HP Vectra XU 6/XXX HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001
HP Vectra XU 6/XXX Manual
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- HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 1
User's Guide HP Vectra XU 6/xxx - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 2
Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 3
User's Guide - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 4
of your new Hewlett-Packard Personal Computer. Your high-performance HP Vectra PC provides: • a PentiumTM Pro processor in a Zero Insertion MB of video memory (upgradeable to 8 MB) • an integrated Enhanced IDE (Integrated Drive Electronics) controller on the PCI bus supporting Fast IDE and Standard - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 5
Video BIOS stored in Flash ROMs (for easy upgradeability) • BIOS support for ISA "Plug and Play" accessory board configuration • Optimized for 32-bit operating systems. NOTE The PentiumTM Pro processor installed in your HP Vectra PC provides the best performance when used with 32-bit operating - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 6
network. Always replace the cover on the PC before switching it on again. To avoid electric shock, do not open the power supply. This HP PC is a class 1 laser product. Do not attempt to make any adjustment of the laser units. Important Ergonomic Information It is strongly recommended that - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 7
Working in Comfort 16 Repetitive Strain Injury 16 Installing Your Display 18 What is Displayed on the Screen 19 Using a Document Holder 19 Your HP Keyboard 20 Your Desk 21 Your Chair 21 Your Posture 23 Your Workspace and Work Environment 23 Lighting 24 Further Suggestions 25 English vii - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 8
Your PC Supported HP Accessories 36 Removing and Replacing the Cover 38 Replacing the Cover after Installing Accessories 40 Moving the Power Supply 42 Replacing the Power Supply after Installing Accessories 43 Installing Memory 44 Main Memory Modules 44 Installing More Memory - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 9
Installing a Drive in a Front-Access Shelf 63 Installing a Processor 67 Completing the Installation of a Processor 70 4 Troubleshooting Your PC and Using the Setup Program Solving Problems 72 If You Cannot Solve the Problem 73 If Your PC Does Not Start 74 If Your Display is Blank and There Are - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 10
Problem 89 Using the HP Setup Program 90 Starting the Setup Program 90 Understanding the Setup Program 92 Using the SCSISelect Utility 100 5 Technical Information System Specifications 108 Features and Characteristics 108 Audio Features 110 Power Consumption Information 112 The PC's Memory - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 11
HP World Wide Web Site 129 HP FAXback on Demand-HP FIRST 130 HP Audio Tips (USA only) HP Automated Support Directory 130 Ordering Drivers and BIOS on Diskette 131 HP Support Services 132 Hewlett-Packard Telephone Support 133 Lifeline Telephone Support 134 HP Network Phone-in Support Service - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 12
Index 143 xii English - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 13
1 Setting Up Your PC This chapter leads you through the first time installation of your HP Vectra PC. - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 14
and its video cable • the keyboard, mouse, and headphones • the manuals and driver kit. This Manual Video Cable Computer Power Cords Headphones Driver Kit Display Mouse NOTE Keyboard Device drivers, HP utilities, and an online Network Administrator Guide are provided in a driver kit. 2 - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 15
1 Setting Up Your PC Unpacking Your PC 2 Place the PC on (or under) a sturdy desk with easily accessible power outlets, and enough space for the keyboard, mouse, and any other accessories. Installation Tools WARNING 3 Position the PC so that its rear connectors are easily accessible. 4 Place the - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 16
1 Setting Up Your PC Connecting the Display, Mouse, and Keyboard Connecting the Display, Mouse, and Keyboard 1 Connect the display, mouse, and keyboard to the back of the computer. The connectors are shaped to go in one way only. 2 Tighten the display cable attachment screws. Mouse Connector - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 17
interface adapter or a 100VG LAN interface adapter. Both LAN adapters support 10Base-T. The LAN Adapters support both 10 Mbit/s and 100 Mbit/s operation. They automatically Network Administrator Guide (provided with the driver kit) for instructions on setting up your PC for a LAN connection. 5 - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 18
1 Setting Up Your PC Connecting a Printer Connecting a Printer If you have a printer, connect its cable to the back of the computer and tighten the attachment screws. Use these connectors: • Parallel (25-pin parallel connector) for a parallel device • Serial A (9-pin serial connector) for a serial - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 19
WARNING 1 Setting Up Your PC Connecting Audio Accessories Connecting Audio Accessories Your PC has a Headphones jack and a Microphone jack on the front panel. An audio Stereo In jack, an audio Stereo Out jack, and a MIDI interface connector are located on the rear panel. MIDI connector Stereo In - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 20
SCSI Interface" on page 96. 1 Refer to the manual provided with the SCSI accessory for instructions on selecting a SCSI address. You should assign an set a SCSI address for Plug and Play SCSI devices (SCSI devices which support the SCAM protocol). 2 Connect the SCSI accessory to your PC's external - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 21
4 Refer to the manual provided with the SCSI accessory to learn how to install any software that may be necessary to use it. NOTE The total length of the external SCSI cables should not exceed 3 meters (approximately 10 feet). Contact your dealer to order shielded HP SCSI cables to connect - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 22
, select the correct voltage 115 V or 230 V NOTE You should not have to change the voltage selection switch setting if the computer was ordered from HP with the correct localization option for your country. 10 - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 23
1 Setting Up Your PC Connecting the Power Cords 3 Connect the power cords to the display and the computer. (The connectors are shaped to go in one way only.) Computer Power Connector Display Power Connector Grounded Outlet WARNING 4 Connect the display's power cord and the computer's power cord - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 24
