HP ProLiant 1500 Architecting and Deploying High-Availability Solutions - Page 12

Architecting and Deploying High-Availability Solutions 12 • A partnership service plan based on a complete assessment of your business and service needs • Availability monitoring and reporting, including trend analysis • Proactive configuration management to identify and prevent problems • Change impact analysis and consulting • Electronic Site Management guide, a web-based tool for ongoing management of your environment Mission-Critical Services In addition to Availability Review and Availability Partnership, Compaq offers an array of proactive and reactive hardware and software support services designed to achieve your target uptime level. Focused on preventing the causes of system-, network-, or environment-based outages, Compaq Business Critical Services are available for Windows NT running on multivendor Intel or Alpha systems, DIGITAL UNIX, NonStop Himalaya, Integrity/XC, Integrity S-series, and OpenVMS. And for all of these platforms, we offer an uptime guarantee - our commitment to sharing the risk with you. A formal contract between you and Compaq, this guarantee commits Compaq to keeping your business critical OpenVMS and DIGITAL UNIX systems operational 99.99% of the time. Compaq backs the uptime guarantee where it counts the most - on the bottom line: If we don't deliver on the promised availability level, you don't pay the full service price. Best of all, entering into an Uptime Guarantee costs you nothing extra. Once you've met the required service and serviceability levels, the Uptime Guarantee is yours at no additional charge. Business Continuity Solutions This complete portfolio of services is designed specifically to help you deal with the environmental and human-error events that can wreak havoc on the IT environment your business depends on for its day-today operations- sometimes for its survival. Our Business Continuity Solutions start with comprehensive planning. Information gathered in the planning phase helps you identify and prioritize the areas of your business that would require the fastest recovery. You then select the best method of implementing your well-defined recovery plan from a range of available protection and recovery capabilities, including • Contingency Planning to develop a strategy for fast recovery with minimum disruption to your operations • Electronic vaulting for storing critical data at a secure site • Disaster-tolerant services that link two data centers into a single resilient solution • Hot-site Service with access to a fully equipped data center, allowing you to conduct business as usual during the recovery period • Mobile recovery provides recovery configurations at a site you select • Recover-All equipment replacement services offer a unique combination of services and insurance to cover you for damage or loss, plus provide FAST equipment repair/replacement • A guaranteed, 24-hour equipment replacement service that can provide a complete duplicate configuration of your environment overnight, available in select locations Putting it all Together An approach to architecting your high-availability solution Moving from analysis to architecting to implementation is an iterative process of eight steps. It is vital to consider each step in turn and recognize that once your reach an end point, long-term management then becomes the key to success. Eventually, as your organization and its requirements evolve, you will again need to begin the cycle and move to whatever the next implementation might be for you. Regardless of where your organization is in this cycle, Compaq can help you address the requirements at that point and then move on. Through many years of experience, Compaq has developed the capability to assist organizations in creating and implementing this process. The following graphic and description introduce the eight steps in achieving the level of high availability most appropriate for your needs at any point in time. ECG064/1198