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HP Pavilion dv2-1200 Drives - Windows 7 - Page 32

A DVD playing in Windows Media Player produces no sound or display, HP MediaSmart

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A DVD playing in Windows Media Player produces no sound or display Use HP MediaSmart to play a DVD. MediaSmart comes preinstalled on the computer. ▲ To use MediaSmart, click the HP MediaSmart icon on the desktop. 28 Chapter 7 Troubleshooting

Section	Page
Handling drives	5
Using an optical drive (select models only)	6
Identifying the installed optical drive	7
Using optical discs	8
Selecting the right disc (CDs, DVDs, and BDs)	9
CD-R discs	9
CD-RW discs	9
DVD±R discs	9
DVD±RW discs	9
LightScribe DVD+R discs	9
Blu-ray discs (BD)	10
Playing a CD, DVD, or BD	11
Configuring AutoPlay	12
Changing DVD region settings	13
Observing the copyright warning	14
Copying a CD or DVD	15
Creating or “burning” a CD or DVD	16
Removing an optical disc (CD, DVD, or BD)	17
Using external drives	18
Using HP ProtectSmart Hard Drive Protection	19
Identifying HP ProtectSmart Hard Drive Protection status	20
Managing power with a parked hard drive	21
Using HP ProtectSmart Hard Drive Protection software	22
Improving hard drive performance	23
Using Disk Defragmenter	23
Using Disk Cleanup	23
Replacing the hard drive in the hard drive bay	24
Troubleshooting	27
The optical disc tray does not open for removal of a CD, DVD, or BD	27
The computer does not detect the optical drive	28
A disc does not play	29
A disc does not play automatically	30
The process of burning a disc does not begin, or it stops before completion	31
A DVD playing in Windows Media Player produces no sound or display	32
A device driver must be reinstalled	33
Obtaining Microsoft® device drivers	33
Obtaining HP device drivers	33