NOTE 2 Press the power button on the PC. The PC performs a power-on self-test. If an error is detected, a message is displayed. Follow the instructions provided to correct the error. If the space bar on your keyboard has a power-on icon, you can start the PC by pressing the space - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 25
the display screen's brightness and contrast to your needs. If the picture does not fill the screen or is not centered refer to the display's manual for instructions. • Set the keyboard to a comfortable position. Adjust brightness (your display may be different from the display shown here) 13 - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 26
Your PC 1 To stop your PC, make sure that you have exited all programs then shutdown your operating system (refer to your operating system reference guide for details if you are not sure how to shutdown your operating system). 2 Press the power button to stop your PC. Resetting Your PC The - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 27
2 Using Your PC This chapter gives important ergonomic advice, explains how to set a password, and shows how to use your CD-ROM drive. - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 28
range listed. Prior to using any Hewlett-Packard equipment, study these instructions and suggestions and consult the bibliography at the end of this section. or discomfort, stop work and review this section of the User's Guide. Should the discomfort return, discontinue use of the equipment and - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 29
, or tendons, become irritated or inflamed. In an extreme case, this irritation can lead to permanent tissue damage. RSI has been a reported problem for workers performing specific tasks such as assembly line work, meat packing, sewing, playing musical instruments, and VDT work. It may also result - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 30
Your PC Working in Comfort Installing Your Display Most HP displays come with a tilt and swivel feature that on the desk, or change the location of the desk. If this still does not correct the problem, try a good quality anti-glare filter, or a screen hood. Keep the contrast and brightness adjusted - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 31
2 Using Your PC Working in Comfort What is Displayed on the Screen Text should be easy to read. To help ease eye strain, try to adjust text attributes to make reading the display as easy as possible (adjust such attributes as character size, spacing, and color). NOTE The ISO 9241 and ANSI/HFS 100 - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 32
than 10 degrees sideways. Keep your wrists straight by moving your entire hand and forearm over to use the function keys or numeric keypad. Your HP keyboard may have a kickstand which can be opened or closed to raise or lower the keyboard angle. If your elbows are at about the same - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 33
2 Using Your PC Working in Comfort It is recommended that you place your keyboard in front of the screen or document holder (whichever is viewed the most). If you use a mouse or trackball, position it close to the keyboard so you do not have to stretch while using it. It is not necessary to type - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 34
transfer some of the pressure from the spine to the thighs and feet. This will relieve spine fatigue. Use a chair with an adjustable lumbar (back) support, which can be moved up and down. Adjust the back of the chair so that the part that curves outward (towards the front of the - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 35
PC Working in Comfort Your Posture While sitting at your workstation, your back should be erect or angled slightly backwards. Your back should be supported by the backrest. Your arms should be relaxed and loose, elbows close to your sides, with the forearms and hands approximately parallel with the - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 36
the general lighting. Incoming light should be shielded or diffused to prevent glare and distracting reflection. In cases where strong sunlight is a problem, curtains, adjustable shades, or display hoods are recommended. If possible, try not to position the display in front of windows where glare - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 37
2 Using Your PC Working in Comfort Further Suggestions • Have your eyes checked on a regular basis and ensure your eyeglass prescription is suitable for working on a display screen. • Look away from the screen from time to time to help reduce eye strain. Focus on distant objects briefly. Also, - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 38
2 Using Your PC Working in Comfort Summary Recommendations The recommendations in the following illustrations are drawn from the latest available international ergonomic standards and recommendations, including ISO 9241 and ANSI/HFS 100-1988. Do not tilt your head forward by more than 15 degrees, - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 39
Make sure your arms and elbows are relaxed and loose, with your upper arm perpendicular to the floor or slightly forward (no more than 30 degrees). Keep your elbows close to your sides (less than 20 degrees away from your body). 2 Using Your PC Working in Comfort Keep your forearms and hands - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 40
2 Using Your PC Working in Comfort Bibliography of Articles for More Information 1 Caisse Nationale d'Assurances: "Le travail a l'écran de visualisation", Lucerne (Switzerland), 1991. 2 Bayerisches Staatsministerium für Arbeit: "Arbeiten mit dem Bildschirm - aber richtig!", Max Schick GmbH, Munich, - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 41
2 Using Your PC Configuring Password Security Configuring Password Security You can set two passwords, which can be used to provide two levels of protection for your PC. User Password The User Password provides these security features: • a power-on password prompt to prevent your PC being started - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 42
the screen press . 3 The PC's Setup program will appear. HP Vectra PC Setup xxx.xx.xxx.xx F1=Help On/Off Date (Year/Month/Day 1996 / 01 / 01 Time (Hour/Minute/Second 09 : 10 : 35 HP VECTRA XU 6/xxx CONFIGURATION SUMMARY System BIOS Version xx.xx.xx MILLENNIUM Video Board VRAM - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 43
2 Using Your PC Configuring Password Security 4 Use the or key to move the highlight to the User Password line. HP Vectra PC Setup xxx.xx.xxx.xx F1=Help On/Off USER PREFERENCES Operating System Windows NT User Password Not Set 5 To set your User Password, press once. a Type your password - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 44
