HP Surestore Disk Array FC60 Disk Array FC60 User's Guide (A5635A) - Page 145

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Page 145 highlights

Troubleshooting Problem Description Temperature is over limit LED State none none Temperature is under limit none none Voltage is over limit Voltage is under limit Peer BCC status, temperature and voltage are Not Available none none none none none none Probable Cause/Solution - A fan is faulty. Check status and correct. - Airflow is obstructed; vents are blocked. - One or more slots are empty. - Power supply is faulty. Check status and correct. - Room temperature is too high. If ambient temperature cannot be reduced in a reasonable time, turn OFF product to prevent shortened life. - Temperature sensor is faulty. Compare temperature reported by peer BCC. - Room temperature is too low. - Temperature sensor is faulty. Compare temperature reported by peer BCC. Power supply is faulty. Check status and correct. Either power supply is faulty. Check status and correct. Firmware on BCC A and BCC B are different versions. Internal bus is faulty. Contact HP technical support to replace midplane. 145

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145
Troubleshooting
Temperature is over limit
none
A fan is faulty. Check status and correct.
Airflow is obstructed; vents are blocked.
One or more slots are empty.
Power supply is faulty. Check status and
correct.
Room temperature is too high. If ambient
temperature cannot be reduced in a
reasonable time, turn OFF product to
prevent shortened life.
Temperature sensor is faulty. Compare
temperature reported by peer BCC.
none
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VXSSOLHV±,QYHVWLJDWH±WHPSHUDWXUH±
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SRZHU±VXSSOLHV±VHQVH±FULWLFDO±
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Temperature is under limit
none
Room temperature is too low.
Temperature sensor is faulty. Compare
temperature reported by peer BCC.
none
Voltage is over limit
none
Power supply is faulty. Check status and
correct.
none
Voltage is under limit
none
Either power supply is faulty. Check status
and correct.
none
Peer BCC status,
temperature and voltage
are Not Available
none
Firmware on BCC A and BCC B are
different versions.
none
Internal bus is faulty. Contact HP technical
support to replace midplane.
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Problem Description
LED State
Probable Cause/Solution