8
Startup Guide
Troubleshooting and Maintenance
................................................................................
45
Troubleshooting Techniques
.......................................................................................
46
Getting Assistance for Your Notebook
.......................................................................
47
To get help from HP Instant Support
.....................................................................
47
Display problems
...................................................................................................
47
Floppy disk drive problems
...................................................................................
47
Hard disk drive problems
......................................................................................
48
Keyboard and pointing device problems
...............................................................
48
Performance problems
...........................................................................................
49
Power and battery problems
..................................................................................
49
Startup Problems
...................................................................................................
50
Testing the Hardware
..................................................................................................
51
To run the e
–
Diagtools diagnostic test
..................................................................
51
Configuring the Notebook
...........................................................................................
53
To run the BIOS configuration utility
...................................................................
53
Reinstalling and Updating Software
...........................................................................
54
To recover the factory installation of your hard disk
.............................................
54
HP Support and Service
.................................................................................................
57
Getting Assistance for Your Notebook
.......................................................................
58
To get help from the web
.......................................................................................
58
To contact HP for support or service
.....................................................................
59
To receive repair service
.......................................................................................
61
To prepare your notebook for shipment
................................................................
62
Hewlett-Packard Limited Warranty Statement
...........................................................
63
Reference Information
....................................................................................................
65
Hardware Specifications
.............................................................................................
66
Safety Information
......................................................................................................
69
Power cords
...........................................................................................................
69
Ergonomics
............................................................................................................
70
Battery safety
.........................................................................................................
70
Laser safety
...........................................................................................................
71
LED safety
.............................................................................................................
71
Exposure to radio frequency radiation
...................................................................
72
Regulatory Information
...............................................................................................
73
U.S.A
. ....................................................................................................................
73
Canada
...................................................................................................................
74
European Union
.....................................................................................................
75
International
..........................................................................................................
75
Index
................................................................................................................................
77