HP Pavilion a200 HP Pavilion Desktop PCs - (English) Warranty and Support Guid - Page 6

Restricted Rights The Software and any accompanying documentation have been developed entirely at private expense. They are delivered and licensed as "commercial computer software" as defined in DFARS 252.227-7013 (Oct 1988), DFARS 252.211-7015 (May 1991), or DFARS 252.227-7014 (Jun 1995), as a "commercial item" as defined in FAR 2.101(a), or as "Restricted computer software" as defined in FAR 52.227-19 (Jun 1987) (or any equivalent agency regulation or contract clause), whichever is applicable. You have only those rights provided for such Software and any accompanying documentation by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved. Please check the documentation which came with your PC for the warranty terms for your PC. (Rev. 090502) Hewlett-Packard Limited Warranty Statement DURATION OF LIMITED WARRANTY: 1 year HP warrants to you, the end-user customer, that HP hardware, accessories, and supplies are free from defects in materials and workmanship. This warranty begins on the date of purchase and continues for the period specified above. HP warrants to you, the end-user customer, that the software will not fail to execute its programming instructions due to defects in material and workmanship when properly installed and used. HP does not warrant that software will operate in hardware and software combinations selected by you or meet requirements specified by you. Where a network interface card (NIC) has been factory preinstalled by HP in the HP Pavilion, HP warrants that the correct drivers are installed and that the HP Pavilion will recognise the NIC. However, HP's warranty does NOT cover connectivity issues, which are NOT supported. HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace the affected products that prove to be defective. In case of defective software, HP will replace software media that does not execute its programming instructions due to such defect. Replacement parts or units will be either new or equivalent to new in performance. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price on a pro-rated basis upon prompt return of the product. Refunds within the first 3 months of ownership will be refunded at 100% of purchase price. Refunds within 3-6 months of ownership will be refunded at 85% of purchase price. Refunds within 6-9 months of ownership will be refunded at 55% of purchase price. Refunds within 9-12 months will be refunded at 35% of purchase price. HP's limited warranty is valid in any country/region or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit, or function of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory reasons. HP does not warrant that the operation of the products will be uninterrupted or error-free. HP's warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b) software, interfacing, parts, or supplies not supplied by HP, (c) unauthorised modification or misuse, (d) operation outside of the published environmental specifications for the product, (e) improper site preparation, (f) unauthorised maintenance or repair, or (g) abuse, negligence, accident, loss or damage in transit.