HP Pavilion g6-1000 HP Pavilion G6 Notebook PC - Maintenance and Service Guide
HP Pavilion g6-1000 Manual
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- HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 1
HP Pavilion G6 Notebook PC Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 3
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 4
iv Safety warning notice - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 5
Mass storage devices ...26 Miscellaneous parts ...27 Sequential part number listing ...29 4 Removal and replacement procedures ...36 Preliminary replacement requirements 36 Tools required ...36 Service considerations ...36 Plastic parts ...36 Cables and connectors 37 Drive handling 37 Grounding - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 6
39 Workstation guidelines 39 Equipment guidelines 40 Component replacement procedures 41 Serial number ...41 Computer feet ...42 Battery ...43 Service access cover ...44 Hard drive ...45 Optical drive ...47 WLAN module ...49 Memory module ...51 Keyboard ...52 Top cover ...55 Power button board - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 7
date and time 96 8 Power cord set requirements ...97 Requirements for all countries or regions 97 Requirements for specific countries or regions 98 9 Recycling ...99 Battery ...99 Display ...99 Index ...105 vii - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 8
viii - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 9
Intel® 2nd Generation Intel® Previous Generation Discrete UMA Discrete UMA HP Pavilion G6 Notebook PC √ √ √ √ Intel® Core™ i7-2620M processor √ √ (2.7 GHz, SC turbo up to 3.40 GHz, 4 MB L3), Dual 35 W Intel Core i5-2540M processor (2.6 √ √ GHz, SC turbo up to 3.3 GHz, 3 MB L3 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 10
with 512 √ √ √ MB of dedicated video memory (64Mx16 DDR3, 900 MHz×4 PCs) ATI Radeon HD 6470M with 1 GB of √ √ √ dedicated video memory (128Mx16 DDR3, 900 MHz×4 PCs) ATI Mobility Radeon™ HD 4250 Graphics √ √ √ Support for HD-DVD playback with √ √ √ √ HD decoder and DX11 and HDMI - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 11
hard drives: ● 750 GB, 5400 rpm √ √ ● 640 GB, 5400 rpm √ √ ● 500 GB, 7200 rpm √ √ ● 500 GB, 5400 rpm √ √ ● 320 GB, 5400 rpm √ √ Supports the following 7 mm, 6.3-cm (2.5 in) SATA hard drives: ● 320 GB, 7200 rpm √ √ ● 250 GB, 7200 rpm √ √ ● 250 GB, 5400 rpm Optical drives 12 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 12
frames √ √ per second), fixed angle, with activity light and single digital microphone High-definition audio supports: √ √ Microsoft® premium requirements with HP Altec Lansing speakers SRS Premium Sound technology Integrated 10/100 network interface √ √ card (NIC) Integrated wireless - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 13
-size keyboard √ √ √ √ pointing devices TouchPad with 2 buttons (multitouch √ √ √ √ gestures, 2-finger scrolling, pinch zoom, and taps enabled as default) Power 6-cell, 2.22 Ah, 47 Wh battery requirements √ √ √ √ 6-cell, 2.55 Ah, 55 Wh battery √ √ √ √ Batteries support fast - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 14
Category Description Battery (system) Hard drive Memory module Optical drive WLAN cards Intel® 2nd Generation Discrete UMA √ √ √ √ √ √ √ √ √ √ Intel® Previous Generation Discrete UMA √ √ √ √ √ √ √ √ √ √ AMD Discrete AMD UMA 6 Chapter 1 Product - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 15
turn the TouchPad on and off. Functions like the left button on an external mouse Moves the pointer and selects or activates items on the screen Functions like the right button on an external mouse Top 7 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 16
Lights Component (1) TouchPad light (2) Caps lock light (3) Power light (4) Wireless light Description ● Off: The TouchPad is on. ● Amber: The TouchPad is off. ● White: Caps lock is on. ● Off: Caps lock is off. ● On: The computer is on. ● Blinking: The computer is in Sleep mode. ● Off: The - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 17
to turn off the computer. To learn more about your power settings, select Start > Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide. Top 9 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 18
Keys Component (1) esc key (2) fn key (3) Windows logo key (4) Windows applications key (5) Action keys Description Displays system information when pressed in combination with the fn key Displays system information when pressed in combination with the esc key Displays the Windows Start - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 19
Front Component Speakers (2) Description Produce sound Front 11 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 20
being accessed. Connects an optional USB device ● Blinking white: The battery is low. ● Solid white: The computer is connected to external power. ● Amber : The computer is charging the battery. ● Off: The computer is not connected to external power. Connects - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 21
Left side Component (1) External monitor port (2) Vents (2) (3) RJ-45 (network) jack (4) HDMI port (5) USB ports (2) (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack Description Connects an external VGA monitor or projector Enable airflow to cool internal components NOTE: - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 22
Component (8) Digital Media Slot (9) Hard drive light (10) Power light Description Supports the following optional digital card formats: ● MultiMedia Card (MMC) ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Secure Digital Extended Capacity ( - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 23
, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support. Display 15 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 24
Bottom Component (1) (2) Battery bay Vents (5) (3) Battery release latch (4) Service cover Description Holds the battery Enable airflow to cool internal components NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 25
serial number and model number located in the battery bay of the computer. Component (1) Product name service technician to determine what components and parts are needed. The duration of the warranty period for the computer. An alphanumeric identifier used to locate documents, drivers, and support - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 26
Computer major components 18 Chapter 3 Illustrated parts catalog - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 27
Blue computer models ● For use in Pearl Pink computer models ● For use in Sweet Purple computer models ● For use in Butter Gold computer models Keyboard (includes keyboard cable): ● For use in the United States, Black ● For use in French Canada, Black ● For use in the United Kingdom, Black ● For use - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 28
in Pearl Pink computer models Power connector (includes cable) USB board (includes cable) Power button board (includes cable) System board (includes replacement thermal material): ● For use in Intel HM55 UMA computer models 20 Chapter 3 Illustrated parts catalog Spare part number 645893-121 645893 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 29
in AMD discrete, 6470M 1G computer models Processor (includes replacement thermal material) Spare part number 639522-001 636371-001 636372 ● Intel Core i3 2310M (2.1 GHz, 3 MB L3) Dual 35 W 638037-001 ● Intel Core i5-480M processor (2.66 GHz, SC turbo up to 2.93 GHz, 3 MB L3), Dual 35 W 634693 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 30
GHz, 512 KB L2, 1066 MHz, 3.2 GT/s) - SC 25 W Heat sink assembly (includes replacement thermal material): Spare part number 636634-001 616333-001 ● For use in AMD UMA computer models Speaker assembly (includes cable) 641396-001 RTC battery (includes mounting adhesive) 637193-001 Drive activity - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 31
5400 rpm ● 500 GB, 7200 rpm ● 320 GB, 5400 rpm Supports the following 7.0 mm, 6.35 cm (2.5 in) SATA hard drives: with LightScribe DVD±R/RW SuperMulti Double-Layer Drive Battery ● 6-cell Li-lon, 2.20 Ah , includes rubber feet) Plastics Kit (includes service access cover) Spare part number 621559-001 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 32
Display assembly components Item (1) (2) (3) (4) (5) (6) (7) (8) Description Display bezel Webcam module 39.6-cm (15.6-in) high-definition, BrightView LED display panel Display bracket (with hinges) Display hinge covers Display cable (included in the Display Cable Kit) Wireless antenna (includes - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 33
Item Description ● For use in Charcoal Grey computer models ● For use in Pewter computer models ● For use in Pacific Blue computer models ● For use in Pearl Pink computer models ● For use in Sweet Purple computer models ● For use in Butter Gold computer models Spare part number 641288-001 641290- - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 34
the following 9.5 mm, 6.3 cm (2.5 in) SATA hard drives: ● 750 GB, 5400 rpm ● 640 GB, 5400 rpm ● 500 GB, 7200 rpm ● 320 GB, 5400 rpm Supports the following 7 mm, 6.3 cm (2.5 in) SATA hard drives: ● 320 GB, 7200 rpm ● 250 GB, 7200 rpm Hard Drive Hardware Kit (not illustrated, includes bracket and - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 35
Miscellaneous parts Description AC adapters ● 65-W AC adapter ● 90-W AC adapter ● 65-W AC adapter (EM) ● 90-W AC adapter (EM) Power cord, AC, 3 wire, black, 1.83-m ● For use in North America ● For use in Australia ● For use in Europe ● For use in the United Kingdom and Singapore ● For use in Italy ● - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 36
Description TouchPad LED board Screw kit ● Phillips 2.5x3.0 screw ● Phillips 2.5x5 nylon screw ● Phillips 3.0x2.0 screw ● Phillips 2.5x6.5 screw ● Phillips 2.5x10.3 screw ● Phillips 4.0×2.5 screw Spare part number 647622-001 637194-001 28 Chapter 3 Illustrated parts catalog - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 37
, Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, the U.S. Virgin Islands, the United States, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe Battery, 6-cell, 2.20 Ah, 47 Wh Sequential part number listing 29 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 38
634688-001 634689-001 634691-001 634692-001 634693-001 635494-001 Description Battery, 6-cell, 2.55 Ah, 55 Wh Broadcom 4313GN 802.11b/g/n 1x1 Dual 25W Intel Core™ i3-390M processor (2.66 GHz, 3 MB L3), Dual 35 W Intel Core™ i5-480M processor (2.66 GHz, SC turbo up to 2.93 GHz, 3 MB L3), Dual 35 W - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 39
Intel HM65 discrete, 512 M, computer models System board (includes replacement thermal material) for use in Intel HM65 discrete, 1 GB, computer models Keyboard, black (includes keyboard cable) for use in the United States, Black Keyboard, black (includes keyboard cable) for use in the United Kingdom - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 40
