HP Presario 8000 Compaq Presario S0000 / 8000 Series Computers User's Guide
HP Presario 8000 - Desktop PC Manual
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- HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 1
software on your PC, Compaq has provided a convenient solution right on your hard drive. We call this part of your hard drive the "recovery partition." The recovery partition takes up some space on your hard drive for complete instructions. Compaq Presario S0000 / 8000 Series Computers User's Guide - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 2
user's guide - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 3
OR SERVICE TO YOU. HP assumes no responsibility for the use or reliability of its software on equipment that is not furnished by HP. This only. Other brand or product names are trademarks of their respective holders. HP supports lawful use of technology and does not endorse or encourage the use of - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 4
hardware devices 14 transferring your old pc information and files to your new pc 14 learning the basics 15 beginning to use your software 15 using the desktop 16 using the start menu 16 using compaq organize software 17 learning to use your pc 17 using the all programs menu 18 organizing - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 5
compaq connections 42 getting messages 42 turning off messages 42 re-enabling messages 43 resolving problems 43 upgrading and servicing the pc 43 warranty & support guide 43 online guides 44 web sites about your pc 44 microsoft windows xp operating system 44 working with sound, pictures - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 6
protecting your pc from power surges 67 using virus protection programs 67 increasing available hard disk drive space 68 unavailable hard disk drive space 68 emptying the recycle bin 69 uninstalling programs 69 removing desktop icons 70 cleaning up your hard disk drive 70 troubleshooting 71 - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 7
system recovery using recovery discs 89 upgrading and servicing the pc 91 preparing the pc 91 removing or upgrading a drive 94 locating drive positions 95 removing a drive 95 replacing or adding a drive 99 upgrading or replacing memory 102 removing a memory module 102 replacing or adding - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 8
back a day (System Restore), page 86 • Recovering your PC, page 81 • Adding memory, page 91 NOTE: This guide contains details on options that may not be included with your PC. Your PC may look different from the illustrations in this guide. The monitor and the speakers are sold separately. Speakers - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 9
Do not operate the PC with the cover removed. WARNING: The power supply is not user-serviceable. To prevent damage to the power supply, have a qualified person repair or replace it. All other components are user-serviceable. WARNING: Electrostatic discharge (ESD) can damage disk drives, add-in cards - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 10
and the mouse and connect each to the PC. NOTE: Your PC uses active speakers only. Active speakers have a power cord and connect to the green Audio Out connector on the back of the PC. Passive speakers have no power cord or power switch. 4 Position speakers (select monitor models include speakers - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 11
details. 6 Turn on the monitor. Turn on the PC. Turn on the speakers. Follow the onscreen instructions and complete the initial windows until you see the desktop. Refer to "turning on your pc for the first time" on page 10 for details. 7 Restart the PC: Click the Start button on the taskbar, click - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 12
provides important electrical and mechanical safety information. To view the Safety & Comfort Guide: • Click Start, choose All Programs, choose PC Help & Tools, and then click Safety & Comfort Guide. Or • Type http://www.compaq.com/ergo/ into your Web browser address box, and then press Enter on - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 13
NOTE: PCs use software drivers to control peripheral devices. When you add a Plug and Play (ready to use) peripheral, memory, or add-in card, the PC automatically loads the correct driver for the device. NOTE: For peripherals that are not Plug and Play, follow the instructions that came with your - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 14
A Top optical drive B Second optical drive C Diskette (floppy) drive D On light E On button F Hard disk drive activity indicator light G FireWire (IEEE 1394) H Audio in K USB 2.0 (two shown) L Microphone pc front The front of your computer has the drives, the On button and hard disk drive activity - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 15
LAN (Local Area Network) or DSL (Digital Subscriber Line). Check with your ISP for specifics on your connection. See "setting up the ethernet connection" on PC modem connector and to your telephone service line wall jack connector. To identify the modem connector, look at the back panel of the PC - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 16
