HP Pavilion dv3-1100 HP Pavilion dv3 Entertainment PC - Maintenance and Servic
HP Pavilion dv3-1100 - Entertainment Notebook PC Manual
View all HP Pavilion dv3-1100 manuals
Add to My Manuals
Save this manual to your list of manuals |
HP Pavilion dv3-1100 manual content summary:
- HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 1
HP Pavilion dv3 Entertainment PC Maintenance and Service Guide - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 4
iv Safety warning notice - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 5
parts ...21 Sequential part number listing ...22 4 Removal and replacement procedures Preliminary replacement requirements 24 Tools required ...24 Service considerations ...24 Plastic parts ...24 Cables and connectors 25 Drive handling 25 Grounding guidelines ...26 Electrostatic discharge damage - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 6
Workstation guidelines 27 Equipment guidelines 28 Unknown user password 29 Component replacement procedures 30 Serial number ...30 Computer feet ...31 Battery ...32 WLAN module ...33 Optical drive ...35 Memory module ...36 Hard drive ...38 Keyboard and switch cover 40 Display assembly ...43 Top - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 7
System I/O address specifications ...72 7 Screw listing Phillips PM2.0×2.0 broadhead screw 74 Phillips PM2.0×3.0 captive screw ...75 Phillips PM2.0×4.0 screw ...76 Phillips PM2.0×8.0 captive screw ...77 Phillips PM2.5×4.0 screw ...78 Phillips PM2.5×5.0 screw ...80 Phillips PM2.5×6.0 captive screw - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 8
Index ...102 viii - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 9
Processors Chipset Graphics Panel Memory Hard drives Description HP Pavilion dv3 Entertainment PC AMD Turion™ Ultra Dual- with BrightView 2 SODIMM slots Customer-accessible/upgradable Supports up to 8 GB of system RAM Support for DDR2 dual-channel 800-MHz Support for: ● 8192 MB total system memory - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 10
with activity light Fixed (no tilt) Dual-array digital microphones HP-branded Altec Lansing speakers Integrated 10/100/1000 network interface card includes link and activity lights) USB (2) VGA (Dsub, 15-pin) supporting 1600 × 1200 external resolution @ 75 Hz, hot plug/unplug, and autodetect for - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 11
Li-ion battery 65-W HP Smart Adapter with localized cable plug support (2-wire plug with ground pin, supports 2-pin DC connector) support Operating system Preinstalled: Windows Vista® Business (32-bit) Windows Vista Ultimate (64-bit) Windows Vista Premium (32-bit and 64-bit) Serviceability - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 12
, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. 4 Chapter 2 External component identification - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 13
seconds to turn off the computer. To learn more about your power settings, select Start > Control Panel > System and Maintenance > Power Options. Launches HP MediaSmart when the computer is on. Ejects the CD, DVD, or BD. Mutes and restores speaker sound. Adjusts speaker volume. Slide your finger to - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 14
a password logon. *This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support. Keys Component (1) esc key Description Displays system information when pressed in combination with the fn key. 6 Chapter 2 External - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 15
Component (2) fn key (3) Windows logo key (4) Spacebar (5) Windows applications key (6) Embedded numeric keypad keys (7) Function keys Description Executes frequently used system functions when pressed in combination with a function key or the esc key. Displays the Windows Start menu. Turns the - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 16
Lights Component (1) Caps lock light (2) Power lights (2)* (3) Volume mute light (4) Volume down light (5) Volume up light (6) Num lock light (7) Wireless light Description On: Caps lock is on. ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 17
Component (8) Battery light Description ● On: A battery is charging. ● Blinking: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly. ● Off: If the computer is plugged into an - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 18
headphones, ear buds, a headset, or television audio. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Supports the following digital card formats: ● Memory Stick (MS) ● Memory Stick Pro (MSP) ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 19
Description Connects an AC adapter. ● On: The computer is connected to external power. ● Off: The computer is not connected to external power. Supports an optional ExpressCard/34 module. Reads optical discs and, on select models, also writes to optical discs. Blinking: The optical drive is being - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 20
your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support. Contains a Bluetooth device. 12 Chapter 2 External component identification - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 21
specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. This is the number used to locate documents, drivers, and support for the computer. This number describes the duration of the warranty period - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 22
Computer major components Item Description Spare part number (1) 13.3-inch, WXGA BrightView display assembly (includes camera/microphone module, 506155-001 camera/microphone module cable, 2 microphones, and 2 wireless antenna transceivers and cables) (2) Switch cover (includes: power button - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 23
Item Description Spare part number (3) Keyboard For use in Canada 507091-121 For use in the United States 507091-001 For use in the United States (with backlight) 507092-001 Plastics Kit (see Plastics Kit on page 19 for more information) 506953-001 (4a) ExpressCard slot bezel (4b) - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 24
