HP Vectra XA 6/xxx HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001
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- HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 1
naja-fcc.fb4 Page 1 Wednesday, May 15, 1996 1:47 PM User's Guide HP Vectra XA 6/xxx - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 2
legal.fb4 Page ii Wednesday, May 15, 1996 1:51 PM Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 3
title.fb4 Page iii Wednesday, May 15, 1996 1:52 PM User's Guide - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 4
title.fb4 Page iv Wednesday, May 15, 1996 1:52 PM Important Safety Information If you have any doubt that you can lift the PC or display safely, do not try to move it without help. For your safety, always connect the equipment to a grounded wall outlet. Always use a power cord with a properly - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 5
najaus.toc Page v Wednesday, May 15, 1996 1:53 PM Contents 1 Setting Up and Using Your PC Unpacking Your PC 2 Connecting the Mouse, Keyboard, Display and Printer 3 Connecting to a Network 4 Connecting Audio Accessories 5 Connecting the Power Cords 6 Your PC's Hardware Control Panel 7 Starting - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 6
Boards with Plug and Play 27 Installing the Board 28 Installing a BNC Coax Adapter 30 Installing an OverDrive Processor 32 Installing the Security Bracket 34 3 Troubleshooting Your PC Solving Problems 36 HP Summary Screen 36 If Your PC Does Not Start Properly 37 vi English - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 7
Your PC 41 If Your PC Has a Hardware Problem 41 Display Does Not Work Properly 41 If a Problem 45 If an Accessory Board Does Not Work 46 If Your PC Has a Software Problem 47 Has an Audio Problem 49 Changing the Battery 50 Technical Information Needed for Troubleshooting 52 System Board - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 8
Web Site 63 HP FAXback on Demand-HP FIRST 64 HP Audio Tips (USA only) HP Automated Support Directory 64 Ordering Drivers and BIOS on Diskette 65 HP Support Services 66 Hewlett-Packard Telephone Support 67 Lifeline Telephone Support (U.S. Only 67 HP Network Phone-in Support Service (NPS 68 - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 9
najaus.toc Page ix Wednesday, May 15, 1996 1:53 PM Index 71 English ix - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 10
najaus.toc Page x Wednesday, May 15, 1996 1:53 PM x English - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 11
naja-1.fb4 Page 1 Wednesday, May 15, 1996 1:54 PM 1 Setting Up and Using Your PC - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 12
move it without help. Computer Typical Display Operating System Installation Tools Computer Power Cord Mouse Display Power Cord Keyboard Two HP CD-ROMs: Drivers Documentation Manuals 2 Place the PC on a sturdy desk near to easily accessible power outlets, with enough space for the keyboard - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 13
naja-1.fb4 Page 3 Wednesday, May 15, 1996 1:54 PM 1 Setting Up and Using Your PC Connecting the Mouse, Keyboard, Display and Printer Connecting the Mouse, Keyboard, Display and Printer Connect the mouse, keyboard, and display to the back of the computer. The connectors are shaped to go in one way - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 14
UTP (Unshielded Twisted Pair) LAN connector. NOTE To enable your network connection, refer to the Integrated Network Interface Submenu in the Configuration Menu of the HP Setup program. If you need a BNC Coax connector to connect to the network, you can install an optional BNC coax adapter (order - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 15
naja-1.fb4 Page 5 Wednesday, May 15, 1996 1:54 PM 1 Setting Up and Using Your PC Connecting Audio Accessories Connecting Audio Accessories If your PC comes with an audio board already installed, the PC has a Headphones jack and a Microphone jack on the rear panel. An audio Stereo In jack, an audio - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 16
naja-1.fb4 Page 6 Wednesday, May 15, 1996 1:54 PM 1 Setting Up and Using Your PC Connecting the Power Cords Connecting the Power Cords 1 If fitted, remove the label covering the computer's power connector. 2 Connect the power cords to the display and the computer. (The connectors are shaped to go - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 17
hard disk drive is being accessed. The hard disk activity light only works if you have an IDE hard disk drive, which comes with your Vectra PC. If you replace this drive with a SCSI hard disk drive, this light will not work. NOTE If your PC comes with an audio board - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 18
