HP Pavilion 500 HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990
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- HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 1
Quick Start Guide - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 2
for the use or reliability of its software on equipment that is not furnished by HP. This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated to another language without the prior - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 3
of the HP Pavilion home PC family. This "Start Here" section is an overview of some of the added software features and tools available on your HP Pavilion. The rest of this Quick Start Guide gives you information on how to use your computer. With this guide, you can use your computer with confidence - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 4
support, warranty, license, regulatory, and safety information Upgrading and Servicing the PC guide (select models installed on PC, or in print) Read first, addenda, or other documents if applicable HP DVD Writer guide (select models) Microsoft Windows XP Home Edition Start Here guide My HP Pavilion - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 5
SERIAL Your computer may look different from the one shown here. Component, connector location, PS/2 mouse Serial Parallel type, and number vary by model. Audio Out OUT Audio In IN Microphone USB Monitor Telephone ETHERNET SERIAL Joystick Speaker out Ethernet TV out Modem Quick Start Guide - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 6
PC Front Your computer may look different from the one shown here. Component, connector location, type, and number vary by model. CD storage cd-rom or hp cd-writer drive dvd-rom or hp dvd writer drive Diskette drive On button Lower front cover opened to show connectors vi HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 7
Back Connections Your computer may look different from the one shown here. External components shown in the following figure are not included with the PC. Back connector location, type, and number vary by model. Note: Before using your components, you may need to install the software that came with - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 8
one shown here. External components shown in the following figure are not included with the PC. Front connector location, type, and number vary by model. Note: Before using your components, you may need to install the software that came with the component. Serial Serial viii HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 9
Start Here Register with HP Register your HP Pavilion home PC with Hewlett-Packard so HP can assist you with your technical support needs. Quick Start Guide ix - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 10
-step wizard to guide you through setup for the Internet and e-mail. For information about modem setup, the Internet, and e-mail, see the related chapters inside this guide. You can also find helpful information by clicking Start, Help and Support, and then My HP Pavilion PC. x HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 11
Here HP Desktop The HP desktop has shortcut icons that make it easy to find the things you need. Click the icon to find out more information about that program. Note: The screen on your computer may not match the screen pictured here. Help and Support Easy Internet Sign-up HP Tour Guide Start - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 12
ticker View ticker display Alerts you to new messages Get hp center help Click Start, choose All Programs, hp center, and then click hp center again. Get the latest support updates and receive great Internet deals on shopping, personal finance, music, and entertainment. xii HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 13
following pages to learn about important software programs and tools available to you. Choose All Programs and then choose Hewlett-Packard to find HP-specific software. Help and Support All Programs Start button Note: The screen on your computer may not match the screen pictured here. Quick Start - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 14
Help and Support Click Start and then Help and Support to learn about your computer and get your questions answered. HP Pavilion information and support Help and support news xiv HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 15
My HP Pavilion PC Learn how to use your HP Pavilion home PC Click Start, Help and Support, and then My HP Pavilion PC for detailed instructions and information about your HP Pavilion. Quick Start Guide xv Start Here - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 16
HP Instant Support Send a help request Click Start, Help and Support, and then HP Instant Support. Run tests yourself, or contact an HP Support analyst for help over the Internet. Note: HP Instant Support is not available in all models. xvi HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 17
All Programs Click Start and then choose All Programs to find all the software programs on your computer. Choose Hewlett-Packard, and then click hp pavilion pc tools to find HP drivers and the HP Tour Guide. Hewlett-Packard hp pavilion pc tools All Programs Start button Note: The screen on your - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 18