-001 Description Keyboard, black (includes keyboard cable) for use in the Netherlands Keyboard, black (includes keyboard cable) for replacement thermal material) for use in Intel discrete HM55 computer models Display bracket (with hinges) Plastics Kit (includes service access cover) RTC battery - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 41
-001 641299-001 641396-001 644351-001 644685-001 Description 1 GB PC3 10600 1333 MHz shared [AMD ONLY??] Display hinges System board (includes replacement thermal material) for use in Intel HM65 UMA computer models Top cover (includes TouchPad board) for use in Ocean Drive computer models Drive - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 42
computer models System board (includes replacement thermal material) for use in AMD E350 UMA computer models Keyboard for use in the United States, Pink Keyboard for use in the United Kingdom, Pink Keyboard for use in Germany, Pink Keyboard for use in France, Pink Keyboard for use in Italy, Pink - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 43
-001 650198-001 650199-001 Description Keyboard for use in Switzerland, Pink Keyboard for use in the Netherlands, Pink Keyboard for use in Greece, Pink TouchPad LED board 39.6-cm (15.6-in) high-definition, BrightView LED display panel System board (includes replacement thermal material) for use in - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 44
are needed to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations Before disassembly or assembly procedures, review and adhere to all service considerations. NOTE: As you remove each subassembly - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 45
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily. Drive handling CAUTION: Drives are fragile - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 46
V 4,000 V 14,500 V 5,000 V 26,500 V 20,000 V 21,000 V 11,000 V 55% 7,500 V 3,000 V 400 V 400 V 2,000 V 3,500 V 7,000 V 5,000 V 38 Chapter 4 Removal and replacement procedures - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 47
grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact signals before inserting or removing connectors or test equipment. Preliminary replacement requirements 39 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 48
resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or Voltage protection level 1,500 V 7,500 V 5,000 V 40 Chapter 4 Removal and replacement procedures - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 49
, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Serial number The serial number label, located in the battery bay of the computer, provides important information that you may need when contacting technical support - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 50
Computer feet Description Rubber Feet Kit Spare part number 639455-001 The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below. 42 Chapter 4 Removal and replacement procedures - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 51
the battery (2) upward and lift it out of the computer (3). To insert the battery, insert the rear edge of the battery into the battery bay and pivot the front edge downward until the battery is seated. The battery release latch automatically locks the battery into place. Component replacement - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 52
cover Description Plastics Kit (contains only the service access cover) Spare part number 637192-001 Before removing the service access cover, remove the battery (see Battery on page 43) 1. Position the computer upside down, with the front toward you. 2. Loosen the two Phillips 4.0×2.0 captive - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 53
bracket screws, are also available in the Hard Drive Hardware Kit. Description Supports the following 9.50 mm, 6.35 cm (2.50 in) SATA hard remove the following components: 1. Battery (see Battery on page 43) 2. Service access cover (see Service access cover on page 44) replacement procedures 45 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 54
2. Disconnect the hard drive adapter (1). Then remove the hard drive bumpers (2), and the Mylar cover (3). Reverse this procedure to install the hard drive. 46 Chapter 4 Removal and replacement procedures - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 55
(see Battery on page 43) 2. Service access cover (see Service access cover on page 44) Remove the optical drive: 1. Remove the Phillips 3.0×2.5 screw (1) that secures the optical drive to the computer. 2. Insert a thin tool, such as a screw driver (2), into the release access slot next to the - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 56
6. Remove the optical drive bracket (2). 7. To replace the optical drive bezel, disconnect it from the optical drive. Reverse this procedure to reassemble and install the optical drive. 48 Chapter 4 Removal and replacement procedures - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 57
Before removing the WLAN module, remove the following components: 1. Battery (see Battery on page 43) 2. Service access cover (see Service access cover on page 44) Remove the WLAN module: 1. Disconnect the module opposite the slot rises away from the computer.) Component replacement procedures 49 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 58
regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support. NOTE: WLAN modules are designed with a notch (5) to prevent incorrect - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 59
