HP Presario C300 HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M
HP Presario C300 - Notebook PC Manual
View all HP Presario C300 manuals
Add to My Manuals
Save this manual to your list of manuals |
HP Presario C300 manual content summary:
- HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 1
Presario C300 Notebook PC Document Part Number: 435182-001 September 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 2
should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. HP G3000 Notebook PC and Compaq Presario C300 Notebook PC Maintenance and Service Guide First Edition: September 2006 Document Part Number: 435182-001 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 3
1-2 1.2 Resetting the Computer 1-4 1.3 Power Management 1-5 1.4 External Components 1-6 1.5 Design Overview 1-20 2 Troubleshooting 2.1 Setup Utility 2-1 2.2 Using the Setup Utility 2-2 2.3 Setup Utility Menus 2-6 2.4 Troubleshooting Flowcharts 2-9 Maintenance and Service Guide iii - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 4
4-2 Plastic Parts 4-2 Cables and Connectors 4-2 4.3 Preventing Damage to Removable Drives 4-3 4.4 Preventing Electrostatic Damage 4-4 4.5 Packaging and Transporting Precautions 4-5 4.6 Workstation Precautions 4-6 4.7 Grounding Equipment and Methods 4-7 iv Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 5
Sequence Chart 5-3 5.3 Preparing the Computer for Disassembly 5-5 5.4 Hard Drive 5-7 5.5 Computer Feet 5-10 5.6 Memory Module 5-11 5.7 Mini Card Module 5-14 5.8 RTC Battery 5-17 5.9 Optical Drive 5-18 5.10 Switch Cover 5-21 5.11 Keyboard 5-23 5.12 Display Assembly 5-26 5.13 Base Enclosure - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 6
Contents 6 Specifications A Screw Listing B Backup and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements Index vi Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 7
1 Product Description The HP G3000 Notebook PC and Compaq Presario C300 Notebook PC offer advanced modularity, Intel® Celeron® and Core™ Duo processors, and extensive multimedia support. HP G3000 Notebook PC and Compaq Presario C300 Notebook PC Maintenance and Service Guide 1-1 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 8
80-, or 60-GB high-capacity hard drive, varying by computer model ■ 256-MB DDR1 synchronous DRAM (SDRAM) at 667 MHz and 533 MHz, expandable to 2.0 GB ■ Windows® XP Home Edition or Windows XP Professional, varying by computer model ■ Full-size Windows keyboard with embedded numeric keypad ■ TouchPad - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 9
65-watt AC adapter with 3-wire power cord ■ 6-cell Li-Ion battery ■ Stereo speakers ■ Volume up, volume mute, and volume down buttons ■ Support for the following optical drives: ❏ DVD±RW and CD-RW Super Multi Double-Layer Combo Drive ❏ DVD/CD-RW Combo Drive ■ Connectors: ❏ Audio-in (microphone - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 10
more information.) 3. Wait approximately 5 minutes. 4. Replace the RTC battery and reassemble the computer. 5. Connect AC power to the computer. Do not reinsert any batteries at this time. 6. Turn on the computer. All passwords and CMOS settings have been cleared. 1-4 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 11
power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting the level of performance ■ Battery calibration ■ Lid switch standby/resume ■ Power button ■ Advanced Configuration and Power Management (ACPM) compliance Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 12
Product Description 1.4 External Components The external components on the front of the computer are shown below and described in Table 1-1. Front Components 1-6 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 13
is not plugged into an external power source, the light stays off until the battery reaches a low-battery condition. Drive light Blinks when the hard drive or optical drive is being accessed. Speakers Produce sound. Display release button Opens the computer. Maintenance and Service Guide 1-7 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 14
Product Description The external components on the right side of the computer are shown below and described in Table 1-2. Right-Side Components 1-8 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 15
audio. Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. Optical drive Reads an optical disc. RJ-11 (modem) jack Connects a modem cable. Power connector Connects an AC adapter cable. Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 16
a television, VCR, camcorder, overhead projector, or video capture card. RJ-45 (network) jack Connects a network cable. USB ports (2) Connect optional USB devices. 1-10 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 17
bay Holds the battery. Vent Enable airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as to cycle on and off during routine operation. Maintenance and Service Guide 1-11 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 18
Product Description The standard keyboard components of the computer are shown below and described in Table 1-5. Standard Keyboard Components 1-12 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 19
Table 1-5 Standard Keyboard Components Component Function screen. Numeric keypad keys (15) Can be used like the keys on an external numeric keypad. num lock key Enables numeric lock, turns on the embedded numeric keypad, and turns on the num lock light. Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 20
Product Description The computer top components are shown below and described in Table 1-6. Top Components 1-14 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 21
hold the power button for at least 5 seconds to turn off the computer. Volume down button Decreases speaker volume. Volume up button Increases speaker volume. Volume mute button Mutes and restores speaker volume. num lock light On: Num lock is enabled. Maintenance and Service Guide 1-15 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 22
Table 1-7. TouchPad Components Item 1 2 3 4 Table 1-7 TouchPad Components Component Function TouchPad Moves the pointer and selects or activates items on the screen. TouchPad horizontal scroll zone Allows you to scroll left or right. Left and right TouchPad buttons Function like the left - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 23
3 4 Table 1-8 Bottom Components Component Function Battery bay Holds the battery. Battery release latch Releases a battery from the battery bay. Labels area Contains the serial number and other information labels. Optical drive Reads an optical disc. Maintenance and Service Guide 1-17 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 24
. Ä To prevent overheating, do not obstruct vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or fan to cycle on and off during routine operation. 1-18 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 25
Function Memory/Mini Card module compartment cover ■ Contains 2 memory module slots that support replaceable memory modules. The number of preinstalled memory modules computer functionality. Then contact Customer Care. Hard drive bay Holds the hard drive. Maintenance and Service Guide 1-19 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 26
3, "Illustrated Parts Catalog," to identify replacement parts, and Chapter 5, "Removal and Replacement Procedures," for disassembly steps. The system board provides the following device connections: ■ Intel Core Duo and Celeron processors ■ Audio ■ Display ■ Hard drive ■ Keyboard ■ Memory module - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 27
trained by HP should repair this equipment. All troubleshooting and repair customization utility that can be used even when your Windows operating system is not working or will not load . 1. Turn on or restart the computer in Windows. 2. Before Windows opens and while the "Press to enter - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 28
Troubleshooting 2.2 Using the Setup Utility Changing the Language of the Setup Utility The your preferences and exit the Setup Utility, press f10 and then follow the instructions on the screen. Your preferences go into effect when the computer restarts in Windows. 2-2 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 29
Troubleshooting Navigating and Selecting in the Setup Utility Because the Setup Utility is not Windows-based, it does not support the TouchPad. Navigation and selection are by keystroke. ■ To choose a menu or a menu item, use the arrow keys. ■ To choose an item in a drop-down - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 30
Troubleshooting Utility, press f10, and then follow the instructions on the screen. The Setup Utility default settings are set Support, which is accessible only when the computer is in Windows. The Setup Utility features available for advanced users include a hard drive self-test, a Network Service - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 31
