HP Pavilion dm1-2100 HP Pavilion dm1 Notebook PC - Maintenance and Service Gui
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- HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 1
HP Pavilion dm1 Notebook PC Maintenance and Service Guide - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 3
lap or obstruct the air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 4
iv Safety Warning Notice - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 5
...11 Display components ...12 Bottom components ...13 Wireless antennas ...14 Additional hardware components ...15 3 Illustrated parts catalog ...16 Service tag ...16 Computer major components ...17 Display assembly subcomponents ...21 Mass storage devices ...22 Miscellaneous parts ...23 Sequential - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 6
guidelines 32 Workstation guidelines 32 Equipment guidelines 33 Component replacement procedures 34 Service tag ...34 Computer feet ...35 Battery ...36 SIM ...37 WLAN module ...38 WWAN module ...40 RTC battery ...42 Memory module ...43 Drives ...44 Keyboard ...47 Top cover ...50 Wireless button - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 7
system restore point 85 Restoring to a previous date and time 85 Backing up and recovering using HP Recovery Manager 85 Backing up your information 85 Creating a set of recovery discs 86 Performing a 93 Requirements for specific countries and regions 94 10 Recycling ...95 Battery ...95 vii - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 8
Display ...95 Index ...101 viii - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 9
HP Pavilion dm1 AMD memory: ● up to 251MB for =1024MB system RAM ● up to 358MB for >=2048MB system RAM ● up to XXXMB for >=3072MB system RAM ● up to XXXMB for >=4096MB system RAM ● up to XXXMB for =5124MB system RAM 29.5-cm (11.6-in) (1366 x 768) HD BrightView LED display assembly, supports - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 10
-channel) ● 2048-MB total system memory (1024 on-board memory + 1024, dual-channel) ● 1024-MB total system memory (1024 on-board memory, dual-channel) Supports 128-GB solid-state drive Supports 9.50-mm, 6.35-cm (2.50-in) hard drives Supports HP ProtectSmart Hard Drive Protection Customer-accessible - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 11
behind battery ● 2 WWAN antennas (worldwide, 5-band) built into the display assembly ● Does not support WWAN aftermarket option Integrated wireless personal area network (WPAN) options via Bluetooth® module Digital Media Slot supporting the following optional digital card formats: ● Memory Stick - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 12
Serviceability Description TouchPad with TouchPad buttons Touch-sensitive controls Supports 2-way scroll with legend Taps enabled by default 65-W AC adapter 6-cell, 2.55-Ah (55-Wh) Li-ion battery parts: ● AC adapter ● Battery (system) ● Hard drive ● Memory modules ● SIM ● WLAN module ● WWAN - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 13
external mouse. (4) TouchPad scroll zone Scrolls up or down. This table describes factory settings. To view or change pointing device preferences, select Start > Devices and Printers. Top components 5 - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 14
Lights Component (1) (2) Caps lock light Power light (3) Wireless light Description On: Caps lock is on. ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ● On: An integrated wireless device, such as a wireless local area - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 15
Buttons Component (1) Power button* (2) Wireless button *This table describes factory settings. Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 16
Keys Component (1) (2) (3) (4) (5) esc key fn key Windows® logo key Windows applications key Function keys Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with a function key. Displays the - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 17
light (3) Drive light Description Produce sound. ● On: A battery is charging. ● Blinking: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly. ● Off: If the computer is - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 18
out (headphone) jack/Audio-in (microphone) jack (3) USB ports (2) Description Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MS/Pro) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card ● xD-Picture card Produces sound when connected to optional - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 19
Left-side components Component (1) Security cable slot (2) Power connector (3) Vent (4) USB port (5) HDMI port Description Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 20
Display components Component (1) Internal display switch (2) Webcam light (3) Webcam (4) Internal microphone Description Turns off the display if the display is closed while the power is on. On: The webcam is in use. Captures still photographs and videos. NOTE: To capture videos, you must - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 21
drive bay Description Release the battery from the battery bay. Holds the battery. Enable airflow to cool Contains the hard drive, the wireless LAN module slot, and the memory module slot. CAUTION: To prevent an unresponsive system, replace the support through Help and Support. Bottom components 13 - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 22
, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. 14 Chapter 2 External component identification - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 23
Description (1) Power cord* Connects an AC adapter to an AC outlet. (2) Battery* Powers the computer when the computer is not plugged into external power. (3) AC adapter Converts AC power to DC power. *Batteries and power cords vary in appearance by country or region. Additional hardware - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 24
specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. The alphanumeric identifier you need to locate documents, drivers, and support for your computer. The duration of the warranty period for this - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 25
Computer major components Computer major components 17 - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 26
Item (1) (2) (3) (4) (5) (6) Description Spare part number 29.5-cm (11.6-in) (1366 × 768) HD BrightView LED display assembly (includes webcam, 608631-001 microphone, nameplate, and logo) See Display assembly subcomponents on page 21 for internal component spare part information. Keyboard ( - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 27
Zaire, Zambia, and Zimbabwe WWAN Module 531993-001 RTC battery 608635-001 Power connector (includes power connector cable and WWAN SKUs only, 1-MB Level 2 cache, 800-MHz FSB, 1024-MB base memory, and replacement thermal material ● With AMD Athlon II Neo K325 1.3-GHz dual core processor - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 28
cable) 611692-001 Base enclosure 608628-001 Memory module: ● 1-GB memory module (1333-MHz, DDR3) 598859-001 ● 2-GB memory module (1333-MHz, DDR3) 598856-001 ● 4-GB memory module (1333-MHz, DDR3) 599092-001 6-cell, 2.55-Ah (55-Wh) Li-ion battery 586029-001 Hard drive (includes hard drive - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 29
Display assembly subcomponents Item Description (1) Display hinge covers (included in the display bezel spare part kit) (2) Display bezel (3) 29.5-cm (11.6-in) (1366 × 768) HD BrightView LED display panel (4) Webcam (5) Display panel brackets (included in the display hinge brackets spare part kit) - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 30
Mass storage devices Item Description (1) Hard drive (includes hard drive bracket): ● 500-GB, 7200-rpm ● 500-GB, 7200-rpm (for use with WWAN models only) ● 320-GB, 7200-rpm ● 320-GB, 7200-rpm (for use with WWAN models only) ● 250-GB, 7200-rpm ● 250-GB, 7200-rpm (for use with WWAN models only) ● 160 - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 31
Miscellaneous parts Description Digital media assembly (includes cable) Power button board (includes cable) Speakers (includes cables) 65-W AC adapter Power cords, 3-pin, 1.83m ● For use in Argentina ● For use in Australia ● For use in Brazil ● For use in Denmark ● For use in Europe, the Middle East - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 32
Description Rubber Kit (includes computer feet - two front and two rear) Screw Kit Includes the following screws: ● PM2.0x9.0-I ● PM2x2-I ● PM2.0x3.0-I ● PM2.0x3.0 ● PM2.0x5.0 ● PM2.5x4.0 Spare part number 580062-001 608637-001 24 Chapter 3 Illustrated parts catalog - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 33
Sequential part number listing Spare part number 490371-001 490371-011 490371-021 490371-031 490371-061 490371-081 490371-111 490371-201 490371-202 490371-291 490371-AA1 490371-AB1 490371-AD1 490371-AR1 490371-BB1 490371-D01 490371-D61 531993-001 537641-001 537921-001 580002-001 580062-001 580064- - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 34
USB optical drive 6-cell, 2.55-Ah (55-Wh) Li-ion battery Display bezel Power connector (includes power connector cable and security cable bracket Display back cover with logo 2-GB memory module (1333-MHz, DDR3) 1-GB memory module (1333-MHz, DDR3) 4-GB memory module (1333-MHz, DDR3) Broadcom 4313 - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 35
HD BrightView LED display panel Plastics Kit (includes hard drive cover) RTC battery Screw Kit Solid-state drive, 128-GB System board (with AMD Athlon II core processor, 1-MB Level 2 cache, 800-MHz FSB, 1024-MB base memory, and replacement thermal material) System Board (with AMD Athlon II Neo K325 - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 36
WWAN SKUs only, 1-MB Level 2 cache, 800-MHz FSB, 1024-MB base memory, and replacement thermal material With AMD Athlon II Neo K325 1.3-GHz dual core WWAN SKUs only, 2-MB Level 2 cache, 800-MHz FSB, 1024-MB base memory, and replacement thermal material With AMD Turion II Neo K625 1.5-GHz dual core - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 37
plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 38
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 39
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 40
work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly input signals before inserting or removing connectors or test equipment. 32 Chapter 4 Removal and replacement procedures - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 41
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 42
about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. (4) : This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. (5) Warranty period: This number describes the duration of - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 43
Computer feet The computer feet are adhesive-backed rubber pads that are attached to the base enclosure. Description Rubber Kit (includes computer feet - two front and two rear) Spare part number 580062-001 Component replacement procedures 35 - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 44
1. Position the computer upside down on a flat surface, with the battery bay toward you. 2. Slide the battery release latches (1) to release the battery. 3. Remove the battery (2). Install the battery by inserting it into the battery bay until you hear a click. 36 Chapter 4 Removal and replacement - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 45
cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 36). Remove the SIM: 1. Position the computer upside down on a flat surface, with the battery bay toward you. 2. Press in on the SIM (1) to release it from the SIM slot. 3. Remove - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 46
power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 36). Remove the WLAN module: 38 Chapter 4 Removal and replacement procedures - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 47
If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support. 1. Position the computer upside down on a flat surface, with the front toward you. 2. Loosen the 2 PM2.0×6.0 captive screws - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 48
and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 36). 5. Remove the hard drive cover (see WLAN module remove the module to restore computer functionality, and then contact technical support. 1. Position the computer upside down on a flat surface, with - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 49
4. Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion of the WWAN module into the WWAN module slot. Reverse this procedure to install the WWAN module. Component replacement procedures 41 - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 50
power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 36). 5. Remove the hard drive cover (see WLAN module on page 38). Remove the RTC - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 51
the computer upside down on a flat surface, with the battery bay toward you. 2. Pull away the retention clips (1) at the sides of the memory module to release the memory module. (The memory module tilts up.) CAUTION: To prevent damage to the memory module, hold it by the edges only. Do not touch - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 52
module (2), and then pull it out of the memory module slot. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a memory module. Drives NOTE: The hard drive spare part kit and solid-state drive spare kit - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 53
power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 36). 5. Remove the hard drive cover (see WLAN module on page 38). Remove the hard drive or the solid-state drive: 1. Position - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 54
d. Lift the bracket (4) straight up to remove it from the hard drive or solid-state drive. Reverse this procedure to install a hard drive or solid-state drive. 46 Chapter 4 Removal and replacement procedures - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 55
power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 36). Component replacement procedures 47 - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 56
5. Remove the hard drive cover (see WLAN module on page 38). 6. Remove the hard drive (see Drives on page 44). Remove the keyboard: 1. Position the computer upside down on a flat surface, with the front toward you. 2. Remove the 4 PM2.0×5.5 screws that secure the keyboard to the computer. 3. - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 57
7. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and then disconnect the keyboard cable (2) from the system board. 8. Remove the keyboard. Reverse this procedure to install the keyboard. Component replacement procedures 49 - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 58
power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 36). 5. Remove the hard drive cover (see WLAN module on page 38). 6. Remove the hard drive (see Drives on page 44). 7. Remove - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 59
5. Release and disconnect the following low insertion force (LIF) connector cables from the system board: a. Power button board cable (1) b. TouchPad cable (2) c. TouchPad button board cable (3) d. Wireless button cable (4) 6. Remove the 4 PM2.0×5.0 screws that secure the top cover to the base - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 60
8. Remove the top cover (2) by lifting it straight up. Reverse this procedure to install the top cover. 52 Chapter 4 Removal and replacement procedures - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 61
power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 36). 5. Remove the hard drive cover (see WLAN module on page 38). 6. Remove the hard drive (see Drives on page 44). 7. Remove - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 62
power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 36). 5. Remove the hard drive cover (see WLAN module on page 38). 6. Remove the hard drive (see Drives on page 44). 7. Remove - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 63
power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 36). 5. Remove the hard drive cover (see WLAN module on page 38). 6. Remove the hard drive (see Drives on page 44). 7. Remove - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 64
power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 36). 5. Remove the hard drive cover (see WLAN module on page 38). 6. Remove the hard drive (see Drives on page 44). 7. Remove - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 65
power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 36). 5. Remove the hard drive cover (see WLAN module on page 38). 6. Remove the hard drive (see Drives on page 44). 7. Remove - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 66
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 36). 5. Remove the hard drive cover (see WLAN module on page 38). 6. Remove the hard drive (see Drives on page 44). 7. Disconnect - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 67