in the Warranty & Support Guide, click the support link, type modem upgrade into the Search box, and then click the arrow to the right of the box. Follow the instructions provided. NOTE: Your ISP must support the V.92 standard to use any of the V.92 features. setting up the ethernet connection The - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 17
To connect the Ethernet connector to the network: 1 Plug the network cable into the Ethernet connector (A) on the back of the PC. WARNING: Do not plug the telephone service line cable or modem cable into the Ethernet connector. Although the plug looks similar to the plug on the Ethernet cable, they - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 18
-click the registration icon on your desktop, and follow the onscreen instructions. • Register online at http://www.compaq.com/register turning off the pc For best results, turn off the PC without pressing any buttons on the PC chassis. 1 Close any open software programs. To close programs, click - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 19
faxes while in standby mode, if you set it to do so. • Your PC can retrieve e-mail messages and download information from the Internet automatically, if you set it to do so. To put the PC in standby mode manually: 1 Press the Standby button on the keyboard, if it is present. The screen - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 20
, it saves everything that is in PC memory to the hard disk drive, turns off the monitor and the hard disk drive, and then turns itself off. When you turn on the PC again, your programs, folders, and documents are restored to the screen. To put the PC into hibernation manually: 1 Click Start on the - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 21
- check the operating system, memory, and other requirements listed for the new software for compatibility with your PC. Install the new software according to the directions provided by the software manufacturer. Check the manufacturer's documentation or customer service information for help if you - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 22
desktop on the monitor and controls your PC's hardware, peripherals, and software applications. • Software programs, such as a word processing program, which performs specific functions. Information about using software and about the Microsoft Windows XP operating system is in the printed manuals - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 23
Select programs or documents. • Open the Help and Support Center. • Start a search. • Run a program. • Open the Control Panel to view or change settings. D A B C Click Presario Info Center to view information about your PC. (See "learning to use your pc" on page 17.) The Start menu also displays - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 24
. • Recovery of the operating system and software programs. For detailed instructions and information about your PC (select models only): 1 Click Start. 2 Choose Help and Support. 3 Choose Compaq Presario PC Help. For onscreen instructions to run tests for PC-related problems or to get help from - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 25
your desktop, and then drag it to the folder.) To copy an item: 1 Right-click the item. 2 Select Create Shortcut. The shortcut appears in the folder. 3 Drag the item into the All Programs list or into another folder. If you use Add or Remove Programs in the Control Panel to delete a software program - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 26
4 Click an item to view it or use it. NOTE: If there are no guide titles listed in PC Help & Tools, your PC has no onscreen guides. using the mouse Your PC includes a mouse for directing the cursor (pointer) on the Windows desktop. The mouse uses a roller ball or optics (a light and sensor) to sense - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 27
quickly click it again. B A C 20 user's guide NOTE: Your mouse may look different from the one your mouse does not work properly, refer to "troubleshooting" on page 71. scrolling Click the left mouse NOTE: Autoscrolling does not work with some software programs. panning 1 Press and hold down - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 28
software programs. switching mouse button functions To switch the functions of the right and left mouse buttons: 1 Click the Start button. 2 Click Control the illustrations. internet keyboards Internet keyboards may connect directly to your PC or may be wireless. (See "wireless keyboard set" on page - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 29
. • Place the PC into standby to save power. • Start, pause, and stop playing a CD or DVD, skip to the previous or next track, record, and eject the disc tray (for two drives). • Mute speaker sound. • Customize the buttons to open programs and connect to Internet Web sites. • Get support information - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 30
This keyboard enables you to: • Adjust speaker volume. • Place the PC into standby to save power. wireless keyboard set A wireless keyboard (B) uses a receiver/transmitter unit (A), . ABC D If your keyboard does not work properly, refer to "troubleshooting" on page 71. learning the basics 23 - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 31
program being used. • Pressing F3 displays a search window. F1 and F3 are available at all times. Other function key operations vary by software program. edit keys l l 24 user's guide The edit keys are Insert, Home, Page Up, Delete End, and Page Down. Use these keys to insert and delete text and - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 32
