HP Pavilion dv7-7100 User Guide - Windows 7

HP Pavilion dv7-7100 Manual

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  • HP Pavilion dv7-7100 | User Guide - Windows 7 - Page 1
    User Guide
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    such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: February 2012 Document Part Number: 687278-001 Product notice This guide describes features
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    network ...17 Using the wireless controls 17 Using the wireless button 18 Using HP Connection Manager (select models only 18 Using operating system controls 18 Using a WLAN ...19 Using an Internet service provider 19 Setting up a WLAN 20 Configuring a wireless router 20 Protecting your WLAN
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    Connecting to a WLAN 21 Using Bluetooth wireless devices (select models only 21 Connecting to a local area network (LAN 22 4 Enjoying entertainment features ...23 Using the webcam ...24 Using audio ...24 Connecting speakers ...25 Connecting headphones ...25 Connecting a microphone 25 Using Beats
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    53 Sharing drives on the network 54 8 Maintaining your computer ...55 Improving performance ...55 Handling drives ...55 Replacing a hard drive ...56 Using HP 3D DriveGuard 58 Using Disk Defragmenter 58 Using Disk Cleanup ...58 Adding or replacing memory modules 59 Updating programs and drivers
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    (BIOS) passwords 67 Using the fingerprint reader ...67 Using HP SimplePass ...68 Registering fingerprints 68 Using your registered fingerprint to log software updates ...69 Installing Windows security updates 69 Installing HP and third-party software updates 69 Securing your wireless network
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    78 Recovering using HP Recovery partition (select models only 79 Recovering using the recovery media 79 Changing the computer boot order 80 12 Specifications ...81 Input power ...81 Operating environment ...82 13 Troubleshooting and support ...83 Troubleshooting ...84 Disc drive problems ...84
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    x
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    is a powerful tool designed to enhance your work and entertainment. To get the most out of your computer, read this chapter to learn about best practices after setup, fun things to do with your computer, and where to go to get more HP resources. Best practices To protect your smart investment, after
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    Fun things to do ● You know you can watch a YouTube video on the computer. But did you know that you can also connect your computer to a TV and watch the video on TV? For more information, see Connecting an HDMI TV or monitor on page 27. ● You know you can listen to music on the computer. But did
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    Setup Instructions Help and Support Contents ● Overview of computer setup and features. ● A broad range of how-to information and troubleshooting tips. To access Help and Support, select Start > Help and Support. For more details, go to http://www.hp.com/ support. Safety & Comfort Guide ● Proper
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    hard drive. To find out what software is included on your computer, select Start > All Programs. Front Component Digital Media Slot Description Supports the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital Extended Capacity (SDxC) Memory Card ● Secure Digital High
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    Sleep or Hibernation on page 40. ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information on HP 3D DriveGuard, see Using HP 3D DriveGuard on page 58. Connects an optional USB 3.0 device and provides enhanced USB power
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    Component (8) AC adapter light (9) Power connector (10) Security cable slot Description ● White: The AC adapter is connected and the battery is charged. ● Amber: The AC adapter is connected and the battery is charging. ● Off: The computer is using DC power. Connects an AC adapter. Attaches an
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    Left side Component (1) Vent (2) External monitor port (3) HDMI port (4) RJ-45 (network) jack (5) USB 3.0 ports (2) (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack Description Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to
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    Rear Component Vent Description Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. 8 Chapter 2 Getting to know your computer
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    communicate with wireless local area networks (WLANs). (2) Internal microphones (2) Record sound. (3) HP TrueVision HD Webcam Records video, captures still photographs, allows video conferences and online chat to your country or region. These notices are located in Help and Support. Display 9
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    Top TouchPad Component (1) (2) TouchPad on/off button TouchPad light (3) TouchPad zone (4) Left TouchPad button (5) Right TouchPad button Description Turns the TouchPad on or off. ● On: The TouchPad is off. ● Off: The TouchPad is on. Moves the on-screen pointer and selects or activates
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    Lights Component (1) Power light (2) Mute light (3) Wireless light (4) Caps lock light (5) Fingerprint reader light Description ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display
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    Buttons, speakers, and fingerprint reader Component (1) Power button (2) Speakers (2) (3) Fingerprint reader Description ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the
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    Keys Component (1) esc key (2) fn key (3) Windows logo key (4) b key (5) Action keys (6) Windows applications key Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the esc key
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    Component (7) num lock key (8) Integrated numeric keypad Description Controls the function of the integrated numeric keypad. Press the key to alternate between the standard numeric function of an external keypad (selected at the factory) and the navigational function (indicated by the