the wireless antenna cables from the clips (2) and routing channel built into the base enclosure. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 5. Remove - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 68
c. Remove the display bezel (5). 8. If it is necessary to replace the webcam module: a. Disconnect the display panel/webcam/microphone cable (1) from the webcam module. b. To remove the webcam module, lift up the bottom edge (2) and slide the webcam (3) out at a 45-degree angle. 9. If it is - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 69
b. Remove the display hinge brackets (2). c. Remove the 3 PM2.0×2.5 screws (1) (two on the right side and one on the left top) that secure the display panel to the display enclosure. d. Remove the display panel (2). e. Remove the 4 PM 2.0x2.5 screws from the display panel brackets (1). Component - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 70
the display panel/webcam/microphone cable: a. Turn the display panel upside down, with the bottom edge toward you. b. Lift the adhesive support strip (1) that secures the display panel/webcam/microphone cable to the display panel. c. Disconnect the display panel/webcam/microphone cable (2) from - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 71
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 36). 5. Remove the following components: a. hard drive cover (see WLAN module on page 38). b. Hard drive (see Drives on page 44 - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 72
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 36). 5. Remove the following components: a. hard drive cover (see WLAN module on page 38). b. Hard drive (see Drives on page 44 - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 73
Remove the security cable bracket: 1. Position the base enclosure with the front toward you. 2. Remove the PM2.0 x 5.0 screw (1) that secures the security cable bracket to the base enclosure. 3. Lift the right edge (2) of the bracket and remove the bracket (3) at an angle. Reverse this procedure to - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 74
SKUs 616522-001 only, 1-MB Level 2 cache, 800-MHz FSB, 1024-MB base memory, and replacement thermal material ● With AMD Athlon II Neo K325 1.3-GHz dual core on page 38). ● RTC battery (see RTC battery on page 42). ● Memory module (see Memory module on page 43). 66 Chapter 4 Removal - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 75
● WWAN module (see WWAN module on page 40). ● Power connector (see Power connector on page 68). ● Fan (see Fan on page 71). ● Heat sink (see Heat sink assembly on page 69). Remove the system board: 1. Remove the PM2.0×3.5 screw that secures the system board to the base enclosure. 2. Lift the right - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 76
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 36). 5. Remove the following components: a. hard drive cover (see WLAN module on page 38). b. Hard drive (see Drives on page 44 - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 77
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 36). 5. Remove the following components: a. hard drive cover (see WLAN module on page 38). b. Hard drive (see Drives on page 44 - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 78
it. Thermal pads are used on the graphics chip (4) and the heat sink section (3) that services it. Thermal pads are used on the processor (6) and the heat sink section (5) that services it. Replacement thermal material is included with all heat sink assembly and system board spare part kits. Reverse - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 79
from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 36). 5. Remove the following components: a. hard drive cover (see WLAN module on page 38). b. Hard drive (see Drives on page 44 - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 80
3. Remove the fan (3). Reverse this procedure to install the fan. 72 Chapter 4 Removal and replacement procedures - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 81
. Your change goes into effect immediately. Navigating and selecting in the Setup Utility Because the Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in a list - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 82
● To select an item, press enter. ● To close a text box or return to the menu display, press esc. ● To display additional navigation and selection information while the Setup Utility is open, press f1. Displaying system information The following procedure explains how to display system information - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 83
of the Setup Utility menu items listed in this chapter may not be supported by your device. Main menu Select System information To do this ● View about the device. ● View specification information about the processor, memory size, and system BIOS. Security menu Select Administrator password Power - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 84
Diagnostics menu Select Hard Disk Self Test (select models only) Memory Test To do this Run a comprehensive self-test on the hard drive. Run a diagnostic test on the system memory. 76 Chapter 5 Computer Setup - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 85
6 Specifications Computer specifications Metric U.S. Dimensions Depth 20.40 cm 8.03 in Width 28.90 cm 11.37 in Height 1.98 cm 0.78 in Weight Equipped with a hard drive 1470 g 3.24 lb Equipped with a solid-state drive 1449 g 3.19 lb Input power Operating voltage 19 V dc @ 1.58 - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 86
29.5-cm (11.6-in) (1366 x 768) HD BrightView LED display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Metric 12.53 cm 22.27 cm 25.55 cm 262, - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 87
referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. Hard drive specifications 79 - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 88
referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. 80 Chapter 6 Specifications - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 89
, you may have one of the following backup and recovery solutions: ● Roxio BackOnTrack ● HP Recovery Manager NOTE: For detailed information, perform a search for these topics in Help and Support. Backing up and recovering using Roxio BackOnTrack Successful recovery after a system failure depends on - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 90
screen. 8. Follow the on-screen instructions. Performing a recovery In case of system state if a software-related problem occurs. The Instant Restore the current computer state manually. NOTE: For more BackOnTrack. Disaster Recovery is available from the HP Web site in a compressed file called - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 91
USB port on your computer. 2. Open your Web browser, go to http://www.hp.com/support, and select your country or region. 3. Enter the SoftPaq number SP42226 in the Search box, press enter, and then follow the on-screen instructions. 4. Select Download only to save the file to your computer. 5. When - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 92
off and then on. 2. When the HP computer logo is displayed on the screen hour, depending on file size and the speed of the computer. 1. Select Start>All Programs>Maintenance>Backup and Restore. 2. Follow the on-screen instructions settings. Refer to Help and Support for more information. Using system - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 93
the System Protection tab. 4. Select System Restore. 5. Follow the on-screen instructions. Backing up and recovering using HP Recovery Manager If your computer includes HP Recovery Manager, tools provided by the operating system and by HP Recovery Manager software are designed to help you with the - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 94
sc. To copy the entire screen, press prt sc. 3. Open a word-processing document, selcet Edit> Paste. 4. Save the document. Creating a set of recovery discs HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 95
Follow the on-screen instructions. Performing a recovery NOTE: You can recover only files that you have previously backed up. HP recommends that you use on these built-in repair features, select Start>Help and Support. NOTE: Recovery Manager recovers only the software that was preinstalled - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 96
the screen. NOTE: It may take several minutes for Recovery Manager to load. 2. In the Recovery Manager window, select System Recovery. 3. Follow the on-screen instructions. 88 Chapter 7 Backup and recovery - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 97
8 Connector pin assignments Audio-out (headphone)/Audio-in (microphone) jack Pin Signal 1 Left audio signal in 2 Right audio signal in 3 Ground 4 Microphone Audio-out (headphone)/Audio-in (microphone) jack 89 - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 98
External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 90 Chapter 8 - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 99
RJ-45 (network) Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused RJ-45 (network) 91 - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 100
Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground 92 Chapter 8 Connector pin assignments - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 101
9 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 102
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 103
battery in general household waste. Follow the local laws and regulations in your area for computer battery them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the .eiae.org. This section provides disassembly instructions for the display assembly. The display - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 104
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 105
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 106
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. 98 Chapter - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 107
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 17. Remove the - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 108
18. Remove the backlight from the backlight frame. 19. Disconnect the display panel cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 109
battery bay, identifying 13 battery light 9 battery release latches 13 bay, battery 13 boot options 75 boot order 75 buttons left TouchPad 5 power 7 right TouchPad 5 wireless 7 C cables security 11 cables, service bay, identifying 13 hard drive self test 76 hard drives product description 2 HDMI - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 110
logo 8 L language support 75 latches, battery release 13 left TouchPad button, identifying 5 lights battery 9 caps lock 6 drive 9 power 6 webcam 12 wireless 6 M Main menu 75 memory module product description 2 removal 43 spare part number 43 memory module slot 13 memory test 76 microphone (audio-in - HP Pavilion dm1-2100 | HP Pavilion dm1 Notebook PC - Maintenance and Service Gui - Page 111
Security menu 75 security, product description 4 selecting in the Setup Utility 73 serial number 16, 34 service considerations 29 service tag 16, 34 serviceability, product description 4 SIM removal 37 solid-state drive product description 2 specifications 80 speakers, identifying 9 specifications
HP Pavilion dm1 Notebook PC
Maintenance and Service Guide