HP Tour Guide Click Start, choose All Programs, Hewlett-Packard, click hp pavilion pc tools, and then click hp tour guide. Or Click the icon on the desktop (select models). Let the HP Tour Guide show you the desktop and the basics of the Internet and e-mail. xviii HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 19
HP Pavilion home PC Support Guide You can get help over the telephone from HP. See the Support Guide included with the computer documentation for the terms of your HP Pavilion warranty coverage, for license information, and for support telephone numbers and addresses. The Support Guide contains - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 20
to find helpful information from HP online. www.hp.com Go to HP's main Web site for the latest information about your HP Pavilion home PC and all your HP products. Receive technical support, download software updates, and find out about HP's home and business services. www.hp.com/cposupport/ loc - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 21
about the Microsoft® Windows® XP operating system, try these sources of information: Help and Support, for onscreen help and troubleshooting - click Start and then Help and Support. Microsoft Windows XP Home Edition Start Here guide, included with the computer documentation packet. Quick Start - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 22
System and Hard Drive Space HP Pavilion home PCs with Windows XP feature a "recovery" partition included on the hard drive, thus eliminating the need for recovery CDs that may get lost or damaged. The recovery process from the hard drive (either application or operating system) offers the following - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 23
set is a complete image of the original HP Pavilion home PC hard drive contents and is matched to your model number. When using the recovery CDs to recover the hard drive, any files or software that you created, saved, or installed on the computer will be overwritten. Therefore, please remember to - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 24
xxiv HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 25
4 Setting Up the Computer 5 Turning On the Computer for the First Time 5 Registering with HP 6 Getting Help 7 Protecting the PC 7 Working in Comfort 8 Using the Computer 9 Introducing the Basics 9 Windows Operating System 9 Start Menu 9 HP Center 10 Help and Support 11 Using the Mouse - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 26
Setting Up the Network Interface Adapter 36 Manuals 43 Sending Control Panel 55 Using Country/Region Codes 56 Using the Combo Drive 57 Using the hp dvd writer Drive 58 Playing VCD 58 Connecting External Components to Your Computer 59 Using HP Pavilion PC Tools 64 xxvi HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 27
Off the HP Center Service 67 Re-enabling the HP Center Service 68 Resolving Problems 69 Troubleshooting 69 Using Application Recovery and System Recovery 75 System Restore 75 Application Recovery 75 System Recovery 76 Freeing Up Space on Your Hard Disk Drive 78 Displaying Hard Disk Space - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 28
xxviii HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 29
). AC Power Safety Warning Warning: Install the computer near an AC outlet. The AC power cord is your HP Pavilion PC's main network, plug your computer into the AC outlet before connecting it to the telephone line. Also, disconnect the telephone line before unplugging your computer from the AC power - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 30
power supply, have a qualified person repair or replace it. All other components are user-serviceable. Warning: Electrostatic discharge (ESD) can damage disk drives, add-in cards, and other components. If an ESD station is not available, wear a wrist strap attached to a metal part of the computer - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 31
the speaker volume. 3 Insert and remove a CD disc. 3 Use the CD-ROM, DVD-ROM, hp cd-writer, or hp dvd writer drive to play music, watch movies, or record information. 3 Use HP Pavilion PC Tools. 3 Save power with standby and hibernation modes. 3 Solve common problems. Introduction Quick Start - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 32
installed on your PC, refer to "Using HP Pavilion PC Tools" on page 64. Note: The procedures in the Upgrading and Servicing the PC guide require you to turn off the PC and disconnect it from any Internet and network connections, and from power. If the guide is installed on your computer, be sure to - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 33
, you're ready to turn on the computer. First, press the Power button on the monitor. Then, to turn on the computer, press the On button on the front of the PC. Note: The power supply is pre-set for the country/region in which you purchased the HP Pavilion. If you move to another country/region - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 34
call for support. We recommend that you register the HP Pavilion at this time. You can register any of these ways: 3 When you first start up your computer, follow the onscreen instructions and register as soon as you have a modem connection. 3 Double-click the registration icon on your desktop, and - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 35
