HP Presario 8000 Compaq Presario Desktop Products - Warranty and Support Guide - Page 6

LIMITATION OF LIABILITY WILL BE EFFECTIVE EVEN IF YOU HAVE ADVISED HP OR AN AUTHORIZED REPRESENTATIVE OF HP OF THE POSSIBILITY OF ANY SUCH DAMAGES. THIS LIMITATION OF LIABILITY, HOWEVER, WILL NOT APPLY TO CLAIMS FOR PERSONAL INJURY. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT MAY VARY FROM STATE TO STATE OR FROM COUNTRY/REGION TO COUNTRY/REGION. YOU ARE ADVISED TO CONSULT APPLICABLE STATE OR COUNTRY/REGION LAWS FOR A FULL DETERMINATION OF YOUR RIGHTS. Technical Support Hardware Free Hardware technical support is available for a period of one year from the date of purchase. After the first year, hardware technical support will be available for a fee (see "Compaq Out-of-Warranty Support Options"). Software Software technical support is defined as assistance with questions and issues about the software that was either preinstalled by HP on the Compaq branded product or that was included with the Compaq branded product at the time of your purchase or lease of the product. Technical support for software is available for thirty (30) days from date of product purchase or lease. Your dated sales or delivery receipt, showing the date of purchase or lease of the product, is your proof of the purchase or lease date. You may be required to provide proof of purchase or lease as a condition of receiving software technical support. After the first thirty (30) days, technical support for software that was either preinstalled by HP on the Compaq branded product or included with the Compaq branded product at the time of your purchase or lease of the product is available for a fee. Obtaining Limited Warranty Service Consumer Replaceable Parts You can easily replace many of the Compaq Presario parts yourself. This is the fastest method of repair, where the part is conveniently sent with next-day service to your home or business. We pay the shipping and handling. Detailed instructions are included to guide you through an easy repair, and if you have questions, call us for assistance. This service is free for the duration of the hardware warranty period. In some cases, Compaq will ask for a credit card as collateral for the part and will charge you for the retail price of the part if the failed part is not returned within thirty (30) days. * Availability of this program may vary depending on your country/region. Send-In for Repair Compaq will arrange to have your PC picked up and delivered to a Compaq Central Repair Center. We pay for the round-trip shipping and handling. This service is free for the duration of the hardware warranty period. Carry-In Service You also have the option of taking your PC to a Compaq Authorized Service Provider. The ASP can facilitate the service on your PC. Visit www.hp.com/us/support to find the nearest authorized support provider in your area. ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS SET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE LICENSE TERMS. IF YOU DO NOT ACCEPT THESE LICENSE TERMS, YOUR SOLE REMEDY IS TO RETURN THE ENTIRE UNUSED PRODUCT FOR A REFUND WITHIN THE REFUND POLICY OF YOUR PLACE OF PURCHASE. The HP Software Product License Agreement will govern all Software which is provided to you with the exception of Microsoft Software and any other software governed by its own end user license agreement. Microsoft Products are licensed to you under the Microsoft End User License Agreement (EULA) contained in the Microsoft documentation online. Other software may contain a EULA in its online documentation. HP SOFTWARE PRODUCT LICENSE AGREEMENT The following License Terms govern your use of the accompanying Software unless you have a separate signed agreement with HP. License Grant. HP grants you a license to Use one copy of the Software. "Use" means storing, loading, installing, executing or displaying the Software. You may not modify the Software or disable any licensing or control features of the Software. If the Software is licensed for "concurrent use," you may not allow more than the maximum number of authorized users to Use the Software concurrently. Ownership. The Software is owned and copyrighted by HP, its subsidiaries, or third party suppliers. Your license confers no title to, or ownership in, the Software and is not a sale of any 6