arrow keys l l The arrow keys are controls for up, down, right, and left. You can use these keys instead of the mouse to move the cursor for navigation in a Web page, in a - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 33
on the left side of the main keys.) These buttons operate a CD or DVD player, connect you to the Internet, or provide quick access to specific functions. 26 user's guide - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 34
PC into power-saving mode (screen is blank but PC is still on). To make screen reappear, press the Esc key, or press standby again. May take 10-30 seconds before screen reappears. Switches between the PC users. Links to Compaq Web site. Opens the Help and Support Center. Opens an imaging software - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 35
software program. P Search R Chat S E-Mail T See figure Media Controls Operates CD or DVD player. following table (CD/DVD/MP3) V Volume control volume and the Volume Down button to decrease volume. W Mute Turns speaker sound on and off. a open and close disc tray(s) b record c play - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 36
or software program. Takes you to the Help and Support Center. Presario Takes you to the My Presario Club Web site, featuring a variety of discounts, promotions, and how-to information. H Shopping Provides an instant connection to your PC store. Can be reconfigured to open any site or software - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 37
Click Start on the taskbar. 2 Choose Control Panel. 3 Click Printers and Other Hardware, an empty area of the desktop and click Properties. 2 On PC (select models only). You can quickly change where the PC desktop appears by pressing Alt+F5. Each time you press the Alt+F5 key combination, the PC - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 38
using the printer. Printers receive instructions from your PC via software called printer drivers. In many cases your PC automatically finds the necessary printer driver. If it does not, follow instructions that come with your printer to install the specific printer driver that it requires. You can - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 39
32 user's guide - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 40
mail messages. Hardware and software programs provided on your PC may vary. Your PC may come with: • Access to the ISPs in your area. • Internet Explorer Web browser. • Outlook Express e-mail software program. • 56K modem and modem software (upgrade ready). • Ethernet connector. • Special keyboard - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 41
part of the Internet used by individuals, companies, governments, and organizations. These individuals and groups have created millions of Web pages in support ://www.name.extension (for example, http://www.hp.com). The URL may include the path to a specific file within that site. Each period, or - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 42
If you will be using a network, high-speed, or broadband connection, refer to "setting up the ethernet connection" on page 9 for instructions. 2 Choose an ISP. Before you can connect to the Internet, you must sign up with an Internet Service Provider (ISP). Compaq has made arrangements with leading - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 43
for any specific software and hardware you may need. To open Easy Internet Sign-up: Double-click the Easy Internet Sign-up icon on the desktop. Or 1 Click Start on the taskbar. 2 Choose All Programs. Choose Online Services. 3 Click Easy Internet Sign-up. Follow the onscreen instructions. NOTE: Your - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 44
compaq.com) in the address box in the Web browser and pressing Enter on your keyboard. Or, you can use the browser Search tool to search for references to a specific a word or question into the Search box. 5 Click Search. The PC connects to the Internet (if needed), performs the search, and displays - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 45
Control Internet access. • Set up a password. • Set up a list of Web sites that people who use your PC cannot that any unrated page, even Help and Support or Internet Explorer, is not viewable if on the taskbar, and then click Control Panel. 2 Click Network and Internet Connections, if it is guide - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 46
and receiving e-mail E-mail (electronic mail) allows you to send and receive letters, pictures, postcards, and even music and video clips. Your PC comes with an e-mail program from Microsoft called Outlook Express (select models only). You may also use e-mail programs from other vendors. Some ISPs - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 47
Your ISP receives e-mail messages for you automatically, even when your PC is turned off. The ISP then stores your messages until you connect to the program. if your isp provides the e-mail program Follow the ISP's instructions to install its Web browser and e-mail program and to set up and - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 48