carries out the Power-On-Self-Test (POST) while the Vectra logo is displayed. If you wish to view the POST details, press to get the HP Summary Screen. If there is an error in the POST, the control panel. Refer to the operating system manual for details of how to exit the operating system. 8 English - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 19
-On Password" in the Administrator Password Submenu of the Security Menu in the HP Setup program). If you have set both an Administrator Password and a User an Administrator Password: 1 Start the Setup Program. Refer to "Using the HP Setup Program", on page 56. 2 Select the Security menu group. - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 20
Password" in the Administrator Password Submenu of the Security Menu in the HP Setup program). If you have set both an Administrator Password and a set a User Password: 1 Start the Setup Program. Refer to "Using the HP Setup Program", on page 56. 2 Select the Security menu group. 3 Select - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 21
the PC. To configure power management, refer to the Power Menu in the HP Setup program. Refer to your operating system documentation for detailed information about the capabilities PC, how to upgrade, and how to optimize performance • HP support-similar to chapter 4 in this User's Guide. English 11 - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 22
naja-1.fb4 Page 12 Wednesday, May 15, 1996 1:54 PM 1 Setting Up and Using Your PC Additional Information and Help 12 English - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 23
naja-2.fb4 Page 13 Wednesday, May 15, 1996 1:56 PM 2 How to Install Accessories In Your PC This chapter explains how to install accessories, such as extra memory, accessory boards, and additional disk drives, in your PC. - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 24
to Install Accessories In Your PC Accessories You Can Install WARNING Accessories You Can Install Please contact your authorized reseller for information about HP accessory part numbers. For your safety, never remove the PC's cover without first removing the power cord from the power outlet, and - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 25
naja-2.fb4 Page 15 Wednesday, May 15, 1996 1:56 PM 2 How to Install Accessories In Your PC Removing and Replacing the Cover Removing and Replacing the Cover Removing the Cover 1 Switch off the display and the PC. 2 Disconnect the power cords from the power outlets, the PC, and the display. - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 26
naja-2.fb4 Page 16 Wednesday, May 15, 1996 1:56 PM 2 How to Install Accessories In Your PC Moving and Replacing the Power Supply Moving and Replacing the Power Supply You must move the power supply to access the sockets for the main memory, video memory, processor, battery, or accessory board slots. - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 27
naja-2.fb4 Page 17 Wednesday, May 15, 1996 1:56 PM 2 How to Install Accessories In Your PC Installing Memory CAUTION Installing Memory Static electricity can damage electronic components. Turn all equipment OFF. Don't let your clothes touch the accessory. To equalize the static electricity, rest - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 28
any other accessories before replacing the cover and power supply. Reconnect all cables and power cords. 6 Check the HP Summary Screen to verify the new configuration. Refer to "HP Summary Screen", on page 55. Upgrading the MGA Millennium Board Memory 1 Switch off the display and computer, and - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 29
(with a second VGA controller): • OFF for single-screen operation - DEFAULT • ON for dual-screen operation (with a second VGA controller). VESA Connector ON 12 Contact your HP representative for further information about upgrading the VGA BIOS. English 19 - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 30
naja-2.fb4 Page 20 Wednesday, May 15, 1996 1:56 PM 2 How to Install Accessories In Your PC Installing Mass Storage Devices NOTE Installing Mass Storage Devices You can install additional mass storage devices, if you need extra mass storage space for your application software. You can install a non - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 31
can be connected to the system board using these data cables.(Refer to the storage device's manual to check whether you need to set jumpers, or if there are any special installation procedures.) to obtain the latest available drivers from HP, refer to "HP BBS Library", on page 63. English 21 - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 32
has correctly identified the new configuration, by viewing the HP Summary Screen. Refer to the "HP Summary Screen", on page 55. If the configuration is has an integrated Enhanced IDE controller which supports two Fast IDE hard disk drives. Refer to the drive's manuals to see if you must set jumpers - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 33
