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Using HP ProtectSmart Hard Drive Protection

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5 Using HP ProtectSmart Hard Drive Protection HP ProtectSmart Hard Drive Protection protects the hard drive by parking the drive and halting I/O requests under either of the following conditions: ● You drop the computer. ● You move the computer with the display closed while the computer is running on battery power. A short time after the end of one of these events, HP ProtectSmart Hard Drive Protection returns the hard drive to normal operation. NOTE: Because solid-state drives (SSD) lack moving parts, HP ProtectSmart Hard Drive Protection is unnecessary. Hard drives in the primary hard drive bay or in the secondary hard drive bay are protected by HP ProtectSmart Hard Drive Protection. Hard drives installed in optional docking devices or connected to USB ports are not protected by HP ProtectSmart Hard Drive Protection. For more information, refer to the HP ProtectSmart Hard Drive Protection software Help. 15

Section	Page
Identifying installed drives	5
Handling drives	6
Using an optical drive	7
Identifying the installed optical drive	7
Using optical discs (CDs, DVDs, and BDs)	8
Selecting the right disc (CDs, DVDs, and BDs)	9
CD-R discs	9
CD-RW discs	9
DVD±R discs	9
DVD±RW discs	9
LightScribe DVD+R discs	9
Blu-ray Disc (BD)	10
Playing a CD, DVD, or BD	11
Configuring AutoPlay	12
Changing DVD region settings	13
Observing the copyright warning	14
Copying a CD, DVD, or BD	15
Creating (burning) a CD, DVD, or BD	16
Removing an optical disc (CD, DVD, or BD)	17
Improving hard drive performance	18
Using Disk Defragmenter	18
Using Disk Cleanup	18
Using HP ProtectSmart Hard Drive Protection	19
Identifying HP ProtectSmart Hard Drive Protection status	20
Managing power with a parked hard drive	21
Using HP ProtectSmart Hard Drive Protection software	22
Replacing the hard drive	23
Troubleshooting	27
The optical disc tray does not open for removal of a CD, DVD, or BD	27
The computer does not detect the CD, DVD, or BD drive	28
A CD, DVD, or BD does not play	29
A CD, DVD, or BD does not play automatically	30
The process of burning a disc does not begin, or it stops before completion	30
A DVD or BD playing in Windows Media Player produces no sound or display	30
A device driver must be reinstalled	31
Obtaining Microsoft device drivers	31
Obtaining HP device drivers	31

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Using HP ProtectSmart Hard Drive

Protection

HP ProtectSmart Hard Drive Protection protects the hard drive by parking the drive and halting I/O

requests under either of the following conditions:

●

You drop the computer.

●

You move the computer with the display closed while the computer is running on battery power.

A short time after the end of one of these events, HP ProtectSmart Hard Drive Protection returns the

hard drive to normal operation.

NOTE:

Because solid-state drives (SSD) lack moving parts, HP ProtectSmart Hard Drive Protection

is unnecessary.

Hard drives in the primary hard drive bay or in the secondary hard drive bay are protected by HP

ProtectSmart Hard Drive Protection. Hard drives installed in optional docking devices or connected to

USB ports are not protected by HP ProtectSmart Hard Drive Protection.

For more information, refer to the HP ProtectSmart Hard Drive Protection software Help.