HP Smart Tank 610 User Guide - Page 130
Get help with HP online troubleshooting
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Get help with HP online troubleshooting Use an HP online troubleshooting tool to solve your printer issues. Use the table below to identify your problem and click the appropriate link. NOTE: The HP online troubleshooting wizards might not be available in all languages. Online troubleshooting tool Use this tool to learn how to: Troubleshoot paper jam issues Clear jammed paper from the printer or document feeder and resolve paper or paper feed issues. Troubleshoot a print carriage jam Clear obstructions that are blocking the print carriage. Troubleshoot issues with print Resolve issues with printer responsiveness, pages not printing, or "Unable to print" errors. job not printing Troubleshoot copy and scan issues Determine why the printer will not copy or scan, or improve the quality of your copies or scans. Troubleshoot print quality issues Improve the quality of your prints. Find network settings for a wireless connection Find your wireless network name (SSID) and password. Troubleshoot wireless network Resolve wireless networking issues, including issues with setting up a wireless connection for the connection issues first time or fixing a connection that is no longer working. Convert a USB connection to wireless Convert your printer-to-computer connection from USB to wireless. Troubleshoot a firewall or antivirus issue Determine if a firewall or antivirus program is preventing your computer from connecting to the printer and resolve the issue. Troubleshoot fax issues Resolve problems with sending or receiving faxes, or faxing to your computer. Troubleshoot Wi-Fi Direct connection issues Resolve Wi-Fi Direct problems or configure Wi-Fi Direct. Troubleshoot mobile network issues Resolve issues with connecting a mobile device to your printer. HP Print and Scan Doctor Automatically diagnose and resolve printer issues. (For Windows operating systems only) HP Virtual Agent Chat with HP Virtual Agent to troubleshoot issues. 124 Chapter 8 Solve a problem ENWW