HP Rp3000 Illustrated Parts & Service Map: HP rp3000 Point of Sale - Page 2

rp3000 Illustrated Parts & Service Map, - memory

Page 2 highlights

Miscellaneous Parts 1 Optical drive sensor 2 Chassis fan, 60mm * Battery * Mouse, PS2, optical * Mouse, optical, USB * Floating COM port assembly * Hardware kit, includes: - RJ-11 bracket - Slot cover, black - Foot, rubber, rectangular - USB+POWER cover *Not shown System Board 502357-001 502356-001 502362-001 417966-001 390938-001 445768-001 502360-001 System Board Connectors and Jumpers (component location may vary) J9 RJ-45 over dual USB P16 Fan command/fan sink header J10 Quad stack USB P17 Digital audio expansion header J20 PCI slot 1 P24 Front USB connector J31 PCIe X1 P54 Primary serial port J55 Parallel port over dual VGA ports P60 SATA0 J68 Stacked mouse/keyboard connectors P61 SATA1 J78 Double stack audio connector XBAT1 Real-time-clock battery socket P1 Main power connector XMM1 DIMM 1 P5 Power button/LED connector XMM2 DIMM 2 P9 Fan connector Keyboards (not illustrated) PS/2, Basic USB, Basic 435302-xxx 435382-xxx Arabic -171 LA Spanish -161 Belgian -181 Netherlands -331 BHCSY -B41 Norwegian -091 Czech -221 Polish -121 Danish -081 Portuguese -131 Finnish -351 Russian -251 French -051 Slovakian -231 French Arabic -DE1 Spanish -071 German -041 Swedish -101 Greek -151 Swiss -111 Hebrew -BB1 Turkish -141 Hungarian -211 U.K. -031 International -B31 U.S. -001 Italian -061 Front Panel LEDs and Audible Codes Color Green Green Red Red Red Red Red Red Red Red Red None Beeps LED Activity None On None 1 blink every 2 seconds 2 2 blinks, once per second, fol- lowed by a 2 second pause 4 4 blinks, once per second, fol- lowed by a 2 second pause 5 2 blinks, once per second, fol- lowed by a 2 second pause 6 2 blinks, once per second, fol- lowed by a 2 second pause 7 2 blinks, once per second, fol- lowed by a 2 second pause 8 2 blinks, once per second, fol- lowed by a 2 second pause 9 2 blinks, once per second, fol- lowed by a 2 second pause 10 2 blinks, once per second, fol- lowed by a 2 second pause None 2 blinks, once per second, followed by a 2 second pause None System does not power on State/Message Computer on Suspend to RAM mode Processor thermal protection activated Power failure (power supply overload) Pre-video memory error Pre-video graphics error System board failure (ROM detected failure prior to video) Invalid ROM based on bad checksum System powers on but is unable to boot Bad option card The current processor does not support a feature previously enabled on this system. System unable to power on Common POST Error Messages Screen Message Probable Cause Recommended Action 101-Option ROM Error 1. System ROM checksum error. 2. Expansion board option ROM checksum 1. Verify ROM, reflash if required 2. Remove suspected card, reboot 3. Clear CMOS memory, reboot 4. Replace system board 103-System Board Failure DMA, timers 1. Clear CMOS memory. 2. Remove expansion boards. 3. Replace system board. 164-Memory Size Error and 201-Memory Error Incorrect memory configuration 1. Run Setup (F10). 2. Check DIMMs for proper seating, type, and HP compatibility. 3. Remove DIMMs singularly and reboot to isolate faulty DIMM. 4. Replace system board. 301-, 304-Keyboard error Keyboard failure. Check keyboard connection or keys. Check connector for bent of missing pins. Replace keyboard. If 304, possible system board problem. 501-Display Adapter Failure Graphics display controller. 1. Reseat graphics card. 2. Clear CMOS. 3. Check monitor connection. 4. Replace graphics card. 1720-SMART Hard Drive Hard drive is about to fail. Detects Imminent Failure 1. Determine if hard drive is giving correct error message. Enter Computer Setup and run the Drive Protection System test under Storage > DPS Selftest. 2. Apply hard drive firmware patch if applicable. 3. Back up contents and replace hard drive. 1796-SATA Cabling Error One or more SATA devices are improperly attached. For optimal performance, the SATA 0 and SATA 1 connectors must be used before SATA 2 and SATA 3. Ensure SATA connectors are used in ascending order. For one device, use SATA 0. For two devices, use SATA 0 and SATA 1. For three devices, use SATA 0, SATA1, and SATA 2. 1801-Microcode Patch Error Processor not supported by ROM BIOS. 1. Upgrade BIOS to proper version. 2. Change the processor. rp3000 Illustrated Parts & Service Map 506600-002 page 2