the new configuration by checking the HP Summary Screen. Refer to the "HP Summary Screen", on page 55. Installing an IDE Hard Disk Drive in the Bottom Shelf The PC has an integrated Enhanced IDE controller which supports two Fast IDE hard disk drives. Refer to the drive's manual to see if you must - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 34
Installing Mass Storage Devices 4 Remove the two bezels from the bottom shelf. The bezels snap in and out, and can be removed without any tools. 5 Support the power supply with your hand (to prevent it falling out) and carefully turn the PC onto its side. 6 Slide the hard disk into the - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 35
How to Install Accessories In Your PC Installing Mass Storage Devices 8 Support the power supply with your hand and very carefully return the PC to power cords. 12 Verify the new configuration by checking the HP Summary Screen. Refer to the "HP Summary Screen", on page 55. Installing a Tape Drive in - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 36
and power cables to the rear of the drive and to the PC (refer to the cables and instructions that come with the tape drive). 7 Replace the CD-ROM in the middle shelf. 8 Install 9 Verify the new configuration by checking the HP Summary Screen. Refer to the "HP Summary Screen", on page 55. 26 English - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 37
industry standard for automatically configuring your PC's hardware resources and the accessory boards installed in it. If your operating system supports Plug and Play, your PC has configurable support for Plug and Play in the BIOS. NOTE All PCI accessory boards are Plug and Play, although not all - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 38
instructions detailed in their manuals. 4 Unscrew and remove the slot cover. Store it in a safe place. If the slot cover is tight, loosen the screws on the adjacent slots. (See diagram on facing page.) 5 Hold the board horizontally by its "top" edge. Slide it into the board guide - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 39
naja-2.fb4 Page 29 Wednesday, May 15, 1996 1:56 PM 2 How to Install Accessories In Your PC Installing Accessory Boards Installing an Accessory Board (refer to facing page) Step 4: Unscrew and remove the slot cover. Step 5: Slide board into the slot. Step 7: Secure the board. English 29 - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 40
an pre-installed network board with a UTP (Unshielded Twisted Pair) connector. You can install a BNC Coax connector onto this board. Order HP part number D3979A. Network Board BNC Coax Connector Installed Here Follow this procedure to install a coax adapter connector: 1 Disconnect the PC's power - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 41
naja-2.fb4 Page 31 Wednesday, May 15, 1996 1:56 PM 2 How to Install Accessories In Your PC Installing a BNC Coax Adapter To Install a BNC Coax Adapter Step 3: Remove the metal plug. Step 4: Remove the nut. Step 5: Attach the coax adapter board to the network board. Step 6: Screw the nut back onto - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 42
naja-2.fb4 Page 32 Wednesday, May 15, 1996 1:56 PM 2 How to Install Accessories In Your PC Installing an OverDrive Processor Installing an OverDrive Processor You can install an Intel OverDriveTM processor in your PC. Contact your authorized reseller for more details about the availability of the - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 43
naja-2.fb4 Page 33 Wednesday, May 15, 1996 1:56 PM CAUTION 2 How to Install Accessories In Your PC Installing an OverDrive Processor 5 To install the new processor: a Locate the corner markers: • on the processor-a dot or notch ("broken" corner) • on the processor socket-a dot. b Position the - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 44
naja-2.fb4 Page 34 Wednesday, May 15, 1996 1:56 PM 2 How to Install Accessories In Your PC Installing the Security Bracket Installing the Security Bracket The security bracket supplied with the computer can be used to fasten the computer to your desk. 1 Remove the computer's cover (refer to " - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 45
naja-3.fb4 Page 35 Wednesday, May 15, 1996 1:59 PM 3 Troubleshooting Your PC This chapter can help you solve problems that you may encounter when using your PC. It also introduces the HP Summary Screen and the HP Setup Program. - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 46
59 PM 3 Troubleshooting Your PC Solving Problems Solving Problems This chapter can help you solve most problems you might have with your PC. If you are unable to solve your problem after following the advice in this chapter, refer to "Hewlett Packard Support and Information Services", on page 59. HP - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 47