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    on and off during routine operation. Hard drive bay, wireless compartment, and The service door provides access to the hard drive bay, memory module compartment wireless compartment and to restore computer functionality, and then contact customer support through Help and Support. Bottom 15
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    information you may need when you troubleshoot system problems or travel internationally with the support. The serial number label is affixed inside the battery bay. ● Microsoft® Certificate of Authenticity-Contains the Windows Product Key. You may need the Product Key to update or troubleshoot
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    wireless technology, see the information and website links provided in Help and Support. Using the wireless controls You can control the wireless devices in your to in this chapter as the wireless button) ● HP Connection Manager software (select models only) ● Operating system controls Connecting to
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    area, at the far right of the taskbar. To open HP Connection Manager, select Start > All Programs > HP Help and Support > HP Connection Manager. For more details about using HP Connection Manager, see the HP Connection Manager software Help. Using operating system controls The Network and
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    a local ISP. The ISP will help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this information and store it in a safe place. Connecting
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    : ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ● A wireless computer (3) NOTE over the network. For more information, see Help and Support. 20 Chapter 3 Connecting to a network
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    up a new connection or network. A list of options is displayed, allowing you to manually search for and connect to a network or to create a new network connection. After link electronic devices such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ●
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    Connecting to a local area network (LAN) Use a LAN connection if you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you want to connect to an existing network at your office. Connecting to a LAN requires an 8-pin, RJ-45 network cable. To connect
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    , projector, TV, and, on select models, high-definition devices. Here are some of the entertainment features on your computer. Multimedia Features Component (1) (2) Internal microphones (2) HP TrueVision HD Webcam Description Record sound. Records video, captures still photographs, allows you to
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    Chat > CyberLink YouCam. For details about using the webcam, select Start > Help and Support. Using audio On your HP computer, you can play music CDs, download and listen to music, stream audio content from audio devices such as speakers or headphones. 24 Chapter 4 Enjoying entertainment features
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    . To connect speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Configuring audio Control Panel Beats Audio Control Panel allows you to view and manually control audio and bass settings. To open Beats Audio Control Panel
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    Start > Control Panel > Hardware and Sound > Sound. Using video Your HP computer is a powerful video device that enables you to watch streaming video the computer, using the correct cable. Check the device manufacturer's instructions if you have questions. Connecting a VGA monitor or projector To
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    HDMI TV or monitor To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions. To connect an HDMI device to your computer, you need an HDMI cable, sold separately. Using video 27
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    the display state changes. Configuring audio settings (with HDMI TV) HDMI is the only video interface that supports high-definition video and audio. After you connect an HDMI TV to the computer, you can then . 3. Click Set Default, and then click OK. 28 Chapter 4 Enjoying entertainment features
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    your TV by using an optional wireless TV adapter (purchased separately). For details about using the wireless adapter, see the manufacturer's instructions. To open Intel Wireless Display, select Start > All Programs > Intel WiDi. To enable Intel Wireless Display, select Start > All Programs > Intel
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    5 Using the keyboard and pointing devices Your computer allows easy on-screen navigation. In addition to the keyboard, a TouchPad allows you to perform on-screen functions. Your computer may also have an integrated numeric keypad. Select models also have special action keys or hot key functions to
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    and System Diagnostics on page 71 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom of the screen. To to your computer. Help and Support also provides automated troubleshooting tools and access to customer support. f2 Decreases the screen brightness
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    Icon Key Description f5 Turns the radiance backlight keyboard feature off or on. NOTE: To conserve battery power, turn off this feature. f6 Plays the previous track of an audio CD or the previous section of a DVD or a BD. f7 Begins, pauses, or resumes playback of an audio CD, a DVD, or a BD
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    Using the keypad Using the integrated numeric keypad The computer includes an integrated numeric keypad, and it also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad. Component num lock key Integrated numeric keypad Description Controls
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    Using the TouchPad Component (1) TouchPad light (2) TouchPad on/off button (3) TouchPad zone (4) Left TouchPad button (5) Right TouchPad button Description ● On: The TouchPad is off. ● Off: The TouchPad is on. Turns the TouchPad on or off. Moves the on-screen pointer and selects or
