HP Presario SR1700 Warranty and Support Guide - 1 Year Parts and Labor - Page 2

Where to Get Help Follow these steps when you need help from HP 1 Check the setup poster and the Getting Started Guide for help with setting up and using your PC. 2 For faster help, be sure to register your Compaq Presario Desktop PC by e-mail or on the Web at: http://register.hp.com or by phone. 3 Use Help on your PC to get help with your hardware and software. Click Start, and then click Help and Support. 4 For help online, go to the Customer Care Center Web site at: http://www.hp.com/cposupport/loc/regional.html 5 If you think you have a hardware issue, before calling HP, run the PC Doctor diagnostic tool that is preinstalled on your PC. Click Start, select All Programs, select PC Help & Tools, and then click PC-Doctor. 6 If you have not solved the problem, first, call your PC retailer, or second, call the Customer Care Center at: 1890 92 39 02 (Republic of Ireland) Or 0870 010 4320 (U.K.) (8 p/min.) For PCs bought from PC World, Currys, or Dixons, call: Repair Service Line: 0870 901 3000 (Calls are charged at National Rate) Software Helpline: 0906 515 1180 (Calls are charged at £1.50/min from a BT land line, maximum call duration is 20 minutes) For out-of-warranty products: 0906 470 0870 (60 p/min.) Customer Care Web Site http://www.hp.com/cposupport/loc/regional.html Contacting HP If your product fails during the Limited Warranty Period and the suggestions in the product documentation do not solve the problem, you can receive support by doing the following: • Locate your nearest HP Support location via the Web at: http://www.hp.com/support • Contact your authorized HP dealer or authorized service provider, and be sure to have the following information available before you call HP: • Product serial number, model name, and model number • Applicable error messages • Add-on options • Operating system • Third-party hardware or software • Detailed questions HP Registration Web Site To register your PC, go to: http://register.hp.com NOTE: You can view your PC product number, model number, and serial number, by pressing the Ctrl, Alt, and S keys on the keyboard at the same time. HP Offices Republic of Ireland Hewlett-Packard Ireland Ltd. 30 Herbert Street IRL - Dublin 2 United Kingdom Hewlett-Packard Ltd. Cain Road Bracknell GB - Berks RG12 1HN 2