HP Workstation x4000 hp workstation x4000 - Getting Started Guide - Windows (A
HP Workstation x4000 Manual
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- HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 1
Getting Started Guide HP Workstation x4000 Manufacturing Part Number : A8058-90001 Edition E0502 © Copyright 2002 Hewlett-Packard Company. - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 2
particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in registered trademark of Matrox Electronic Systems Ltd. Microsoft®, Windows®, MS-DOS® Windows 2000®and Windows XP® are registered trademarks of the Microsoft Corporation - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 3
when extensive changes are made. Manual updates may be issued between editions to correct errors or document product changes. To ensure that you receive the updated or new editions, you should subscribe to the appropriate product support service. See your HP sales representative for details. Second - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 4
4 - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 5
Removing Passwords 23 Using Power Management 24 Working in Comfort and Safety 25 Preparing Your Work Environment 25 Working Posture 26 Additional Ergonomic Issues 27 Recycling your Workstation 28 2. Troubleshooting Overview 30 Solving Hardware Problems 31 Workstation Does Not Start Properly - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 6
Problems 37 Starting e-DiagTools from the Hard Drive's Utility Partition (Recommended Method 37 Starting e-DiagTools from the CD-ROM 38 HP Recovery CD-ROM 39 What Functions Are Available 39 Before Performing A Recovery 39 Performing A Full Recovery 40 HP x4000 Technical Characteristics 42 HP - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 7
replace the cover on the workstation before switching it on again. To avoid electrical shock, do not open the power supply. There are no user-serviceable parts inside. This product is a class I laser product. To avoid electrical shock and harm to your eyes by laser light, do not open the laser - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 8
, including downloadable documentation, service and support options, and the latest versions of drivers, utilities BIOS, and firmware. The web accessible documentation includes the x4000 Technical Reference/Troubleshooting Guide. This guide has detailed information about your workstation, including - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 9
1 Setting Up And Using Your Workstation Chapter 1 9 - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 10
topics explain how to set up your x4000 Workstation. Some steps may not apply to -RW" on page 14 • "Connect the Power Cords" on page 14 Prepare your Workspace 1. Unpack workstation unless you are installing a graphics card. If you are installing a graphics card, you need a T-15 Torx driver - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 11
Installation instructions are included with the graphics card. Connect the Components Before connecting any cords or cables to your workstation, display connector and tighten the attachment screws. 3. Connect the three HP Multimedia Keyboard cables: • The keyboard connector plugs into the purple - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 12
(USB) connectors for USB accessories. The x4000 Workstation does not support a USB mouse or keyboard. For more details, refer to the x4000 Technical Reference/Troubleshooting Guide at www.hp.com/go/workstationsupport. Location of Rear Panel Connectors SCSI Mouse (green) Keyboard (purple) Dual USB - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 13
Your Workstation Setting Up Your Workstation Connect the Audio Accessories Connect the microphone and headphones (or amplified speakers) to the HP Multimedia Connect to a Network (LAN) Your workstation's 10BT/100TX LAN auto-sensing interface adapter supports both 10Mbit/s and 100 Mbit/s operation. - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 14
for Your CD-RW The CD-RW software for the CD-RW drive that is installed in your HP x4000 Workstation is not included in the pre-loaded software. You must install the applications manually from the Applications CD-ROM (provided with the workstation or as an accessory kit) before you can use the write - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 15
Using Your Workstation Using Your x4000 Workstation Figure 1-3 Using Your x4000 Workstation Understanding the Control Panel The hardware control panel, located on the front of the workstation, is shown in Figure 1-3. Hardware Control Panel Power On/Off and Power LED Hard Disk Activity LED Reset - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 16
Up And Using Your Workstation Using Your x4000 Workstation • Hard Disk Activity LED - This light flickers when your hard disk is being accessed. • Network Activity LED - This light flickers anytime the workstation is connected to the network and plugged into the power source, regardless of whether - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 17
Up And Using Your Workstation Using Your x4000 Workstation • The software power down may cause you to lose unsaved data from open applications. To shut down your workstation: 1. Exit all applications. 2. Select Start > Shut Down. A dialog box appears with any shut down options that are supported - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 18
Up And Using Your Workstation Using Your x4000 Workstation Using Your HP Multimedia Keyboard WARNING Improper sites on the Internet. • Launch the Internet browser supplied with your system. • Lock or suspend your workstation. • Access HP TopTools and customer information. • Mute or adjust the - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 19
this loaded on your workstation. Otherwise, this shortcut key is not programmed and can be configured by pressing the Menu key. • Internet starts your Internet browser. • Menu displays the current soft key assignments for the HP Multimedia keyboard. Follow the on-screen instructions to display the - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 20
Shortcut keys, press the Menu key and following the on-screen instructions. Viewing Your Workstation Configuration The Summary screen gives you a summary of the current configuration of your workstation (BIOS version, CPU type, memory module size, and installed mass storage devices). You should check - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 21