Before removing the memory module, remove the following components: 1. Battery (see Battery on page 43) 2. Service access cover (see Service access cover on page 44) Remove the memory module: 1. Spread slot. Reverse this procedure to install a memory module. Component replacement procedures 51 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 60
the keyboard, remove the following components: 1. Battery (see Battery on page 43) 2. Service access cover (see Service access cover on page 44) Remove the keyboard: 1. Remove the Phillips 5.0×2.5 screw that secures the keyboard to the computer. 52 Chapter 4 Removal and replacement procedures - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 61
assembly may come out of its bay still cabled to the computer. After disengaging the keyboard, reseat the hard drive assembly as necessary prior to the next step. 3. Position the Lift the rear edge of the keyboard and tilt the keyboard forward onto the palm rest. Component replacement procedures 53 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 62
4. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and then disconnect the keyboard cable (2). Remove the keyboard (3). Reverse this procedure to install the keyboard. 54 Chapter 4 Removal and replacement procedures - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 63
see Battery on page 43) 2. Service access cover (see Service access cover on page 44) 3. Hard drive (See Hard drive on page 45). 4. Optical drive (see Optical drive on page 47). 5. WLAN module (see WLAN module on page 49). 6. Memory module (see Memory module on page 51). 7. Keyboard (see Keyboard on - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 64
two Phillips 5.0×2.5 screws that secure the top cover to the computer. 4. Turn the computer upside down, with the front toward you. 56 Chapter 4 Removal and replacement procedures - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 65
5. Remove the three Phillips 5.0×2.5 screws in the battery bay, the two Phillips 5.0×2.5 screws near the hard drive connector, and the nine Phillips 6.0×2.5 screws along the included with the top cover spare part. Reverse this procedure to install the top cover. Component replacement procedures 57 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 66
(see Battery on page 43) 2. Service access cover (see Service access cover on page 44) 3. Hard drive (See Hard drive on page 45) 4. Optical drive (see Optical drive on page 47) 5. WLAN module (see WLAN module on page 49). 6. Memory module (see Memory module on page 51) 7. Keyboard (see Keyboard on - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 67
Battery (see Battery on page 43) 2. Service access cover (see Service access cover on page 44) 3. Hard drive (see Hard drive on page 45) 4. Optical drive (see Optical drive on page 47) 5. Keyboard (see Keyboard to reassemble and install the TouchPad button board. Component replacement procedures 59 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 68
Battery (see Battery on page 43) 2. Service access cover (see Service access cover on page 44) 3. Hard drive (see Hard drive on page 45) 4. Optical drive (see Optical drive on page 47) 5. Keyboard (see Keyboard to install the TouchPad LED board. 60 Chapter 4 Removal and replacement procedures - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 69
Battery (see Battery on page 43) 2. Service access cover (see Service access cover on page 44) 3. Hard drive (see Hard drive on page 45) 4. Optical drive (see Optical drive on page 47) 5. Keyboard (see Keyboard this procedure to install the speaker assembly. Component replacement procedures 61 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 70
Battery (see Battery on page 43) 2. Service access cover (see Service access cover on page 44) 3. Hard drive (see Hard drive on page 45) 4. Optical drive (see Optical drive on page 47) 5. Keyboard (see Keyboard this procedure to install the USB board. 62 Chapter 4 Removal and replacement procedures - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 71
Battery (see Battery on page 43) 2. Service access cover (see Service access cover on page 44) 3. Hard drive (see Hard drive on page 45) 4. Optical drive (see Optical drive on page 47) 5. Keyboard (see Keyboard Reverse this procedure to install the power connector. Component replacement procedures 63 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 72
the display assembly, remove the following components: 1. Battery (see Battery on page 43) 2. Service access cover (see Service access cover on page 44) 3. Optical drive (see Optical drive on page 47) 4. WLAN module (see WLAN module on page 49) 5. Keyboard (see Keyboard on page 52) 6. Top cover (see - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 73
6. Lift the display panel (4) straight up to remove it. NOTE: The security bracket is part of the right hinge. Reverse this procedure to install the display assembly. Component replacement procedures 65 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 74
7. To replace any of the display assembly internal components, remove the following screw covers and screws: (1) Two Mylar screw covers on the the display back cover. 9. Remove the display bezel (4). Reverse this procedure to install the display bezel. 66 Chapter 4 Removal and replacement procedures - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 75
10. To replace the webcam module, lift the webcam module as far from the display enclosure as spare part number 637197-001. Reverse this procedure to install the webcam module. 12. To replace the display hinge covers, remove the two Phillips 3.0×2.5 screws (1) that secure the covers to the display - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 76