naja-3.fb4 Page 37 Wednesday, May 15, 1996 1:59 PM 3 Troubleshooting Your PC If Your PC Does Not Start Properly If Your PC Does Not Start Properly Use this section if your PC does not start - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 48
1:59 PM 3 Troubleshooting Your PC If 17. Refer to "Installing Accessory Boards" on page 27. Refer to the manuals that came with each board. Refer to "System Board Switches" on page 52 one at a time to determine which one is causing the problem. If you are Unable to Change any Values in Setup If - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 49
Page 39 Wednesday, May 15, 1996 1:59 PM 3 Troubleshooting Your PC If Your PC Does Not Start Properly 1 Turn the message and continue. • Press to run Setup and correct a system configuration error. HP recommends that you correct the error before proceeding, even if the PC appears to start - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 50
naja-3.fb4 Page 40 Wednesday, May 15, 1996 1:59 PM 3 Troubleshooting Your PC If Your PC Does Not Start Properly Clearing the PC's Configuration Memory If the PC then starts, but POST still persists in reporting - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 51
41 Wednesday, May 15, 1996 1:59 PM 3 Troubleshooting Your PC If You Cannot Turn Off Your PC information/data (refer to the Power Menu in the HP Setup program). If Your PC Has a Hardware Problem This section describes what to do if you have problems with your display, disk drives, printer, accessory - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 52
May 15, 1996 1:59 PM 3 Troubleshooting Your PC If Your PC Has a Hardware Problem If Nothing is Displayed on the Problems If the display image is not aligned with the screen, use the display's controls to center the image (refer to the display manual for instructions the HP Setup program. 42 English - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 53
Wednesday, May 15, 1996 1:59 PM 3 Troubleshooting Your PC If Your PC Has a Hardware Problem If Your Mouse Does Not Work • Ensure that application program's "print" menu has been correctly set up. (Refer to the manual supplied with the application software.) • Check that the PC's port is working - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 54
naja-3.fb4 Page 44 Wednesday, May 15, 1996 1:59 PM 3 Troubleshooting Your PC If Your PC Has a Hardware Problem If the Flexible Disk Drive Does Not Work • Ensure you are using a formatted diskette and it is inserted correctly. • Check you are using a diskette that - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 55
, May 15, 1996 1:59 PM 3 Troubleshooting Your PC If Your PC Has a Hardware Problem If the Hard Disk Activity Light Does Not , do not open the CD-ROM drive enclosure. The CD-ROM drive should be serviced by qualified service personnel only. Do not attempt to make any adjustment of the unit. This PC - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 56
Wednesday, May 15, 1996 1:59 PM 3 Troubleshooting Your PC If Your PC Has a Hardware Problem CD-ROM Drive Does Not Work • Check that . Refer to the board's manual for further details. • Check that the PC has been configured correctly in Setup. • If the problem persists, refer to HP support. 46 English - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 57
naja-3.fb4 Page 47 Wednesday, May 15, 1996 1:59 PM 3 Troubleshooting Your PC If Your PC Has a Software Problem If Your PC Has a Software Problem If You Have Forgotten Your Password Ì If you forget the User Password, but not the Administrator password, carry out the following procedure: 1 Switch - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 58
May 15, 1996 1:59 PM 3 Troubleshooting Your PC If Your PC Has a Software Problem If Your Application Software Does Not Work If • Refer to the operating system and application software manuals. • If Windows does not run properly, refer to the Windows manual for guidance. If the Date and Time are - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 59
15, 1996 1:59 PM 3 Troubleshooting Your PC If Your PC Has an Audio Problem If Your PC Has an Audio Problem No Sound When Running Any Applications digitized sounds, this might be due to an interrupt conflict. Use the HP Setup program or your operating system's audio control software to change the - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 60
15, 1996 1:59 PM 3 Troubleshooting Your PC Changing the Battery Audio problem by loading device drivers and TSRs into high memory. Refer to your MS-DOS manual for details of how to do this. Changing the Battery You should order replacement battery HP 1420-0356 from your local Sales and Service - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 61
51 Wednesday, May 15, 1996 1:59 PM WARNING 3 Troubleshooting Your PC Changing the Battery There is a danger of explosion which you bought them, or to the dealer from whom you purchased your PC, or to HP, so that they can either be recycled or disposed of in an environmentally sound way. Returned - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 62