Workstation Using Your x4000 Workstation 2. Press F2 while F2 Setup is displayed at the bottom of the screen. If you fail to press F2 in time and the start-up process continues, you must allow your system to finish booting up, then restart your workstation and go through the Power-On-Self-Test (POST - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 22
Using Your x4000 Workstation Security Menu The Security menu offers a list of sub-menus that let you: • change or set the System Administrator Password, User Password, or Power-on Password (refer to "Setting Passwords" on page 23) • prevent unauthorized start-up from the floppy, CD-ROM and IDE drives - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 23
Workstation Using Your x4000 Workstation Setting Passwords You can set passwords to provide different levels of protection for your workstation. . • You can enable the Power-on Password option so that a password is required every time you start the workstation. You must set an administrative password - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 24
power consumption by slowing down the workstation's activity when it is idle. For more information on power consumption data, refer to the x4000 Technical Reference on HP's web site (www.hp.com/go/workstationsupport). Operating systems differ in their power management capabilities. In Windows - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 25
Setting Up And Using Your Workstation Working in Comfort and Safety Figure 1-5 Working adjustment feature, curved seat edge, a stable base (for example, five legs and castors, adjustable back support, a freely rotating swivel, and fully adjustable padded arm rests). • Monitor. Place your monitor so - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 26
WARNING • Work Surface Arrangement. Arrange the elements of your HP workstation system (monitor, document holder, keyboard, mouse and other . • Back. While sitting at your work surface, make sure your back is supported by the chair's backrest in an erect position or angled slightly backwards. • Arms - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 27
Chapter 1 Setting Up And Using Your Workstation Working in Comfort and Safety • Hands, Wrists, Forearms. Try additional information from the sources available to you, including your employer, doctor, office supply store, and the Information Sources listed in the online version of Working in Comfort, - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 28
Setting Up And Using Your Workstation Recycling your Workstation Recycling your Workstation HP has a strong commitment towards environmental conservation. Your workstation has been designed to respect the environment as much as possible. HP can take an old workstation back for recycling when it - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 29
2 Troubleshooting Chapter 2 29 - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 30
A Full Recovery" on page 40 • "HP x4000 Technical Characteristics" on page 42 • "HP Customer Care Center Phone Numbers" on page 43 For more detailed help, refer to the x4000 Technical Reference Guide located on the HP web site (www.hp.com/workstations/support). If you still have problems, run HP - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 31
Chapter 2 Troubleshooting Solving Hardware Problems Solving Hardware Problems Workstation Does Not Start Properly Display is Blank If your display is blank after you turn on your workstation, check that: • The workstation and monitor are turned on. (The power lights should be illuminated.) • Both - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 32
using the correct driver. The driver for the HP enhanced mouse is provided with all Windows preloaded systems as well as on the HP Workstation Recovery CD-ROMs. However, drivers are constantly being updated. You can download the latest driver from the HP web site (www.hp.com/go/workstationsupport - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 33
Troubleshooting Solving Hardware Problems Audio Doesn't Work The internal speaker is deactivated when you use the output line jack on the rear of the workstation. If you have connected the multimedia keyboard's audio out (green) connector to this jack, you must connect speakers or headphones to the - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 34
Troubleshooting Solving Hardware Problems Clearing the Administrator Password To clear the Administrator password: 1. Turn off the workstation and remove the cover. For instructions on how to remove the workstation's cover, see the HP x4000 Technical Reference on the Web at: http://www.hp.com/go/ - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 35
and more detailed instructions, refer to the x4000 Technical Reference Guide at www.hp.com/go/workstationsupport. The LED patterns are defined by: • R = Red • Y = Yellow • G = Green • l = Off Unless the LED pattern indicates that the BIOS is in recovery mode (YRll), or that BIOS recovery is complete - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 36
Troubleshooting Understanding the Diag LEDs Table 2-1 Diag LED Patterns (R = Red, Y = Yellow, G = Green, l = Off) Pattern RRYY Error Fatal internal processor error (#IERR). RYYl No memory detected. RYYY Corrupted memory. YRll BIOS is in crisis recovery mode. YYRl GRll 3.3v circuitry - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 37
NOTE Troubleshooting Using e-DiagTools for Hardware Problems Using e-DiagTools for Hardware Problems Run e-DiagTools before contacting HP for warranty service. e-DiagTools gives you information your support agent needs. Use e-DiagTools to diagnose hardware-related problems on your HP workstation - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 38
Troubleshooting Using e-DiagTools for Hardware Problems Starting e-DiagTools from the CD-ROM Use this method if for any reason you are unable to start this utility from the hard disk drive partition. 1. Insert the CD-ROM in the CD-ROM drive. 2. Restart the workstation. The workstation should boot - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 39