get help over the telephone from HP. See the Support Guide included with the computer documentation for the terms of your HP Pavilion warranty coverage and for support telephone numbers. Protecting the PC HP provides a virus-scanning software program to help protect your PC (select models only). The - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 36
begin using the computer, make sure the computer and your work area are properly set up to maintain your comfort and productivity. Refer to "Working in Comfort" in the Help and Support Center for important ergonomic information. Just click Start, Help and Support, My HP Pavilion PC, and then click - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 37
menu. Use this menu to: 3 Select programs or documents. 3 Open the Help and Support Center. 3 Start a search. 3 Run a program. 3 Open the Control Panel to view or change settings. The Start menu also displays the buttons Log Off and Turn Off Computer. Click the Log Off button to end your current - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 38
All Programs. 3 Choose hp center, and then click hp center again. The HP Center toolbar appears. Or 1 Right-click the HP Center icon in the system tray area of the Start taskbar. 2 Choose Open hp center. 10 HP Pavilion home PC 3 The HP Center toolbar appears. HP Center displays different topics of - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 39
detailed instructions. Help and Support To open the Help and Support Center, press the Help button on your keyboard, or click Start on the taskbar and select Help and Support. Help has information, tours, and tutorials. Help also has troubleshooting tools to assist you, including HP Instant Support - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 40
instructions to run a test or submit a problem to HP Instant Support. When you submit a problem to HP Instant Support, you communicate over the Internet with an HP Support analyst. The analyst will work with you until the problem is solved. Using the Mouse Your PC surface. 12 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 41
Basics Some computers include a scrolling mouse. Like an ordinary for left-handed use. Refer to "Reverse your mouse buttons" in the onscreen Help and Support Center. Use the wheel button in the middle of the mouse to scroll or select items , roll the wheel down (toward you). Quick Start Guide 13 - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 42
. The farther you move the pointer from the starting point, the faster the document pans. 3 To stop the panning feature, release the wheel button. 14 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 43
or buttons on your keyboard may vary from the illustrations. Alphanumeric keys The alphanumeric keys are the main keys found on a standard typewriter. Quick Start Guide 15 - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 44
all times. Other function key operations may depend on what software program you are using. The arrow keys are controls for up, down, right, and left. You can use these keys instead of the mouse to move the cursor for navigation in a Web site, in a document, or in a game. 16 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 45
. (Some models have some of these special buttons on the left side of the main keys.) These buttons operate a CD-ROM or DVD-ROM player, connect you to the Internet, or provide quick access to specific functions. To find out what each special button does, see "Buttons" on page 19. Quick Start - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 46
keyboard enables you to: 3 Adjust speaker volume. 3 Mute speaker sound. 3 Start and stop playing a CD or DVD, skip to different tracks, and eject the disc 3 Place the PC into standby to save power. 3 Get support information. 3 Find a file or program on the hard drive. 3 Print. 18 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 47
Basics Buttons The top of the keyboard has a number of special buttons. Standby Help hp My HP Club HP Picture Media Volume Print Toolkit Shopping Sports Finance Connect Search Chat E-Mail Controls Control Music Mute Note: Some buttons may be labeled differently on your keyboard. Quick Start - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 48
Standby Help Description Puts PC into power-saving mode (screen is blank but PC is still on). To make screen reappear, press any key on keyboard, or press Standby again. May take 10-30 seconds before screen reappears. Opens the Help and Support Center. HP Links to HP Web site. Print Prints - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 49
Feature Media Controls (cd/dvd/mp3) Volume control (Volume knob or Volume Up and Volume Down buttons) Music Mute Description Operates CD or DVD player MusicMatch Jukebox or Windows Media Player. Can be reconfigured. Turns speaker sound on and off. The Internet buttons will work only if you have - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 50
programs or files, or to connect to favorite Web sites. 1 Click Start on the taskbar. 2 Choose Control Panel. 3 Click Printers and Other Hardware, if present. 4 Double-click Keyboard. 5 In the Keyboard reconfigure. 11 Click OK when you are finished reconfiguring the keyboard. 22 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 51
icon on the taskbar. If you do not see this Volume icon, click Start, Control Panel, Sounds, Speech, and Audio Devices, if present, and then doubleclick Sounds and Audio Devices to open the Sounds and Audio Devices Properties window. Select the Place volume icon in the taskbar check box. Click - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 52
