HP ProLiant BL495c HP ProLiant BL495c Generation 5 Server Blade User Guide - Page 4

Troubleshooting, HP ProLiant Essentials Vulnerability and Patch Management Pack

Page 4 highlights

HP BladeSystem c-Class Advanced management 34 Network-based PXE deployment ...34 Deployment methods...36 Configuration tools ...39 SmartStart software...39 HP ROM-Based Setup Utility...40 Array Configuration Utility ...42 Option ROM Configuration for Arrays 42 Re-entering the server serial number and product ID 43 Management tools...43 Automatic Server Recovery ...43 ROMPaq utility...44 iLO 2 technology...44 Erase Utility ...44 StorageWorks library and tape tools 44 HP Systems Insight Manager ...45 Management Agents...45 HP ProLiant Essentials Virtualization Management Software 45 HP ProLiant Essentials Vulnerability and Patch Management Pack 45 HP Insight Server Migration software for ProLiant 46 HP ProLiant Essentials Performance Management Pack 46 HP Insight Control Environment Suites 47 HP Insight Control Linux Edition ...47 Redundant ROM support ...47 USB support and functionality ...48 Diagnostic tools ...49 HP Insight Diagnostics ...49 HP Insight Diagnostics survey functionality 49 Integrated Management Log ...49 Array Diagnostic Utility ...50 Remote support and analysis tools ...50 HP Insight Remote Support software 50 Keeping the system current ...50 Drivers ...50 ProLiant Support Packs ...51 Operating system version support ...51 System Online ROM flash component utility 51 Change control and proactive notification 51 Care Pack ...52 Troubleshooting ...53 Troubleshooting resources ...53 Pre-diagnostic steps ...53 Important safety information...54 Symptom information ...55 Prepare the server for diagnosis ...55 Service notifications...56 Loose connections ...56 Troubleshooting flowcharts ...56 Start diagnosis flowchart ...57 General diagnosis flowchart ...58 Server blade power-on problems flowchart 60 POST problems flowchart ...62 OS boot problems flowchart ...64 Contents 4

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HP BladeSystem c-Class Advanced management
...............................................................................
34
Network-based PXE deployment
......................................................................................................
34
Deployment methods
......................................................................................................................
36
Configuration tools
..................................................................................................................................
39
SmartStart software
........................................................................................................................
39
HP ROM-Based Setup Utility
............................................................................................................
40
Array Configuration Utility
..............................................................................................................
42
Option ROM Configuration for Arrays
.............................................................................................
42
Re-entering the server serial number and product ID
...........................................................................
43
Management tools
...................................................................................................................................
43
Automatic Server Recovery
.............................................................................................................
43
ROMPaq utility
..............................................................................................................................
44
iLO 2 technology
...........................................................................................................................
44
Erase Utility
..................................................................................................................................
44
StorageWorks library and tape tools
................................................................................................
44
HP Systems Insight Manager
...........................................................................................................
45
Management Agents
......................................................................................................................
45
HP ProLiant Essentials Virtualization Management Software
................................................................
45
HP ProLiant Essentials Vulnerability and Patch Management Pack
........................................................
45
HP Insight Server Migration software for ProLiant
...............................................................................
46
HP ProLiant Essentials Performance Management Pack
.......................................................................
46
HP Insight Control Environment Suites
...............................................................................................
47
HP Insight Control Linux Edition
.......................................................................................................
47
Redundant ROM support
................................................................................................................
47
USB support and functionality
.........................................................................................................
48
Diagnostic tools
......................................................................................................................................
49
HP Insight Diagnostics
....................................................................................................................
49
HP Insight Diagnostics survey functionality
........................................................................................
49
Integrated Management Log
...........................................................................................................
49
Array Diagnostic Utility
..................................................................................................................
50
Remote support and analysis tools
.............................................................................................................
50
HP Insight Remote Support software
.................................................................................................
50
Keeping the system current
.......................................................................................................................
50
Drivers
.........................................................................................................................................
50
ProLiant Support Packs
...................................................................................................................
51
Operating system version support
....................................................................................................
51
System Online ROM flash component utility
......................................................................................
51
Change control and proactive notification
........................................................................................
51
Care Pack
....................................................................................................................................
52
Troubleshooting
..........................................................................................................................
53
Troubleshooting resources
........................................................................................................................
53
Pre-diagnostic steps
.................................................................................................................................
53
Important safety information
............................................................................................................
54
Symptom information
.....................................................................................................................
55
Prepare the server for diagnosis
......................................................................................................
55
Service notifications
.................................................................................................................................
56
Loose connections
...................................................................................................................................
56
Troubleshooting flowcharts
.......................................................................................................................
56
Start diagnosis flowchart
................................................................................................................
57
General diagnosis flowchart
...........................................................................................................
58
Server blade power-on problems flowchart
.......................................................................................
60
POST problems flowchart
...............................................................................................................
62
OS boot problems flowchart
...........................................................................................................
64
Contents 4