to driver updates, access to technical support options, and information about commonly asked questions. To open the Help and Support Center: 1 Press the Help button (select models only) on your keyboard. Or Click Start on the taskbar and choose Help and Support. 2 Choose Compaq Presario PC Help - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 49
an alert or a notice on your desktop. View messages as they arrive or read them later. The Compaq Connections Support messages are also available to you through the Support Web site under the information for your PC model. Refer to your Warranty & Support Guide for Web site information. getting - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 50
to "troubleshooting" on page 71. upgrading and servicing the pc Information about the internal parts of the PC chassis is in the chapter "upgrading and servicing the pc." Some model PCs have this servicing information printed as a separate guide and included with the PC. warranty & support guide The - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 51
a list of manuals for your PC. NOTE: Online manuals are associated with specific PC model numbers. Some models do not have online manuals. web sites about your pc Use the Web site addresses listed in the Warranty & Support Guide for: • Information about your PC. • Your technical support needs. Type - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 52
button and no power cord) or active (power button or power cord). Your PC supports only active (powered) speaker systems; the speaker system must have its own power cord. A stereo speaker set is a left-right, 2-channel speaker system. A multi-channel audio speaker system is a system with more than - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 53
. The Volume Control settings window opens. 2 Adjust the volume. 3 When you are satisfied with the sound level, click the Close box (the X in the corner) to close this window. connecting a multi-channel speaker system to your pc Multi-channel audio speakers plug into the Audio In, Audio Out, and - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 54
Sound Manager and then click Multi-channel Sound Manager again. The Audio Configuration window opens. NOTE: If you do not see the Speaker Configuration tab, your PC audio, change the audio properties for WinDVD to match your speaker configuration (if your InterVideo WinDVD program supports more - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 55
microphone to the back of your PC, you do not need to perform this procedure. 1 Double-click the Volume icon on the taskbar. The Volume Control settings window opens. NOTE: If you do not see this Volume icon, click Start, click Control Panel, click Sounds, Speech, and Audio Devices, if it is present - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 56
-right corner of the Volume Control window. using the microphone with multi-channel audio The multi-channel speaker system (select models only) connects to the PC using the Microphone, Audio (Line) In, and Audio (Line) Out connectors on the back of the PC. Your PC may have a second microphone on - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 57
the PC memory cards and the IBM Microdrive disk drive. The card reader is accessible on the front of the PC. It has four horizontal card slots which accept the memory cards and the microdrive disk drive its own drive letter memory card reader from your PC; you must restart the PC to see your memory - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 58
that the PC is not reading or writing the media. WARNING: Do not try to remove media when the In-use light is blinking. Doing so may cause loss of data. 4-slot memory card reader A B D C E Card CompactFlash type I media CompactFlash type II media IBM Microdrive disk drive Secure Digital - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 59
diskette drives your drive options Your PC has one or more of the following drives: Drive CD-ROM CD-RW or "cd writer" DVD-ROM DVD+RW/+R or "dvd writer" Combination Drive or Combo drive Diskette (floppy) What it does Reads audio and of the disc. • Store discs at room temperature. 52 user's guide - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 60
, such as heart-shaped discs or business card discs, may damage your drive. To insert a CD or DVD: 1 With your PC turned on, press the Eject button (A) near the drive to open the disc tray. A A IN 2 Remove the CD/DVD facing up for the side you want to play. working with sound, pictures, and video 53 - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 61
the disc tray by: • Gently pushing the tray into the PC. Or • Clicking the close/open button on the control panel for the program (such as MusicMatch Jukebox or Windows Media Player) that controls the drive. Or • Pressing the media control open/close button or Eject button on the keyboard (select - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 62
instructions on copying files to and from a diskette. 4 When you are ready to remove the diskette, check that the light on the drive is off. This indicates that the PC Record digital music files to your hard disk drive. • Create music CDs by using your CD-RW drive. • Organize your digital music into - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 63
the keyboard media control buttons (select models only). For more information on this software, click the Help menu in the MusicMatch Jukebox menu bar. playing cds and dvds with windows media player You can play audio CDs or movie DVDs using this software. Your PC must have a DVD drive to play DVD - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 64
