HP Pavilion TouchSmart 14-f021nr User Guide

HP Pavilion TouchSmart 14-f021nr Manual

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  • HP Pavilion TouchSmart 14-f021nr | User Guide - Page 1
    User Guide
  • HP Pavilion TouchSmart 14-f021nr | User Guide - Page 2
    such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: June 2013 Document Part Number: 718881-001 Product notice This guide describes features that
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    models only) ...1 Best practices ...1 Fun things to do ...1 More HP resources ...2 2 Getting to know your computer ...3 Finding your hardware and Using operating system controls 15 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 16 Configuring a wireless router 17
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    4 Enjoying entertainment features ...20 Multimedia features ...20 Using the webcam ...21 Using audio ...21 Connecting speakers ...22 Connecting headphones ...22 Connecting a microphone 22 Checking the sound ...22 Using video ...22 Connecting an HDMI device 23 Configuring HDMI audio settings 24
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    36 Initiating Sleep and Hibernation ...36 Manually initiating and exiting Sleep 36 Manually initiating and exiting Hibernation (select models -replaceable battery 40 Running on external AC power ...40 Troubleshooting power problems 41 HP CoolSense (select models only 41 Shutting down (turning off
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    ...55 Backing up your software applications and information 55 Using an optional security cable lock 55 10 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 56 Starting Setup Utility (BIOS) ...56 Updating the BIOS ...56 Determining the BIOS version 56 Downloading a BIOS update
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    12 Specifications ...66 Input power ...66 Operating environment ...66 13 Electrostatic Discharge ...67 Index ...68 ix
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    x
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    with your computer, and where to find additional HP resources. HP Quick Start (select models only) HP Quick Start gives you the option to use the on page 15. ● Take a minute to browse the printed Windows 8 Basics guide to explore the new Windows® 8 features. ● Become familiar with the computer
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    A broad range of how-to information and troubleshooting tips Safety & Comfort Guide ● To access this guide, from the Start screen, type ● support, select the HP Support Assistant app, select My computer, and then select User guides, or go to http://www.hp.com/ergo. ● Proper workstation setup
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    2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type c, and then select Control Panel. 2. Select System and Security, and then in the System area, select Device Manager
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    Right side Component (1) USB 3.0 ports (2) (2) HDMI port (3) Memory card reader (4) RJ-45 (network) jack (5) AC adapter light (6) Power connector Description Connect optional USB 3.0 devices. NOTE: For details about different types of USB ports, see Using a USB device on page 43.
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    safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: When a device is connected to the jack, the computer speakers are
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    light (6) Power light Description ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information about HP 3D DriveGuard, see Using HP 3D DriveGuard (select models only) on page 48. ● On: The computer is on. ● Blinking
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    sound. (4) Webcam light On: The webcam is in use. (5) HP TrueVision HD Webcam Records video, captures still photographs, and provides access to your country or region. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then
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    TouchPad button (3) Right TouchPad button Description Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes on page 28. Functions like the left button on an external mouse. Functions
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    Lights Component (1) Power light (2) Caps lock light (3) Mute light (4) Wireless light Description ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer is
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    Buttons and speakers Component (1) Power button (2) Speakers (2) Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit
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    Keys Component (1) esc key (2) fn key (3) Windows key (4) Action keys Description Reveals system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the esc key. Returns you to the Start screen from an open app
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    Bottom Component (1) (2) (3) Battery lock latch Battery bay Vents (3) (4) Battery release latch Description Locks the battery into the battery bay. Holds the battery. Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and
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    computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: All know your computer on page 3. ● Service label-Provides important information to identify your computer. When contacting support, you will probably be asked for
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    label(s)-Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use. 14 Chapter 2 Getting to know your computer
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    see the information and website links provided in Help and Support. From the Start screen, type h, and then select Help and Support. Using the wireless controls You can control the wireless or network, connect to a network, and diagnose and repair network problems. Connecting to a wireless network 15
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    more information, from the Start screen, type h, and then select Help and Support. Using a WLAN With a WLAN device, you can access a wireless a network cable to connect your wireless router to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and a password to use for
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    settings to encrypt and decrypt data that is transmitted over the network. For more information, from the Start screen, type h, and then select Help and Support. Connecting to a WLAN To connect to the WLAN, follow these steps: 1. Be sure that the WLAN device is on. If the device is on, the
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    Set up a new connection or network. A list of options is revealed, allowing you to manually search for and connect to a network or to create a new network connection. 5. Follow the on-screen instructions to complete the connection. After the connection is made, place the mouse pointer over the
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    2. Plug the other end of the network cable into a network wall jack (2) or router. NOTE: If the network cable contains noise suppression circuitry (3), which prevents interference from TV and radio reception, orient the circuitry end of the cable toward the computer. Connecting to a wired network 19
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    or TV, or speakers and headphones. Here are some of the entertainment features on your computer. Component (1) (2) (3) (4) Internal microphones (2) Webcam light HP TrueVision HD Webcam Memory card reader Description Record sound. On: The webcam is in use. Records video, captures still photographs
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    safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: When a device is connected to the jack, the computer speakers are
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    connect wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Configuring this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides.
