HP Pavilion a6000 Limited Warranty and Support Guide - Page 15

HP Total Care, Protect Your Investment

Page 15 highlights

Intuit - Quicken Basic 1-900-555-4688 http://www.intuit.com Roxio http://www.roxio.com HP Total Care HP Total Care provides fast, friendly, and effective expert advice for all your HP products. If you have a question or if a problem arises, we offer extensive service and support options around the clock to better handle your needs. Go to your computer's Help and Support Center for the fastest resolutions. For more information on your support and services options visit: http://www.hp.com/go/totalcare Or http://www.hp.ca/totalcare (Canada) When Should I Contact HP Total Care Support and Services? • The Help and Support Center or other support tools on your computer do not identify or help solve your problem. • You either do not have Internet access or cannot connect to the Internet to use the HP Technical Support Web site or to chat with qualified online support specialists. • There is obvious damage or a mechanical breakdown with your product, and it does not work. HP Total Care Agents are available 24 hours a day in English, Spanish (U.S. only), and French (Canada only) via telephone to provide expert assistance. HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) NOTE: Support options, availability, and hours vary by product, country/region, and language and are subject to change. • 1-time technical support, $40* USD (Can $39.99*) per call. • 1-year unlimited technical support, $75* USD (Can $69.99*). *Prices are subject to change without notice and may vary based on your product. Fees are charged to your Visa or MasterCard. Protect Your Investment Protect your investment by purchasing an extended service plan. Allow Total Care to provide you with total peace of mind, while you get the most out of your investment. Service coverage begins on product purchase date, and you must purchase the service within the first year after purchasing the computer. The hardware service offering is determined based on the outcome of system self-test programs that you run during your initial call to HP Total Care. For more information visit: http://www.hp.com/go/totalcare (U.S. only) or call: 1-866-234-1377 Or http://www.hp.ca/totalcare (Canada only) or call: 1-877-231-4351 Recycle - HP Planet Partners HP is sensitive to the environment and has a program, Planet Partners, to make it simple for us to reclaim your old product for recycling. HP will help you recycle your old equipment even if it is not an HP product; we take back all makes and models. Visit our Web site to find out how easy it is to recycle: http://www.hp.com/recycle HP Total Care Out-of-Warranty Support Options Even after your warranty has ended, HP can still provide you with service and support options. • Visa and MasterCard holders in the United States or callers from Canada, call: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) The information contained herein is subject to change without notice. Copyright © 2004-2007 Hewlett-Packard Development Company, L.P. 15

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15
Intuit — Quicken Basic
1-900-555-4688
Roxio
HP Total Care
HP Total Care provides fast, friendly, and effective expert
advice for all your HP products. If you have a question or if
a problem arises, we offer extensive service and support
options around the clock to better handle your needs. Go to
your computer’s Help and Support Center for the fastest
resolutions. For more information on your support and
services options visit:
Or
(Canada)
When Should I Contact HP Total
Care Support and Services?
The Help and Support Center or other support tools on
your computer do not identify or help solve your problem.
You either do not have Internet access or cannot connect
to the Internet to use the HP Technical Support Web site
or to chat with qualified online support specialists.
There is obvious damage or a mechanical breakdown
with your product, and it does not work.
HP Total Care Agents are available 24 hours a day in
English, Spanish (U.S. only), and French (Canada only)
via telephone to provide expert assistance.
HP:
1-800-474-6836
(800-HP-invent)
Compaq:
1-800-652-6672
(800-OK-Compaq)
NOTE:
Support options, availability, and hours vary by
product, country/region, and language and are subject to
change.
HP Total Care Out-of-Warranty
Support Options
Even after your warranty has ended, HP can still provide
you with service and support options.
Visa and MasterCard holders in the United States
or callers from Canada, call:
HP:
1-800-474-6836
(800-HP-invent)
Compaq:
1-800-652-6672
(800-OK-Compaq)
1-time technical support,
$40* USD (Can $39.99*) per call.
1-year unlimited technical support,
$75* USD (Can $69.99*).
*Prices are subject to change without notice and may vary
based on your product.
Fees are charged to your Visa or MasterCard.
Protect Your Investment
Protect your investment by purchasing an extended service
plan. Allow Total Care to provide you with total peace of
mind, while you get the most out of your investment. Service
coverage begins on product purchase date, and you must
purchase the service within the first year after purchasing the
computer. The hardware service offering is determined
based on the outcome of system self-test programs that you
run during your initial call to HP Total Care.
For more information visit:
(U.S. only)
or call:
1-866-234-1377
Or
(Canada only)
or call:
1-877-231-4351
Recycle — HP Planet Partners
HP is sensitive to the environment and has a program, Planet
Partners, to make it simple for us to reclaim your old product
for recycling. HP will help you recycle your old equipment
even if it is not an HP product; we take back all makes and
models. Visit our Web site to find out how easy it is to
recycle:
The information contained herein is subject to change
without notice.
Copyright © 2004–2007 Hewlett-Packard Development
Company, L.P.