HP Xw8200 Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw
HP Xw8200 - Workstation - 1 GB RAM Manual
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- HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 1
Started Guide HP Workstations xw4100 xw4200 xw6200 xw8200 Document Part Number: 361756-001 June 2004 Use this guide as a starting point. It will help you set up your workstation hardware and factory-provided software. It also includes basic troubleshooting information should you have problems during - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 2
in bodily harm or loss of life. Ä CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. Getting Started Guide HP Workstations xw4100 xw4200 xw6200 xw8200 First Edition (June 2004) Document Part Number: 361756-001 - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 3
1-13 2 Software Setup Installing and Customizing the Operating System and Software 2-1 Windows-preinstalled Workstations 2-1 Linux-preinstalled Workstations 2-5 Linux-enabled Workstations 2-7 Hyper-Threading Technology 2-8 Turning off the Workstation 2-9 Getting Started Guide www.hp.com iii - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 4
3-1 Chassis Conversion Features 3-2 Accessories 3-2 4 Troubleshooting Self Troubleshooting 4-1 HP Insight Diagnostics 4-1 HP Help and Support Center 4-2 E-Support 4-2 Helpful Hints 4-2 Basic Troubleshooting 4-4 Calling Technical Support 4-24 Index iv www.hp.com Getting Started Guide - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 5
online access to technical support information and tools, go to www.hp.com/support. Support resources include web-based troubleshooting tools, technical knowledge databases, driver and patch downloads, online communities, and proactive notification services. The following sites are also available - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 6
troubleshooting, product specs, as well as instructions for the removal and replacement of components. This guide also includes information on RTC batteries, memory installation, and power supply. ■ Safety and Comfort Guide are applicable to your workstation. Windows-based Workstations Insert the CD - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 7
Product Bulletin The Product Bulletin contains QuickSpecs for HP workstations. QuickSpecs provide an overall specification review of your product. It includes information about its features including the operating system, power supply, memory, processor, and many other components of the - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 8
Preface viii www.hp.com Getting Started Guide - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 9
power to your workstation. Voltage Switch NOTE: Connect other components, such as a printer, according to the instructions included with the device. For more information on your workstation, refer to the Documentation Library CD or visit www.hp.com/go/workstationsupport. Getting Started Guide - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 10
Item Description 1 Optical Drive* 8 Power On Light 2 Optical Drive Activity Lights 9 Power Button 3 5.25 Inch Drive Bays 10 Hard Drive Activity Light 4 Diskette Drive (optional) 11 USB option, then this connector will be covered with a black label. 1-2 www.hp.com Getting Started Guide - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 11
7 8 9 10 11 12 xw6200 Front Panel Components Item Description Item Description 1 Optical Drive* 7 Power Button 2 Optical Drive Activity Lights 8 Hard Drive Activity Light 3 5.25 Inch Drive Bays 9 connector will be covered with a removable plug. Getting Started Guide www.hp.com 1-3 - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 12
(2) 3 5.25 Inch Drive Bays 9 Headphone Connector 4 Optical Drive Eject Button 10 Microphone Connector 5 Power On Light 11 IEEE-1394 Connector 6 Power Button NOTE: * An optical drive is a CD-ROM, CD-R/RW, DVD-ROM, DVD+R/RW, or CD-RW/DVD combo drive. 1-4 www.hp.com Getting Started Guide - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 13
Item Component 1 Voltage Select Switch 9 Mouse Connector (green) 2 Power Cord Connector 10 Parallel Connector (burgundy 3 Keyboard Connector (purple) 11 RJ-45 Network Connector 4 Serial Connector (teal) 12 Audio Line-In Connector (light blue) 5 USB Ports (4) 13 Graphics Adapter (blue - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 14
Item Component Item Component 1 Power Cord Connector 8 Universal Chassis Clamp Opening 2 Keyboard Connector (purple) 9 Mouse Connector (green) 3 Serial Connector (teal) 10 Parallel Connector (burgundy) 4 USB Ports (6) 11 Audio Line-In Connector (light blue) 5 Microphone Connector (pink - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 15
3 USB Ports (6) 11 Parallel Connector (burgundy 4 Microphone Connector (pink) 12 RJ-45 Network Connector 5 Audio Line-Out Connector (lime) 13 Audio Line-In Connector (light blue) 6 Power Cord Connector 14 Graphics Adapter (blue) 7 Universal Chassis Clamp Opening 15 Cable Lock Slot 8 Access - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 16
Component 1 Power Cord Audio Line-In Connector (light blue) 8 Universal Chassis Clamp Opening 16 Graphics Adapter (blue) NOTE: The rear panel connectors are labeled with industry-standard icons and colors to assist you in connecting your peripheral devices. 1-8 www.hp.com Getting Started Guide - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 17