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    HDMI cable, sold separately. To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions. 1. Connect one end of the HDMI cable to the HDMI port on the computer. 2. Connect the other end of the cable to the high
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    audio settings HDMI is the only video interface that supports high-definition video and audio. After you connect an of the taskbar, and then select Playback devices. 2. On the Playback tab, select Speakers / HP. 3. Select Set Default, and then select OK. Managing your audio and video files (select
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    the TouchPad as you would use the corresponding buttons on an external mouse. NOTE: TouchPad gestures are not supported in all apps, and only common gestures are documented in this guide. More gestures are available when you choose to view a demonstration of each gesture. To view a demonstration of
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    3. From the Touch Pad screen, select the appropriate gesture, and then select or clear the check box next to the gesture that you want to turn off or on. 4. Click Save. Tapping To make an on-screen selection, use the tap function on the TouchPad. ● Point to an item on the screen, and then tap one
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    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. Pinching/zooming Pinching and zooming allow you to zoom in or out on images or text. ● Zoom in by placing two
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    2-finger click (select models only) 2-finger click allows you to make menu selections for an object on the screen. ● Place two fingers on the TouchPad zone and press down to open the options menu for the selected object. Edge swipes Edge swipes allow you to perform tasks such as changing settings
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    Top-edge swipe The top-edge swipe allows you to access All apps available on the Start screen. IMPORTANT: When an app is active, the top-edge gesture varies depending on the app. ● Swipe your finger gently from the top edge to reveal available apps. Left-edge swipe The left-edge swipe accesses your
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    Using touch screen gestures (select models only) A touch screen computer allows you to control items on the screen directly with your fingers. TIP: On touch screen computers, you can perform the gestures on the screen or on the TouchPad. You can also perform on-screen actions with the keyboard and
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    Pinching/stretching Pinching and stretching allows you to zoom out or in on images or text. ● Zoom in by placing two fingers together on the display and then move your fingers apart. ● Zoom out by placing two fingers apart on the display and then move your fingers together. Rotating (select models
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    Edge swipes With edge swipes you can perform tasks such as changing settings and finding or using apps. Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change settings. ● Gently swipe your finger inward from the right edge of the
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    Top-edge swipe and bottom-edge swipe The top-edge swipe or bottom-edge swipe allows you to open a list of apps available on your computer. 1. From the Start screen, gently swipe your finger from the top edge or the bottom edge of the display onto the screen. 2. Tap All apps to view available apps.
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    (BIOS) and HP PC Hardware Diagnostics (UEFI) on page 56 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom to your computer. Help and Support also provides automated troubleshooting tools and access to support. f2 Decreases the screen brightness
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    app you want is revealed. Closes an active app. For additional information on Windows 8 shortcut keys, go to Help and Support. From the Start screen, type h, and then select Help and Support. Using the hot keys A hot key is a combination of the fn key and the esc key. To use the hot
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    is important to monitor and conserve the battery charge. Your computer supports an optimal power plan to manage how your computer uses and functions while the computer is in the Sleep state or in Hibernation. Manually initiating and exiting Sleep You can initiate Sleep in any of the following
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    Manually initiating and exiting Hibernation (select models only) You can enable user- your current user account password, select Create or change your user account password, and then follow the onscreen instructions. If you do not need to create or change a user account password, go to step 5. 5.