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    Navigating To move the on-screen pointer, slide one finger across the TouchPad in the direction you want the pointer to go. Selecting Use the left and right TouchPad buttons as you would use the corresponding buttons on an external mouse. Using the TouchPad 35
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    on the desktop. To use TouchPad gestures, place two fingers on the TouchPad at the same time. NOTE: TouchPad gestures are not supported in all programs. To view the demonstration of a gesture: 1. Select Start > Control Panel > Hardware and Sound > Synaptics TouchPad. 2. Click a gesture to activate
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    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right motion. NOTE: Scrolling speed is controlled by finger speed. Pinching/Zooming Pinching
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    Rotating Rotating allows you to rotate items such as photos. To rotate, anchor your left forefinger in the TouchPad zone. Move the right forefinger around the anchored finger in a sweeping motion, moving from 12 o'clock to 3 o'clock. To reverse the rotation, move your right forefinger from 3 o'clock
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    power and an AC power source is not available to charge the battery, it is important to monitor and conserve the battery charge. Your computer supports power plans to manage how your computer uses and conserves power so that you can balance computer performance with power conservation. 39
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    select Hibernation. Rapid Start Technology can be disabled in Setup Utility (BIOS). If Rapid Start Technology is disabled, Hibernation options can be manually selected. When Sleep is initiated, the screen clears, and your work is saved to memory, allowing you to resume your work faster than when
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    to create a user account password or change your current user account password, click Create or change your user account password, and then follow the onscreen instructions. 5. Click Save changes. Using Sleep or Hibernation 41
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    Using the power meter The power meter allows you to quickly access power settings and view the remaining battery charge. ● To display the percentage of remaining battery charge and the current power plan, move the pointer over the Power Meter icon, at the far right of the taskbar. ● To access Power
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    . ● High Performance. Favors performance, but may use more energy. You can also create your own power plan and customize it to suit your needs. Use HP Power Manager (select models only) or Windows Control Panel to select a power plan or to create your own plan. To start
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    provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a battery that is the sole power Help and Support provides the following tools and information about the battery: ● Battery Check tool in Help and Support to test
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    short external contacts; do not dispose of in fire or water. See the Regulatory, Safety and Environmental Notices for proper battery disposal. To access this guide, select Start > Help and Support > User Guides. Running on battery power 45
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    battery Battery Check in Help and Support notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition. If the battery is possibly covered by an HP warranty, instructions include a warranty ID. A message refers
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    in a stationary position and adjusts performance and fan settings to keep the surface temperature of your computer at the optimum level of comfort. When HP CoolSense is off, the position of the computer is not detected and the performance and fan options remain at the factory setting. As a result
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    Shutting down the computer CAUTION: Unsaved information is lost when the computer shuts down. The Shut down command closes all open programs, including the operating system, and then turns off the display and computer. Shut down the computer under any of the following conditions: ● When you need to
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    network on page 17. NOTE: For more information about required software and drivers, or to learn which computer port to use, see the manufacturer's instructions. Using a USB device Most computers have more than one USB port, because this versatile interface allows you to connect to numerous kinds of
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    the device. 2. Click the remove hardware icon in the notification area, at the far right of the taskbar, and then follow the on-screen instructions. 3. Remove the device. Connecting a powered USB device CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be sure
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    with the digital card. 2. Click the remove hardware icon in the notification area, at the far right of the taskbar. Then follow the on-screen instructions. 3. Press in on the card (1), and then remove it from the slot (2). NOTE: If the card is not ejected, pull the card out of the
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    dry, lint-free, soft cloth. Your computer may include an optical drive that supports one or more of the following disc technologies: ● CD-A compact disc stores external display requires an HDMI digital connection. The computer can support up to 1080p resolution on an external display, which requires
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    such a BD movie release is inserted in the drive. Follow the on-screen instructions to install the update. ● If lines appear on the display when viewing a BD, they may be caused by interference from the wireless network. To resolve