Troubleshooting The " to boot from LAN" message that is displayed in the lower-left corner of the screen each time the computer is started or restarted in Windows or restored from hibernation is the prompt for a Network Service f10, and then follow the instructions on the screen. - or - ❏ If - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 32
View identification information about the computer. ■ View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only). Selecting from the Security Menu Select Administrator password Power-on password Table 2-2 Security Menu To Do - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 33
models only). Enhanced SATA support (select models only) Adapter boot-Enable/disable boot from Internal Network Adapter. ■ Boot Order-Set the boot order for: ❐ USB Floppy ❐ ATAPI CD/DVD ROM Drive ❐ Hard drive ❐ USB Diskette on Key ❐ USB Hard drive ❐ Network adapter Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 34
To Do This Run a comprehensive self-test on the hard drive. Secondary Hard Disk Self Test (select models only) ✎ On models with two hard drives, this menu option is called the Primary Hard Disk Self Test. Run a comprehensive self-test on a secondary hard drive. 2-8 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 35
No Operating System (OS) Loading" 2.10 "Flowchart 2.10-No OS Loading, Hard Drive, Part 1" 2.11 "Flowchart 2.11-No OS Loading, Hard Drive, Part 2" 2.12 "Flowchart 2.12-No OS Loading, Hard Drive, Part 3" 2.13 "Flowchart 2.13-No OS Loading, Diskette Drive" Maintenance and Service Guide 2-9 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 36
Troubleshooting Flowcharts Overview (Continued) Flowchart Description 2.14 "Flowchart 2.14-No OS Loading, Optical Drive" 2.15 "Flowchart 2.15-No Audio, Part 1" 2.16 "Flowchart 2.16-No Audio, Part 2" 2.17 "Flowchart 2.17-Nonfunctioning Device" 2.18 "Flowchart 2.18-Nonfunctioning Keyboard - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 37
? Y Check LED board, speaker connections. Y Go to "Flowchart 2.6-No Video, Part 1." Go to Y "Flowchart 2.9-No Operating System (OS) Loading." Y Go to "Flowchart 2.15-No Audio, Part 1." N All drives working? N Keyboard/ pointing device working? N Connecting to network or modem? End Go to - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 38
Troubleshooting Flowchart 2.2-No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). N Power up on battery power? Y Reset power.* N Power up on battery power? Y Go to "Flowchart 2.3-No Power, Part 2." N Power up on AC power? Y Reset power.* N Power up on - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 39
in battery socket and clean if necessary. Y Power on? Done N Check battery by recharging it, moving it to another computer, or replacing it. N Power on? Y Replace power supply (if applicable). N Done Power on? Y Go to "Flowchart 2.4-No Power, Part 3." Done Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 40
source. Y Power on? N N Power outlet active? Y Replace power cord. Y Power on? N Done Done Try different outlet. External Internal or external AC adapter? Internal Go to "Flowchart 2.5-No Power, Part 4." Replace external AC adapter. N Power on? Y Done Done 2-14 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 41
Replace the following items (if applicable). Check computer operation after each replacement: 1. Internal DC-DC converter* 2. Internal AC adapter 3. Processor board* 4. System board* *NOTE: Replace these items as a set to prevent shorting out among components. Maintenance and Service Guide 2-15 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 42
Troubleshooting Flowchart 2.6-No Video, Part 1 No video. Docking Device Stand-alone or docking device? Go to "Flowchart 2.7-No Video, Part 2." *NOTE: To change from internal to external . N Internal and external video OK? Y Replace system board. Done Done 2-16 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 43
Troubleshooting Flowchart 2.7-No Video, Part 2 Continued from "Flowchart 2.6-No Video, Part 1." Remove computer from docking device, if connected. Adjust display brightness. Check brightness of external monitor. N Y Go to "A" in Video OK? "Flowchart Video OK? Done 2.6-No Video, Part 1." - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 44
Troubleshooting Flowchart 2.8-Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reseat power cord in docking device and power outlet. Check voltage setting docking device with new computer. Remove computer, replace docking device. 2-18 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 45
Troubleshooting Flowchart 2.9-No Operating System (OS) Loading No OS loading.* Reseat power cord in docking device and power outlet. No OS loading from hard drive, go to "Flowchart 2.10-No OS Loading, Hard Drive, Part 1." No OS loading from diskette drive, go to "Flowchart 2.13-No OS Loading, - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 46
2.11-No OS Loading, Hard Drive, Part 2." Done N Boot from diskette? Y Change boot priority through the Setup Utility and reboot. N Boot from hard drive? Y Go to "Flowchart 2.13-No OS Loading, Diskette Drive." Go to "Flowchart 2.17-Nonfunctioning Device." 2-20 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 47
? Y Create partition, and then format hard drive to bootable C:\ prompt. Format hard drive and bring to a bootable C:\ prompt. Y Computer booted? N Go to "Flowchart 2.12-No OS Loading, Hard Drive, Part 3." Load OS using Operating System disc (if applicable). Maintenance and Service Guide 2-21 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 48
Troubleshooting Flowchart 2.12-No OS Loading, Hard Drive, Part 3 Continued from "Flowchart 2.11-No OS Loading, Hard Drive, Part 2." N System files on hard drive? Y Install OS and reboot. Y Virus on hard drive? N Run SCANDISK and check for bad sectors. N Can bad sectors be fixed? Y Clean virus. - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 49
each replacement: N ■ Diskette drive ■ System board Y Reset the computer. Refer to OS loading? Done Section 1.2, "Resetting the N Computer," for instructions. Change boot priority using the Setup Utility. Go to "Flowchart 2.17-Nonfunctioning Device." Maintenance and Service Guide 2-23 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 50
. Y Boots from CD or DVD? Done N Y Reseat drive. Boots from CD or DVD? N N Booting from another device? Y Done Go to "Flowchart 2.17-Nonfunctioning Device." Y Reset the computer. Booting order correct? N Refer to Section 1.2, "Resetting the Computer," for instructions. Go to "Flowchart - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 51
. N Y Computer in docking device (if applicable)? N Undock N Internal audio? Y Go to "Flowchart 2.16-No Audio, Part 2." Go to "Flowchart 2.16-No Audio, Part 2." Replace the docking device. Go to "Flowchart 2.17-Nonfunctioning Device." N Y Audio? Done Maintenance and Service Guide 2-25 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 52
Troubleshooting Flowchart 2.16-No Audio, Part 2 Continued from "Flowchart 2.15-No Audio, Part 1." N Audio driver in OS configured? Y Reload audio drivers. N Correct drivers for application? Y Load drivers and set configuration in OS. Connect to external speaker. N Replace audio Y board - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 53
? Y Y Any physical device detected? N Replace hard drive. Replace NIC. If integrated NIC, replace system board. Fix or replace broken item. Go to "Flowchart 2.9-No Operating System (OS) Loading." N Device boots properly? Y Done Replace diskette drive. Done Maintenance and Service Guide 2-27 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 54
keyboard. N External device works? Y Replace system board. Reseat internal keyboard connector (if applicable). N Keyboard operating properly? Y Replace internal keyboard or cable. Y Keyboard Done operating Done properly? N Replace system board. 2-28 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 55
Troubleshooting Flowchart 2.19-Nonfunctioning Pointing Device Pointing device not operating properly. Connect computer to good external pointing internal pointing device or cable. Y Pointing device Done operating Done properly? N Replace system board. Maintenance and Service Guide 2-29 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 56
and or modem connection Done in OS? reconfigure. working? Y N Disconnect all power from the computer and open. Reseat NIC/modem (if applicable). Replace NIC/modem (if applicable). Y Network or modem connection Done working? N Replace system board. 2-30 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 57
an illustrated parts breakdown and a reference for spare part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Serial Number Location Maintenance and Service Guide 3-1 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 58
Illustrated Parts Catalog 3.2 Computer Major Components Computer Major Components 3-2 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 59