Item Description Spare part number (19) Battery 9-cell, 83-Wh, 2.55-Ah Li-ion 506238-001 6-cell, 55-Wh, 2.55-Ah Li-ion 506237-001 (20) Bluetooth module 398393-002 NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 25
Display assembly components Item Description (1) Display bezel (2) Camera/microphone module (3) Display Hinge Kit (includes left and right display hinges) (4) Display Bracket Kit (5) 13.3-inch, WXGA BrightView display panel Spare part number 506222-001 506930-001 506223-001 506931-001 506156-001 - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 26
Item Description Spare part number (6) Display Cable Kit (includes 3 wireless antenna transceivers and cables and display panel 506226-001 cable) (7) Camera/microphone module cable (included in the Display Cable Kit) 506226-001 (8) Display hinge covers 506224-001 (9) Display enclosure 506225 - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 27
Plastics Kit Item Description Plastics Kit (1) ExpressCard slot bezel (2) Wireless module compartment cover (3) Memory module compartment cover (4) Hard drive cover (includes 1 captive screw, secured by a C-clip) Spare part number 506953-001 Plastics Kit 19 - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 28
Mass storage devices Item Description (1) Hard drive (includes bracket) 500-GB, 5400-rpm 400-GB, 5400-rpm 320-GB, 5400-rpm 250-GB, 5400-rpm 160-GB, 5400-rpm Hard Drive Kit (not illustrated, includes hard drive bracket and screws) (2) Optical drive (includes bezel and bracket) DVD±RW and CD-RW - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 29
Miscellaneous parts Description 65-W PFC HP Smart Adapter Remote control (fits inside ExpressCard slot) Power cord Screw Kit ● Phillips PM2.0×2.0 broadhead screw ● Phillips PM2.0×3.0 screw ● Phillips PM2.0×4.0 screw ● Phillips PM2.0×8.0 captive - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 30
398393-002 459263-001 Bluetooth module (includes double-sided tape) Broadcom 802.11b/g WLAN module 463958-001 465539-002 486835-001 65-W PFC HP Smart Adapter Remote control (fits inside ExpressCard slot) RTC battery 486847-001 487330-001 490371-001 506147-001 Cable Kit Broadcom 4322AGN 802.11a - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 31
Spare part number 506237-001 506238-001 506239-001 506240-001 506241-001 506930-001 506931-001 506932-001 506933-001 506934-001 506935-001 506938-001 506953-001 506955-001 506957-001 506960-001 506961-001 506962-001 507091-001 507091-121 507092-001 507093-001 507094-001 507885-001 507886-001 507887- - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 32
● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep only at the points designated in the maintenance instructions. 24 Chapter 4 Removal and replacement procedures - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 33
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 34
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 35
material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of static - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 36
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 37
Unknown user password If the computer you are servicing has an unknown user password, follow these steps to clear the password. NOTE: These steps also clear CMOS. Before disassembling the computer, follow these steps: 1. - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 38
specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. This is the number used to locate documents, drivers, and support for the computer. This number describes the duration of the warranty period - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 39
Computer feet Description Rubber Foot Kit (includes 4 base enclosure rubber feet) Spare part number 507887-001 The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below. Component replacement procedures 31 - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 40
Battery Description 9-cell, 83-Wh, 2.55-Ah Li-ion 6-cell, 55-Wh, 2.55-Ah Li-ion Spare part number 506236-001 506237-001 Before disassembling the computer, follow these steps 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 41
you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support. 1. Loosen the Phillips PM2.5×6.0 screws (1) that secure the wireless module compartment cover to the computer. 2. Lift the rear - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 42
4. Remove the two Phillips PM2.0×4.0 screws (2) that secure the WLAN module to the computer. 5. Remove the WLAN module (3) by pulling it away from the slot at an angle. NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion into the WLAN module slot. Reverse this procedure - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 43
Optical drive NOTE: The optical drive spare part kit includes an optical drive bezel. Description DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive (tray-load) DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive (slot-load) Spare part number 506234-001 506235-001 Before removing the optical - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 44
Memory module Description 4096-MB (PC2-6400, 800-MHz, DDR2) 2048-MB (PC2-6400, 800-MHz, DDR2) 1024-MB (PC2-6400, 800-MHz, DDR2) Spare part number 506934-001 506933-001 506932-001 Before removing the memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 45
4. Remove the module (2) by pulling it away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a memory module. Component replacement procedures 37 - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 46
Hard drive NOTE: The hard drive spare part kit includes a hard drive bracket. Description 500-GB, 5400-rpm 400-GB, 5400-rpm 320-GB, 5400-rpm 250-GB, 5400-rpm 160-GB, 5400-rpm Hard Drive Kit (includes hard drive bracket and screws) Spare part number 506232-001 512225-001 506231-001 506230-001 506229 - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 47