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    is no longer holding a charge, run Battery Check in HP Support Assistant. To access battery information, from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. HP Support Assistant provides the following tools and information about the
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    power is available ● Connect an AC adapter. ● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an accessory from HP. Resolving a low battery level when no power source is available Save your work and shut down the computer. Running on battery power 39
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    guides. Replacing a user-replaceable battery Battery Check in HP Support Assistant notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition. If the battery is possibly covered by an HP warranty, instructions
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    The power meter icon on the Windows desktop changes appearance. Troubleshooting power problems Test the AC adapter if the computer exhibits any of the replaced. Contact support for information on obtaining a replacement AC power adapter. HP CoolSense (select models only) HP CoolSense automatically
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    Shutting down (turning off) the computer CAUTION: Unsaved information is lost when the computer shuts down. Be sure to save your work before shutting down the computer. The Shut down command closes all open programs, including the operating system, and then turns off the display and computer. Shut
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    on page 15. NOTE: For more information about required software and drivers, or to learn which computer port to use, see the manufacturer's instructions. Using a USB device Most computers have more than one USB port, because this versatile interface allows you to connect numerous kinds of external
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    in the notification area, at the far right of the taskbar. A message, Safely remove hardware and eject media is revealed. Follow the on-screen instructions. Inserting and removing a memory card To insert a memory card: CAUTION: To reduce the risk of damage to the memory card connectors, use minimal
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    the Windows desktop, select the remove hardware icon in the notification area, at the far right of the taskbar, and then, follow the on-screen instructions. 3. Press in on the card (1), and then remove it from the slot (2). NOTE: If the card is not ejected, pull the card out of the
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    dry, lint-free, soft cloth. Your computer may include an optical drive that supports one or more of the following disc technologies: ● CD-A compact disc stores data BD movie release is inserted in the drive. Follow the on-screen instructions to install the update. ● If lines appear on the display
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    3. Type a name in the File Sharing box, and then click Add. 4. Click Share and then follow the on-screen instructions. To share information from your Local Disk: 1. From the Windows desktop, open File Explorer. 2. Click Local Disk (C:) on the Libraries window. 3. Click the Share tab,
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    also provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with clear, or properly disconnect the external hard drive. Using HP 3D DriveGuard (select models only) HP 3D DriveGuard protects a hard drive by parking the drive
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    Defragmenter to run on a monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: 1. Connect the computer to unnecessary files. 2. Follow the on-screen instructions. Updating programs and drivers HP recommends that you update your programs and drivers
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    . Without the latest driver, you would not be getting the most out of your equipment. Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In addition, register to receive automatic update notifications when they become available. Cleaning your computer Use
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    Cleaning the TouchPad, keyboard, or mouse WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on the keyboard surface. CAUTION: To prevent damage to internal
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    letters, punctuation, symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files, and then remove all password , from the Start screen, type support, select the HP Support Assistant app. 52 Chapter 9 Securing your computer and information
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    on or restart the computer, quickly press esc, and then press f10. 2. Use the arrow keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using Internet security software When you use your computer to access email, a network, or the
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    the Start screen, type support, select the HP Support Assistant app. Using firewall HP, Microsoft Windows, and third-party software installed on your computer should be regularly updated to correct security problems -screen instructions. Installing HP and third-party software updates HP recommends
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    after you purchased your computer, regularly update the software. Software companies provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless network When you set up your wireless network, always enable security
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    of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To
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    disconnect any device, cable, or cord. 1. From the Start screen, type support, select the HP Support Assistant app. 2. Select Updates and tune-ups, and then select Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most recent
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    need to stop a diagnostic test, press esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: The HP PC Hardware Diagnostics (UEFI) download instructions are provided in English only. 1. Go to http://www.hp.com. 2. Click Support & Drivers, and then click the Drivers & Software tab
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    Support. Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup. 1. After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP diagnostics). You can also manually create a system restore point
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    the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/ HP Recovery media: 1. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Select Recovery Media Creation, and then follow the on-screen instructions
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    Support. ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on-screen instructions Even if you did not manually create a restore point,
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    Help and Support for instructions on reinstalling traditional applications. From the Start screen, type h, and then select Help and Support. NOTE keyboard layout. 3. Select Troubleshoot from the boot options menu. 4. Select Reset your PC, and then follow the on-screen instructions. To use the Start
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    started, and follow the on- screen instructions. Recovering using HP Recovery Manager HP Recovery Manager software allows you to HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. IMPORTANT: HP
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    f11 as you press the power button. 2. Choose your keyboard layout. 3. Select Troubleshoot from the boot options menu. 4. Select Recovery Manager, and follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be
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    Follow these steps to remove the HP Recovery partition: 1. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Select Remove Recovery Partition, and then follow the on-screen instructions. Restore and recovery 65
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    be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform. Input
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    electronic components. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first make sure that it is properly grounded, and then remove the cover. ● Keep components in
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    34 Help and Support 34 identifying 11 Bluetooth label 14 boot order changing HP Recovery Manager 64 bottom 14 buttons left HP 3D DriveGuard 48 HP and third-party software updates, installing 54 HP Recovery Manager 63 correcting boot problems 64 starting 64 HP Recovery media creating 60 recovery 64 HP
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    starting 64 supported discs 60 system 63 USB flash drive 64 using HP Recovery media 60 recovery media creating 60 creating using HP Recovery Manager 60 recovery partition 63 removing 64 recycle computer 61, 62 refresh 62 computer 61 regulatory information regulatory label 14 wireless certification
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    , connecting 22 speakers, identifying 10, 21 storing a battery 40 supported discs recovery 60 system information hot key 35 system recovery 63 system 27 scrolling 27 zooming 27 TouchPad zone, identifying 8 traveling with the computer 14, 40, 51 turning off the computer 42 U unresponsive system 42 USB
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User Guide