Keyboard 1 Hardware Setup 34 9 Standard Keyboard 1 8 2 79 6 5 34 9 8 79 6 5 xw4100 Easy Access Keyboard NOTE: The Easy Access keyboard is only available for the xw4100. Getting Started Guide www.hp.com 1-9 - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 18
specific Internet destinations. (Available on the xw4100 keyboard only) 3 Editing Keys Includes Insert, Home, Page Up, Delete, End, and Page Down. 4 Status Lights Indicate the status of the workstation and keyboard settings Windows® Logo Keys* Used to open the Start menu in Microsoft Windows. - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 19
Computer Launches Windows Help Locks the computer if you are connected to a network domain, or allows you to switch users if you are not connected to a network domain Launches the Run dialog box Launches the Utility Manager Activates the next Taskbar button Getting Started Guide www.hp.com 1-11 - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 20
and mouse, you may need to uninstall the mouse software or connect the keyboard and mouse directly to the keyboard and mouse connectors on the workstation. 1-12 www.hp.com Getting Started Guide - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 21
. The COA label is generally located on the top panel or access panel near the serial number label. 2 1 1 2 1 1 Serial Number and COA Label Locations Item 1 2 Description Serial Number Location COA Label Location (Windows preinstalled systems only) Getting Started Guide www.hp.com 1-13 - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 22
Hardware Setup 1-14 www.hp.com Getting Started Guide - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 23
. Starting up the Operating System The first time you turn on the workstation, the operating system is installed automatically. This process takes about 5 to 10 minutes. Carefully read and follow the instructions on the screen to complete the installation. Getting Started Guide www.hp.com 2-1 - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 24
the OS CD that came with the workstation. Carefully read and follow the instructions provided with the Restore Plus! CD. NOTE: If you restore your system using the Restore Plus! CD, some settings, such as your power management settings (such as the Energy Star® settings) will need to be reapplied - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 25
Software Setup Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation is complete, you must also install the drivers for each device. If prompted for the I386 directory, replace the path specification with C:\i386, or use the Browse - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 26
Service and Technical Reference Guide web link located on the Documentation Library CD (www.hp.com/support/workstation_manuals). Accessibility HP is committed to designing products, services, and programs with improved usability and accessibility for all customers. HP products with Microsoft Windows - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 27
, refer to the HP User Manual for Linux, located at www.hp.com/support/linux_user_manual. For additional information about HP and Linux, visit www.hp.com/linux. Starting up the Linux Operating System The first time the workstation is booted, the Red Hat First Boot utility displays. This program - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 28
address for the CD burner (cdrecord --scanbus). The default is usually 2, 0, 0. Example: cdrecord -v -eject dev=2,0,0 CD0_golden.iso Installing with the HP Driver CD To install with the HP Driver CD: 1. Boot the workstation from the Red Hat box set Binary CD 1. 2. Insert the Linux operating system - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 29
. 6. Follow the prompts to set up your system with the Red Hat First Boot utility. 7. When prompted in First Boot to add additional CDs, insert the HP Driver CD into the CD-ROM tray of the workstation. 8. Click Install next to "Additional CDs." The HP Driver CD window opens. 9. Click Press to - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 30
or Linux-enabled workstations, refer to the HP User Manual for Linux, located at www.hp.com/support/linux_user_manual. For additional information about HP and Linux, visit www.hp.com/linux. Upgrading Device Drivers If you need to upgrade a Linux device driver, visit the HP website at: www.hp.com/go - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 31
However, manually turning off the power bypasses the standby state and can result in loss of data. To reconfigure the power button to work in On/Off mode, run Computer Setup (F10). Refer to the Service and Technical Reference Guide web link located on the Documentation Library CD (www.hp.com/support - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 32
Software Setup 2-10 www.hp.com Getting Started Guide - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 33
chassis with a padlock. ■ access panel lock-on some workstations, the access panel comes with a keylock to prevent internal access support this option that guards against the removal of any of the I/O components connected to the main I/O back panel of your system. Getting Started Guide www.hp - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 34