5. Remove the hard drive (3) from the hard drive bay. Reverse this procedure to reassemble and install the hard drive. Component replacement procedures 39 - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 48
Keyboard and switch cover NOTE: The keyboard and switch cover must be removed simultaneously. Description Keyboard (The United States) Keyboard (Canada) Spare part number 507091-001 507091-121 Description Backlit keyboard (The United States) Switch cover Spare part number 507092-001 506240-001 - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 49
5. Lift the rear edge of the switch cover (1) up slightly and pull back at an angle (2) to access the keyboard. 6. Lift the rear edge of the keyboard (1) and swing it up and forward until it rests upside down on the palm rest (2). Component replacement procedures 41 - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 50
7. Release the zero insertion force (ZIF) connector to which the keyboard cable (1) is attached and disconnect the cable (2) from the system board. 8. Remove the keyboard. 9. Disconnect the power button board cable (1) from the system board. 10. Release the ZIF connector to which the LED board cable - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 51
Display assembly Description 13.3-inch, WXGA BrightView display assembly (includes camera/microphone module, camera/ microphone module cable, 2 microphones, and 3 wireless antenna transceivers and cables) Spare part number 506155-001 Before removing the display assembly, follow these steps: 1. - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 52
the system board. CAUTION: The display assembly will be unsupported when the following screws are removed. To prevent damage to the display assembly, support it before removing the screws. 8. Remove the two Phillips PM2.5×6.0 screws (1) that secure the display assembly to the computer. 9. Remove the - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 53
11. Remove the two Phillips PM2.5×5.0 screws (2) that secure the display bezel to the display assembly. 12. Flex the inside edges of the left and right sides (1) and the top and bottom edges (2) of the display bezel until the bezel disengages from the display enclosure. 13. Remove the display bezel - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 54
15. Disconnect the camera/microphone module cable from the module (2), and remove the camera/ microphone module. The camera/microphone module is available using spare part number 506930-001. 16. If it is necessary to replace the display panel, remove the four Phillips PM2.5×4.0 screws (1) that - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 55
21. Remove the display hinges (2) from the display panel. The display hinges are available using spare part number 506223-001. 22. If it is necessary to replace the wireless antenna transceivers and cables, remove the two Phillips PM2.5×4.0 screws (1) that secure the left transceiver to the display - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 56
25. If it is necessary to replace the camera/microphone module cable (1), remove the cable from the display enclosure (2). NOTE: The camera/microphone module cable is attached to the display enclosure with doublesided tape. Reverse this procedure to reassemble and install the display assembly. 48 - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 57
Top cover Description Spare part number Top cover (includes TouchPad and cable, fingerprint reader board cable, and caps lock LED board 506241-001 and cable) Before removing the top cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 58
6. Release the ZIF connector to which the TouchPad board cable is connected, and disconnect the cable (2) from on the system board. 7. Disconnect the TouchPad on/off button board cable (3) from the system board. 8. Disconnect the fingerprint reader board cable (4) from the system board. 9. Remove - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 59
Fingerprint reader board Description Fingerprint reader board (includes fingerprint reader board cable) Spare part number 506962-001 Before removing the fingerprint reader board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 60
System board NOTE: All system board spare part kits include replacement thermal material. Description System board (includes replacement thermal material and power connector cable) Spare part number 506147-001 Before removing the system board, follow these steps: 1. Shut down the computer. If you - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 61
3. Remove the three Phillips PM2.5×4.0 screws (3) that secure the system board to the base enclosure. 4. Use the optical drive connector (1) to lift the left edge of the system board (2) until it rests at an angle. 5. Remove the system board (3) from the base enclosure by sliding it up and to the - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 62
Speakers Description Speakers Spare part number 506955-001 Before removing the speakers, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 63
Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 468827-001. Description Bluetooth module (includes double-sided tape) Spare part number 398393-002 Before removing the - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 64
3. Remove the Bluetooth module from the base enclosure (3). Reverse this procedure to install the Bluetooth module. 56 Chapter 4 Removal and replacement procedures - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 65
RTC battery NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Description RTC battery (includes double-sided tape) Spare part number 486835-001 Before removing the RTC battery, follow these steps: 1. Shut down the - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 66
Fan/heat sink assembly Description Fan/heat sink assembly (includes replacement thermal material) Spare part number 506960-001 Before removing the fan/heat sink assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 67