2 Using Your PC Using Your CD-ROM Drive Using Your CD-ROM Drive Your CD-ROM drive reads information or programs on a Compact Disc (CD). It cannot record to a CD. To learn how to access information stored on a CD, refer to the documentation supplied with the CD. Your CD-ROM drive may be different - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 45
avoid electrical shock and harm to your eyes by laser light, do not open the CD-ROM drive enclosure. The CD-ROM drive should be serviced by service personnel only. Do not attempt to make any adjustment of the unit. Loading a CD 1 Press the Open/Close button to open the CD drawer - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 46
3 Install new applications, and set up and use Read the manuals supplied with the application an application. software. 4 Make more disk drive. 5 Make more memory available. Install more main memory. Refer to chapter 3. 6 Display more colors. Install more video memory. Refer to chapter 3. - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 47
3 How to Install Accessories Inside Your PC This chapter explains how to install accessories, such as extra memory, accessory boards, and additional disk drives, in your PC. - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 48
3 How to Install Accessories Inside Your PC Supported HP Accessories Supported HP Accessories This chapter describes how to install memory, mass storage devices, and accessory boards in your computer. Main Memory Upgrades (ECC, 60 ns): 32 MB (2 × 16 MB), order D3555A 64 MB (2 × 32 MB), order D3554B - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 49
3 How to Install Accessories Inside Your PC Supported HP Accessories Contact your dealer for an up-to-date list of supported devices. Up to six accessory boards can be installed: three 32-bit PCI slots two 16-bit ISA slots one combination ISA or PCI slot - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 50
3 How to Install Accessories Inside Your PC Removing and Replacing the Cover Removing and Replacing the Cover 1 Switch off the display and computer. 2 Disconnect the power cords from the power outlets, computer, and display. Disconnect any telecommunication cables from the computer. Disconnect the - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 51
3 How to Install Accessories Inside Your PC Removing and Replacing the Cover 4 Lift the two securing latches at the front of the computer. Lift the securing latches 5 Slide the cover forward until it is clear of the computer. If you have difficulty removing the cover, try pushing gently against - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 52
3 How to Install Accessories Inside Your PC Removing and Replacing the Cover Replacing the Cover after Installing Accessories 1 Check that you have installed all your accessories (and removed a plastic panel from the front of the cover, if you installed a disk drive in a front shelf). 2 Check that - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 53
3 How to Install Accessories Inside Your PC Removing and Replacing the Cover 6 Push the two latches at the front of the cover downwards until they click into position. Lock the cover (at the back of the computer) Push the latches down to secure the cover 7 If required, lock the cover using the - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 54
3 How to Install Accessories Inside Your PC Moving the Power Supply Moving the Power Supply You can slide the power supply unit out of the computer to improve access to the system board and the cables at the rear of the disk drives. 1 Disconnect the computer's power cord and any telecommunications - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 55
3 How to Install Accessories Inside Your PC Moving the Power Supply 4 Slide the power supply out of the computer until it stops-the power supply unit remains connected to the computer. Slide the power supply unit clear of the computer Power Supply Replacing the Power Supply after Installing - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 56
supply while you are removing the accessory from the bag. Handle the accessory as little as possible and with care. To install a pair of main memory modules: 1 Disconnect the computer's power cord and any telecommunications cable. 2 Remove the computer's cover (see page 38). The location of the - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 57
that the Power-On-Self-Test has detected a change in your memory configuration) follow the displayed instructions to run the Setup program. 2 Check that Setup has automatically detected and configured the Memory Size fields. Ensure the TOTAL memory is correct. If it is incorrect, check that you have - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 58
are listed below (refer to chapter 5 for more detailed information on video resolutions). Resolution: 640 x 480 800 x 600 1024 x 768 1280 x 1024 Video memory required for these colors: 256 colors (8 bpp) 64 K colors 16.7 M colors hi-color (16 bpp) true-color (24 bpp) 2 MB 2 MB 2 MB 4 MB - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 59
CD-ROM or diskette containing the driver. Video Adapter accessories available from other sources Additional accessories, including memory upgrades and a video MPEG module, are available for your video adapter. However, these accessories cannot be ordered from HP - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 60
detected and configured automatically by your PC. Your PC has configurable support for Plug and Play in the system BIOS. When you start your PC, the Plug and Play system BIOS can detect automatically which hardware resources (IRQs, DMAs, memory ranges, and I/O addresses) are used by the system-based - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 61
PCMCIA cards only None None None Configuring Plug and Play with the Setup program You can use the Setup program to select the level of support provided by the system BIOS for Plug and Play-compatible accessory boards. Configuring Setup for Windows 95 1 Turn on the PC and press when - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 62
recognize the accessory board, you can manually select the accessory board from a list of supported products. Windows 95 is preloaded with the accessory board's manufacturer. In this case, the board's jumper settings and driver options must be altered. To run the Add New Hardware wizard: 1 Click - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 63
slot and PCI boards in the highest available slot to ease cable routing. Some boards may have preferred locations and special installation instructions detailed in their manuals. 5 Unscrew and remove the slot cover. Store it in a safe place. If the slot cover is tight, loosen the screws on the - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 64
