HP StorageWorks 1606 DCFM Installation, Migration, and Transition Guide - Supp - Page 34

Installing Professional edition on UNIX systems (headless), Troubleshooting the Linux installation

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1 Installing Professional edition on UNIX systems (headless) Installing Professional edition on UNIX systems (headless) To perform a headless installation through the CLI, complete the following steps. 1. Insert the installation DVD into the DVD-ROM drive and open the following file. install.exe -i silent -DUSER_INSTALL_DIR="D:\Program Files\DCFM 10.3.0" The installation starts in CLI mode. 2. Read the license agreement, type Y and press Enter. 3. Type the installation folder path and press Enter, if necessary. 4. Press Enter to accept the default installation path. The pre-Installation summary displays. 5. Review the installation settings and press Enter to continue. The application is installed. 6. Choose from the following after installation is complete: • Type 1 and press Enter to run Configuration immediately. • Press Enter to run Configuration later. A message indicating installation is complete displays. 7. Press Enter to complete the installation. Troubleshooting the Linux installation If you have completed all of the Pre-Installation requirements and you are still unable to install the application, run the following commands on the host. 1. Go to / (the directory containing install.bin). 2. Execute strace -f -F -v -s 1024 -o DCFM10install.txt ./install.bin. 3. Execute rpm -qa >> system.txt. 4. Execute ps -elf >> system.txt. 5. Execute md5sum install.bin >> system.txt. 6. Execute df -k >> system.txt. 7. Execute sh -c "xterm -e echo nothing >> system.txt 2>&1". 8. Execute env >> system.txt. 9. Execute sh -c "DISPLAY=:0.0 xterm -e echo nothing >> system.txt 2>&1". 10. Execute zip support1.zip DCFM10install.txt system.txt. Send the support1.zip file output from the above (containing install.txt and system.txt) to Technical Support. This will help isolate the issue. 18 DCFM Installation, Migration, and Transition Guide 53-1001360-01

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18
DCFM Installation, Migration, and Transition Guide
53-1001360-01
Installing Professional edition on UNIX systems (headless)
1
Installing Professional edition on UNIX systems (headless)
To perform a headless installation through the CLI, complete the following steps.
1.
Insert the installation DVD into the DVD-ROM drive and open the following file.
install.exe -i silent -DUSER_INSTALL_DIR="D:\Program Files\DCFM 10.3.0"
The installation starts in CLI mode.
2.
Read the license agreement, type
Y
and press
Enter
.
3.
Type the installation folder path and press
Enter
, if necessary.
4.
Press
Enter
to accept the default installation path.
The pre-Installation summary displays.
5.
Review the installation settings and press
Enter
to continue.
The application is installed.
6.
Choose from the following after installation is complete:
•
Type
1
and press
Enter
to run Configuration immediately.
•
Press
Enter
to run Configuration later.
A message indicating installation is complete displays.
7.
Press
Enter
to complete the installation.
Troubleshooting the Linux installation
If you have completed all of the Pre-Installation requirements and you are still unable to install the
application, run the following commands on the host.
1.
Go to
<Install_Home>
/ (the directory containing install.bin).
2.
Execute
strace -f -F -v -s 1024 -o DCFM10install.txt ./install.bin
.
3.
Execute
rpm -qa >> system.txt
.
4.
Execute
ps -elf >> system.txt.
5.
Execute
md5sum install.bin >> system.txt
.
6.
Execute
df -k >> system.txt
.
7.
Execute
sh -c "xterm -e echo nothing >> system.txt 2>&1".
8.
Execute
env >> system.txt
.
9.
Execute
sh -c "DISPLAY=:0.0 xterm -e echo nothing >> system.txt 2>&1"
.
10. Execute
zip support1.zip DCFM10install.txt system.txt
.
Send the
support1.zip
file output from the above (containing
install.txt
and
system.txt
)
to Technical Support. This will help isolate the issue.