HP Professional sp750 Better Solutions for Parametric Technology Corporation's - Page 9

WHITE PAPER (cont.) BETTER COMPUTING SOLUTIONS FOR MANUFACTURING COMPANIES The New World of computing has arrived for manufacturing companies. As such, these companies need an IT partner they can trust to bring them solutions for multiple applications. From complex material requirements planning systems, to order management, financial control, or engineering new product development - Compaq has the partner relationships to bring competitive success to its customers, and a service organization to help in implementation and support. Compaq demonstrates these solutions at its key expertise centers around the world. Compaq's eBusiness solutions are geared towards manufacturing, and provide the power for the worlds busiest web sites and most demanding Intranets. Compaq's service organization has the skills to support these implementations, and is the world leader in implementing Windows NT and Windows 2000. Compaq's service organization has implemented over 2 million Microsoft Exchange seats. Windows 2000 Solutions Compaq's expertise in Windows 2000 can help you to take advantage of all of the improvements in the Windows environment. The Microsoft Windows 2000 family of operating systems has been enhanced to address hardware, software, and system management issues that affect reliability and availability. Enhancements to the development and testing process have also contributed to the improved stability. Some of these new improvements include: a reduction in the number of system failures through extensive code review and testing; a reduction in the number of conditions that forced an operator to reboot the system; reduced recovery time; an improved installation procedure, which prevents crucial system files from being overwritten; improved device drivers which were frequently the source of system failure; better tools for developers, for diagnosing potential causes of system failures, and for storage management. With Total Cost of Ownership such a high priority for businesses, many are migrating from UNIX systems to Windows 2000. Compaq can lead you smoothly through your migration. Compaq provides exactly the right level of service in planning, designing, implementing, managing, and maintaining IT solutions worldwide. Full lifecycle services allow the customer to choose the services that are needed, when, and where. Compaq offers the industry's most flexible, comprehensive service portfolio with: IT consulting, systems integration, network services, installation and startup services, migration support, maintenance, operation management, and outsourcing solutions. Services can be tailored to support the customer's unique business requirements. Multivendor solutions incorporate the best technology for the job with proven experience, partners, and resources to keep multivendor IT solutions working together with support for more than 14,000 products from 1,300 suppliers. A single point of contact and accountability means the customer makes one call to get the needed support. Compaq offers support agreements with key technology partners, such as Microsoft, Oracle, SAP, Computer Associates, PTC, and MCI, to ensure that Compaq Services can deliver integrated service. With a service network of 27,000 service professionals (including more than 2,500 Windows NT certified engineers, 2,500 Internet and Networking engineers, more than 3,000 UNIX engineers, and 15,000 Microsoft trained specialists) at work in 550 locations in 114 countries, Compaq's reach is global. Compaq is there 24 hours a day, 365 days a year, ready to support customers in the way that best suits their computing and business environment. Compaq Services has received the following awards and commendations: § Number One in customer satisfaction according to a ComputerWorld Reader's Survey 9