■ hard drives ■ processors ■ audio cards Visit www.hp.com/workstations/ for more information on available workstation options. Refer to the Service and Technical Reference Guide by using the link on the Documentation Library CD (www.hp.com/support/workstation_manuals) for instructions on installing - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 35
system and boot. Follow the onscreen menu options and directions to begin your testing. NOTE: Should you not have the HP Insight Diagnostics CD available, you can download the image from www.hp.com/go/workstationsupport. 1. Click on your workstation model link then click the download drivers and - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 36
Troubleshooting HP Help and Support Center The HP Help and Support Center is a customized HP user interface that enhances the Windows XP Help and Support Center Help feature. This customized utility allows you to access specific information about your HP workstation such as configuration information - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 37
. You can select the default VGA source in Computer Setup (F10). During Operation ■ Look for blinking LEDs on the front of the workstation. The blinking lights are error codes that will help you diagnose the problem. See the interpreting diagnostic lights and audible codes sections in this chapter - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 38
port on the workstation if one is available. Or, change out the monitor with a monitor that you know is working properly. ■ Refer to the troubleshooting chapter in the Service and Technical Reference Guide web link located on the Documentation Library CD (www.hp.com/support/workstation_manuals) for - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 39
(F10). If the problem persists, replace the RTC battery. See the Service and Technical Reference Guide for instructions on installing a new battery, or contact an authorized dealer or reseller for RTC battery replacement. Workstation appears to pause periodically. Network driver is loaded and no - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 40
Computer Setup (F10). The solenoid hood lock FailSafe Key, a device for manually disabling the solenoid hood lock, is available from HP. You will need the FailSafe Key in case of forgotten password, power loss, or workstation malfunction. (Not applicable to the xw8200) Use the key located on the - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 41
Troubleshooting Problem Workstation powered off automatically and the Power LED blinks Red two times, once every second, followed by a two second pause. (On the xw4200, xw6200, and 8200, two audible beeps will also be emitted.) Cause Processor thermal protection activated: A fan may be blocked or - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 42
. 4. Check to see if the 5.5 V_aux light on the system board is turned on. If it is turned on, then replace the power button harness. 5. If the 5.5 V_aux light on the system board is not turned on, then replace the power supply. 6. Replace the system board. 4-8 www.hp.com Getting Started Guide - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 43
device, then turn on the workstation to integrate the device with the workstation system. Reboot the workstation and follow the instructions for accepting the changes. Use Computer Setup (F10) to reconfigure or disable devices to resolve the resource conflict. Getting Started Guide www.hp.com 4-9 - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 44
Troubleshooting Problem Workstation will not start. Power LED blinks Red five times, once every second, followed by a two second pause, and the workstation beeps five times. Probable Cause Wrong memory modules were used in the upgrade or memory modules were installed in the wrong location. Memory - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 45
Troubleshooting Problem Power LED blinks Red six times, once every second, followed by a two second pause, and the workstation beeps six times. Probable Cause Video card is not seated properly or is bad, or system board is bad. Recommended Solution For systems with a graphics card: 1. - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 46
Troubleshooting Activity Possible Beeps Cause Recommended Action Green Power LED On. None Workstation on. None Green Power LED blinks every two seconds.* None Workstation in Suspend to RAM mode (select models only) or normal Suspend mode. None Green Power LED None is off.* Workstation - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 47
Troubleshooting Activity Possible Beeps Cause Recommended Action Red Power LED blinks two times, once every second, followed by a two-second pause. None Processor thermal protection activated: A fan may be blocked or not turning. OR The heatsink/fan assembly is not properly attached to the - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 48
Troubleshooting Activity Red Power LED blinks once every two seconds. Beeps None Possible Cause Power failure (power supply is overloaded). Recommended Action 1. Check that the voltage selector, located on the rear of the power supply, is set to the appropriate voltage. Proper voltage setting - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 49
