HP Pavilion a1000 Warranty and Support Guide - Page 2

Where to Get Help Follow these steps when you need help from HP: 1 Check the setup poster and the Getting Started Guide for help with setting up and using your PC. 2 For faster help, be sure to register your HP Pavilion home PC on the Web at: http://www.hp.com/apac/register 3 Use Help on your PC to get help with your hardware and software. Click Start and then click Help and Support. 4 For help online, go to the HP Customer Care Center Web site at http://www.hp.com/support for technical information or to get software updates. 5 If you have not solved the problem, call the HP Customer Care Center at the appropriate number below. Australia: 1300 721 147 Mon.-Fri. 10 a.m.-9 p.m., Sat.-Sun. 10 a.m.-4 p.m. (local time) Hong Kong SAR: 2802 4098 Macau SAR: 0800-366 Hours: Mon.-Fri. 9 a.m.-6 p.m., Sat. 9 a.m.-1 p.m. India: 1-600-114772 0124 2562981 Mon.-Sat. 9 a.m.-9 p.m. Indonesia: (21) 350-3408 Hours: Mon.-Fri. 8 a.m.-5 p.m. Malaysia: 1-800-805-405 Hours: Mon.-Fri. 8:30 a.m.-9:30 p.m., Sat. 8:30 a.m.-12:30 p.m. New Zealand: 0 800 441 147 Mon.-Fri. 10 a.m.-9 p.m., Sat.-Sun. 10 a.m.-4 p.m. (local time) Philippines: (2) 867-3551 Hours: Mon.-Fri. 8:30 a.m.-9:30 p.m., Sat. 8:30 a.m.-12:30 p.m. Singapore: 6272 5300 Hours: Mon.-Fri. 8:30 a.m.-9:30 p.m., Sat. 8:30 a.m.-12:30 p.m. Thailand: (2) 353-9000 Hours: Mon.-Fri. 8:30 a.m.-9:30 p.m., Sat. 8:30 a.m.-12:30 p.m. Vietnam: Call your retailer. Hours are subject to change without notice. HP Support Web site: http://www.hp.com/support HP Registration Web site: http://www.hp.com/apac/register Where Is My PC Documentation? Documentation is on your PC. Click the documentation icon on your desktop, or click Start, All Programs, and click Documentation. Documentation is also available at http://www.hp.com/support on the support page for your model. Software Support If you have questions about your software, call or visit your software vendor's Web site. The appropriate number or Web address is listed below. Some of these Web addresses may be listed in the Favorites list found in your Internet Explorer browser. Phone and e-mail support may not exist if no information is given. For software not listed, the HP Customer Care Center provides 30-day limited support. All software titles below may not be included with your PC. Acrobat Reader by Adobe http://www.pacific.adobe.com/support/main.html GameChannel by WildTangent (not available in India) [email protected] http://www.wildtangent.com InterVideo www.intervideo.com Norton AntiVirus 2005 by Symantec http://www.symantec.com/region/reg_ap/ servsupp.html Norton Personal Firewall by Symantec http://www.symantec.com/region/reg_ap/ servsupp.html OzEmail (Australia) 132 884 [email protected] http://www.ozemail.com.au/info/ frameset_techsupport.html RecordNow! by Sonic (with CD-RW or DVD+RW/+R option only) http://www.sonic.com Xtra (New Zealand) 0800 22 55 98 [email protected] http://www.xtra.co.nz 2