Workstation Recovery CD-ROM and HP Workstations Drivers and Diagnostics CD-ROM (the HP Workstation Recovery CD-ROM is locked to a specific workstation model). Note that both CDs are required for recovery. • Backup all data files and, if necessary, software applications. • Upgrading to the latest BIOS - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 40
Troubleshooting HP Recovery CD-ROM • Setup program settings: Clear any BIOS-level passwords. In the Security menu, set all Hardware Protection items to "Enabled" or "Unlocked" (if applicable). Check also that Booting from the CD-ROM is enabled; in the Boot menu, the CD-ROM drive is configured to boot - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 41
Troubleshooting HP Recovery CD-ROM 7. Insert the HP Workstations Drivers and Diagnostics CD into your CD-ROM drive. 8. Press Y to continue 9. Remove the HP Workstations Drivers and Diagnostics CD when prompted and restart the workstation. The install process continues. Chapter 2 41 - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 42
is off, either unplug the workstation from the power outlet or use a power strip with a switch. x4000 Technical Characteristics Weight Dimensions Footprint Power Supply Input voltage Input frequency Typical input power Max avg input power Maximum output power Storage Humidity Minimum configuration - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 43
Troubleshooting HP Customer Care Center Phone Numbers HP Customer Care Center Phone Numbers HP Customer Care Centers can help you solve issues related to HP products and, if necessary, initiate appropriate service procedures. In the U.S.A, telephone support is available 24 hours a day, 7 days a week - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 44
Troubleshooting HP Customer Care Center Phone Numbers 44 Chapter 2 - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 45
A Warranty and Regulatory Information Appendix A 45 - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 46
HP Workstation A6068A A1280A all conforms to the following specifications: Safety IEC 950:1991+A1+A2+A3+A4/EN 60950:1992+A1+A2+A3+A4 IEC 60825-1:1993/EN60825-1:1994+A11 Class 1 for LEDs contact: European Contact: Your local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 47
in accordance with the instruction manual, may cause harmful conducted with HP-supported peripheral devices and HP shielded cables, power cord is not supplied with the computer, select the proper power cord according to your local national electric code. USA: use a UL listed type SVT detachable power - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 48
, never remove the PC's cover without first removing the power cord and any connection to a telecommunication network. Always replace pas livré avec votre ordinateur, utiliser un cordon secteur en accord avec votre code electrique national. USA: utiliser un cordon secteur "UL listed," de type SVT. - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 49
Notice for Korea Notice for Taiwan Warranty and Regulatory Information Regulatory Information Appendix A 49 - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 50
purchaser. The three year warranty includes on-site service during the first year of use (free parts and labor), and parts service provided by an HP Service Center or a participating Authorized HP Computer Dealer Repair Center, during the second and third years of use. If HP receives notice of above - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 51
the bundled or pre-loaded software on your workstation is not covered by the HP warranty. HP MAKES NO OTHER EXPRESS WARRANTY, WHETHER WRITTEN OR ORAL, WITH RESPECT TO THIS PRODUCT. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS IS LIMITED TO THE THREE-YEAR DURATION OF THIS WRITTEN WARRANTY. SOME - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 52
Customer Support Center at (970) 635-1000) or a participating Authorized HP Computer Dealer Repair Center. The customer must be prepared to supply proof of the purchase date. The system processor unit, keyboard, mouse, and Hewlett-Packard accessories inside the system processor unit - such as video - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 53
an HP Sales and Service Center Representative or HP Authorized Support Provider representative is dispatched to the customer's site. Product upgrades, such as new revisions of drivers or BIOS, are not eligible for on-site services under warranty. These revisions are available for you to download at - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 54
the first year from date of purchase. This service will also provide technical assistance with the basic configuration and setup of your HP Workstation and for the bundled or pre-loaded operating system. HP does NOT provide telephone support for workstations configured as network servers. We recommend - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 55
assistance (by phone and/or by email). Other Software (if supplied) All other software is warranted by the software vendor and is not warranted by HP. Operating System Microsoft Operating Systems and Software HP warrants for a one (1) year period from the date of the purchase the installation and - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 56
non-removable media copies of the software. HP Service Procedures Notice of Warranty Claims. Customer must notify HP in writing of any warranty claim not EITHER REMOVE THE SOFTWARE FROM YOUR HARD DISK DRIVE AND DESTROY THE MASTER DISKETTES, OR RETURN THE COMPLETE HP PRODUCT AND SOFTWARE FOR A FULL - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 57
of this Agreement. PRODUCT RECOVERY CD-ROM. If your HP product was shipped with a product recovery CD-ROM: (i) The product recovery CD-ROM and/or support utility software may only be used for restoring the hard disk of the HP product with which the product recovery CD-ROM was originally provided - HP Workstation x4000 | hp workstation x4000 - Getting Started Guide - Windows (A - Page 58
standard software agreement for the product involved. Support Policy for Microsoft Operating System Service Packs. HP provides end user support for HP workstations that use Microsoft Operating Systems, including support pack releases by Microsoft. This support will be available within 30 days of the
Getting Started Guide
HP Workstation x4000
Manufacturing Part Number : A8058-90001
Edition E0502
© Copyright 2002 Hewlett-Packard Company.