a specific chapter. Frame control buttons on the keyboard (select models). 3 When you click the Media Guide or the Radio Tuner features, Windows Media Player connects to the Internet and obtains information about the CD selections or streaming radio stations. For more information on this software drive - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 65
: If you are playing a movie full screen and the WinDVD control panel is hidden, you can redisplay it by clicking anywhere in the video window. 58 user's guide To use the WinDVD control panel: • To see what a button does on the control panel, place the mouse pointer on the button; the button title - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 66
cds with recordnow! NOTE: HP supports lawful use of technology and does not endorse or encourage the use of our products for purposes other than those permitted by national copyright law. If your PC has a CD-RW or DVD Writer (select models only), your PC has recording software and you can make your - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 67
started with recordnow! NOTE: The CD-RW or DVD Writer drive is available on select models only. 1 Click Start on the Audio Projects tab at the top of the RecordNow! window. 3 Click a project option: • Audio CD for Car or Home CD Player • Exact Copy • Jukebox CD 4 Follow the onscreen instructions to - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 68
(burning) music cds with windows media player NOTE: HP supports lawful use of technology and does not endorse or encourage the use of our products for purposes other than those permitted by national copyright law. Your PC has recording software called Windows Media Player. You copy or download music - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 69
's guide To create a music CD using Windows Media Player: 1 Click Start on the taskbar, choose All Programs, and then click Windows Media Player. 2 Click Copy to CD or Device. 3 Follow the onscreen instructions to select the music files and the CD or device. For more information on this software - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 70
or play games on your TV. cables you may need To connect a TV to the PC, you may need a video cable and an audio cable (not provided, purchase separately). The type of video cable you need depends on your to the S-video jack on the back of the PC. C A B working with sound, pictures, and video 63 - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 71
no composite video jack on the back of the PC. 3 To have sound come from your TV instead of from your PC, plug an audio cable into the Audio input jack (Line In) on the TV and plug the other end of the audio cable into the Audio Out jack (green connector) on the back of the - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 72
be different for your PC. 1 Make sure the video and audio cables are connected before you turn on the TV and the PC. 2 Turn on the TV. Press the Video/TV button on your remote control to select the Video setting, not the TV setting. 3 Turn on your PC. 4 When the Windows desktop appears, right-click - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 73
PC, you may need to disable the TV option to return your PC . CAUTION: If you viewed the PC image on just the TV, do OK again. 6 When the PC image appears on the monitor screen PC. 3 Remove the video cable from the TV and the PC. 4 Remove the audio cable from the TV and the PC. 5 Reconnect your PC - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 74
suppressor between the electrical outlet and the PC power cord. using virus protection programs Compaq provides a virus-scanning software program to help protect your PC (select models only). A PC virus can destroy information on the hard disk drive. You can get a virus from infected files that - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 75
has from 40 gigabytes (GB) to more than 250 GB of total disk space. Your PC comes with preloaded software programs and a partition within the hard disk drive that takes up a certain amount of space on the hard disk drive. Refer to "using the recovery tools cd" on page 86 for information on how to - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 76
When you delete a file from the hard disk drive, it goes to the Recycle Bin. You can retrieve files from the Recycle Bin until you empty it. When you empty the Recycle Bin, the files are permanently deleted. 1 Double-click the Recycle Bin icon on your Windows desktop. 2 On the File menu, click - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 77
cleanup, click Clean Desktop Now. 7 Follow the onscreen instructions. Retrieve a desktop icon by opening the Unused Desktop Shortcuts folder on your desktop and dragging the icon onto the desktop. cleaning up your hard disk drive As you use your PC and store files, the hard disk drive fills up and - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 78
(Monitor) • Hard Disk Drive • Hardware Installation • Internet Access • Keyboard and Mouse • Memory • Power • Miscellaneous Some of the symptoms listed may not apply to your PC. For problems relating specifically to the monitor or printer, refer to the equipment documentation. troubleshooting 71 - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 79
