HP Presario 8000 Compaq Presario Desktop Products - Warranty and Support Guide
HP Presario 8000 - Desktop PC Manual
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- HP Presario 8000 | Compaq Presario Desktop Products - Warranty and Support Guide - Page 1
Compaq Presario Desktop Products Warranty and Support Guide 1 Year Parts and Labor 1 Year Technical Telephone Support 24 Hours a Day, 7 Days a Week IMPORTANT NOTE If you experience a problem with your new Presario, DO NOT RETURN YOUR COMPUTER TO YOUR RETAILER. At Compaq, we take pride in our ability - HP Presario 8000 | Compaq Presario Desktop Products - Warranty and Support Guide - Page 2
or a problem arises, for the fastest service we suggest that you seek assistance from Compaq service and support in the following manner. 1 Use the Help and Support features that are installed with your product and refer to your product documentation for specific instructions and troubleshooting - HP Presario 8000 | Compaq Presario Desktop Products - Warranty and Support Guide - Page 3
to: • Download current software and drivers for your product. • Troubleshoot common printing problems. • Diagnose performance issues with your PC. • Find user manuals and documentation for your product. When should I contact Compaq phone service and support? When your problem cannot be solved - HP Presario 8000 | Compaq Presario Desktop Products - Warranty and Support Guide - Page 4
service offering will be determined based on the outcome of system self-test programs run by the customer through the initial call to Customer Care. For more information visit www.hp.com/hps/carepack or call 1-888-999-4747. COMPAQ PRESARIO DESKTOP PRODUCTS LIMITED WARRANTY AND TECHNICAL SUPPORT - HP Presario 8000 | Compaq Presario Desktop Products - Warranty and Support Guide - Page 5
of this product will be uninterrupted or error-free. HP is not responsible for damage that occurs as a result of your failure to follow the instructions that came with the Compaq branded product. This Limited Warranty does not apply to expendable parts. This Limited Warranty does not extend to any - HP Presario 8000 | Compaq Presario Desktop Products - Warranty and Support Guide - Page 6
the option of taking your PC to a Compaq Authorized Service Provider. The ASP can facilitate the service on your PC. Visit www.hp.com/us/support to find the nearest authorized support provider in your area. ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW - HP Presario 8000 | Compaq Presario Desktop Products - Warranty and Support Guide - Page 7
on all copies or adaptations. You may not copy the Software onto any public network. If your Computer was shipped with a Recovery CD, (i) the Recovery CD and/or Support Utility software may be used only for restoring the hard disk of the HP computer system with which the Recovery CD originally was - HP Presario 8000 | Compaq Presario Desktop Products - Warranty and Support Guide - Page 8
Ct. Cupertino, CA 95015-4010 USA declares that the product Product Name: Compaq Presario Personal Computer System Model Number(s): 8000 series, S0000 series Product Options: All conforms to the following Product Specifications: Safety: IEC 60950:1991 + A1, A2, A3, A4 EN 60950:1992 + A1 - HP Presario 8000 | Compaq Presario Desktop Products - Warranty and Support Guide - Page 9
: The Compaq Presario is heavy; be sure to use ergonomically correct lifting procedures when moving the computer. WARNING: Electrostatic discharge (ESD) can damage disk drives, add-in cards, and other components. If an ESD station is not available, wear a wrist strap attached to a metal part of the - HP Presario 8000 | Compaq Presario Desktop Products - Warranty and Support Guide - Page 10
service to report the problem to Compaq's Consumer PC Division, or to one of our authorized agents. Service can be obtained by calling the Compaq Customer Support Center at 1-(800)-652-6672 [1-(800)-OK Compaq STAR Compliance Compaq Presario PCs and Monitors network of the power utility, telephone - HP Presario 8000 | Compaq Presario Desktop Products - Warranty and Support Guide - Page 11
), networks, or modems before performing any of the procedures described in this guide. Failure to do so may result in personal injury or equipment damage. Hazardous voltage levels are inside the power supply and modem of this product. Lithium Battery Caution WARNING: The PC uses a lithium battery - HP Presario 8000 | Compaq Presario Desktop Products - Warranty and Support Guide - Page 12
antenna or cable system. This will prevent damage to the product from lightning and power line surges. WARNING: Use of controls, adjustments, or performance procedures other than those specified in the User's Guide may result in hazardous radiation exposure. To prevent direct exposure to laser beam
Compaq Presario Desktop Products
Warranty and
Support Guide
±
1 Year Parts and Labor
±
1 Year Technical Telephone Support
±
24 Hours a Day, 7 Days a Week
IMPORTANT NOTE
If you experience a problem with your new Presario, DO NOT RETURN YOUR COMPUTER
TO YOUR RETAILER. At Compaq, we take pride in our ability to service your needs. We are
available 24 hours a day, 7 days a week. We have specialists available to help you with
your technical support questions as they arise via the Web or phone (see Contact Numbers
chart within this document). As our valued customer, we want to make sure that your support
needs are met and any issues resolved as quickly as possible.
This document includes warranty information for the United States, Canada, and the Caribbean.
The information in this document is subject to change without notice.
Before contacting Compaq Customer Support Center, it’s important to
have the following information handy. Please take a moment to write
down your product information for future reference.
Product Name: _________________________________________________________________
Model Number: ________________________________________________________________
Serial Number: _________________________________________________________________
Purchase Date: _________________________________________________________________