The display hinge covers are available using spare part number 641142-001. Reverse this procedure to install the display hinge covers. 14. To replace the display panel, remove four Phillips 4.0×2.5 screws that secure the display panel to the display enclosure. 15. Tilt the display (1) up, release - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 77
display enclosure. The display panel is available using spare part number 647623-001 . Reverse this procedure to install the display panel. 17. To replace the display panel brackets, remove the two Phillips PM 3.0×2.0 screws (1) that secure each bracket to the display panel. 18. Remove the display - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 78
cable (2) away from the adhesive that holds the cable to the display panel. Reverse this procedure to install the display panel. 70 Chapter 4 Removal and replacement procedures - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 79
and installed on the replacement system board: ● Memory modules (see Memory module on page 51) ● WLAN module (see WLAN module on page 49) Before removing the system board, remove the following components: 1. Battery (see Battery on page 43) 2. Service access cover (see Service access cover on page - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 80
base enclosure at an angle. For AMD computer models, see the following image. For Intel computer models, see the following image. 72 Chapter 4 Removal and replacement procedures - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 81
the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ● Heat sink assembly (see Heat sink assembly on page 75) ● Processor (see Processor on page 79) Reverse this procedure to install the system - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 82
(see Battery on page 43) 2. Service access cover (see Service access cover on page 44) 3. Hard drive (see Hard drive on page 45) 4. Optical drive (see Optical drive on page 47) 5. WLAN module (see WLAN module on page 49) 6. Memory module (see Memory module on page 51) 7. Keyboard (see Keyboard on - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 83
replacement Battery on page 43) 2. Service access cover (see Service access cover on page 44) 3. Hard drive (See Hard drive on page 45) 4. Optical drive (see Optical drive on page 47) 5. WLAN module (see WLAN module on page 49) 6. Memory module (see Memory module on page 51) 7. Keyboard (see Keyboard - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 84
the heat sink to loosen the three Phillips 10.0×2.0 captive screws (3) that secure the heat sink assembly to the system board. 76 Chapter 4 Removal and replacement procedures - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 85
locations (5), (6), and (7), and from the processor (4). Thermal pads and thermal paste must be installed on all surfaces before the heat sink assembly is reinstalled. Component replacement procedures 77 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 86
The following illustration shows the locations for thermal material on systems with AMD processors. After applying fresh thermal paste to the components, reverse the above procedure to install the heat sink assembly. 78 Chapter 4 Removal and replacement procedures - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 87
Intel Core i3 2310M (2.1 GHz, 3 MB L3) Dual 35 W Intel Core™ i5-480M processor (2.66 GHz, SC turbo up to 2.93 GHz, 3 MB L3), Dual processor, remove the following components: 1. Battery (see Battery on page 43) 2. Service access cover (see Service access cover on page 44) 3. replacement procedures 79 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 88
7. Keyboard (see Keyboard on page 52) 8. Top cover (see Top cover on page 55) 9. USB board (see USB board on page 62) 10. Display (4) embossed on the processor socket when you install the processor. Reverse this procedure to install the processor. 80 Chapter 4 Removal and replacement procedures - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 89
5 Specifications Computer specifications Dimensions Depth Width Height (front to rear) Weight (lowest weight configuration) Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) 24.5 cm (9.6 in) 37.4 cm (14.7 in) 3.1 to 3.6 cm (1.2 to 1.4 in) < 2.5 kg - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 90
39.6-cm (15.6-in) display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 21.0 cm (8.27 in) 35.9 cm (14.1 in) 39.6 cm (15.6) Up to 16.8 million - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 91
referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. NOTE: Certain restrictions and exclusions apply. Contact technical support for details. Hard drive specifications 83 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 92
CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM Transfer mode CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD +RW, DVD-RAM CD-R and CD-RW, DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM < 230 ms < 175 ms 2 MB 3,600 KB/sec 10,800 KB - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 93
-RE-DL, DVD-ROM, DVD+R, DVD+R-DL, DVD+RW, DVD-R, DVD-R-DL, DVD-RW, DVD-RAM (Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 2), Photo CD (single and multiple sessions), CD Extra, CD-R, CD-RW, and CD-TEXT DVD-RAM (Ver.2), DVD+R, DVD-R, CD-R, and CD-ROM < 230 ms < 180 ms < 180 ms - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 94
