HP dx2480 Hardware Reference Guide: HP Compaq dx2480 Business Desktop MIcrotow - Page 75

Troubleshooting Problem Poor performance is experienced (continued). Blank screen (no video). Cause Solution Hard drive is full. Transfer data from the hard drive to create more space on the hard drive. Low on memory. Add more memory. Hard drive is fragmented. Defragment hard drive. Program previously accessed did not release reserved memory back to the system. Restart the computer. Virus resident on the hard Run the virus protection drive. program. Too many applications running. 1. Close unnecessary applications to free up memory. 2. Add more memory. Some software applications, 1. Lower the display especially games, are resolution for the current stressful on the graphics application or consult the subsystem. documentation that came with the application for suggestions on how to improve performance by adjusting parameters in the application. 2. Add more memory. 3. Upgrade the graphics solution. Cause unknown. Restart the computer. Monitor is not turned on Turn on the monitor and check and the monitor light is not that the monitor light is on. on. The cable connections are not correct. Check the cable connection from the monitor to the computer and to the electrical outlet. Troubleshooting Guide www.hp.com/in 8-14