4. Remove the fan/heat sink assembly (3). NOTE: The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly (1), (3), and (5); the processer (2); capacitor (6); and the graphics chip (4) each time the heat sink is removed. Thermal pads and thermal paste must be - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 68
Processor NOTE: All processor spare part kits include replacement thermal material. Description AMD Turion Ultra Dual-Core ZM-86 2.40-GHz processor (35W, 2-MB L2 cache) AMD Turion Ultra Dual-Core ZM-84 2.30-GHz processor (35W, 2-MB L2 cache) AMD Turion Ultra Dual-Core ZM-82 2.20-GHz processor (35W, - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 69
2. Lift the processor (2) straight up and remove it. NOTE: When you install the processor, the gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor slot. Reverse this procedure to install the processor. Component replacement procedures 61 - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 70
5 Setup Utility Starting the Setup Utility The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working. NOTE: The fingerprint reader (select models only) cannot be used to access the Setup Utility. The utility - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 71
Your change goes into effect immediately. Navigating and selecting in the Setup Utility Because the Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in a list or - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 72
in this section provide an overview of Setup Utility options. NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your computer. Main menu Select System information To do this ● View and change the system time and date. ● View identification information about - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 73
System Configuration menu Select Language Support Button Sound (select models only) Virtualization Technology Processor C6 State (select models only) LAN Power Saving (select models only) Card Reader/1394 Power Saving (select - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 74
6 Specifications Computer specifications Metric U.S. Dimensions Length 23.00 cm 9.05 in Width Height (front to rear) Weight (with optical drive, hard drive, and battery) Input power 31.20 cm 2.59 to 3.24 cm 1.81 kg 12.28 in 1.02 to 1.28 in 4.00 lbs Operating voltage Operating current - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 75
13.3-inch, WXGA, BrightView display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Metric U.S. 18.0 cm 28.7 cm 33.9 cm Up to 16.8 million 250 - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 76
500,586,425 Disk rotational speed 5400 rpm Operating temperature 5°C to 55°C (41°F to 131°F) NOTE: Certain restrictions and exclusions apply. Consult technical support for details. 3 ms 13 ms 24 ms 312,581,808 *1 GB = 1 billion bytes when referring to hard drive storage capacity. Accessible - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 77
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM Transfer mode Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 78
System DMA specifications Hardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5. - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 79
System interrupt specifications Hardware IRQ System function IRQ0 IRQ1 System timer Standard 101-/102-Key or Microsoft® Natural Keyboard IRQ2 IRQ3 IRQ4 IRQ5* IRQ6 IRQ7* IRQ8 Cascaded Intel 82801DB/DBM USB2 Enhanced Host Controller-24CD COM1 Conexant AC-Link Audio Intel 82801DB/DBM SMBus - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 80
System I/O address specifications I/O address (hex) 000 - 00F 010 - 01F 020 - 021 022 - 024 025 - 03F 02E - 02F 040 - 05F 044 - 05F 060 061 062 - 063 064 065 - 06F 070 - 071 072 - 07F 080 - 08F 090 - 091 092 093 - 09F 0A0 - 0A1 I/O Address (hex) 0A2 - 0BF 0C0 - 0DF 0E0 - 0EF 0F0 - 0F1 0F2 - 0FF 100 - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 81
Unused Secondary diskette drive controller Parallel port (LPT1/default) Unused FM synthesizer-OPL3 Unused VGA Reserved (parallel port/no EPP support) VGA PC Card controller in CPU Unused Internal modem "A" diskette controller Serial port (COM1/default) PCI configuration index register (PCIDIVO - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 82
7 Screw listing This section provides specification and reference information for the screws and screw locks used in the computer. All screws and screw locks listed in this section are available in either the Screw Kit, spare part number 506961-001, or the Display Screw Kit, spare part number 506228 - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 83
Phillips PM2.0×3.0 captive screw Color Silver Quantity 5 Length 3.0 mm Thread 2.0 mm Head diameter 4.5 mm Where used: Four screws that secure the display panel to the display enclosure Where used: One screw that secures the Bluetooth module to the computer Phillips PM2.0×3.0 captive screw 75 - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 84
Phillips PM2.0×4.0 screw Color Silver Quantity 2 Length 4.0 mm Thread 2.0 mm Head diameter 4.5 mm Where used: Two screws that secure the WLAN module to the computer 76 Chapter 7 Screw listing - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 85
Phillips PM2.0×8.0 captive screw Color Black Quantity 3 Length 8.0 mm Thread 2.0 mm Head diameter 5.0 mm Where used: Three captive screws (secured by C-clips) that secure the heat sink retention clip to the heat sink Phillips PM2.0×8.0 captive screw 77 - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 86
Phillips PM2.5×4.0 screw Color Silver Quantity 8 Length 4.0 mm Thread 2.5 mm Head diameter 4.5 mm Where used: Two screws that secure the hard drive to the computer Where used: One screw that secures the power button board to the switch cover 78 Chapter 7 Screw listing - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 87