part number information. Switch covers For use with HP G3000 full-featured computer models For use with HP G3000 defeatured computer models 435782-001 436187-001 For use with Compaq Presario C300 computer models 407827-001 Keyboards -141 407856-031 407856-001 Maintenance and Service Guide 3-3 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 60
Illustrated Parts Catalog Computer Major Components 3-4 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 61
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major HP G3000 computer models For use with Compaq Presario C300 computer models USB/audio board cable Power assembly (includes thermal paste) USB/audio board (includes USB/audio board cable) Spare Part Number 435784-001 436188-001 407812- - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 62
Illustrated Parts Catalog Computer Major Components 3-6 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 63
; not illustrated) For use with HP G3000 computer models For use with Compaq Presario C300 computer models 6-cell, 4.0-Amp hour battery Hard drives (include bracket and connector) 5400 rpm, 120-GB 5400 rpm, 100-GB 5400 rpm, 80-GB 5400 rpm, 60-GB Spare Part Number 436184-001 436185-001 407785 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 64
Illustrated Parts Catalog Computer Major Components 3-8 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 65
Parts: Computer Major Components (Continued) Item 16 17 18 19 Description Optical drives DVD±RW and CD-RW Super Multi Double-Layer Combo Drive DVD/CD-RW Combo Drive Memory modules, 1-DIMM PC2-5300 512 MB 256 MB PC2-4200 512 MB 256 MB RTC battery New Zealand Spare Part Number 435777-001 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 66
Illustrated Parts Catalog Computer Major Components 3-10 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 67
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Item 19 Description Mini Card modules ( Montenegro Singapore Slovakia Liechtenstein Lithuania Luxembourg Malta Monaco The Netherlands Spare Part Number 407576-002 Norway Oman Slovenia South Africa Spain Sri - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 68
Illustrated Parts Catalog Computer Major Components 3-12 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 69
in the ROW countries listed below: China Ecuador Haiti Honduras Israel Jordan Kuwait Pakistan Peru Qatar South Korea Thailand The United Arab Emirates Spare Part Number 407576-003 Uruguay Venezuela 407576-291 407107-001 407107-002 Ukraine Uruguay Venezuela Maintenance and Service Guide 3-13 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 70
Illustrated Parts Catalog 3.3 Display Assembly Subcomponents Display Assembly Components 3-14 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 71
use with HP G3000 computer models For use with Compaq Presario C300 computer models ■ Display bezel ■ Display enclosure ■ Display hinge base covers (not illustrated) ■ Display hinge covers (not illustrated) Display Hinge Kit (includes display hinges and display release hook) Display inverter board - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 72
Plastics Kit Item 1 2 Table 3-3 Plastics Kit Spare Part Number Information Description Spare Part Number Plastics Kit For use with HP G3000 computer models For use with Compaq Presario C300 computer models 436184-001 436185-001 Memory/Mini Card module compartment cover (includes 2 captive - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 73
Item 1 2 3 4 Description Spare Part Number Cable Kit For use with HP G3000 computer models 435781-001 For use with Compaq Presario C300 computer models 436186-001 TouchPad cable Modem connector cable USB/audio board cable Power connector cable Maintenance and Service Guide 3-17 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 74
Illustrated Parts Catalog 3.6 Mass Storage Devices 3-18 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 75
, 100-GB 5400 rpm, 80-GB 5400 rpm, 60-GB Optical drives DVD±RW and CD-RW Super Multi Double-Layer Combo Drive DVD/CD-RW Combo Drive USB digital drive (not illustrated) Spare Part Number 435775-001 435774-001 435773-001 435776-001 435777-001 435778-001 364727-001 Maintenance and Service Guide 3-19 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 76
(Not Illustrated) Table 3-6 Miscellaneous (Not Illustrated) Spare Part Information Description 65-watt AC adapter Analog TV tuner Carrying case Composite S-Video and audio cable DVB-T TV tuner DVB-T TV tuner antenna Headset RF cable RF input adapter cable TV tuner remote control USB infrared - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 77
Illustrated) Spare Part Information (Continued) Description Spare Part Number Power cords Australia 403811 Appendix A, "Screw Listing," for more information on specifications and usage) 435780-001 ■ Phillips PM2.5×5.0 captive ■ Phillips PM2.5×4.0 screw Maintenance and Service Guide 3-21 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 78
Description USB travel mouse USB digital drive Headset Keyboard for use in Taiwan 65-watt AC adapter Power cord for use in the United States Power cord for use in Australia Power cord for use in the United Kingdom Power cord for use in Italy Power cord for use in Denmark Power cord for use in Sweden - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 79
Catalog Table 3-7 Sequential Part Number Listing (Continued) Spare Part Number 407107-001 407107-002 407576-001 Description 802.11b/g WLAN module for use in the Indonesia Malaysia Mexico New Zealand Paraguay Saudi Arabia Taiwan The United States Vietnam Maintenance and Service Guide 3-23 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 80
Catalog Table 3-7 Sequential Part Number Listing (Continued) Spare Part Number 407576-002 Description 802.11a/b/g WLAN module for use in the MOW2 countries listed below South Africa Spain Sri Lanka Sweden Switzerland Turkey The United Kingdom Uzbekistan 3-24 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 81
feet for use on the base enclosure) Speakers Display Hinge Kit Display inverter board TouchPad bracket Base enclosure RTC battery (includes 2-sided tape) Switch cover for use with Compaq Presario C300 computer models Keyboard for use in the United States Maintenance and Service Guide 3-25 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 82
use in Latin America Keyboard for use in Saudi Arabia Keyboard for use in the Czech Republic Keyboard for use in Russia Keyboard for use in Thailand Keyboard for use in Japan Keyboard for use in Belgium Keyboard for use in Korea Keyboard for use internationally 3-26 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 83
001 430202-001 430533-001 Description Keyboard for use in Israel Keyboard for use in Denmark, Finland, Norway, and Sweden Composite S-Video and audio cable RF input adapter cable Analog TV tuner TV tuner 60-GHz processor (includes thermal paste) Display Cable Kit Maintenance and Service Guide 3-27 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 84
antenna transceivers, and antenna cables) 256 MB, PC2-4200, 1-DIMM, memory module 512 MB, PC2-4200, 1-DIMM, memory module 256-MB, PC2-5300, 1-DIMM, memory module 512-MB, PC2-5300, 1-DIMM, memory module 80-GB, 5400 rpm hard drive (includes bracket and connector) 3-28 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 85
) 120-GB, 5400-rpm hard drive (includes bracket and connector) 60-GB, 5400 rpm hard drive (includes bracket and connector) DVD±RW and CD-RW Super Multi Double-Layer Combo Drive DVD/CD-RW Combo Drive 6-cell, 4.0-amp hour battery Screw Kit Cable Kit for use with HP G3000 computer models Cable Kit - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 86
models Top cover Display release button assembly Display Plastics Kit for use with Compaq Presario C300 computer models Display Label Kit for use with HP G3000 computer models Display Label Kit for use with Compaq Presario C300 computer models Wired optical mouse 3-30 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 87
4 Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 and P1 screwdrivers ■ - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 88
Service parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and Connectors Ä CAUTION: When servicing cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 89
with at least one inch of shock-proof foam. ■ Avoid dropping drives from any height onto any surface. ■ After removing a hard drive, CD-ROM drive, or a diskette drive, place it in a static-proof bag. ■ Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 90
many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions. A sudden discharge of static electricity degrade in the internal layers, reducing its life expectancy. 4-4 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 91
grounded when touching a sensitive component or assembly. ■ Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam. ■ Use transporters and conveyors not possible, use an ionizer to dissipate electric charges. Maintenance and Service Guide 4-5 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 92