3 How to Install Accessories Inside Your PC Installing Accessory Boards 6 Hold the board horizontally by its "top" edge. Slide it into the board guide of the chosen slot. Do not bend the board. Slide the accessory board into position 7 Align the board's connector with the slot's socket. Firmly press - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 65
3 How to Install Accessories Inside Your PC Installing Accessory Boards 9 If you install a VESA-standard video accessory board that uses the MGA video adapter, connect the accessory board's cable to the VESA pass-through connector on the MGA adapter board. VESA Pass-Through Connector 10 Install any - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 66
3 How to Install Accessories Inside Your PC Installing Disk Drives Installing Disk Drives If you need extra mass storage space for your application software, you can install additional mass storage devices. The computer has two internal shelves (for hard disk drives) and five front-access drive - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 67
cable). Before Installing an IDE Hard Disk Refer to the drive's installation guide to see if you must set jumpers or if there is a special a SCSI address for Plug and Play SCSI hard disks (SCSI hard disks that support the SCAM protocol). You should assign an unused SCSI address to the second SCSI - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 68
are supplied with a mounting tray. If you order your drive from another supplier, you may need to order a mounting tray from HP. You should order product number D2037A (3.5-inch hard disk mounting tray). 1 Disconnect the computer's power cord and any telecommunications cable. 2 Remove the computer - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 69
3 How to Install Accessories Inside Your PC Installing Disk Drives 5 If the drive is being installed in the first shelf, rotate the drive into position. Rotate the drive into position 6 Secure the drive using the screw provided. Secure the drive English 57 - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 70
3 How to Install Accessories Inside Your PC Installing Disk Drives 7 Locate the appropriate data cable for the hard disk drive. IDE drives should be connected to a free IDE Channel cable connector (You can add up to three IDE devices.) NOTE A second IDE cable is in a bag supplied separately with - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 71
3 How to Install Accessories Inside Your PC Installing Disk Drives Installing a Hard Disk Drive in a Front-Access Shelf 1 Disconnect the computer's power cord and any telecommunications cable. 2 Remove the computer's cover (see page 38). 3 Slide out the power supply to provide better access to the - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 72
3 How to Install Accessories Inside Your PC Installing Disk Drives 6 Slide the drive tray into the drive shelf and secure it. Slide the drive tray into the drive shelf 7 Locate the appropriate data cable for the disk drive. IDE drives should be connected to a free IDE Channel cable connector (You - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 73
3 How to Install Accessories Inside Your PC Installing Disk Drives 8 Connect the data and power cables to the rear of the device. (The connectors are shaped to go in one way only.) Data Cable Power Cable 9 Slide the power supply back into position, and tighten its selfretaining screws (see page 43). - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 74
. Refer to the operating system documentation for information on formatting a drive. If an IDE drive is removed, switch on the computer and follow the instructions displayed by the Error Message Utility. When prompted, press to run the Setup program and select None or SCSI for the missing drive. 62 - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 75
manual supplied with the drive for any additional installation instructions. Before Installing an IDE Device Refer to the drive's installation guide which support HP are supplied with mounting rails. If you order your drive from another supplier, you may need to order drive mounting rails from HP - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 76
3 How to Install Accessories Inside Your PC Installing Disk Drives 1 Disconnect the computer's power cord and any telecommunications cable. 2 Remove the computer's cover (see page 38). 3 Slide out the power supply to provide better access to the disk drive cables (see page 42). 4 If installing a - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 77
3 How to Install Accessories Inside Your PC Installing Disk Drives 7 Locate the appropriate data cable for the device. Flexible Disk Drive Cable SCSI devices can be connected to any free connector on the SCSI cable IDE drives should be connected to a free IDE Channel cable connector (You can add - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 78
3 How to Install Accessories Inside Your PC Installing Disk Drives 10 Remove the plastic panel from the cover by pulling the panel from the left and unhinging its right-hand side. Store the panel in a safe place. Unclip and lift out the plastic panel 11 Install any other accessories before - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 79
Installing a Processor Installing a Processor Some operating systems support a second processor for increased performance. Contact your authorized cover (see page 38). 3 Remove the airflow guide from above the processor socket. Remove the Airflow Guide 4 Move the power supply to improve access to - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 80
3 How to Install Accessories Inside Your PC Installing a Processor 5 Install the VRM module supplied with the processor. 6 Unlock the processor socket and position the processor over it. 7 Insert the new processor into the socket and lock the processor into place. (Processor can only go in one way.) - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 81
PC in the upright position. 10 Slide the power supply back into the computer and tighten the two self-retaining screws. 11 Replace the airflow guide above the processor socket. English 69 - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 82
OFF OFF ON OFF 66 MHz Processor Speed 150 MHz 180 MHz 200 MHz If two processors are installed, both must operate at the same bus speed and processor speed. Refer to the manual supplied with the processor to verify which bus and processor speeds are supported. Note that you must configure your - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 83
4 Troubleshooting Your PC and Using the Setup Program This chapter can help you solve problems that you may encounter when using your PC and describes how to use the HP Setup program. - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 84