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    you remove it. 3. Close the disc tray and place the disc in a protective case. If the disc tray does not open normally, see Disc drive problems on page 84. Sharing drives on the network You can access software and data and install applications by sharing drives connected to another computer in
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    and Disk Cleanup and by replacing a hard drive or adding memory. It also provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for travelling with your computer. Improving performance Everyone wants a fast computer and by performing regular
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    hard drive cable for one hard drive will be longer than the cable for the other hard drive. 1. Slide the battery release latch (1) until the service door is released, slide the door out of the slot (2), and then lift up and remove the door (3). 2. Disconnect the hard drive cable (1) from the
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    4. Slide the hard drive tab (3) to the left, and then lift the hard drive out of the hard drive bay. NOTE: After removing the hard drive from the computer, you must remove the hard drive bracket to access the hard drive itself. 5. Remove the 2 screws (1) from the hard drive bracket. 6. Remove the
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    may take more than an hour to complete. HP recommends defragmenting your hard drive at least once a a monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: 1. Defragmenter. 3. Follow the on-screen instructions. For additional information, access the
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    have in your computer. The computer has two memory module slots. The memory module slots are located on the bottom of the computer under the service door. The memory capacity of the computer can be upgraded by adding a memory module or replacing the existing memory module in one of the memory
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    b. Grasp the edge of the memory module (2), and then gently pull the module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. To protect a memory module after removal, place it
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    9. Replace the service door. 10. Replace the battery. 11. Turn the computer right-side up, and then reconnect external power and external devices. 12. Turn on the computer. Improving performance 61
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    . Without the latest driver, you would not be getting the most out of your equipment. Go to http://www.hp.com/support to download the latest versions of HP programs and drivers. In addition, register to receive automatic update notifications when they become available. 62 Chapter 8 Maintaining your
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    Cleaning your computer Cleaning your computer and external devices helps keep them in good working condition. If you don't clean your computer, dust and dirt particles can build up. CAUTION: Avoid using the following cleaning products to clean your computer: Strong solvents, such as alcohol, acetone
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    Traveling with or shipping your computer If you have to travel with or ship your computer, here are some tips to keep in mind to keep your equipment safe. ● Prepare the computer for traveling or shipping: ◦ Back up your information to an external drive. ◦ Remove all discs and all external media
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    of security software applications that are organized by task. Instead of searching for each application through the Start menu and Control Panel, HP Security Assistant allows you to access the applications for the following security tasks: ● Setting up Internet and antivirus security. ● Backing up
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    . Additional passwords can be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled on your computer. You numbers. ● Before you send your computer for service, back up your files, delete confidential files, , select Start > Help and Support. Setting Windows passwords Password User
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    arrow keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using the and password on the computer and then register one or more fingerprints using HP SimplePass software. For the location of the fingerprint reader on your computer,
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    that require a logon. ● Set up a single sign-on service that allows you to use a registered fingerprint to create credentials HP SimplePass software Help. Registering fingerprints To register one or more fingerprints with HP SimplePass: 1. Select Start > All Programs > Security and Protection > HP
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    software updates HP, Microsoft Windows, and third-party software installed on your computer should be regularly updated to correct security problems and computer. To download the latest versions, go to http://www.hp.com/support. At this location, you can also register to receive automatic update
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    after you purchased your computer, regularly update the software. Software companies provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless network When you set up your wireless network, always enable security
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    of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To
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    Sleep or Hibernation. Do not insert, remove, connect, or disconnect any device, cable, or cord. 1. Select Start > Help and Support > Maintain. 2. Follow the on-screen instructions to identify your computer and access the BIOS update you want to download. 3. At the download area, follow these steps
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    screen, press esc. When the Startup Menu is displayed, press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostics test while it is running, press esc. Using System Diagnostics 73
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    these recovery tools carefully, and keep them in a safe place. ● HP Recovery Manager examines the computer and determines the required storage capacity for the discs, or you can obtain recovery discs for your computer from the HP website. If you use an external optical drive, it must be connected