components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations. ■ Avoid contact with pins, leads, or circuitry. ■ Turn off power and input signals before inserting or removing connectors or test equipment. 4-6 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 93
. ■ Conductive tabletop workstations with ground cords of one megohm resistance. ■ Static-dissipative tables or floor mats with hard ties to the ground. ■ Field service kits. ■ Static awareness labels. ■ Material-handling packages. ■ Nonconductive plastic bags, tubes, or boxes. ■ Metal tote boxes - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 94
4-2 Static-Shielding Materials Material Use Voltage Protection Level Antistatic plastic Bags 1,500 V Carbon-loaded plastic Floor mats 7,500 V Metallized laminate Floor mats 5,000 V 4-8 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 95
and replacement procedures. There are as many as 84 screws, in 10 different sizes, that may have to be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Refer to Appendix A, "Screw Listing," for detailed - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 96
Removal and Replacement Procedures 5.1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Serial Number Location 5-2 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 97
Disassembly Battery 0 Hard Drive 2 loosened to remove the hard drive cover 4 to disassemble the hard drive Computer Feet 0 Memory Module 1 loosened to remove the memory/Mini to restore computer functionality. Then contact Customer Care. RTC Battery 0 Maintenance and Service Guide 5-3 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 98
5.9 Description Optical Drive 5.10 Switch Cover 5.11 Keyboard 5.12 Display hinge base covers 4 to remove the display panel 2 to remove the display release hook 4 to remove each display hinge 1 to remove each wireless antenna transceiver 18 2 6 2 7 1 loosened 5-4 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 99
in hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power cord. Battery Spare Part Number Information 6-cell, 4.0-Amp hour 435779-001 Maintenance and Service Guide 5-5 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 100
the front toward you. b. Slide the battery release latch 1 to the left. (The battery disengages from the computer.) c. Lift the front edge of the battery 2 and swing it back to remove it. Removing the Battery Reverse the above procedure to install the battery. 5-6 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 101
swing it up and forward and remove it. ✎ The hard drive cover is included in the Plastics Kits, spare part numbers 436184-001 (for use with HP G3000 computer models) and 436185-001 (for use with Compaq Presario C300 computer models). Removing the Hard Drive Cover Maintenance and Service Guide 5-7 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 102
Removal and Replacement Procedures 4. Slide the hard drive 1 to the right, and then lift the hard drive 2 from the hard drive bay. Removing the Hard Drive 5-8 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 103
Phillips PM3.0×4.0 hard drive bracket screws 1 that secure the hard drive bracket to the hard drive. 6. Slide the bracket 2 away from the hard drive to remove it. Removing the Hard Drive Bracket Reverse the above procedure to reassemble and install the hard drive. Maintenance and Service Guide 5-9 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 104
The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kits, spare part numbers 407780-001 (for use with HP G3000 computer models) and 407781-001 (for use with Compaq Presario C300 computer models). Replacing the Computer Feet 5-10 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 105
and Replacement Procedures 5.6 Memory Module Memory Module Spare Part Number Information PC2-5300, 1-DIMM 512 MB 256 MB PC2-4200, 1-DIMM 512 MB 256 MB 435772-001 435771-001 435770-001 435769-001 1. Prepare the computer for disassembly (refer to Section 5.3). Maintenance and Service Guide 5-11 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 106
/Mini Card module compartment cover is included in the Plastics Kits, spare part numbers 436184-001 (for use with HP G3000 computer models) and 436185-001 (for use with Compaq Presario C300 computer models). Removing the Memory/Mini Card Module Compartment Cover 5-12 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 107
the memory module by pulling the module away from the socket at an angle 2. ✎ Memory modules are designed with a notch 3 to prevent incorrect installation into the memory module socket. Removing the Memory Module Reverse the above procedure to install a memory module. Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 108
Removal and Replacement Procedures 5.7 Mini Card Module Mini Card Module Spare Part Number Information 802.11a/b/g WLAN module for use in the MOW1 countries listed below: Antigua Africa Spain Sri Lanka Sweden Switzerland Turkey The United Kingdom Uzbekistan 5-14 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 109
Removal and Replacement Procedures Mini Card Module Spare Part Number Information (Continued) 802.11a/b/g WLAN module for use 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the memory/Mini Card module compartment cover (Section 5.6). Maintenance and Service Guide 5-15 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 110
prevent incorrect installation into the Mini Card module socket. Removing a Mini Card Module Reverse the above procedure to install a Mini Card module. 5-16 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 111
the memory/Mini Card module compartment cover (Section 5.6). 3. Remove the Mini Card communications module (Section 5.7). 4. Remove the RTC battery from the socket on the system board. Removing the RTC Battery Reverse the above procedure to install an RTC battery. Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 112
Drive Optical Drive Spare Part Number Information DVD±RW and CD-RW Super Multi Double-Layer Combo Drive DVD/CD-RW Combo Drive 435777-001 435778-001 1. Prepare the computer for disassembly (Section 5.3). 2. Position the computer with the left side toward you. 5-18 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 113
PM2.5×5.0 screw 1 that secures the optical drive to the computer. 4. Insert a thin tool into the notch 2 on the back of the optical drive and push to disconnect the optical drive from the system board. 5. Remove the optical drive 3. Removing the Optical Drive Maintenance and Service Guide 5-19 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 114
the connector toward you. b. Remove the two Phillips PM2.0×4.0 screws 1 that secure the optical drive bracket to the optical drive. c. Remove the optical drive bracket 2. Removing the Optical Drive Bracket Reverse the above procedure to install an optical drive. 5-20 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 115
Removal and Replacement Procedures 5.10 Switch Cover Switch Cover Spare Part Number Information For use with HP G3000 full-featured computer models For use with HP G3000 defeatured computer models For use with Compaq Presario C300 computer models 435782-001 436187-001 407827-001 1. Prepare the - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 116
cover 2 disengages from the computer. 6. Remove the switch cover. Removing the Switch Cover Reverse the above procedure to install the switch cover. 5-22 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 117
Removal and Replacement Procedures Keyboard Spare Part Number Information Belgium The Czech Republic Denmark, Finland, Norway, Sweden France French Canada Germany 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the switch cover (Section 5.10). Maintenance and Service Guide 5-23 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 118
Removal and Replacement Procedures 3. Remove the four Phillips PM2.5×5.0 screws 1 that secure the keyboard to the computer. 4. Lift the rear edge of the keyboard 2 and swing it forward until it rests on the palm rest. Releasing the Keyboard 5-24 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 119
Replacement Procedures 5. Release the zero insertion force (ZIF) connector to which the keyboard cable 1 is attached and disconnect the keyboard cable 2. Removing the Keyboard 6. Remove the keyboard assembly. Reverse the above procedure to install the keyboard. Maintenance and Service Guide 5-25 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 120
Assembly Spare Part Number Information HP G3000 computer models For use with Compaq Presario C300 computer models 435767-001 435768-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the memory/Mini Card module compartment cover (Section 5.6). 5-26 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 121
two Phillips PM2.5×13.0 screws 2 that secure the display assembly to the computer. Disconnecting the Wireless Antenna Cables and Removing the Display Screws Maintenance and Service Guide 5-27 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 122