naja-3.fb4 Page 52 Wednesday, May 15, 1996 1:59 PM 3 Troubleshooting Your PC Technical Information Needed for Troubleshooting Technical Information Needed for Troubleshooting System Board Switches System Board Switches Switch 1 - 5 6 7 8 9-10 Switch function: Processor speed, see next table Secure - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 63
naja-3.fb4 Page 53 Wednesday, May 15, 1996 1:59 PM NOTE 3 Troubleshooting Your PC Technical Information Needed for Troubleshooting Power Consumption All measurements are in watts (rms). Consumption at 115V / 60Hz Consumption at 230V / 50Hz 180 MHz 200 MHz 180 MHz 200 MHz Off . - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 64
, May 15, 1996 1:59 PM 3 Troubleshooting Your PC Technical Information Needed for Troubleshooting IRQs, DMAs, and I/O Addresses Used by 2Eh - 2Fh, integrated I/O controller 96h - 97h, "Little Ben" E0h - E7h, HP reserved 170h - 177h, 376h IDE secondary channel 1F0h - 1F7h, 3F6h IDE primary channel - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 65
Troubleshooting Your PC The HP Summary Screen and Setup Program The HP Summary Screen and Setup Program This section introduces the HP Summary Screen and the HP Setup program. You can use the Summary Screen and the Setup program to configure your PC and solve configuration problems with your PC. HP - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 66
PM 3 Troubleshooting Your PC The HP Summary Screen and Setup Program When you press , the HP Summary Screen, similar to the following one, will appear: XA/6xxx you a summary of the current configuration settings of your PC. Using the HP Setup Program 1 Turn on the display and then the PC. If the - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 67
naja-3.fb4 Page 57 Wednesday, May 15, 1996 1:59 PM 3 Troubleshooting Your PC The HP Summary Screen and Setup Program 2 Press while F2=Setup is displayed at the bottom of the screen. F2=Setup appears for a short period, during the - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 68
naja-3.fb4 Page 58 Wednesday, May 15, 1996 1:59 PM 3 Troubleshooting Your PC The HP Summary Screen and Setup Program You move through the Setup program by using the following keys: • The or arrows, and or used to select fields - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 69
naja-4.fb4 Page 59 Wednesday, May 15, 1996 2:01 PM 4 Hewlett Packard Support and Information Services - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 70
CD-ROM HP Support Assistant is a yearly subscription service on CD-ROM. Each CD-ROM contains information about Vectra PCs as well as other HP computing products. The types of information you can find include: • Product manuals, service and technical reference manuals • Troubleshooting, installation - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 71
modem. This service provides information about your HP PC, and allows you to communicate with other HP users through an on-line user forum. HP users share their knowledge and experience with you. You can also download the latest versions of drivers, BIOS and software utilities for HP Vectra PCs. As - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 72
15, 1996 2:01 PM 4 Hewlett Packard Support and Information Services Hewlett-Packard Information Services For the United States and the United graphical interface, choose GO from the Services menu or click on the GO icon on the Ribbon. In the GO... dialog box, type HP and then click on the OK - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 73
your location. Alias Name Password ftp-boi.external.hp.com anonymous Enter your E-mail address Access HP World Wide Web Site Access HP, HP's World Wide Web site gives you access to information about HP, its products, including product data sheets, service and support information, electronic - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 74
Page 64 Wednesday, May 15, 1996 2:01 PM 4 Hewlett Packard Support and Information Services Hewlett-Packard Information Services HP FAXback on Demand-HP FIRST HP FIRST is a service where you can select documents, support and technical information, data sheets and pre-sales information, which are - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 75
naja-4.fb4 Page 65 Wednesday, May 15, 1996 2:01 PM 4 Hewlett Packard Support and Information Services Hewlett-Packard Information Services Ordering Drivers and BIOS on Diskette You can order diskettes from HP, with the latest versions of drivers, BIOS and software utilities. The diskettes will be - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 76
Services HP Support Services WARNING HP Support Services Hewlett-Packard provides a three year hardware warranty which includes on-site service during the first year after purchase, and a return service during the second and third years after purchase. HP telephone support for your Vectra - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 77