4 Troubleshooting Your PC and Using the Setup Program Solving Problems Solving Problems If you have a problem with your PC, search the list below for the problem description which most closely matches it. Then turn to the page indicated for guidance. If Your PC Does Not Start Ì If nothing appears - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 85
in the Network Administrator's Guide (also on the "XU/VT Drivers and Documentation" CD-ROM). If You Cannot Solve the Problem If you are unable to solve your problem after following the troubleshooting advice in this chapter, refer to chapter 6 HP Support and Information Services for information on - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 86
Troubleshooting is correctly installed (refer to page 67). e Check that the memory modules are correctly installed (refer to page 44). f Check that jumpers on the accessory boards are properly set (refer to the manuals that came with each board). h Check that the switches on the problem. 74 English - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 87
Troubleshooting the model number of your HP Vectra PC when ordering the HP Information Services described in chapter 6 HP Support and Information Services. To update the system BIOS: 1 Insert the HPInit utility diskette in drive A. 2 Switch the computer OFF and then ON, and follow the instructions - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 88
(refer to chapter 5). 2 Run Setup to correct the configuration information. 3 If all the above fail to correct the problem, the system board may need to be replaced. Contact your service representative. What you should do: 1 Run Setup and correct the errors highlighted by the Setup program. 2 Ensure - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 89
4 Troubleshooting Your PC and Using the Setup Program If Your PC Does Not Start 61xx, 6500, 6510, 6520 8x06 65xx, 66xx 8060 910B What you should do: 1 Ensure the memory modules are installed correctly (refer to chapter 3). 2 If this does not fix the problem, initialize the system ROM (refer to "If - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 90
4 Troubleshooting Your PC and Using the Setup Program If Your PC Does Not of diskette is invalid, cannot start from this diskette. Cannot start from hard disk. Explanation: There is a problem with the disk drive, or the disk drive is not properly formatted. What you should do: Insert a diskette - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 91
4 Troubleshooting Your PC and Using the Setup Program If Your PC Does Not accept or transmit data. This could occur if: • The diskette has not been inserted correctly. If this is the problem, reinsert the diskette and type ''R'' (for Retry). • The printer is not working-ensure it is on and ready - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 92
for instructions. If the screens generated by your software applications do not appear correct, check the application's manual to find out which video standard is required. Also check your display manual to find out which refresh rate is required. Use the HP Setup program (or the MGA Millennium - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 93
4 Troubleshooting Your PC and Using the Setup Program If Your PC Has a Hardware Problem If Your Keyboard or Mouse Does Not Work 1 Ensure that the keyboard or mouse is correctly connected. 2 Ensure that the mouse driver supplied with the preloaded software is installed correctly. (Choose a Logitech® - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 94
4 Troubleshooting Your PC and Using the Setup Program If Your PC Has a Hardware Problem If Your Printer Does Not Work the software application's "print" menu has been correctly set up. (Refer to the manual supplied with the software.) 7 Check that the PC's port is working properly by connecting - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 95
4 Troubleshooting Your PC and Using the Setup Program If Your PC Has a Hardware Problem If the Flexible Disk Drive Does Not Work 1 Ensure you are using a formatted diskette and it is inserted correctly. 2 Check you are using a diskette that - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 96
4 Troubleshooting Your PC and Using the Setup Program If Your PC Has a Hardware Problem If the Hard Disk memory, I/O addresses, an IRQ, or DMA channel also being used by the PC. Refer to the board's manual for details. 3 Check that the PC has been configured correctly in Setup. 4 If the problem - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 97
4 Troubleshooting Your PC and Using the Setup Program If Your PC Has a Software Problem If Your PC Has a Software Problem If You Have Forgotten Your Password Ì If you forget the User Password and the System Administrator Password is set and known: 1 Restart the PC. If - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 98
Troubleshooting Your PC and Using the Setup Program If Your PC Has a Software Problem If You Can't Start the Setup Program This may happen if the copy of the PC's configuration stored in memory shown on page 118). Contact your HP dealer for complete information about installing an external battery. Use - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 99
4 Troubleshooting Your PC and Using the Setup Program If Your PC Has an Audio Problem If Your PC Has an Audio Problem No Sound -bit digitized sounds, this might be due to an interrupt conflict. Use the HP Setup program or your operating system's audio control software to change the audio interface - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 100
Troubleshooting Your PC and Using the Setup Program If Your PC Has an Audio Problem memory and may not execute if many drivers or TSR (Terminate and Stay Resident) programs are installed. You may solve this problem by loading device drivers and TSRs into high memory. Refer to your MS-DOS manual - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 101
4 Troubleshooting Your PC and Using the Setup Program If the CD-ROM Drive Has a Problem If the CD-ROM Drive Has a Problem Check do not open the CD-ROM drive enclosure. The CD-ROM drive should be serviced by qualified service personnel only. Do not attempt to make any adjustment of the unit. This - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 102
NOTE 4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program Using the HP Setup Program Setup is an integrated (ROM-based) program that displays the PC's configuration. Configuration information for associated PC features is grouped together to make - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 103
/Month/Day 1996 / 01 / 01 Time (Hour/Minute/Second 09 : 10 : 35 HP VECTRA XU 6/xxx CONFIGURATION SUMMARY System BIOS Version xx.xx.xx MILLENNIUM Video Board VRAM: 2.0 MB, Version: xxx-x Processor Pentium(TM) Pro, xxx MHz Memory xx MB IDE Hard Disk Drives No IDE disk detected • To change - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 104