the volume of a specific sound control. 3 When you are satisfied with the sound level, click the Close box (the X in the corner) to close this window. Using a Microphone Your HP Pavilion home PC comes with one microphone connector in the back of the PC. Your computer may have another microphone - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 53
, Control Panel, Sounds, Speech, and Audio Devices, if present, then double-click Sounds and Audio Devices to open the Sounds and Audio Devices Control window. Adjusting Microphone Volume If you need to adjust the volume of the microphone, whether it is connected to the front of the computer - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 54
window. 2 Click Start on the taskbar. 3 Click Turn Off Computer, at the bottom of the menu. 4 Click Turn Off. 5 Turn off the monitor. For information on alternatives to turning off the computer, see the next section "Putting the Computer into Standby and Hibernation Mode." 26 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 55
mode also allows faxes to come through to the computer, and it enables the PC to automatically retrieve e-mail messages and download information from the Internet, if you have programmed the computer to do so. To manually put the computer in standby: 1 Press the Standby button on the keyboard - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 56
programs, folders, and documents) is restored to the screen. To manually put the computer into hibernation: 1 Click Start on the taskbar. 2 Click Turn Off Computer. 3 Press the Shift key on the keyboard and click Hibernate. 28 HP Pavilion home PC Note: If Hibernate is not present, you first need to - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 57
the computer into standby or hibernation mode, modify the power management settings: 1 Click Start on the taskbar. 2 Click Control Panel. 3 Click Performance and Maintenance, if present. 4 Double-click Power Options. for a longer time than the system standby timer. 8 Click OK. Quick Start Guide 29 - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 58
30 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 59
in all models). 3 LAN (local area network) card (select models only). 3 Special keyboard buttons to access the Internet. Introducing the Internet What Is the Internet? The Internet is a group of computers that communicate with each other through telephone lines, digital service, or cable lines - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 60
most of them provide an electronic mail service (e-mail). There is usually a monthly fee for this service. The types of connection vary and may be a telephone dial-up modem, a LAN (local area network), cable modem, or DSL (Digital Subscriber Line). When your computer connects to the Internet, it is - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 61
may need to click a button or select the feature from a menu to display it, depending on the type of browser program it is. The Search feature provides a box where you enter a question or a word several precise words, you usually get fewer but more specific results. Quick Start Guide 33 Internet - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 62
or receive e-mail and faxes using telephone dial-up, you must connect the telephone line to the modem, which is in the computer. The setup poster shows you how to plug in a modem/telephone cable to the computer modem connector and to your telephone line wall jack connector. 34 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 63
the back panel of the computer. The modem looks similar to one of the following illustrations. Note: Your computer may have only one modem/ Plug one end of a modem cable into the Line connector on the back of the computer. This connector is labeled with either Line or a jack symbol. 2 Plug the other - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 64
adapter is connected to a LAN (local area network), you will be able to get a highspeed connection to the Internet through the LAN. For information about high-speed providers, click the easy Internet sign-up icon found on the desktop or in the Start menu under All Programs. 36 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 65
devices among your PCs. Note: Your computer may not come with a network interface adapter. Locate the RJ-45 port on the back of the computer. (Refer to the illustration that matches your system.) RJ-45 port To connect the network interface adapter to the network: 1 Plug the network cable into the - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 66
3 ACT - Lit during network data transfer activity LEDs 3 100 - Lit green when connected to a 100BaseT port 3 LINK - Lit green with valid network connection LEDs 3 LINK - Lit green with valid network connection 3 ACTIVITY - Lit yellow during network data transfer activity 38 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 67
sign up with an Internet Service Provider (ISP). HP has made arrangements with leading ISPs in your area to help you sign up for Internet service. Use Easy Internet Sign-up to sign up with an ISP. The software programs for available ISPs are part of your system. The Windows desktop may have a folder - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 68