in this topic. Clean the disc with a CD cleaning kit, available from most PC stores. Driver program may be corrupted. Force the software to reinstall it by doing the following: 1 Click Start, and then click Control Panel. 2 Click Performance and Maintenance, if it is present, and then double-click - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 80
the drive during startup. Press the Help ? button on the keyboard to open the Help & Support Center, or refer to the Warranty & Support Guide to contact Support for replacement details. When drive activity stops, remove the diskette and press the Spacebar. The PC should start up. troubleshooting - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 81
, or refer to the Warranty & Support Guide to contact Support for replacement details. Use another diskette or compress the file to reduce its size. Slide the write-protection tab to the unlocked position on the diskette. When saving information to the diskette drive, verify that you are using the - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 82
? button on the keyboard to open the Help & Support Center, or refer to the Warranty & Support Guide to contact Support for replacement details. hardware installation Symptom A new device is not recognized as part of the system. Problem Device driver is not installed. New device does not work - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 83
button and follow the onscreen instructions in the device troubleshooter wizard. 10 Restart the PC. Click Start, click Turn Off Computer, and then click Restart. internet access Symptom Cannot connect to the Internet. Problem Internet Service Provider (ISP) account is not set up properly - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 84
, verify the modem is enabled. 7 If there are further problems, click the Troubleshoot button and follow the onscreen instructions. You may want to remove the AOL program. To uninstall AOL: 1 Click Start on the taskbar. 2 Click Control Panel. 3 Double-click Add or Remove Programs. 4 Select America - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 85
the Help ? button on the keyboard to open the Help & Support Center, or refer to the Warranty & Support Guide to contact Support for replacement details. Try unplugging and then reconnecting the mouse cable to your PC. Replace the two AA alkaline batteries in the mouse; then set the ID channel by - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 86
Help ? button on the keyboard to open the Help & Support Center, or refer to the Warranty & Support Guide to contact Support for replacement details. Reseat drive power, data, and power supply cables. See the "upgrading and servicing the pc" for instructions. Press and hold the On button until the - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 87
80 user's guide - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 88
a Restart. Refer to "turning off the pc" on page 11. • Driver Rollback This Microsoft Windows XP feature is part of the Windows Installer program used with the Add or Remove Programs utility in the Control Panel. It can revert to the previous version of a driver program if an installation fails when - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 89
programs and driver programs by using the Compaq Application Recovery program (select models only); see "application recovery" on page 87. • System Recovery Use the Compaq System Recovery program as a last resort to reinstall the software. Perform System Recovery using the hard disk drive partition - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 90
For the specific PC problem, try the method listed as #1, then #2, and then #3. Problem/Status You installed a new application or device driver. An application does not work. A device driver does not work. PC stops responding or does not work. You replaced the hard disk drive or removed the - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 91
extra space available on your hard drive, you can delete the recovery partition using a special software tool. 5 Do not delete your hard drive partition unless you have made recovery CDs or DVDs. 1 2 3 4 5 The recovery discs can be used only with the specified PC model. The discs are licensed - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 92
using the Compaq Recovery CD-DVD Creator program before you experience any problem. The recovery discs set is a complete image of the original PC hard disk drive contents and is matched to your PC model number. The discs set contains the operating system, drivers, and application software that were - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 93
Choose PC Help & Tools. 4 Click Compaq Recovery Tools CD. The tools window appears. 5 Follow the onscreen instructions. Store the Recovery Tools CD in a safe place. system restore WARNING: Try System Restore before using the Compaq System Recovery program. If software on your hard drive accidentally - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 94
5 of the following procedure. If Compaq Application Recovery appears in the folder, your PC includes the program. If an individual factory-installed application or driver accidentally gets erased or damaged, you can reinstall the software using the Compaq Application Recovery program (select models - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 95
