HP Pavilion 24-b100 Memory Module Replacement Instructions 1 - Page 1

Memory Module Replacement Instructions 854285-001 Before you begin Memory compatibility Observe the following requirements before removing and replacing memory. WARNING: Never open the cover while the power cord is attached. You might damage your computer or be injured by the spinning fan blades. WARNING: Avoid touching sharp edges inside the computer. CAUTION: Static electricity can damage the electronic components inside the computer. Discharge static electricity by touching the metal cage of the computer before touching any internal parts or electronic components. Tools needed Phillips #2 screwdriver Hex tool Small screws are easily lost. Remove screws over a surface that enables you to retrieve them if they fall. The computer uses SODIMMs (small outline dual in-line memory modules) that must meet the following requirements: ● 204-pin ● DDR4-2133 ● Unbuffered, non-ECC (64-bit) ● 1.2 V ● 16 GB maximum installable memory Because the memory uses dual channels, you must use the same memory module type for both sockets. NOTE: The actual memory transfer speed might vary, based on the processor used in your computer. NOTE: Memory performance might vary due to different system configurations. Troubleshooting If the computer displays a memory error after you have turned it back on, turn the computer off and unplug the power cord. Open up the memory compartment and make sure the memory module is inserted all the way into the slot, and then press down on it to be sure it is firmly seated. Removing the memory module 1. Disconnect the power cord and all attached cables from the back of the computer. 854285-001 1