To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions. 1. Connect one end of the HDMI cable to the HDMI port on the computer. 2. Connect the other end of the cable to the high
  • HP Pavilion 11-n038ca | User Guide - Page 33
    ● PC screen only Setting up HDMI audio HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI the Start screen, tap Devices, tap Project, and then follow the on- screen instructions. - or - Point to the upper-right or lower-right corner of the Start
  • HP Pavilion 11-n038ca | User Guide - Page 34
    one of the USB ports on the computer. Review the Windows Basics guide included with your computer. The guide provides information about common tasks using the TouchPad, touch screen, or the an external mouse. NOTE: TouchPad gestures are not supported in all apps. 26 Chapter 5 Navigating the screen
  • HP Pavilion 11-n038ca | User Guide - Page 35
    Tapping To make an on-screen selection, use the tap function on the TouchPad. ● Point to an item on the screen, and then tap one finger on the TouchPad zone to make a selection. Double-tap an item to open it. Using the TouchPad and gestures 27
  • HP Pavilion 11-n038ca | User Guide - Page 36
    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. 2-finger pinch zoom 2-finger pinch zoom allows you to zoom out or in on images or text. ● Zoom out by placing two
  • HP Pavilion 11-n038ca | User Guide - Page 37
    2-finger click 2-finger click allows you to make menu selections for an object on the screen. NOTE: Using 2-finger click is the same action as using right-click with the mouse. ● Place two fingers on the TouchPad zone and press down to open the options menu for the selected object. Edge swipes Edge
  • HP Pavilion 11-n038ca | User Guide - Page 38
    Left-edge swipe The left-edge swipe accesses your recently opened apps so that you can switch between them quickly. ● Swipe your finger gently from the left edge of the TouchPad. Top-edge swipe The top-edge swipe displays app command options that allow you to customize apps. IMPORTANT: When an app
  • HP Pavilion 11-n038ca | User Guide - Page 39
    Using touch screen gestures A touch screen computer allows you to control items on the screen directly with your fingers. TIP: On touch screen computers, you can perform the gestures on the screen or on the TouchPad. You can also perform on-screen actions with the keyboard and mouse. One-finger
  • HP Pavilion 11-n038ca | User Guide - Page 40
    Tapping To make an on-screen selection, use the tap function. ● Use one finger to tap an object on the screen to make a selection. Double-tap an item to open it. Scrolling Scrolling is useful for moving the pointer up, down, left, or right on a page or image. ● Place two fingers on the screen and
  • HP Pavilion 11-n038ca | User Guide - Page 41
    2-finger pinch zoom 2-finger pinch zoom allows you to zoom out or in on images or text. ● Zoom out by placing two fingers apart on the screen and then moving your fingers together. ● Zoom in by placing two fingers together on the screen and then moving your fingers apart. Using touch screen gestures
  • HP Pavilion 11-n038ca | User Guide - Page 42
    Edge swipes With edge swipes you can perform tasks such as changing settings and finding or using apps. Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change settings. ● Gently swipe your finger inward from the right edge of the
  • HP Pavilion 11-n038ca | User Guide - Page 43
    Top-edge swipe and bottom-edge swipe The top-edge swipe or bottom-edge swipe displays app command options that allow you to customize apps. IMPORTANT: When an app is open, the top-edge gesture varies depending on the app. ● Gently swipe your finger from the top edge or the bottom edge to reveal the
  • HP Pavilion 11-n038ca | User Guide - Page 44
    ) and HP PC Hardware Diagnostics (UEFI) on page 53 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the computer. Help and Support also provides automated troubleshooting tools and access to support. f2 Decreases the guide. 36 Chapter 5 Navigating the screen
  • HP Pavilion 11-n038ca | User Guide - Page 45
    Using the hot keys A hot key is a combination of the fn key and the esc key, the b key, or the spacebar. To use a hot key: ▲ Briefly press the fn key, and then briefly press the second key of the combination. Using the keyboard and mouse 37
  • HP Pavilion 11-n038ca | User Guide - Page 46
    is important to monitor and conserve the battery charge. Your computer supports an optimal power plan to manage how your computer uses and conserves your work very quickly. You can also initiate Sleep manually. For more information, see Manually initiating and exiting Sleep on page 39. ● Hibernation
  • HP Pavilion 11-n038ca | User Guide - Page 47
    your Windows password before the computer will return to the screen. Manually initiating and exiting Hibernation (select models only) You can enable Create or change your user account password, and then follow the on-screen instructions. If you do not need to create or change a user account password
  • HP Pavilion 11-n038ca | User Guide - Page 48
    battery, or if the battery is no longer holding a charge, run Battery Check in Help and Support. To access battery information, from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. If Battery Check indicates that your battery should be
  • HP Pavilion 11-n038ca | User Guide - Page 49
    device. ● Connect an optional power adapter purchased as an accessory from HP. Resolving a low battery level when no power source is available Save For information about connecting to AC power, refer to the Setup Instructions poster provided in the computer box. The computer does not use battery
  • HP Pavilion 11-n038ca | User Guide - Page 50
    The power meter icon on the Windows desktop changes appearance. Troubleshooting power problems Test the AC adapter if the computer exhibits any of the be replaced. Contact support for information about obtaining a replacement AC power adapter. HP CoolSense HP CoolSense automatically detects when
