HP Vs15 HP Pavilion Display - (English) Warranty and Support Guide 5990-5406 - Page 2

Obtaining Hardware Warranty Repair Service For the duration of the one-year hardware warranty, hardware repair service includes Unit Exchange, Carry-in, Send-in, or Home Pick-up and Delivery, DEPENDING ON YOUR LOCATION. To obtain hardware warranty service, and determine the type of service, as well as the logistics of the service available in your location, call HP's Customer Care Centre or a participating Authorised HP Personal Computer Repair Centre at one of the numbers listed below. Unit Exchange In locations where Unit Exchange is available, HP will send you a replacement monitor. You must return the defective monitor to HP (using the shipping carton that the new one came in). HP may ask you for a credit card as collateral for the monitor, and will charge you for the retail price of the new monitor if the failed product is not returned within 30 days. Carry-In Services In locations where Carry-in service is available, repair service can be obtained by taking your defective monitor to an HP Pavilion PC authorised service provider. Send-In Repair Service In locations where Send-in repair service is available, repair service can be obtained by shipping your monitor to an HP Repair Centre. The monitor will be repaired and returned to you. Home Pick-Up and Delivery In locations where Home Pick-up and Delivery service is available, HP will pick up the defective monitor at your home and deliver it back to your home when repaired. Austria Canada Chile Colombia France Germany Guatemala Italy Mexico from Mexico City From all other states Netherlands Nicaragua Norway Panama Republic of Ireland Spain Switzerland UK US +43 (0) 0820 87 4417 1-905-206-4663 800-360-999 9-800-114726 0892 6960 22 (0,34 euros/min) 0180 5 225 254 (0,12 euros/min) 1-800-999-5105 +39(0) 848 800 871 (5)258-9922 01-800-4726684 0900 2020 165 (0,10 euros/min) 1-800-711-2884 815 62 070 1-800-711-2884 1890 92 39 02 +34(0) 902 010 059 0848-00 009 50 +44(0) 870 010 4320 - For consultative assistance call: 0906 470 0870 (60 p/min) 1-208-323-2551