The Easy Internet Sign-up screen appears. 3 Follow the onscreen instructions. Connecting to the Internet A Web browser program searches for, finds, methods: 3 Double-click the ISP-provided icon on the desktop. Or 3 Press the Connect (or Internet) button on the keyboard. 40 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 69
to HP Pavilion home PC owners and to the entire HP product line. There you will find the latest news and information about all of your HP products. You can receive technical support, download software and driver updates, and find out about HP's home and business services. Quick Start Guide 41 - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 70
and personal computing services HP offers. 3 Drivers: Download software and driver updates. 3 Support: Receive technical support and detailed product information such as hardware warranties, specifications, and instruction manuals. To go directly to the support Web page for your PC model and - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 71
, and then select your model. To go directly to the English language support Web page for your HP Pavilion model and find online manuals for it, use the following steps: 1 Establish a connection to the Internet. 2 Type http://www.hp.com/cposupport/eschome.html into your Web browser Address box, and - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 72
you need: 3 An account with an Internet Service Provider (ISP). 3 Microsoft Internet Explorer (included with your HP Pavilion) or other browser program (usually provided by an ISP). 3 A dial-up modem/telephone connection, or a network adapter connection from your PC to the ISP. Note: If you decide - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 73
Mail button on the keyboard to open Outlook Express (select models only). 2 Click the Create Mail button on the toolbar. 3 Type in, or select from an address book, the address of each recipient. 4 Type the message title in the Subject box. 5 Type your message in the New Message window. Quick Start - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 74
log on to the Internet and connect to your ISP. Receiving e-mail messages 1 Start Outlook Express. See instructions above. 2 If necessary, click the Send/Recv tool on the toolbar to have Outlook Express deliver new Outlook Express, go to the Help menu within the program. 46 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 75
can read and write CD and DVD discs. Some computers have a combo drive, which combines the functions of a CD-RW and DVD or a CD-RW and DVD+R/RW into one drive. On some PCs the CD-RW drive is labeled hp cd-writer and the DVD-RW drive is labeled hp dvd writer. Note: There are two types of DVD discs - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 76
pushing the tray into the computer. 48 HP Pavilion home PC You can also close the tray by clicking the close/open button on the control panel for the program (such as MusicMatch Jukebox or Windows Media Player) that controls the drive. Note: For the top drive in the PC, you can close the tray - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 77
Playing Music CDs The HP Pavilion includes MusicMatch Jukebox (select models) or Windows Media Player. This software lets you play music CDs. Using MusicMatch Jukebox This software lets you play music CDs, as well as record digital music files, create music CDs on your hp cd-writer drive, organize - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 78
to the Internet and then click Continue lookup. If you don't want to connect to the Internet, click Quit. 50 HP Pavilion home PC 3 To control the CD currently in the drive, click the buttons in the MusicMatch Jukebox window. To play a particular song, doubleclick its song title (or track number) in - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 79
CDs on your hp cd-writer drive, organize your digital music into libraries, and listen to music or view a music video over the Internet. To play a music CD: 1 Insert the music CD into the drive select Windows Media Player. 2 To control the CD currently in the drive, click the buttons in the Windows - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 80
of the CD-RW disc tray. 2 Close the disc tray by gently pushing the tray into the computer. 3 Click Start on the taskbar. 4 Click My Computer. 5 Double-click the CD Drive icon. From there, you can copy audio or data files to a CD using the HP RecordNow software program. 52 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 81
RecordNow. 4 Click RecordNow. Note: For information about recording onto CDs, refer to the Help menu in the HP RecordNow program. Playing DVD Movies The DVD-ROM drive (select models only) can run software on CD-ROMs, play music CDs, and play DVD movies and software. Playing a DVD DVDs automatically - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 82
. 4 Click InterVideo WinDVD. The WinDVD video window and control panel open. Viewing Help Information For information on the WinDVDTM software, refer to the online Help within the program. To view the Help menu: 1 Insert a DVD disc in the drive. The WinDVD window opens. Or 54 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 83
movie, you have the ability to jump to the next chapter, the previous chapter, or to a specific chapter. A single image in a movie is called a frame. Using the WinDVD Control Panel The WinDVD control panel automatically appears when you insert a DVD. If you are playing a movie full screen and the - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 84