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    Creation. 3. Follow the on-screen instructions to continue. To recover, see Recovering the original system using HP Recovery Manager on page 78. . For more information about using shadow copies to restore, see Help and Support. Creating a system restore point 1. Select Start > Control Panel > System
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    Backing up system and personal information Your computer stores information that is important to you, such as files, emails, and photos, and you will want to keep that information even if you download a virus or the system stops working properly. How completely you are able to recover your files
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    > System and Security > Backup and Restore. 2. Follow the on-screen instructions to schedule and create a backup. NOTE: Windows includes the User Account Control running utilities, or changing Windows settings. See Help and Support for more information. To restore, see Restoring specific files using
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    software fixes the problems. If uninstalling does not fix the problems, you can Click System Restore, and follow the on-screen instructions. Restoring specific files If files are accidentally deleted from Support for more information. Recovering the original system using HP Recovery Manager HP
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    . 2. Click System Recovery in the HP Recovery Manager window. 3. Follow the on-screen instructions. Recovering using the recovery media 1. restart the computer. NOTE: If the computer does not automatically restart in HP Recovery Manager, change the computer boot order. See Changing the computer boot
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    Changing the computer boot order To change the boot order for recovery discs: 1. Restart the computer. 2. Press esc while the computer is restarting, and then press f9 for boot options. 3. Select Internal CD/DVD ROM Drive from the boot options window. To change the boot order for a recovery flash
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    be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform. Input
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    Operating environment Factor Temperature Operating Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating Metric 5°C to 35°C -20°C to 85°C 5% to 95% 5% to 95% -15 m to 3,048 m -15 m to 15,240 m U.S. 41°F to 95°F -4°F to 185°F
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    13 Troubleshooting and support ● Troubleshooting ● Contacting customer support 83
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    disc tray and place the disc in a protective case. Wireless connection problems Some possible causes for wireless connection problems include the following: ● Wireless device is not turned on. ● Wireless computer by purchasing a wireless networking device. 84 Chapter 13 Troubleshooting and support
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    installed. For more information about troubleshooting WLANs, see the website links provided in Help and Support. Cannot connect to a preferred far right of the taskbar, right-click the icon, and then click Troubleshoot problems. Windows resets your network device and attempts to reconnect to one of
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    identify your computer to the network. ● For a network connected to your personal wireless router, review the router user guide for instructions on setting up the same codes on both the router and the WLAN device. ● For from the router for 10 to 15 seconds. 86 Chapter 13 Troubleshooting and support
  • HP Pavilion dv7-7100 | User Guide - Windows 7 - Page 97
    these steps: 1. Open your Internet browser and go to http://www.hp.com/support. 2. Select your country or region. 3. Click the option for instructions. NOTE: If the WLAN device you are using was purchased separately, consult the manufacturer's website for the latest software. Audio problems
  • HP Pavilion dv7-7100 | User Guide - Windows 7 - Page 98
    expansion device. ● Connect an optional power adapter purchased as an accessory from HP. Resolving a low battery level when no power source is available ● Initiate . Contact customer support for information about obtaining a replacement AC power adapter. 88 Chapter 13 Troubleshooting and support
  • HP Pavilion dv7-7100 | User Guide - Windows 7 - Page 99
    .html. Here you can: ● Chat online with an HP technician. NOTE: When technical support chat is not available in a particular language, it is available in English. ● Email HP Customer Support. ● Find HP Customer Support worldwide telephone numbers. ● Locate an HP service center. Contacting customer
  • HP Pavilion dv7-7100 | User Guide - Windows 7 - Page 100
    drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, unplug it after being properly grounded and before removing with component removal or installation, contact customer support. 90 Chapter 14 Electrostatic Discharge
  • HP Pavilion dv7-7100 | User Guide - Windows 7 - Page 101
    Index A AC adapter 6 action keys decrease screen brightness 31 Help and Support 31 identifying 13 increase screen brightness 31 next track or section 32 play 38 fn key, identifying 13, 32 Fun things to do 2 H hard drive HP 3D DriveGuard 58 hard drive bay, identifying 15 hard drive light 5 Index 91
  • HP Pavilion dv7-7100 | User Guide - Windows 7 - Page 102
    using 32 HP 3D DriveGuard 58 HP and third-party software updates, installing 69 HP Connection Manager software 18 HP Recovery Manager Bluetooth 16 Microsoft Certificate of Authenticity 16 regulatory 16 serial number 16 service 16 wireless certification 16 WLAN 16 latch, battery release 15 lights AC
  • HP Pavilion dv7-7100 | User Guide - Windows 7 - Page 103
    16 serial number, computer 16 service labels locating 16 setting password Troubleshooting and support 83 troubleshooting; AC adapter 88 troubleshooting; audio functions 87 troubleshooting; disc drive 84 troubleshooting; low battery level 88 troubleshooting; power management 87 troubleshooting
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User Guide