hard disk that stores an image of the original software. NOTE: The System Recovery image is in a partition area of the hard disk drive and takes up part of the total drive The PC starts the recovery; wait for the onscreen instructions to display, and then follow those instructions. 6 Complete the PC - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 96
erases and reformats the hard disk drive. The program performs a full System Recovery to reinstall the operating system, programs, and drivers from the recovery discs. However, you must reinstall any software that was not installed on the PC at the factory. This includes software that came on CDs - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 97
on the PC. 6 The PC starts the recovery; wait for the onscreen instructions to display, and then follow those instructions. • software not originally installed on the PC by the factory. 12 Copy data files that you saved on the backup CD or diskette you made to your hard disk drive. 90 user's guide - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 98
procedures for accessing the internal parts of the PC and installing components. NOTE: The procedures for the S0000 and 8000 series models are the same except where noted. IN 8000 series model and S0000 series model preparing the pc Before you upgrade any component in your PC, you need to prepare - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 99
with the pull grip) facing up. 7 Remove the access panel by loosening the screw(s) (1) that secure the access panel to the PC chassis. Slide the access panel back (2) about 1 inch (2.5 cm), and then lift it up and off the unit. 92 user's guide removing the pc access panel on the S0000 series model - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 100
. removing the pc access panel on the 8000 series 8 Remove the front bezel by following the appropriate method for your PC model: • To remove the front bezel from the S0000 series model, gently pry the chassis (2). removing the front bezel from the S0000 series upgrading and servicing the pc 93 - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 101
front bezel from the 8000 series removing or upgrading a drive Depending on your PC configuration, you may have up to four of the following storage drives in your PC. • CD-ROM or CD-RW drive • DVD-ROM or DVD+RW/+R drive • Hard disk drive • Diskette drive • 7-In-1 memory card reader (select models - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 102
or 7-In-1 memory card reader (select models only) 3 Diskette (floppy) drive 4 Hard disk drive locating drive positions drive positions on the S0000/8000 series (S0000 shown) removing a drive 1 Locate the drive you want to remove. 2 Complete the procedure described in "preparing the pc" on page 91 - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 103
disconnecting the 7-in-1 memory card reader cable disconnecting the diskette (floppy) drive cables 96 user's guide disconnecting the hard disk drive cables - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 104
series • To release an optical drive or diskette drive from the chassis of the 8000 series, slide the drive lock mechanism (1) to unlock the drive in the drive bay and pull the drive out of the drive bay (2). removing an optical or diskette drive from the 8000 series upgrading and servicing the pc - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 105
. If you have the 8000 series and you removed a hard disk drive, a 7-In-1 memory card reader, or an optical drive, you are also finished with this task. If you have the 8000 series and you removed a diskette drive, continue to step 6. 6 For an 8000 series diskette drive, squeeze inward on both - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 106
replacing a drive on the S0000 and 8000 series, place the screws that you removed from the old drive in the new drive. • When adding a second hard disk drive on the 8000 series, use the four extra guide screws that are attached to the chassis under the front bezel. upgrading and servicing the pc 99 - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 107
it snaps into place. sliding the drive into the drive bay on the S0000/8000 (S0000 shown) 3 Reconnect the power and data cables to your drive as indicated in the following illustrations. reconnecting the 7-in-1 memory card reader cable on the S0000 series 100 user's guide reconnecting the diskette - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 108
reconnecting the hard disk drive cables reconnecting the optical drive cables NOTE: An optical drive for the 8000 series may include a sound cable. Connect this cable also. 4 Complete the procedure described in "reassembling the pc" on page 107. 5 Turn on the PC. reassembling the diskette adapter To - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 109
1 4 2 replacing the diskette drive adapter on the 8000 series upgrading or replacing memory Your PC comes with random access memory (RAM), which temporarily stores data and instructions on your PC. You can install memory expansion modules in the memory expansion slots in the PC. The procedures for - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 110