output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types ESC key for Startup Menu" message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f10. Using Setup Utility - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 95
Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in a list or - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 96
the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 97
1. Access the page on the HP Web site that provides software for your computer: Windows 7-Select Start > Help and Support > Maintain. Windows XP-Select Start > Help and Support, and then select the software and drivers update. 2. Follow the on-screen instructions to identify your computer and access - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 98
your information Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever : ● Creating a set of recovery discs or a recovery flash drive (HP Recovery Manager software feature) ● Performing a system restore (from the partition, - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 99
next time you open HP Recovery Manager, you will be prompted to continue the backup creation process. To create a set of recovery discs or a recovery flash drive: 1. Select Start > All Programs > HP > HP Recovery Manager > HP Recovery Media Creation. 2. Follow the on-screen instructions. Restore 91 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 100
. Then, press f11 while the "F11 (System Recovery)" message is displayed on the screen. 2. Click System Recovery in the HP Recovery Manager window. 3. Follow the on-screen instructions. Restoring using the restore media 1. If possible, back up all personal files. 2. Insert the first recovery disc - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 101
3. Press f9 at system bootup. 4. Select the optical drive or the flash drive. 5. Follow the on-screen instructions. Performing a system restore 93 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 102
● Store personal files in the Documents library and back up this folder periodically. ● Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to re-enter your preferences. 94 Chapter 7 Backup and recovery - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 103
Start > Control Panel > System and Security > Backup and Restore. 2. Follow the on-screen instructions to schedule and create a backup. NOTE: Windows® includes the User Account Control feature to settings. Refer to Help and Support for more information. Backing up and recovering your information 95 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 104
Start > Control Panel > System and Security > System. 2. In the left pane, click System Protection. 3. Click the System Protection tab. 4. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 105
8 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 106
Requirements for specific countries or regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 107
battery in general household waste. Follow the local laws and regulations in your area for computer battery them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in provided in this chapter are general disassembly instructions. Specific details, such as screw - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 108
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the inside - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 109
4. Remove the two screws (1) that secure each hinge to the display enclosure and lift up to remove the display hinge covers (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. Display 101 - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 110
7. Turn the display panel assembly upside down and remove all screws that secure the display panel frame to the display panel. 8. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame. 9. Remove the display panel frame (2) from the display - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 111
14. Remove the backlight cables (1) from the clip (2) in the display panel. 15. Turn the display panel upside down. 16. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 112
17. Remove the backlight from the backlight frame. 18. Disconnect the display cable (1) from the LCD panel. 19. Remove the screws (2) that secure the LCD panel to the display rear panel. 20. Release the LCD panel (3) from the display rear panel. 21. Release the tape (4) that secures the LCD panel to - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 113
base enclosure, spare part number 22 battery removal 43 spare part numbers 23, 43 battery bay 16 battery release latch 16 bezel spare part number part number 42 computer specifications 81 connector, power 12 connectors, service considerations 37 D default settings, restoring 87 digital media slot, - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 114
spare part number 22, 75 HP Recovery Manager 92 I integrated webcam RJ-45 (network) 13 K keyboard product description 5 removal 52 spare part applications 10 Windows logo 10 L latch, battery release 16 lights AC adapter 12 caps lock graphics 2 hard drives 3 keyboard 5 memory module 2 operating system - HP Pavilion g6-1000 | HP Pavilion G6 Notebook PC - Maintenance and Service Guide - Page 115
replacement preliminaries 36 procedures 41 restore points 96 RJ-45 (network) jack, identifying 13 RTC battery service access cover removal 44 spare part number 44 service considerations 36 service cover, identifying 16 serviceability 85 static-shielding materials 40 supported discs 91 system board
HP Pavilion G6 Notebook PC
Maintenance and Service Guide
SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.