HP d640 HP D640 High-Volume Printer - 3000-Sheet HCO Installation and User Man - Page 34

Messages The following is a list of HCO messages that may appear on the printer's control panel HCO Messages Message Remedy Message typea HCO jam1 HCO jam 2 Refer to "Clearing an HCO paper jam" on page 26 to clear the jam. Paper jam message: Printing stops until the jam is cleared. HCO cover open Make sure the HCO cover is closed, the HCO Error message: Printing power switch is on, and the HCO is connected stops until the error is to the printer. cleared. Stack fault - Call engineer 1. Important: Before you call your HP service representative, verify the following: l the HCO cover is closed. l the HCO power switch is on l the HCO is connected to the printer and the interface cable is connected. 2. Restart the printer and the HCO. If the message still appears, call your HP service representative. Call engineer message: This message may appear incorrectly, when the HCO is disconnected from the printer. Error code: SVC D8 1. Verify the following: HCO stacker alarm l the HCO interface cable is connected to the printer. l the HCO's power cable is plugged into a working power outlet. l The HCO's power switch is on. 2. Press clear. If the error code returns, call your HP service representative. 3. To continue printing without the HCO, disconnect the HCO interface cable and restart the printer. Call engineer message: Stops the printer and takes it offline. 30 Chapter 2: Using the HCO