as the memory originally installed in your PC. CAUTION: When handling a memory module, be careful not to touch any of the contacts. Doing so may damage the module. 1 Open both latches of the memory module socket (1). opening the latches on the memory module socket upgrading and servicing the pc 103 - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 111
Component configurations vary by model. Expansion cards you can replace or add to your PC include: • Modem • Network Interface Card (NIC) • Graphics Card • Sound Card • FireWire (IEEE 1394) Auxiliary Card A Phillips screwdriver is needed to remove, replace, or add an expansion card. 104 user's guide - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 112
an S0000 or 8000 series by holding the card at each end and carefully rocking it back and forth until the connectors pull free from the socket. Be sure not to scrape the card against the other components. removing an expansion card on the S0000/8000 (S0000 shown) upgrading and servicing the pc 105 - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 113
you have an 8000 series, skip to step 5. 4 For the S0000 series, replace the expansion cover bracket (1) and screw (2). 106 user's guide replacing the expansion bracket cover on the S0000 series 5 For both the S0000 and 8000 series, complete the procedure described in "reassembling the pc" on page - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 114
series, lay the chassis on the side with the open side up. Place the front bezel in the correct position. Ensure the slots (2) are aligned correctly, and rotate the bezel toward the chassis (1) until it snaps into place. replacing the front bezel on the 8000 series upgrading and servicing the pc - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 115
the thumbscrew(s). replacing the side access panel on the S0000 series replacing the side access panel on the 8000 series 3 Reconnect the power cable (1) to the PC, and plug the cable into an electrical outlet (2). 108 user's guide reconnecting the power cable on the S0000/8000 (S0000 shown) - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 116
PC. WARNING: To reduce the risk of electrical shock, fire, or damage to the equipment, do not plug telecommunications or telephone connectors into the network interface card (NIC) (sometimes labeled as an Ethernet connector). 6 Turn on the PC by pressing the On button. upgrading and servicing the pc - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 117
110 user's guide - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 118
troubleshooting, 77 Application Recovery, 82, 87 warning, 87 autoscrolling, mouse, 20 available hard disk space increasing, 68 B browsing the Internet, 37 buttons Compaq, 27 customizing, 30 Eject, 53 E-Mail, 28 Help, 27 mouse, 19 mouse scroll wheel, 19 Mute, 28 Off. See turning off PC On, 10 Power - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 119
components, 10 connecting a TV, 63 Ethernet, 9 multi-channel speakers, 46 connectors PC back, 5 PC front, 7 Control Panel, opening, 16 corrupted software, 87 country/region codes for DVD, 59 creating a DVD, 62 creating CDs using CD-RW drive, 59, 61, 62 creating CDs using Windows Media Player, 61 - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 120
Internet connection, 9 home Web page, 37 HP Picture Toolkit button, 27 hyperlink, defined, 34 I indicators, keyboard, 26 installation expansion card, 104 installation drives, 99 memory, 102 upgrades, 91 installing software programs, 14 Instant Support, 41 Internet about, 33 browser programs, 37 - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 121
Mute button, 28 N Net. See Internet, about network interface about, 9 no sound, 72 O Off button. See turning off PC On button, 7 online manuals, 44 onscreen guides, 19 operating system, 15 reinstalling, 89 operating system help, 44 optical drive cables disconnecting, 95 reconnecting, 101 organizing - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 122
option, 66 viewing PC image on TV, 65 U uninstalling software, 69 updating, system, 42 upgrading replacing parts, 91 upgrading PC, 43 upgrading to V.92 modem features, 9 URL, defined, 34 User button, 27 using 7-In-1 memory card reader, 50 V V.92 modem, 9 viewing onscreen guides, 19 virus protection - HP Presario 8000 | Compaq Presario S0000 / 8000 Series Computers User's Guide - Page 123
46, 72 adjusting microphone, 49 controls, 28 show Volume icon on taskbar, 46 Volume Control settings window, 46 Volume icon, show 56 creating CDs, 61 Help, 57, 62 Windows XP, 15 device drivers, 79 Help, 44 WinDVD, 47 control panel, 58 starting, 57 wireless keyboard, 23 wireless mouse, 19 working in
Compaq Presario
S0000 / 8000 Series Computers
User’s
Guide
System Recovery
If you need to restore the original software on your PC, Compaq has
provided a convenient solution right on your hard drive.
We call this part of your hard drive the
“
recovery partition
.
”
The recovery
partition takes up some space on your hard drive.
•
No more hunting for lost CDs
•
Easy to use
—
simple one-button launch
—
no need to wait by the PC
loading CDs
•
Get up and running faster
—
your PC can recover the information
directly from the hard drive more quickly
If you want a set of recovery CDs, you can create them from this recovery
partition using the Recovery CD/DVD Creator application (select models
only).
See the chapter
“
Using Application Recovery and System Recovery
”
for
complete instructions.