items are for information only and cannot be changed. HP Vectra PC Setup xxx.xx.xxx.xx F1=Help On/Off CONFIGURATION SUMMARY System BIOS Version xx.xx.xx MILLENNIUM Video Board VRAM: 2.0 MB, Version: xxx-x Processor Pentium(TM) Pro, xxx MHz Memory xx MB IDE Hard Disk Drives No IDE disk - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 105
2.0 MB, Version: xxx-x Processor Pentium(TM) Pro, xxx MHz Memory xx MB IDE Hard Disk Drives No IDE disk detected HP 10/100 MBps Network name of the BIOS operating system installed on your computer. The system BIOS will optimize your PC for your operating system. HP Vectra PC Setup xxx.xx.xxx - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 106
User Preferences 4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program Some of it is wrong, check that you have installed the memory modules correctly. HP Vectra PC Setup xxx.xx.xxx.xx F1=Help On/Off COMPUTER INFORMATION Memory Size (1 MB = 1024 KB) Base, on - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 107
4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program Configuring IDE Devices Most IDE devices ( . This will make more system resources available for other system components. HP Vectra PC Setup xxx.xx.xxx.xx F1=Help On/Off IDE Primary Channel Device 1 840 MB Device - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 108
Troubleshooting Your PC and Using the Setup Program Using the HP Interface option and select Disabled. HP Vectra PC Setup xxx.xx.xxx.xx F1=Help On/Off Integrated external SCSI device is detected. To avoid potential data corruption problems, it is recommended that you keep this default setting. - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 109
4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program Flexible Disk Drives If you install a its manual. Security Features Some of the Security Features options will not be available if you have selected Windows 95 . . Installed. HP Vectra PC Setup xxx.xx.xxx.xx - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 110
4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program Using the Start-Up Center available if you selected Operating System . . . Microsoft Windows NT, OS/2, or Other. HP Vectra PC Setup xxx.xx.xxx.xx F1=Help On/Off Start-Up Center Control Start from Flexible Disk . . . - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 111
4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program Configuring Audio Use these options to reserve system resources for the computer's integrated SoundBlasterTM audio interface. If you do not want to use - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 112
4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program ATTENTION Using the SCSISelect When you run the SCSISelect utility, the Options menu is displayed. SCSISelect(TM) Utility v1.xxx Would you like to configure the interface, or run the SCSI disk utilities? Select the - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 113
Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program Configure/View We recommend that these settings are not changed. Interface Settings Menu SCSISelect(TM) Utility v1.xxx devices do not support SCSI parity (most currently available SCSI devices do support SCSI parity). - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 114
Troubleshooting Your PC and Using the Setup Program Using the HP utility (see page 100). SCSISelect(TM) Utility v1.xxx Boot Device Configuration Please run SCSI Disk Utilities to 0 Options Listed Below Have NO EFFECT if Multiple Lun Support is Disabled Boot Lun Number 0 Arrow keys to move cursor - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 115
4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program SCSI Device Configuration Menu This menu lets you configure parameters for each SCSI device on the SCSI bus. To configure a specific SCSI device, you need to know which SCSI ID it uses. SCSISelect(TM) Utility v1.xxx - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 116
4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program • Send Start Unit Command This option is not supported by some SCSI Options Menu SCSISelect(TM) Utility v1.xxx Advanced Configuration Options Plug and Play Scam Support Enabled Options Listed Below Have NO EFFECT - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 117
4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program • Support Removable Disks Under BIOS as Fixed Disks When Boot Only is selected, only the removable media drive designated as the boot device is treated as a - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 118
4 Troubleshooting Your PC and Using the Setup Program Using the HP Setup Program SCSI Disk Utilities When the SCSI Disk Utilities are selected from the Options menu, the SCSISelect utility scans the SCSI bus and lists - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 119
5 Technical Information This chapter provides technical information about your PC. - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 120
data • Level-Two: 256 KB Upgradeable to 512 MB (60ns ECC memory modules) 64-bit Ultra VGA Controller on PCI accessory board 2MB standard, upgradeable 16 audio interface on the ISA bus Ultra SCSI controller on PCI bus (supporting SCSI-2 Fast-20) Enhanced IDE controller on PCI bus (IDE Bus Master) - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 121
Keyboard/Mouse Description: Seven mass storage shelves supporting: • two front-access, third-height, slot, two 16-bit ISA slots HP keyboard with mini-DIN connector HP mouse with mini-DIN connector Characteristics: V ac, 200-240 V ac (switch-selectable) • Input frequency: 50/60Hz • Maximum power - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 122
5 Technical Information System Specifications Audio Features Feature: Digitized Sounds Music Synthesizer Mixer Built-in Power Amplifier MIDI Interface Description: • Sound Blaster 16, General MIDI, MPC2 Compliant • Compatible with AdLib FM • 16-bit and 8-bit stereo sampling from 5 kHz to 44.1 kHz • - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 123
Out Jack Sound Codec Description: • Automatic Gain Control (AGC) amplifier or fixed gain amplifier • Input impedance: 600 ohms • Sensitivity: 30 mVpp to 200 mVpp • Impedance: 32 ohms • High-performance, 16-bit stereo ADC/DAC • 64 times over-sampling Delta-Sigma technology • 85-dB dynamic range - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 124
NOTE 5 Technical Information System Specifications Power Consumption Information Full Power mode Off 280 W < 3 W1 1 The power supply in your Vectra PC continues to supply power to the CMOS memory, even when switched off. When the PC is turned off with the power button on the front panel, the - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 125