Remove the switch cover (Section 5.10). 6. Remove the keyboard (Section 5.11). 7. Disconnect the display cable 1 from the system board. 8. Remove the wireless antenna cables from the clips 2 in the top cover. Disconnecting the Display and Wireless Antenna Cables 5-28 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 123
the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 9. . Lift the display assembly straight up and remove it 2. Removing the Display Assembly Maintenance and Service Guide 5-29 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 124
Plastics Kit For use with HP G3000 computer models For use with Compaq Presario C300 computer models ■ Display bezel ■ Display enclosure ■ Display hinge base covers ■ Display hinge covers Display Hinge Kit (includes display hinges and display release hook) Display inverter board 15.4-inch, WXGA with - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 125
Phillips PM2.5×7.0 screws 3 that secure the display bezel to the display assembly. ✎ The rubber screw covers are available in the Display Screw Kit, spare part number 435788-001. The four rubber screw covers 1 on the top edge of the display bezel are a different size and shape than the two rubber - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 126
Procedures ✎ The display bezel and display enclosure are available in the Display Plastics Kits, spare part numbers 436190-001 (for use with HP G3000 computer models) and 407793-001 (for use with Compaq Presario C300 computer models). 12. Flex the inside edges of the left and right sides 1 and the - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 127
Removal and Replacement Procedures 14. Disconnect the display panel cable 1 and display backlight cable 2 from the display inverter board. Disconnecting the Display Panel Cables Maintenance and Service Guide 5-33 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 128
covers are available in the Display Plastics Kits, spare part numbers 436190-001 (for use with HP G3000 computer models) and 407793-001 (for use with Compaq Presario C300 computer models). 15. If is necessary to replace the display hinge base covers, remove the two Phillips PM2.5×5.0 screws 1 that - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 129
Display inverter board 435787-001 407800-001 17. Remove the four Phillips PM2.5×5.0 screws 1 that secure the display panel and inverter board to the display enclosure. 18. Remove the display panel 2 and inverter board 3. Removing the Display Panel and Inverter Board Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 130
in the Display Plastics Kits, spare part numbers 436190-001 (for use with HP G3000 computer models) and 407793-001 (for use with Compaq Presario C300 computer models). 19. If it is necessary to replace either of the display hinge covers, detach the display hinge cover clips 1 from the display - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 131
Display Hinge Kit, spare part number 407797-001. 22. If it is necessary to replace the display release hook, remove the two PM2.5×5.0 screws 1 that secure the hook to the display enclosure. 23. Remove the display release hook 2. Removing the Display Release Hook Maintenance and Service Guide 5-37 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 132
in the Display Hinge Kit, spare part number 407797-001. 24. If it is necessary to replace the display hinges, remove the four Phillips PM2.0×4.0 screws 1 that secure each hinge to the display panel. 25. Remove the display hinges 2. Removing the Display Hinges 5-38 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 133
✎ The wireless antenna transceivers and cables are available in the Wireless Antenna Kit, spare part number 410118-001. 26. If it is necessary to replace the wireless antenna transceivers and above procedure to reassemble and install the display assembly. Maintenance and Service Guide 5-39 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 134
5.3) and then remove the following components: a. Hard drive (Section 5.4) b. Memory/Mini Card module compartment cover (Section 5.6) c. Optical drive (Section 5.9) d. Switch cover (Section 5.10) e. Keyboard (Section 5.11) f. Display assembly (Section 5.12) 5-40 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 135
cable 1 is connected and disconnect the TouchPad cable 2 from the system board. ✎ The TouchPad cable is included in the Cable Kit, spare part number 435781-001. 3. Remove the two Phillips PM2.5×13.0 screws 3 that secure the base enclosure to the computer. Disconnecting the TouchPad Cable and - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 136
Removal and Replacement Procedures 4. Turn the computer upside down with the front toward you. 5. Remove the eleven Phillips PM2.5×13.0 screws that secure the base enclosure to the computer. Removing the Base Enclosure Screws, Part 2 5-42 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 137
Removal and Replacement Procedures 6. Remove the two Phillips PM2.5×5.0 screws 1 in the hard drive bay and and the three Phillips PM2.5×5.0 screws 2 in the battery bay that secure the base enclosure to the computer. Removing the Base Enclosure Screws, Part 3 Maintenance and Service Guide 5-43 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 138
. 8. Lift the base enclosure 2 straight up and remove it. Removing the Base Enclosure Reverse the above procedure to install the base enclosure. 5-44 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 139
■ RTC battery (Section 5.8) ■ Power connector cable (Section 5.14) ■ Heat sink (Section 5.17) ■ Processor (Section 5.18) ■ Fan/heat sink assembly (Section 5.17) 1. Prepare the computer for disassembly (Section 5.3), and then remove the following components: a. Hard drive (Section 5.4) b. Memory/Mini - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 140
Removal and Replacement Procedures 3. Release the ZIF connector 1 to which the LED board cable is connected and disconnect the LED board cable 2 from the system board. Disconnecting the LED Board Cable 5-46 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 141
with the front toward you. 5. Disconnect the power connector cable 1 from the system board. 6. Remove the power connector 2 from the clip in the base enclosure and remove the cable from the routing channel 3 in the top cover. Removing the Power Connector Cable Maintenance and Service Guide 5-47 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 142
connector 1 from the clip in the top cover and remove the modem connector cable 2 from the routing channel in the top cover. 8. Disconnect the USB/audio board cable 3 from the USB/audio board. Removing the Modem Connector Cable 5-48 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 143
USB/audio board cable is included with the USB/audio board and is also available in the Cable Kits, spare part numbers 435781-001 (for use with HP G3000 computer models) and 436186-001 (for use with Compaq Presario C300 computer models). Removing the USB/Audio Board Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 144
Removal and Replacement Procedures 12. Use the optical drive connector 1 to lift the left side of the system board 2 until it clears the top cover. 13. Slide the system board 3 to the left at an angle and remove it. Removing the System Board 5-50 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 145
-001. The modem connector cable is available in the Cable Kits, spare part numbers 435781-001 (for use with HP G3000 computer models) and 436186-001 (for use with Compaq Presario C300 computer models). Disconnecting the USB/Audio Board, Speaker, and Modem Cables Maintenance and Service Guide 5-51 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 146
cable and modem connector cable aside. 17. Lift the system board and separate the speakers from the system board. ✎ The speakers are available using spare part number 407785-001. Removing the Speakers Reverse the above procedure to install the system board. 5-52 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 147
components: a. Hard drive (Section 5.4) b. Memory/Mini Card module compartment cover (Section 5.6) c. Optical drive (Section 5.9) d. Switch cover (Section 5.10) e. Keyboard (Section 5.11) f. Display assembly (Section 5.12) g. Base enclosure (Section 5.13) Maintenance and Service Guide 5-53 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 148
board. ✎ The TouchPad cable is included in the Cable Kits, spare part numbers 435781-001 (for use with HP G3000 computer models) and 436186-001 (for use with Compaq Presario C300 computer models). 3. Remove the TouchPad cable 3. Removing the TouchPad Cable 5-54 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 149
the two Phillips PM2.5×5.0 screws 2 that secure the TouchPad bracket to the top cover. 5. Remove the TouchPad bracket 3. ✎ The TouchPad bracket is available using spare part number 407812-001. Removing the TouchPad Bracket Maintenance and Service Guide 5-55 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 150
springs 4 from the top cover. Removing the Display Release Button Assembly Reverse the above procedure to install the display release button assembly. 5-56 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 151