Support. 56 HP Pavilion home PC The country/region number is usually placed over a world globe printed on the DVD packaging and disc. DVDs without country/region codes will play on any player or drive in any country/region. The six major DVD countries/regions are: 3 Country/Region 1: North America - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 85
region code locks, if you need help, contact HP Support. Using the Combo Drive The combo drive is available on select models only. When you insert a disc in the combo drive, the computer automatically detects the type of disc: 3 If you insert a software program CD, it is available for use. 3 If you - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 86
Group) videos. These MPEG-1 files have a .dat or .mpg extension. To play a VCD: 1 Insert the VCD into a CD-ROM or DVD-ROM drive. 2 Click Start, choose All Programs, select Mediamatics VCDExpress, and then click Mediamatics VCD Player. The VCD Player control panel opens. 58 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 87
Note: To identify the function of the control buttons in the VCD panel, move the mouse slowly over each button. Connecting External Components to Your Computer You can connect external components to your PC. Connectors (or ports) connect hardware to your PC. Depending on your model, connectors are - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 88
the ones shown here. External components shown in the following figure are not included with the PC. Front connector location, type, and number vary by model. Note: Before using your components, you may need to install the software that came with the component. Serial Serial 60 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 89
Common Tasks External components shown in the following figure are not included with the PC. Back connector location, type, and number vary by model. Note: Before using your components, you may need to install the software that came with the component. Quick Start Guide 61 - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 90
PS/2 mouse Serial Parallel Audio Out OUT Audio In IN Microphone USB Monitor Telephone SERIAL ETHERNET SERIAL Joystick Speaker out Ethernet TV out Modem CD storage cd-rom or hp cd-writer drive dvd-rom or hp dvd writer drive Diskette drive On button SERIAL 62 HP Pavilion home PC IEEE 1394 USB - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 91
(PS/2) Universal Serial Bus (USB) for mouse, keyboard, digital camera, or other device with a USB connector Printer (parallel) Monitor serial Serial port for digital camera or other serial device Headphones Speaker Symbol Description Audio Line Out (powered speakers) OUT Audio Line In IN - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 92
the HP Pavilion PC Tools folder: 1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose Hewlett-Packard. 4 Click hp pavilion pc tools. 5 Click an item to view or use it. Note: If there are no guide titles listed in HP Pavilion PC Tools, your PC has no onscreen guides. 64 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 93
to you through the HP Web site under the driver update and support information for your model PC. To go to the Web site, see "Visiting the Hewlett-Packard Web Site" on page 41. Using HP Center for Updates from HP Messages HP Center is a service provided by HP to bring you information, documents - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 94
again. The HP Center toolbar appears. For detailed Help information, click the hp center logo on the HP Center toolbar and choose Help. For a description of a button or area of the toolbar, place the cursor over the toolbar. Alerts you to new messages hp center logo (Help) 66 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 95
of the taskbar. 2 Select Shut down hp center service. The service is turned off until you restart the PC. To permanently turn off the HP Center Service: Note: If you change your mind later, you can turn on the service. See "Re-enabling the HP Center Service" in the following section. 1 Click Start - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 96
you re-enable the HP Center Service, the service runs whenever you are connected to the Internet, and you receive messages as they become available. To turn on the service: 1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose hp center. 4 Click Re-enable hp center. 68 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 97
and select Help and Support. Problem My computer won't turn on at all. Solution 3 When you press the On button on the front of the computer, the following events should happen: 1 The keyboard indicator lights flash. 2 The light next to the diskette drive flashes. 3 The hard disk spins or the - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 98
to the computer, plugged in, and turned on. 3 Be sure that you installed the device drivers that came with the new device. 3 You may need an updated driver for Windows XP. For non-HP peripherals, contact the vendor directly. For HP peripherals, visit the HP Web site. Refer to your Support Guide for - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 99
item into it. (If the light on the front of the monitor is lit, the monitor is getting power.) 3 Check the cable connection between the monitor and the computer. The cable connectors must be pushed in all the way. 3 Adjust the brightness and contrast controls on the monitor. Quick Start Guide 71 - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 100