KB to 800 KB 0C0000 to 0C7FFF 32 KB Video BIOS Area 640 KB to 768 KB 0A0000 to 0BFFFF 128 KB Video Memory Area 640 KB Base Memory Area 0 KB to 640 KB 09F000 to 09FFFF Extended BIOS Data Area 0400 to 04FF 0000 to 03FF 1. Used by the boot ROM - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 126
5 Technical Information System Specifications IRQs, DMAs, and I/O Addresses Used by Your PC The IRQ, DMA, and I/O address mappings shown here are for a PC with a basic configuration. The resources used by your PC may vary, depending upon which accessory boards are bundled with the PC. IRQs used by - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 127
5 Technical Information System Specifications I/O Addresses used by PC 170h - 177h 1F0h - 1F7h 200h - 207h 220h - 233h 278h - 27Fh 280h - 293h 2E8h - 2EFh 2F8h - 2FFh 300h - 30Bh 330h - 33Bh 370h - 371h 376h - 377h 378h - 37Fh 388h - 38Bh 3B0h - 3DFh 3E8h - 3EFh 3F0h - 3F7h 3F8h - 3FFh integrated - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 128
Specifications Available Video Resolutions Resolution Minimum video memory required for these color scales 256 colors support the maximum refresh rates shown here. Refer to the User's Guide supplied with your display for details of the refresh rates supported by your display. The video drivers - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 129
5 Technical Information The PC's Rear Connectors The PC's Rear Connectors 9-pin Serial Port Connector 15-pin VGA Display Connector (on Matrox video adapter board) Keyboard/Mouse connector 3.5 mm Audio Jacks SCSI Connector 1-Red Serial Port B Serial Port A Mouse Connector Keyboard Connector - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 130
5 Technical Information System Connectors and Switches System Connectors and Switches System Board Connectors Fan Connector Processor 1 SCSI Connector PCI Slots ISA Slots Processor 2 Status Panel Connector External Battery Connector Primary IDE Connector Flexible Drive Connector Secondary IDE - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 131
BIOS. This gives you the possibility of upgrading the video BIOS when updates are made available by HP Support and Information Services. (For information on HP Support and Information Services, refer to chapter 6.) Switch 1 2 Use Switch Block to: Flash EEPROM Switch for VGA BIOS: • OFF to prevent - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 132
5 Technical Information System Connectors and Switches System Board Switches 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 System Board Switches Switch 1 - CONFG 2 - PSWRD 3 - SECURE Use Switch Block to: Retain or clear the configuration stored in EEPROM: • OFF to retain configuration - DEFAULT • ON to clear - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 133
8 Bus Speed ON OFF ON OFF OFF 60 MHz ON OFF OFF ON OFF 60 MHz OFF OFF OFF ON OFF 66 MHz Processor Speed 150 MHz 180 MHz 200 MHz These switch settings should not be changed. They are listed for verification purposes only. Replacing the processor with a different processor is not - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 134
also take your old PC back for recycling when it reaches the end of its useful life. HP has a product take-back program in several countries. The collected equipment is sent to one of HP's recycling facilities in Europe or the USA. As many parts as possible are reused. The remainder is - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 135
6 Hewlett Packard Support and Information Services - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 136
are listed below: • HP Authorized Reseller • HP SupportPack • HP Support Assistant CD-ROM • HP Information Services Service HP Forum on CompuServe HP Forum on America Online (US only) HP BBS Library HP World Wide Web Site HP FIRST Faxback Audio Tips (US only) HP Drivers/BIOS diskettes Means of - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 137
used with the HP Vectra. Authorized HP Resellers can also offer consulting services tailored to your specific needs regarding product development or custom installations, as will third party support services, or the HP Customer Support organization in your country. HP SupportPack HP's three-year - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 138
and contains the latest HP drivers and utilities. The documentation CD-ROM is updated quaterly and contains: • Product manuals and service manuals • Installation and configuration information • Troubleshooting information • Technical reference manuals. Subscriptions to HP Support Assistant can be - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 139
with you, and you will be able to ask, or answer, technical questions about your HP Vectra PC, and HP products. You can also download the latest versions of drivers, BIOS and software utilities for HP Vectra PCs. As a preferred Hewlett Packard customer, you are invited to join CompuServe at no - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 140
Support and Information Services Hewlett-Packard Information Services HP Forum on America Online The HP Forum on America Online is an electronic information and communication service which can be accessed via modem. To access the HP Forum: • select Keyword Search from the menu, • type HP - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 141
access to information about HP, its products, including product data sheets, service and support information, electronic newsletters and technical tips. You can also download the latest versions of drivers, BIOS and software utilities. The Access Guide Directory guides you through the information - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 142
or fax Phone or fax Phone or fax Phone or fax Fax A complete description of Hewlett-Packard electronic services is provided in document #9020. HP Audio Tips (USA only) HP Automated Support Directory HP Audio Tips is an automated system containing recordings which can direct you to Hewlett Packard - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 143
6 Hewlett Packard Support and Information Services Hewlett-Packard Information Services Ordering Drivers and BIOS on Diskette You can order diskettes from HP, with the latest versions of drivers, BIOS and software utilities. The diskettes will be delivered by mail. Information for ordering - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 144
the second and third years of hardware warranty, via the Lifeline program, which is a feebased service. HP does NOT provide support for Vectra PCs configured as network servers. We recommend HP NetServers for your network server requirements. Reloading the software bundled or pre-loaded on your PC - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 145
