HP SignagePlayer mp8000s Illustrated Parts & Service Map: HP SignagePlayer - Page 4

Password Security Establishing a Setup or Power-On password: 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down >Restart. 2. As soon as the computer is turned on, press F10 when the monitor light turns green to enter Computer Setup. Press Enter to bypass the title screen, if necessary. If you do not press F10 when prompted, a restart will be necessary. 3. To establish a Setup password, select Security > Setup Password and follow the instructions on the screen. - or To establish a Power-On password, select Security > Power-On Password and follow the instructions on the screen 4. Before exiting, click File > Save Changes and Exit. Changing a Setup or Power-On password: 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart. To change the Setup password, go to step 2. To change the Power-on password, go to step 3. 2. To change the Setup password, as soon as the computer is turned on, press F10 when the monitor light turns green to enter Computer Setup. Press Enter to bypass the title screen, if necessary. 3. When the key icon appears, type your current password, a slash (/) or alternate delimiter character, your new password, another slash (/) or alternate delimiter character, and your new password again as shown: current password/new password/new password. NOTE: Type the new password carefully since the characters do not appear on the screen. 4. Press Enter. The new password will take effect the next time the computer is restarted. Deleting a Power-On or Setup password 1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart. To delete the Setup password, go to step 2. To delete the Power-On password, go to step 3. 2. To change the Setup password, as soon as the computer is turned on, press F10 when the monitor light turns green to enter Computer Setup. Press Enter to bypass the title screen, if necessary. 3. When the key icon appears, type your current password followed by a slash (/) or alternate delimiter character as shown. Example: currentpassword/ 4. Press Enter. Clearing CMOS 1. Turn off the computer and any external devices, and disconnect the power cord from the power outlet. 2. Remove the chassis access panel. 3. On the system board, press and hold the CMOS button for 5 seconds. 4. Replace the chassis access panel and reconnect the power cord. 5. Turn on the computer and allow it to start. Diagnostic LEDs LED Color LED Activity State/Message Power Red Power Red Power Red Power Red Power Red Power Red Power Red Power Red Power Red Power Red none none 2 blinks, 1 blink every second CPU thermal shutdown followed by a 2 second pause 3 blinks, 1 blink every second Processor not installed followed by a 2 second pause 4 blinks, 1 blink every second Power failure (power supply overload) followed by a 2 second pause 5 blinks, 1 blink every second Pre-video memory error followed by a 2 second pause 6 blinks, 1 blink every second Pre-video graphics error followed by a 2 second pause 7 blinks, 1 blink every second System board failure (ROM followed by a 2 second pause 8 blinks, 1 blink every second Invalid ROM based on Checksum followed by a 2 second pause 9 blinks, 1 blink every second System powers on but is unable to boot followed by a 2 second pause 10 blinks, 1 blink every second Bad option card followed by a 2 second pause 11 blinks, 1 blink every second The current processor does not support followed by a 2 second pause a feature previously enabled on this system. System does not power on and System unable to power on LEDs are not flashing Common POST Error Messages Screen Message Probable Cause Recommended Action 101-Option ROM Error 1. System ROM checksum error. 2. Expansion board option ROM checksum 1. Verify ROM, reflash if required 2. Remove suspected card, reboot 3. Clear CMOS memory, reboot 4. Replace system board 103-System Board Failure DMA, timers 1. Clear CMOS memory. 2. Remove expansion boards. 3. Replace system board. 164-Memory Size Error and 201-Memory Error Incorrect memory configuration 1. Run Setup (F10). 2. Check DIMMs for proper seating, type, and HP compatibility. 3. Remove DIMMs singularly and reboot to isolate faulty DIMM. 4. Replace system board. 214-DIMM Configuration Warning Populated DIMM configura- Rearrange the DIMMs so that tion is not optimized each channel has the same amount of memory. 301-, 304-Keyboard error Keyboard failure. Check keyboard connection or keys. Check connector for bent of missing pins. Replace keyboard. If 304, possible system board problem. 501-Display Adapter Failure Graphics display controller. 1. Reseat graphics card. 2. Clear CMOS. 3. Check monitor connection. 4. Replace graphics card. 1720-SMART Hard Drive Hard drive is about to fail. Detects Imminent Failure 1. Determine if hard drive is giving correct error message. Enter Computer Setup and run the Drive Protection System test under Storage > DPS Selftest. 2. Apply hard drive firmware patch if applicable. 3. Back up contents and replace hard drive. 1796-SATA Cabling Error One or more SATA devices are improperly attached. For optimal performance, the SATA 0 and SATA 1 connectors must be used before SATA 2 and SATA 3. Ensure SATA connectors are used in ascending order. For one device, use SATA 0. For two devices, use SATA 0 and SATA 1. For three devices, use SATA 0, SATA1, and SATA 2. 1801-Microcode Patch Error Processor not supported by 1. Upgrade BIOS to proper ROM BIOS. version. 2. Change the processor. mp8000s, USDT Chassis 640044-001 page 4