be able to help you, or direct you to the appropriate HP telephone support service. Lifeline Telephone Support (U.S. Only) Lifeline is a fee-based telephone support program for Vectra PCs available after the one-year telephone support provided as part of the hardware warranty has expired. In the - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 78
Packard Support and Information Services HP Network Phone-in Support Service (NPS) HP Network Phone-in Support Service (NPS) The HP Network Phone-in Support Service (NPS) provides fast access to HP experts in networked Multivendor environments. It can help you: • resolve complex network problems - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 79
Disc Read Only Memory. A mass storage device that uses compact disc technology. CDs can store data, but most cannot be written to. HP Utilities Software provided by Hewlett-Packard to perform certain tasks, for example, changing the date and time. IDE Integrated Device Electronics. An interface - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 80
(dots-per-inch). ROM Read-Only Memory. Computer memory used to store parts of the computer's operating system permanently. ROM chips can contain instructions and data. SCSI Small Computer System Interface. A high-speed data bus used for connecting hard disks, tape drives, and other accessories to - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 81
disk drive problems, 44 FTP access to HP, 63 G glossary, 69 H hard disk problems, 44 headphones jack location of connector, 5 Hewlett-Packard BBS library, 63 FTP access, 63 information services, 61 marketing headquarters, 68 support and information services, 59 World Wide Web access, 63 HP Forum on - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 82
location, 52 System board, switches, 52 T tape drive, installing, 25 telephone support for networks, 68 out of warranty, 67 under warranty, 67 tools required for installation, 2 troubleshooting, 35 U unpacking the PC, 2 URL for HP World Wide Web site, 63 V VESA connector, 28 video board flash BIOS - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 83
bckmttr.fb4 Page 73 Wednesday, May 15, 1996 2:04 PM Regulatory Information and Warranty - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 84
OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name and Address: HEWLETT-PACKARD Boulevard Steve Biko 38090 Villefontaine FRANCE Declares that the product: Product Name: Personal Computer Model Number: HP Vectra XA 6/xxx Conforms to the following Product Specifications - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 85
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is Hewlett-Packard's system certification tests were conducted with HP-supported peripheral devices and HP shielded cables, such as those you receive with - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 86
bckmttr.fb4 Page 76 Wednesday, May 15, 1996 2:04 PM Notice for the United Kingdom The HP Vectra PC is approved under approval number NS/G/1234/J/100003 for indirect connection to Public Telecommunication Systems within the United Kingdom. Noise Declaration for Germany Lärmangabe - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 87
not apply to you. Obtaining On-Site Warranty Service To obtain on-site warranty service, the customer must contact an HP Sales and Service Office (in the US, call the HP Customer Support Center at (303) 635-1000) or a participating Authorized HP Personal Computer Dealer Repair Center and arrange for - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 88
and negotiated beyond Zone 6. Worldwide Customer Support Travel information is available from any HP Sales and Service Office. Travel restrictions and response time for dealer or distributor service are defined by the participating dealer or distributor. Service contracts which provide after-hour or - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 89
HP computer product. This HP Software Product Agreement and Product Limited Warranty shall supersede any non-HP by a third party software supplier named in the copyright notices included with be available from Hewlett-Packard under a separate support agreement. 8 EXPORT CLAUSE. Customer agrees not - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 90
that the software product will execute its programming instructions when all files are properly installed. HP does not warrant that the operation of the software Service Warranty service may be obtained from the nearest HP sales office or other location indicated in the owner's manual or service - HP Vectra XA 6/xxx | HP Vectra XA 6/xxx PC - User’s Guide, D4544-90001 - Page 91
naja-bc.fb4 Page 82 Wednesday, May 15, 1996 2:06 PM Part Number D4544-90001 Printed in EU 50%
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