to reconfigure. 11 Click OK when you are finished reconfiguring the keyboard. 3 Some programs do not recognize the Print button. 3 You cannot remove a CD or DVD disc after you have turned off the computer. Turn on the computer and press the Eject button to extend the tray. 72 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 101
). If that doesn't work, press and hold the computer On button until the computer turns off (approximately five seconds). Then turn the computer back on. The AOL program 3 If AOL opens when you are using another Internet Service Provider (ISP), the PC is still comes up even though trying to use - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 102
operating system from the diskette drive. Press the Eject button, and remove the diskette from the drive. 3 The PC is trying to start the operating system from the hp cd-writer drive. Press the Eject button immediately after turning on the PC and remove the CD from the drive. 74 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 103
. If an individual application or driver accidentally gets erased or damaged, you can reinstall the software using the HP Pavilion Application Recovery program. Note: Do not use Application Recovery to reinstall software programs that came on CDs or DVDs included in the computer box. Reinstall these - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 104
5 Choose hp pavilion pc tools. 6 Click hp application recovery. The recovery box appears. 7 Click Application Installation or Driver Installation, and then click Next. 8 Select the driver or application program to install, and then click Install. 9 Follow the onscreen instructions. 10 Repeat steps 7 - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 105
partition on the hard drive, you must contact HP Support for help. To contact HP Support, see the Support Guide, included in the computer documentation, for the HP Customer Care telephone number. To start System Recovery: 1 Disconnect all peripheral devices from the PC except the monitor, the - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 106
Click Yes to continue with the recovery process. 7 Follow the onscreen instructions. 8 Complete the computer startup, and finish the registration process. Then reconnect all peripheral devices. Freeing Up Space on Your Hard Disk Drive The PC comes with a hard disk drive. Depending on your model, the - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 107
. 2 Click Control Panel. 3 Click Performance and Maintenance, if present. 4 Double-click Administrative Tools. 5 Double-click Computer Management. The Computer Management window opens. 6 Double-click Storage. 7 Double-click Disk Management (Local). Information displays for each drive on your PC. You - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 108
Adventure programs. Note: HP Learning Adventure programs are not included in all models. For programs that came on CDs or DVDs, just reinsert the disc and follow the onscreen instructions. For preinstalled programs, follow the steps in "Application Recovery" on page 75. 80 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 109
correct DVD disc, 58 cd-writer drive playing, 52 recording, 52 writing to, 53 chassis, symbols, 63 combo drive, 57 components, 5 computer Application Recovery, 75 damage warning, 69 hibernation mode, automatic, 29 hibernation mode, manual, 28 no sound, 70 not working, 71 problem turning on, 69 Quick - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 110
troubleshooting, 69 turning off, 26 turning on, 5 upgrading internal parts, 4 Connect button, 40 connecting Ethernet adapter, 36 external components, 59 phone line, 39 to a Web site, 41 to the Internet, 40 connectors PC back, vii, 61 PC front, viii, 60 symbols on chassis, 63 82 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 111
, 58 hp dvd writer drive, 58 using correct disc, 58 HP Instant Support, 11, 12 HP Pavilion learning to use, xv, 9 HP Pavilion PC Tools, xvii, 64 HP Picture Toolkit button, 20 HP RecordNow program, 53 HP Tour Guide, xviii, 64 HP Web site, 41 finding service locations, 42 getting replacement parts, 42 - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 112
9 M manuals online, 4, 42, 43 messages from HP, turning off, 67 microphone, 24 adjusting volume, 25 Microsoft XP Help, xxi, 4 modem, setting up, 34 monitor, 5 monitor, troubleshooting, 71 mouse autoscroll feature, 14 buttons, 13 left-handed, 13 optical, 12 panning feature, 14 84 HP Pavilion home PC - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 113
71 mouse, 74 no sound, 70 printer, 70 troubleshooting, 69 turning on computer, 69 problem resolution HP Instant Support, 12 troubleshooting, xv, 69 product 44 service locations, 42 setting up computer, 5, 8 settings viewing or changing, 9 Volume Control, 24 shortcut icons, xi shutting down computer, - HP Pavilion 500 | HP Pavilion Desktop PC - (English) Quick Start Guide 47D6-5990 - Page 114
and Support, 11 troubleshooting, xv, 69 turning off, computer, 26 turning on computer first time, 5 troubleshooting, 69 tutorials in Help, 11 U uninstalling software, 79 86 HP Pavilion home PC updates from HP, xii, 65 updating drivers, 41 software, 41 system, 65 Upgrading and Servicing the PC guide
Quick Start Guide