  • HP Pavilion 11-n038ca | User Guide - Page 51
    the computer might be higher than it would be with HP CoolSense on. To turn CoolSense off or on, follow these steps: ▲ From the have immediate access to your updated information. ▲ To enable this feature or manually adjust the settings, from the Start screen, type smart, and then select
  • HP Pavilion 11-n038ca | User Guide - Page 52
    ● Press ctrl+alt+delete, click the Power icon, and then select Shut Down. ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power. 44 Chapter 6 Managing power
  • HP Pavilion 11-n038ca | User Guide - Page 53
    . It also provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with your computer with tools such as Disk Defragmenter and Disk Cleanup. Using HP 3D DriveGuard HP 3D DriveGuard protects a hard drive by parking the drive and
  • HP Pavilion 11-n038ca | User Guide - Page 54
    manually at any time. To run Disk Defragmenter: 1. Connect the computer to AC power. 2. From the Start screen, type disk. 3. Follow the on-screen instructions the on-screen instructions. Updating programs and drivers HP recommends that you update .hp.com/support to download the latest versions of HP
  • HP Pavilion 11-n038ca | User Guide - Page 55
    or liquids directly on any computer surface. Liquids dripped on the surface can permanently damage internal components. Cleaning the display (All-in-Ones or Notebooks) Gently wipe the display using a soft, lint-free cloth moistened with an alcohol-free glass cleaner. Be sure that the display is dry
  • HP Pavilion 11-n038ca | User Guide - Page 56
    ● When traveling by air, carry the computer as hand luggage; do not check it in with the rest of your luggage. CAUTION: Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport walk-through devices and security wands. Airport conveyer belts and similar
  • HP Pavilion 11-n038ca | User Guide - Page 57
    by the Windows operating system, HP applications, the non-Windows Setup . Additional passwords can be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled on your computer. You numbers. ● Before you send your computer for service, back up your files, delete confidential files,
  • HP Pavilion 11-n038ca | User Guide - Page 58
    on or restart the computer, quickly press esc, and then press f10. 2. Use the arrow keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using Internet security software When you use your computer to access email, a network, or the
  • HP Pavilion 11-n038ca | User Guide - Page 59
    screen, type hp support assistant, and then select the HP Support Assistant app. HP, Microsoft Windows, and third-party software installed on your computer should be regularly updated to correct security problems -screen instructions. Installing HP and third-party software updates HP recommends that
  • HP Pavilion 11-n038ca | User Guide - Page 60
    after you purchased your computer, regularly update the software. Software companies provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless network When you set up your wireless network, always enable security
  • HP Pavilion 11-n038ca | User Guide - Page 61
    Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Setup Utility HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting
  • HP Pavilion 11-n038ca | User Guide - Page 62
    hp support assistant, and then select the HP Support Assistant app. 2. Click Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions file from your hard drive. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible
  • HP Pavilion 11-n038ca | User Guide - Page 63
    If you need to stop a diagnostic test, press esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only. 1. Go to http://www.hp.com. 2. Point to Support, located at the top of the page, and then
  • HP Pavilion 11-n038ca | User Guide - Page 64
    points and create backups of personal information. For more information and steps, see Help and Support. From the Start screen, type help, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is a software program that offers a way to create recovery media after you
  • HP Pavilion 11-n038ca | User Guide - Page 65
    contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. If you use see Help and Support. From the Start screen, type help, and then select Help and Support. ● If you need to correct a problem with a preinstalled
  • HP Pavilion 11-n038ca | User Guide - Page 66
    booklet included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before
  • HP Pavilion 11-n038ca | User Guide - Page 67
    Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if
  • HP Pavilion 11-n038ca | User Guide - Page 68
    , it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage 5% to 95% -50 ft to 10,000 ft -50 ft to 40,000 ft 60 Chapter 11 Specifications
  • HP Pavilion 11-n038ca | User Guide - Page 69
    electronic components. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded, and then remove the cover. ● Keep components in
  • HP Pavilion 11-n038ca | User Guide - Page 70
    36 Help and Support 36 identifying 13 TouchPad 11 power 7 right TouchPad 11 C HP 3D DriveGuard 45 HP and third-party software updates, installing 51 HP Mobile Broadband, disabled 19 HP PC Hardware Diagnostics (UEFI) downloading 55 using 54 HP Recovery Manager correcting boot problems 59 starting 58 HP
  • HP Pavilion 11-n038ca | User Guide - Page 71
    13 L labels Bluetooth 14 regulatory 14 serial number 13 service 13 wireless certification 14 WLAN 14 LAN, connecting 20 left HP Recovery Manager 58 media 59 options 57 starting 58 supported discs 56 system 58 USB flash drive 59 using HP Recovery media 57 recovery media creating 56 creating using HP
  • HP Pavilion 11-n038ca | User Guide - Page 72
    -finger slide 31 scrolling 32 tapping 32 top-edge swipe 35 touch screen, using 31 TouchPad buttons 11 TouchPad gestures 2-finger pinch zoom 28 scrolling 28 tapping 27 TouchPad zone, identifying 11 traveling with the computer 14, 47 turning off the computer 43 U unresponsive system 43 USB 2.0 ports
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
User Guide