6 Hewlett Packard Support and Information Services Hewlett-Packard Telephone Support Hewlett-Packard Telephone Support HP North American Customer Support Center Assistance from the HP North American Customer Support Center is available Monday to Friday, 7:00 am to 6:00 pm Mountain time. The - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 146
Support and Information Services Lifeline Telephone Support Please have the following information ready when you call so that your enquiry can be dealt with quickly: • your HP Vectra in contact with a support technician. If your problem is found to be covered by the HP Hardware Warranty, no charge - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 147
Packard Support and Information Services HP Network Phone-in Support Service (NPS) HP Network Phone-in Support Service (NPS) The HP Network Phone-in Support Service (NPS) provides fast access to HP experts in networked Multivendor environments. It can help you to: • resolve complex network problems - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 148
reseller. on-site years. service HP Support CD-ROM containing: Released N/A Assistant Product Manuals, quarterly. Technical Information and Product features. Annual Anytime. HP. subscription. Electronic services Technical information, Anytime. drivers, utilities, tools and diagnostics - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 149
Support and Information Services Hewlett-Packard Marketing Headquarters Hewlett-Packard Marketing Headquarters Should you wish to contact Hewlett-Packard, check your local telephone directory for the HP Sales and Service Office near you. If you cannot find a convenient HP -Packard S.A. 150, route du - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 150
6 Hewlett Packard Support and Information Services Hewlett-Packard Marketing Headquarters 138 English - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 151
A block of high-speed memory used for the temporary storage of data and processor instructions. CD-ROM Compact Disc Read Only Memory. A mass storage device Dual In-line Memory Module. These memory modules provide a 64bit data path for improved system performance. device driver Software that enables - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 152
slot inside the computer, connected to the system board, that can be used for accessory boards. extended memory Memory which can be addressed by the processor in the area of memory above the first 1 MB. IDE Integrated Device Electronics. An interface standard for communications between the computer - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 153
-inch). ROM Read-Only Memory. Computer memory used to store parts of the computer's operating system permanently. ROM chips can contain instructions and data. SCAM SCSI Configured Automatically. A protocol which automatically assigns device IDs to SCSI devices which support SCAM. Sound files Files - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 154
Glossary 142 English - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 155
PC, 114 drivers obtaining via HP BBS, 129 problems, 83 headphones jack impedance, 111 location of connector, 7 Hewlett-Packard BBS library, 129 information services, 127 marketing headquarters, 137 product take back program, 122 support and information services, 123 World Wide Web access, 129 HP - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 156
30 PC dimensions, 109 does not work, 74 memory map, 113 rear connectors, 117 recycling, 122 setting up, 1-14 starting, 12 stopping, 12 troubleshooting, 71 unpacking, 2 using, 15-34 weight, 109 Plug and Play, 48 configuring with Setup program, 49 defined, 140 OS support, 49 SCSI, 55, 63 power button - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 157
problems, 85 specifications technical, 107 starting HP Setup program, 90 your PC, 12 your PC with space bar, 12 stopping your PC, 12 support by telephone, 133, 134 information services, 123 Network Phone-in Support, 135 summary of services, 136 Support Assistant ordering information, 126 supported - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 158
- HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 159
Regulatory Statements and Warranty - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 160
OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name and Address: HEWLETT-PACKARD 5 Avenue Raymond Chanas 38320 Eybens FRANCE Declares that the product: Product Name: Personal Computer Model Number: HP Vectra XU 6/xxx Conforms to the following Product Specifications - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 161
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is Hewlett-Packard's system certification tests were conducted with HP-supported peripheral devices and HP shielded cables, such as those you receive with - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 162
toute connexion au réseau de télécommunication. Remettez toujours le capot avant de mettre sous tension. Notice for the United Kingdom The HP Vectra PC is approved under approval number NS/G/1234/J/100003 for indirect connection to Public Telecommunication Systems within the United Kingdom. Hinweis - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 163
not apply to you. Obtaining On-Site Warranty Service To obtain on-site warranty service, the customer must contact an HP Sales and Service Office (in the US, call the HP Customer Support Center at (303) 635-1000) or a participating Authorized HP Personal Computer Dealer Repair Center and arrange for - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 164
time is second business day for Zones 4 and 5 (200 miles, 320 Km); third business day for Zone 6 (300 miles, 480 Km); and negotiated beyond Zone 6. Worldwide Customer Support Travel information is available from any HP Sales and Service Office. Travel restrictions and response time for dealer or - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 165
Limited Warranty Your HP Vectra PC contains preinstalled been developed by a third party software supplier named in the copyright notices included with the software recovery CD-ROM and/or support utility software may only be used for restoring the hard disk of the HP computer with which the product - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 166
that the software product will execute its programming instructions when all files are properly installed. HP does not warrant that the software will be Service. Warranty service may be obtained from the nearest HP sales office or other location indicated in the owner's manual or service - HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 167
- HP Vectra XU 6/XXX | HP Vectra XU 6/xxx Pc User’s Guide - d4369-90001 - Page 168
50% Paper not bleached with chlorine Part Number D4369-90001 Printed in France 12/96
HP Vectra XU
6/xxx
User’s Guide