Where used: Two screws that secure the speakers to the computer Where used: Three screws that secure the system board to the computer Phillips PM2.5×4.0 screw 79 - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 88
Phillips PM2.5×5.0 screw Color Black Quantity 7 Length 5.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: Three screws that secure the switch cover to the computer Where used: Two screws that secure the display bezel to the display 80 Chapter 7 Screw listing - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 89
Where used: Two screws that secure the display hinges to the display Phillips PM2.5×5.0 screw 81 - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 90
Phillips PM2.5×6.0 captive screw Color Black Quantity 5 Length 6.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: (1) Two captive screws (secured by a C-clip) that secure the WLAN compartment cover to the computer (2) Two captive screws (secured by C-clips) that secure the memory module - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 91
Phillips PM2.5×7.0 screw Color Black Quantity 16 Length 7.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: Six screws that secure the switch cover to the computer Where used: Three screws that secure the keyboard to the computer Phillips PM2.5×7.0 screw 83 - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 92
Where used: Two screws that secure the display assembly to the computer Where used: Five screws that secure the top cover to the base enclosure 84 Chapter 7 Screw listing - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 93
system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. maintain a reasonably current backup. Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 94
connect to AC power before you can go to the next step. 3. Click Recovery disc creation, and then click Next. 4. Follow the on-screen instructions. Backing up your information When to back up ● On a regularly scheduled basis NOTE: Set reminders to back up your information periodically. ● Before the - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 95
points, select the disk for which you want to create a restore point. 5. Click Create. The System Protection window opens. 6. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 96
button, and then click Next. The System Restore window opens. 5. Follow the on-screen instructions. Performing a recovery NOTE: You can recover only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create an entire drive backup as soon as you set up your - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 97
3. Click System recovery, and then click Next. 4. Follow the on-screen instructions. Recovering system information 89 - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 98
9 Connector pin assignments Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Audio-out (headphone) Pin 1 2 3 External monitor Signal Audio out, left channel Audio out, right channel Ground 90 Chapter 9 Connector pin assignments - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 99
Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock External monitor 91 - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 100
RJ-11 (modem) Pin 1 2 3 4 5 6 RJ-45 (network) Signal Unused Tip Ring Unused Unused Unused Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused 92 Chapter 9 Connector pin assignments - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 101
Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground Universal Serial Bus 93 - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 102
10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 103
Requirements for specific countries or regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 104
be exercised when removing these components. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that Web site at http://www.eiae.org. This section provides disassembly instructions for the display assembly. The display assembly must be disassembled to - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 105
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 106
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 107
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. Display 99 - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 108
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 109
19. Disconnect the display cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 110
90 microphone 90 modem 92 monitor 90 network 92 RJ-11 92 RJ-45 92 Universal Serial Bus (USB) 93 connector, power 11 connectors service considerations 25 D Diagnostics menu 65 Digital Media Slot, identifying 10 diskette drive, precautions 25 display assembly removal 43 spare part number 14 spare part - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 111
Display Rubber Kit, spare part number 18 Display Screw Kit, spare part number 18 display specifications 67 displaying system information 63 docking support, product description 3 drive light, identifying 9 drives, boot order 65 drives, preventing damage 25 DVD±RW and CD-RW Combo Drive precautions 25 - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 112
State 65 product description audio 2 camera 2 chipset 1 display panel 1 docking support 3 Ethernet 2 external media cards 2 graphics 1 hard drives 1 keyboard 2 power requirements 3 processors 1 product name 1 security 3 serviceability 3 wireless 2 product name 1 R recovering a program or driver - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 113
in the Setup Utility 63 serial number 13, 30 service considerations 24 serviceability, product description 3 Setup Utility 62 slots Digital the Setup Utility 62 static-shielding materials 28 stop button, identifying 6 supported discs 86 switch cover spare part number 14 system board removal 52 spare - HP Pavilion dv3-1100 | HP Pavilion dv3 Entertainment PC - Maintenance and Servic - Page 114
HP Pavilion dv3 Entertainment PC
Maintenance and Service Guide