faulty module. 3. Replace third-party memory with HP memory. 4. Replace the system board. For systems with a graphics card: 1. Reseat the graphics card. Power on the system. 2. Replace the graphics card. 3. Replace the system board. Replace the system board. Getting Started Guide www.hp.com 4-15 - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 50
. Beeps 8 Possible Cause Invalid ROM based on bad checksum. Recommended Action 1. Reflash the ROM using a ROMPaq diskette. See the "ROM Flash" section of the Service and Technical Reference Guide web link located on the Documentation Library CD www.hp.com/ support/ workstation_manuals 2. Replace - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 51
that the voltage selector, located on the rear of the power supply, is set to the appropriate voltage. Proper voltage setting depends on your region. 2. Remove the expansion cards one at a time until the 5.5 V_aux light on the system board turns on. 3. Replace the system board. OR Press and hold the - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 52
Troubleshooting Interpreting xw4200, xw6200, and xw8200 Diagnostic Lights and Audible Codes This section covers the front panel light (LED) error and operation codes as well as the audible codes that may occur before or during the Power-On Self-Test (POST). Activity Possible Beeps Cause - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 53
reseller or service provider. Red Power LED 3 blinks three times, once every second, followed by a two- second pause. Processor not installed (not an indicator of bad processor). 1. Check to see that the processor is present. 2. Reseat the processor. Getting Started Guide www.hp.com 4-19 - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 54
device at a time and repeat this procedure, until failure occurs. Replace the device that is causing the failure. Continue adding devices one at a time to ensure all devices are functioning properly. 3. Replace the power supply. 4. Replace the system board. 4-20 www.hp.com Getting Started Guide - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 55
Troubleshooting Activity Red Power LED blinks five times, once every second, followed by a two-second pause. Red Power LED blinks six times, once every second, followed by a two-second pause. Beeps 5 6 Possible Cause Pre-video memory error Pre-video graphics error. Recommended Action 1. Reseat - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 56
Reflash the ROM using a ROMPaq diskette. See the "ROM Flash" section of the Service and Technical Reference Guide web link located on the Documentation Library CD www.hp.com/ support/ workstation_manuals 2. Replace the system board. Red Power LED 9 blinks nine times, once every second, followed - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 57
. 4. Check to see if the 5.5 V_aux light on the system board is turned on. If it is turned on, then replace the power button harness. 5. If the 5.5 V_aux light on the system board is not turned on, then replace the power supply. 6. Replace the system board. Getting Started Guide www.hp.com 4-23 - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 58
Be prepared to spend the time necessary troubleshooting the problem with the service technician. NOTE: When calling in for service or support, you may be asked for the Product Number (example: P8814A) of your workstation. If your workstation has a Product Number, it is generally located next to the - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 59
audible codes 4-11, 4-18 C cable connections 1-1 cable lock description 3-1 slot location 1-5, 1-6, 1-7, 1-8 CD-ROM drive See optical drive COA label location 1-13 components front panel 1-2, 1-3, 1-4 rear panel 1-5, 1-6, 1-7, 1-8 D device drivers Linux 2-6, 2-7, 2-8 Windows 2-3 diagnostic lights - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 60
system Linux 2-5 Windows 2-1 optical drive activity light 1-2, 1-3, 1-4 eject button 1-2, 1-3, 1-4 installing software 2-3 location 1-2, 1-3, 1-4 P padlock loop 1-5 description 3-1 location 1-5, 1-6, 1-7 parallel connector location 1-5, 1-6, 1-7, 1-8 Index-2 www.hp.com Getting Started Guide - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 61
2-3 T technical support 4-24 troubleshooting audible codes 4-11, 4-18 basic 4-4 diagnostic lights 4-11, 4-18 e-support 4-2 general problems 4-5 hardware installation problems 4-9 helpful hints 4-2 HP Help and Support Center 4-2 HP Insight Diagnostics 4-1 self 4-1 turning off the workstation - HP Xw8200 | Getting Started Guide HP Workstations xw4100, xw4200, xw6200, and xw - Page 62
Index W Windows logo key 1-11 Windows operating system additional information 2-2 language selection 2-2 preinstalled 2-1 restoring 2-2 starting up 2-1 Index-4 www.hp.com Getting Started Guide
Getting Started Guide
HP Workstations
xw4100
xw4200
xw6200
xw8200
Document Part Number: 361756-001
June 2004
Use this guide as a starting point. It will help you set up your
workstation hardware and factory-provided software. It also includes
basic troubleshooting information should you have problems during the
initial setup process.