  • 1
  • 2
  • 3

rp3000 Illustrated Parts & Service Map
506600-002
page 2
System Board
Miscellaneous Parts
1
Optical drive sensor
502357-001
2
Chassis fan, 60mm
502356-001
*
Battery
502362-001
*
Mouse, PS2, optical
417966-001
*
Mouse, optical, USB
390938-001
*
Floating COM port assembly
445768-001
*
Hardware kit, includes:
- RJ-11 bracket
- Slot cover, black
- Foot, rubber, rectangular
- USB+POWER cover
502360-001
*Not shown
System Board Connectors and Jumpers (component location may vary)
J9
RJ-45 over dual USB
P16
Fan command/fan sink header
J10
Quad stack USB
P17
Digital audio expansion header
J20
PCI slot 1
P24
Front USB connector
J31
PCIe X1
P54
Primary serial port
J55
Parallel port over dual VGA ports
P60
SATA0
J68
Stacked mouse/keyboard connectors
P61
SATA1
J78
Double stack audio connector
XBAT1
Real-time-clock battery socket
P1
Main power connector
XMM1
DIMM 1
P5
Power button/LED connector
XMM2
DIMM 2
P9
Fan connector
Keyboards (not illustrated)
PS/2, Basic
USB, Basic
435302-xxx
435382-xxx
Arabic
-171
LA Spanish
-161
Belgian
-181
Netherlands
-331
BHCSY
-B41
Norwegian
-091
Czech
-221
Polish
-121
Danish
-081
Portuguese
-131
Finnish
-351
Russian
-251
French
-051
Slovakian
-231
French Arabic
-DE1
Spanish
-071
German
-041
Swedish
-101
Greek
-151
Swiss
-111
Hebrew
-BB1
Turkish
-141
Hungarian
-211
U.K.
-031
International
-B31
U.S.
-001
Italian
-061
Front Panel LEDs and Audible Codes
Color
Beeps
LED Activity
State/Message
Green
None
On
Computer on
Green
None
1 blink every 2 seconds
Suspend to RAM mode
Red
2
2 blinks, once per second, fol-
lowed by a 2 second pause
Processor thermal protection activated
Red
4
4 blinks, once per second, fol-
lowed by a 2 second pause
Power failure (power supply overload)
Red
5
2 blinks, once per second, fol-
lowed by a 2 second pause
Pre-video memory error
Red
6
2 blinks, once per second, fol-
lowed by a 2 second pause
Pre-video graphics error
Red
7
2 blinks, once per second, fol-
lowed by a 2 second pause
System board failure (ROM detected
failure prior to video)
Red
8
2 blinks, once per second, fol-
lowed by a 2 second pause
Invalid ROM based on bad checksum
Red
9
2 blinks, once per second, fol-
lowed by a 2 second pause
System powers on but is unable to boot
Red
10
2 blinks, once per second, fol-
lowed by a 2 second pause
Bad option card
Red
None
2 blinks, once per second, fol-
lowed by a 2 second pause
The current processor does not support
a feature previously enabled on this
system.
None
None
System does not power on
System unable to power on
Common POST Error Messages
Screen Message
Probable Cause
Recommended Action
101-Option ROM Error
1. System ROM checksum
error.
2. Expansion board option
ROM checksum
1. Verify ROM, reflash if required
2. Remove suspected card, reboot
3. Clear CMOS memory, reboot
4. Replace system board
103-System Board
Failure
DMA, timers
1. Clear CMOS memory.
2. Remove expansion boards.
3. Replace system board.
164-Memory Size Error
and
201-Memory Error
Incorrect memory configu-
ration
1. Run Setup (F10).
2. Check DIMMs for proper
seating, type, and HP
compatibility.
3.
Remove DIMMs singularly and
reboot to isolate faulty DIMM.
4. Replace system board.
301-, 304-Keyboard error
Keyboard failure.
Check keyboard connection or
keys. Check connector for bent of
missing pins. Replace keyboard. If
304, possible system board prob-
lem.
501-Display Adapter
Failure
Graphics display controller.
1. Reseat graphics card.
2. Clear CMOS.
3. Check monitor connection.
4. Replace graphics card.
1720-SMART Hard Drive
Detects Imminent Failure
Hard drive is about to fail.
1. Determine if hard drive is
giving correct error message.
Enter Computer Setup and run
the Drive Protection System
test under
Storage > DPS Self-
test
.
2. Apply hard drive firmware
patch if applicable.
3. Back up contents and replace
hard drive.
1796-SATA Cabling Error
One or more SATA devices
are improperly attached. For
optimal performance, the
SATA 0 and SATA 1 con-
nectors must be used before
SATA 2 and SATA 3.
Ensure SATA connectors are used
in ascending order. For one
device, use SATA 0. For two
devices, use SATA 0 and SATA 1.
For three devices, use SATA 0,
SATA1, and SATA 2.
1801-Microcode Patch
Error
Processor not supported by
ROM BIOS.
1. Upgrade BIOS to proper
version.
2. Change the processor.