HP t200 HP MultiSeat ms6200 Desktop and HP t200 Zero Client for MultiSeat Illu - Page 4

HP MultiSeat ms6200 and HP t200 Zero Client,

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Diagnostic LEDs LED Power Power Power Power Power Power Power Power Power Power Power Power none Color LED Activity State/Message Green On Computer on Green 1 blink every 2 seconds Normal Suspend Mode Red 1 blink every second, followed CPU thermal shutdown by a 2 second pause Red 3 blinks, 1 blink every second Processor not installed followed by a 2 second pause Red 4 blinks, 1 blink every second Power failure (power supply overload) followed by a 2 second pause Red 5 blinks, 1 blink every second Pre-video memory error followed by a 2 second pause Red 6 blinks, 1 blink every second Pre-video graphics error followed by a 2 second pause Red 7 blinks, 1 blink every second System board failure (ROM followed by a 2 second pause Red 8 blinks, 1 blink every second Invalid ROM based on Checksum followed by a 2 second pause Red 9 blinks, 1 blink every second System powers on but is unable to boot followed by a 2 second pause Red 10 blinks, 1 blink every second Bad option card followed by a 2 second pause Red 11 blinks, 1 blink every second Current processor does not support a followed by a 2 second pause feature previously enabled. none System does not power on and System unable to power on LEDs are not flashing Common POST Error Messages Screen Message Probable Cause Recommended Action 101-Option ROM Error 1. System ROM checksum error. 2. Expansion board option ROM checksum 1. Verify ROM, reflash if required 2. Remove suspected card, reboot 3. Clear CMOS memory, reboot 4. Replace system board 103-System Board Failure DMA, timers 1. Clear CMOS memory. 2. Remove expansion boards. 3. Replace system board. 164-Memory Size Error and 201-Memory Error Incorrect memory configuration 1. Run Setup (F10). 2. Check DIMMs for proper seating, type, and HP compatibility. 3. Remove DIMMs singularly and reboot to isolate faulty DIMM. 4. Replace system board. 214-DIMM Configuration Warning Populated DIMM configura- Rearrange the DIMMs so that tion is not optimized each channel has the same amount of memory. 301-, 304-Keyboard error Keyboard failure. Check keyboard connection or keys. Check connector for bent of missing pins. Replace keyboard. If 304, possible system board problem. 501-Display Adapter Failure Graphics display controller. 1. Reseat graphics card. 2. Clear CMOS. 3. Check monitor connection. 4. Replace graphics card. 1720-SMART Hard Drive Hard drive is about to fail. Detects Imminent Failure 1. Determine if hard drive is giving correct error message. Enter Computer Setup and run the Drive Protection System test under Storage > DPS Self-test. 2. Apply hard drive firmware patch if applicable. 3. Back up contents and replace hard drive. HP MultiSeat ms6200 and HP t200 Zero Client 675834-001 page 4

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HP MultiSeat ms6200 and HP t200 Zero Client
675834-001
page 4
Diagnostic LEDs
LED
Color
LED Activity
State/Message
Power
Green
On
Computer on
Power
Green
1 blink every 2 seconds
Normal Suspend Mode
Power
Red
1 blink every second, followed
by a 2 second pause
CPU thermal shutdown
Power
Red
3 blinks, 1 blink every second
followed by a 2 second pause
Processor not installed
Power
Red
4 blinks, 1 blink every second
followed by a 2 second pause
Power failure (power supply overload)
Power
Red
5 blinks, 1 blink every second
followed by a 2 second pause
Pre-video memory error
Power
Red
6 blinks, 1 blink every second
followed by a 2 second pause
Pre-video graphics error
Power
Red
7 blinks, 1 blink every second
followed by a 2 second pause
System board failure (ROM
Power
Red
8 blinks, 1 blink every second
followed by a 2 second pause
Invalid ROM based on Checksum
Power
Red
9 blinks, 1 blink every second
followed by a 2 second pause
System powers on but is unable to boot
Power
Red
10 blinks, 1 blink every second
followed by a 2 second pause
Bad option card
Power
Red
11 blinks, 1 blink every second
followed by a 2 second pause
Current processor does not support a
feature previously enabled.
none
none
System does not power on and
LEDs are not flashing
System unable to power on
Common POST Error Messages
Screen Message
Probable Cause
Recommended Action
101-Option ROM Error
1. System ROM checksum
error.
2. Expansion board option
ROM checksum
1. Verify ROM, reflash if required
2. Remove suspected card, reboot
3. Clear CMOS memory, reboot
4. Replace system board
103-System Board
Failure
DMA, timers
1. Clear CMOS memory.
2. Remove expansion boards.
3. Replace system board.
164-Memory Size Error
and
201-Memory Error
Incorrect memory configu-
ration
1. Run Setup (F10).
2. Check DIMMs for proper
seating, type, and HP
compatibility.
3.
Remove DIMMs singularly and
reboot to isolate faulty DIMM.
4. Replace system board.
214-DIMM Configura-
tion Warning
Populated DIMM configura-
tion is not optimized
Rearrange the DIMMs so that
each channel has the same amount
of memory.
301-, 304-Keyboard error
Keyboard failure.
Check keyboard connection or
keys. Check connector for bent of
missing pins. Replace keyboard.
If 304, possible system board
problem.
501-Display Adapter
Failure
Graphics display controller.
1. Reseat graphics card.
2. Clear CMOS.
3. Check monitor connection.
4. Replace graphics card.
1720-SMART Hard Drive
Detects Imminent Failure
Hard drive is about to fail.
1.
Determine if hard drive is giving
correct error message. Enter
Computer Setup and run the
Drive Protection System test
under
Storage > DPS Self-test
.
2. Apply hard drive firmware
patch if applicable.
3. Back up contents and replace
hard drive.