a. Hard drive (Section 5.4) b. Memory/Mini Card module compartment cover (Section 5.6) c. Optical drive (Section 5.9) d. Switch cover (Section 5.10) e. Keyboard (Section 5.11) f. Display assembly (Section 5.12) g. Base enclosure (Section 5.13) h. System board (Section 5.14) Maintenance and Service - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 152
Removal and Replacement Procedures 2. Remove the two Phillips PM2.5×5.0 screws 1 that secure the LED board to the top cover. 3. Remove the LED board and cable 2. Removing the LED Board Reverse the above procedure to install the LED board. 5-58 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 153
a. Hard drive (Section 5.4) b. Memory/Mini Card module compartment cover (Section 5.6) c. Optical drive (Section 5.9) d. Switch cover (Section 5.10) e. Keyboard (Section 5.11) f. Display assembly (Section 5.12) g. Base enclosure (Section 5.13) h. System board (Section 5.14) Maintenance and Service - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 154
Removal and Replacement Procedures 2. Turn the system board right side up with the USB ports toward you. 3. Remove the Phillips PM2.0×4.0 screw that secures the fan/heat sink assembly to the system board. Removing the Fan/Heat Sink Assembly Screws, Part 1 5-60 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 155
the system board. 6. Remove the four Phillips PM2.5×7.0 screws 2 that secure the heat sink to the system board. Removing the Fan/Heat Sink Assembly Screws, Part 2 Maintenance and Service Guide 5-61 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 156
Removal and Replacement Procedures 7. Remove the two Phillips PM3.0×6.0 screws on each side of the external monitor port that secure the fan/heat sink assembly to the system board. Removing the Fan/Heat Sink Assembly Screws, Part 3 5-62 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 157
to move the fan/heat sink assembly from side to side to detach it from the processor. Removing the Fan/Heat Sink Assembly Maintenance and Service Guide 5-63 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 158
reapplied to both surfaces before the fan/heat sink assembly is reinstalled. Thermal paste is included with all fan/heat sink assembly and processor spare part kits. Replacing the Thermal Paste Reverse the above procedure to install the fan/heat sink assembly. 5-64 Maintenance and - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 159
disassembly (Section 5.3), and then remove the following components: a. Hard drive (Section 5.4) b. Memory/Mini Card module compartment cover (Section 5.6) c. Optical drive (Section 5.9) d. Switch cover (Section 5.10) e. Keyboard (Section 5.11) f. Display assembly (Section 5.12) g. Base enclosure - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 160
icon 4 in the front right corner when you install the processor. Removing the Processor Reverse the above procedure to install the processor. 5-66 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 161
physical and performance specifications. Table 6-1 Computer Dimensions Height Front Rear Width Depth Weight With optical drive and 8-cell battery Input Power Operating voltage Operating 3.5 A or 4.74 A 5°C to 35°C -20°C to 60°C 41°F to 95°F -4°F to 140°F Maintenance and Service Guide 6-1 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 162
Specifications Table 6-1 Computer (Continued) Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95% 10% to 90% 5% to 95 specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 6-2 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 163
Character display Total power consumption Viewing angle 20.7 cm 33.1 cm 39.1 cm Up to 16.8 million 200:1 180 nits typical 8.15 in 13.03 in 15.39 in 0.259 × 0.259 mm 1280 × 800 RGB vertical stripe Edge lit 80 × 25 4 W +/-65° horizontal, +50° vertical typical Maintenance and Service Guide 6-3 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 164
to 55°C (41°F to 131°F) ✎ Certain restrictions and exclusions apply. Consult Customer Care for details. *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. †Actual drive specifications may differ slightly. 6-4 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 165
to 55°C (41°F to 131°F) ✎ Certain restrictions and exclusions apply. Consult Customer Care for details. *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. †Actual drive specifications may differ slightly. Maintenance and Service Guide 6-5 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 166
Specifications Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Disc thickness Track pitch Table 6-4 DVD/CD-RW Combo Drive Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio, CD-XA ready (Mode 2, Form 1 and 2), CD-I ready - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 167
Specifications Table 6-4 DVD/CD-RW Combo Drive (Continued) Access time CD media DVD media Random Full stroke < 110 ms < 210 ms < 130 ms < 225 ms Audio output level Line-out, 0.7 V rms Cache buffer 2 MB Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 168
Specifications Table 6-5 DVD±RW and CD-RW Double-Layer Combo Drive Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Disc thickness Track pitch Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2), CD Digital Audio, CD-XA ready (Mode 2, Form - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 169
Specifications Table 6-5 DVD±RW and CD-RW Double-Layer Combo Drive (Continued) Access time CD DVD Random Full stroke < 175 ms < 285 ms < 230 ms < 335 ms Audio output level Audio-out, 0.7 Vrms Cache buffer 2 MB Data transfer rate CD-R (16X) CD-RW (8X) CD-ROM (24X) DVD (8X) DVD-R (4X) - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 170
® Natural Keyboard Cascaded USB2 Enhanced Host Controller-24CD COM1 Conexant AC-Link Audio Data Fax Modem with SmartCP Diskette drive Parallel port System CMOS/real-time clock Microsoft ACPI-compliant system Realtek RTL8139 Family PCI fast Ethernet Controller 6-10 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 171
IRQ15 Secondary IDE channel *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. ✎ PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4. Maintenance and Service Guide 6-11 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 172
Specifications I/O Address (hex) 000 - 00F 010 - 01F 020 - 021 022 - 024 025 - CPU Counter/timer registers Unused Keyboard controller Port B Unused Keyboard controller Unused NMI enable/RTC Unused DMA page registers Unused Port A Unused Interrupt controller no. 2 6-12 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 173
Specifications Table 6-7 System I/O Addresses (Continued) I/O Address (hex) 0A2 - 0BF 0C0 - 0DF 0E0 - 0EF 0F0 - 0F1 disk controller Unused Joystick (decoded in ESS1688) Unused Entertainment audio Unused Unused Unused Unused Unused Unused Reserved serial port Maintenance and Service Guide 6-13 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 174
FM synthesizer-OPL3 Unused VGA Reserved (parallel port/no EPP support) VGA PC Card controller in CPU Unused Internal modem "A" diskette controller Serial port (COM1/default) PCI configuration index register (PCIDIVO-1) PCI configuration data register (PCIDIVO-1) 6-14 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 175
Specifications Size 640 KB 128 KB 48 KB 160 KB 64 KB 15 MB 58 MB 58 MB 2 MB 4 GB 64 KB Table 6-8 System Memory Map Memory memory Video memory Video BIOS Unused System BIOS Extended memory Super extended memory Unused Video memory (direct access) Unused System BIOS Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 176
System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5. 6-16 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 177
provides specification and reference information for the screws and screw locks used in the computer. All screws listed in this appendix are available in the Computer Screw Kit, spare part number 435780-001, and the Display Screw Kit, spare part number 435788-001. Maintenance and Service Guide A-1 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 178
Black 3 5.0 mm 2.5 mm 5.0 mm Where used: 1 Two Mini Card screws that secure the hard drive cover to the computer (screws are captured on the cover by C clips; documented in Section 5.4) 2 One screw that secures the memory/Mini Card module compartment cover to the computer (screw is captured on the - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 179
Screw Listing Table A-2 Phillips PM3.0×4.0 Screw Head mm Color Qty. Length Thread Width Black 4 4.0 mm 3.0 mm 5.0 mm Where used: 4 screws that secure the hard drive bracket to the hard drive (documented in Section 5.4) Phillips PM3.0×4.0 Screw Locations Maintenance and Service Guide A-3 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 180
Screw Listing Table A-3 Phillips PM2.5×5.0 Screw Head mm Color Qty. Length Thread Width Black 28 5.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the optical drive to the computer (documented in Section 5.9) Phillips PM2.5×5.0 Screw Location A-4 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 181
28 5.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the switch cover to the computer (documented in Section 5.10) Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide A-5 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 182
Screw Listing Table A-3 Phillips PM2.5×5.0 Screw (Continued) mm Color Qty. Length Thread Black 28 5.0 mm 2.5 mm Where used: 4 screws that secure the keyboard to the computer (documented in Section 5.11) Head Width 5.0 mm Phillips PM2.5×5.0 Screw Locations A-6 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 183
Listing Table A-3 Phillips PM2.5×5.0 Screw (Continued) Head mm Color Qty. Length Thread Width Black 28 5.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the display hinge base covers to the display enclosure (documented in Section 5.12) Phillips PM2.5×5.0 Screw Locations Maintenance and - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 184
PM2.5×5.0 Screw (Continued) Head mm Color Qty. Length Thread Width Black 28 5.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the display panel and inverter board to the display enclosure (documented in Section 5.12) Phillips PM2.5×5.0 Screw Locations A-8 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 185
2.5 mm 5.0 mm Where used: 2 screws that secure the display release hook to the display enclosure (documented in Section 5.12) Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide A-9 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 186
5.0 mm Where used: 2 screws that secure the wireless antenna transceivers to the display enclosure (documented in Section 5.12) Phillips PM2.5×5.0 Screw Locations A-10 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 187
28 5.0 mm 2.5 mm 5.0 mm Where used: 5 screws that secure the base enclosure to the computer (documented in Section 5.13) Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide A-11 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 188
2.5 mm 5.0 mm Where used: 2 screws that secure the system board to the top cover (documented in Section 5.14) Phillips PM2.5×5.0 Screw Locations A-12 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 189
5.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the TouchPad bracket to the top cover (documented in Section 5.15) Phillips PM2.5×5.0 Screw Locations Maintenance and Service Guide A-13 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 190
2.5 mm 5.0 mm Where used: 2 screws that secure the LED board to the top cover (documented in Section 5.16) Phillips PM2.5×5.0 Screw Locations A-14 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 191
Listing Table A-4 Phillips PM2.0×3.0 Screw Head mm Color Qty. Length Thread Width Silver 2 3.0 mm 2.0 mm 5.0 mm Where used: 2 screws that secure the optical drive bracket to the optical drive (documented in Section 5.12) Phillips PM2.0×3.0 Screw Locations Maintenance and Service Guide A-15 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 192
Screw Listing Table A-5 Phillips PM2.0×4.0 Screw Head mm Color Qty. Length Thread Width Black 11 4.0 mm 2.0 mm 4.0 mm Where used: 8 screws that secure the display hinges to the display panel (documented in Section 5.12) Phillips PM2.0×4.0 Screw Locations A-16 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 193
4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the Mini Card module to the system board (documented in Section 5.7) Phillips PM2.0×4.0 Screw Locations Maintenance and Service Guide A-17 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 194
used: One screw that secures the fan/heat sink assembly to the system board (documented in Section 5.17) Phillips PM2.0×4.0 Screw Location A-18 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 195
Screw Listing Table A-6 Phillips PM2.5×13.0 Screw Head mm Color Qty. Length Thread Width Black 15 13.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the display assembly to the computer (documented in Section 5.12) Phillips PM2.5×13.0 Screw Locations Maintenance and Service Guide A-19 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 196
2.5 mm 5.0 mm Where used: 2 screws that secure the base enclosure to the computer (documented in Section 5.13) Phillips PM2.5×13.0 Screw Locations A-20 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 197
2.5 mm 5.0 mm Where used: 11 screws that secure the base enclosure to the computer (documented in Section 5.13) Phillips PM2.5×13.0 Screw Locations Maintenance and Service Guide A-21 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 198
Screw Listing Table A-7 Phillips PM2.5×9.0 Screw Head mm Color Qty. Length Thread Width Black 4 9.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the display assembly to the computer (documented in Section 5.12) Phillips PM2.5×9.0 Screw Locations A-22 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 199
7.0 mm 2.5 mm 6.0 mm Where used: 6 screws that secure the display bezel to the display enclosure (documented in Section 5.12) Phillips PM2.5×7.0 Screw Locations Maintenance and Service Guide A-23 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 200
2.5 mm 6.0 mm Where used: 4 screws that secure the heat sink to the system board (documented in Section 5.17) Phillips PM2.5×7.0 Screw Locations A-24 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 201
2.5 mm 5.0 mm Where used: 4 screws that secure the display bezel to the display enclosure (documented in Section 5.15) Silver Phillips PM2.5×4.0 Screw Locations Maintenance and Service Guide A-25 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 202
Where used: 2 screws that secure the fan/heat sink assembly to the system board (documented in Section 5.17) Phillips PM3.0×6.0 Screw Locations A-26 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 203
system recovery (PC Recovery software feature). With PC Recovery, you can recover your full factory image if you experience system failure or instability. PC Recovery works from a dedicated recovery partition on the hard drive or from recovery discs you create. Maintenance and Service Guide B-1 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 204
Recovery points using Windows XP Professional System screen. b. Copy the screen: To copy only the active window, press alt+fn+prt sc. To copy the entire screen, press fn+prt sc. c. To paste the copied images into a document, open Word, and then select Edit > Paste. B-2 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 205
then change your mind, you can reverse the restoration. Create a System Restore Point 1. Select Start > Help and Support > System Restore. The System Restore window opens. 2. Click Create a restore point, and then click Next. 3. Follow the on-screen instructions. Maintenance and Service Guide B-3 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 206
Select Start > Help and Support > System Restore. The System Restore window opens. 2. Click Restore my computer to an earlier time, and then click Next. 3. Follow the on-screen instructions. Creating Recovery Discs PC Recovery Disc Creator creates a set of recovery CDs or DVDs for the computer. Use - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 207
of disc you want to use and click Next. ✎ The software examines the image and displays the number of blank discs needed to create your recovery discs. 4. Insert the first disc and follow the on-screen instructions to complete the creation of the recovery discs. Maintenance and Service Guide B-5 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 208
must be reinstalled from the disc provided by the manufacturer or downloaded from the manufacturer's Web site. ✎ Before reinstalling the program, be sure it is fully uninstalled. The Application and Driver Recovery tool replaces corrupted system files and reinstalls deleted system files within - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 209
system if you experience system failure or instability. PC Recovery works from recovery discs that you create or from a dedicated recovery partition on the hard drive. ✎ Windows XP has its own built-in repair features, such as System Restore and driver roll-back capabilities. If you have not already - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 210
Back up all personal files. 2. Insert the first recovery disc into the optical drive and restart the computer. 3. Follow the on-screen instructions. Recovering from the Partition on the Hard Drive You can perform a recovery from the partition on the hard drive from either the Start button or f11. To - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 211
state. Select this option only as a last resort. a. Click Advanced Options on the System Recovery screen. b. Select Destructive Recovery and follow the on-screen instructions. Deleting the Recovery Partition on the Hard Drive The PC Recovery Advanced Options menu provides the option of deleting the - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 212
follow the on-screen instructions. Updating Reinstalled Software After you perform a system recovery, connect to the Internet to update all reinstalled software. To access update links for the operating system and other software provided on your computer: » Select Start > Help and Support. To update - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 213
are the liquid crystal display (LCD) panel and the backlight. Careful handling should be exercised when removing these components. ✎ Materials Disposal This HP product contains mercury in the display the Electronic Industries Alliance (EIA) at http://www.eiae.org. Maintenance and Service Guide C-1 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 214
are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another. Refer to Section 5.12, "Display Assembly," for display assembly disassembly steps. C-2 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 215
Display Component Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. Removing the Display Bezel Screw Covers and Screws Maintenance and Service Guide C-3 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 216
Display Component Recycling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3. Removing the Display Bezel C-4 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 217
Display Component Recycling 4. Disconnect all LCD panel cables 1 from the display inverter board and remove the inverter board 2. Removing the Display Inverter Board Maintenance and Service Guide C-5 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 218
Display Component Recycling 5. Remove all screws 1 that secure the LCD panel to the display enclosure. 6. Remove the LCD panel 2 from the display enclosure. Removing the LCD Panel C-6 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 219
Display Component Recycling 7. Turn the LCD panel upside down. 8. Remove all screws that secure the LCD panel frame to the LCD panel. Removing the LCD Panel Frame Screws Maintenance and Service Guide C-7 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 220
Display Component Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the side of the LCD panel to the LCD panel frame. 10. Remove the LCD panel frame 2 from the display panel. Removing the LCD Panel Frame C-8 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 221
Display Component Recycling 11. Remove the screws 1 that secure the backlight cover to the LCD panel. 12. Lift the top edge of the backlight cover 2 and swing it forward. 13. Remove the backlight cover. Removing the Backlight Cover Maintenance and Service Guide C-9 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 222
Display Component Recycling 14. Turn the LCD panel right-side up. 15. Remove the backlight cables 1 from the clip 2 in the LCD panel. Releasing the Backlight Cables C-10 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 223
Display Component Recycling 16. Turn the LCD panel upside down. 17. Remove the backlight frame from the LCD panel. Removing the Backlight Frame Maintenance and Service Guide C-11 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 224
avoid damaging this component and causing exposure to the mercury. 18. Slide the backlight out of the backlight frame. Removing the Backlight C-12 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 225
the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the LCD rear panel. 21. Release the LCD panel 3 from the LCD rear panel. 22. Release the tape 4 that secures the LCD panel to the LCD rear panel. Releasing the LCD Panel Maintenance and Service Guide C-13 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 226
Display Component Recycling 23. Remove the LCD panel. Removing the LCD Panel 24. Recycle the backlight and LCD panel. C-14 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 227
D Connector Pin Assignments Table D-1 Audio-Out (Headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel Pin Signal 3 Ground Maintenance and Service Guide D-1 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 228
Connector Pin Assignments Table D-2 Audio-In (Microphone) Pin Signal 1 Audio signal in 2 Audio signal in Pin Signal 3 Ground Table D-3 Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - Pin Signal 3 Data + 4 Ground D-2 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 229
Connector Pin Assignments Table D-4 S-Video-Out Pin Signal 1 S-VHS color (C) signal 2 Composite video signal 3 S-VHS intensity (Y) signal 4 S-VHS color ground Pin Signal 5 TV-CD 6 S-VHS intensity ground 7 Composite video ground Maintenance and Service Guide D-3 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 230
analog Pin Signal 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock D-4 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 231
Connector Pin Assignments Table D-6 RJ-11 (Modem) Pin Signal 1 Unused 2 Tip 3 Ring Pin Signal 4 Unused 5 Unused 6 Unused Maintenance and Service Guide D-5 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 232
Connector Pin Assignments Table D-7 RJ-45 (Network) Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused Pin Signal 5 Unused 6 Receive - 7 Unused 8 Unused D-6 Maintenance and Service Guide - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 233
or 220 to 240 volts AC. The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased. Power cord sets for use in other countries must meet the requirements of the country where the computer is used. Maintenance and Service Guide E-1 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 234
power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used. ■ The power V AC, as required by each country's power system. - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 235
Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country/Region Accredited Agency Applicable Note Number Australia EANSW 1 Austria grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration. Maintenance and Service Guide E-3 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 236
Power HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall VCTF, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 237
Index A AC adapter, spare part number 3-20, 3-22 advanced Setup Utility features 2-4 analog TV tuner, spare part number 3-20, 3-27 arrow keys 1-13 audio troubleshooting 2-25 audio-in jack location 1-9 pin assignments D-2 audio-out jack location 1-9 pin assignments D-1 B backing up computer B-2 base - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 238
loading problems 2-23 display assembly removal 5-26 spare part numbers 3-3, 3-28, 5-26 specifications 6-3 Display Cable Kit, spare part number 3-15, 3-27, 5-30 display cable, disconnection 5-28 Display Hinge Kit, spare part number 3-15, 3-25, 5-30 display hinge, removal 5-38 display inverter board - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 239
spare part number 3-5, 3-27, 5-59 features 1-2 feet, locations 5-10 flowcharts, troubleshooting no audio 2-25, 2-26 no network/modem connection 2-30 no OS loading 2-19 no OS loading from diskette drive 2-23 no OS loading from hard drive 2-20, 2-21, 2-22 no OS loading from optical drive 2-24 no power - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 240
nonfunctioning keyboard 2-28 nonfunctioning pointing device 2-29 fn key 1-13 front components 1-6 G grounding equipment and methods 4-7 H hard drive OS loading problems 2-20 precautions 4-3 removal 5-7 spare part numbers 3-7, 3-19, 3-28, 3-29, 5-7 specifications 6-4 hard drive bay 1-19 hard drive - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 241
18 specifications 6-6 optical drive bracket, removal 5-20 P packing precautions 4-5 password clearing 1-4 passwords 2-6 plastic parts 4-2 Plastics Kit components 3-16, 3-29 spare part numbers 3-7, 3-16, 3-29 pointing device, troubleshooting 2-29 power button 1-15 power connector 1-9 power connector - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 242
jack location 1-10 pin assignments D-6 RTC battery removal 5-17 spare part number 3-9, 3-25, 5-17 Rubber Feet Kit, spare part numbers 3-7, 3-25, 5-40 S Screw Kit contents A-1 spare part numbers 3-15, 3-21, 3-29, 5-30, A-1 screw listing A-1 secondary hard drive self test 2-8 security cable slot 1-10 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 243
Index specifications computer 6-1 display assembly 6-3 DVD/CD-RW Combo Drive 6-6 DVD±RW and CD-RW Combo Drive 6-8 hard drive 6-4 I/O addresses 6-12 interrupts 6-10 memory map 6-15 optical drive 6-6 system DMA 6-16 static shielding materials 4-8 S-Video-out jack location 1-10 pin assignments D-3 - HP Presario C300 | HP G3000 Notebook PC and Compaq Presario C300 Notebook PC - M - Page 244
drive, spare part number 3-19, 3-22 USB infrared receiver, spare part number 3-20, 3-27 USB/audio board removal 5-49 spare part number 3-5, 3-27 USB/audio board cable illustrated 3-17 removal 5-48 V vent, locations 1-11, 1-18 video troubleshooting 2-16 volume buttons 1-15 W Windows applications
Maintenance and Service
Guide
HP G3000 Notebook PC
Compaq Presario C300 Notebook PC
Document Part Number:
435182-001
September 2006
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.