HP t5525 Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Editi - Page 53
No IP Address
View all HP t5525 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 53 highlights
t5000 Troubleshooting Flow Chart (cont'd) No IP Address Diagnostics and Troubleshooting Done Thin client have a valid IP Y address? N Ping Loopback OK? Service the unit. NOTE: Refer to the Warranty for coverage information. N Y Done Y Ping N Gateway OK? Y Thin client N have a valid IP address? Reimage device using restore process Reboot unit and server Ping Server by Contact Server Administrator N to verify DCHP, DNS services name OK? started. Y Done Replace network cable Troubleshooting Guide www.hp.com 4-23
Troubleshooting Guide
www.hp.com
4-23
Diagnostics and Troubleshooting
t5000 Troubleshooting Flow Chart
(cont’d)
Done
Thin client
have a valid IP
Thin client
have a valid IP
address?
Replace
network cable
Reboot unit
and server
Reimage device
using restore
process
No IP Address
address?
Ping
Loopback
OK
?
Service the unit.
NOTE: Refer to the Warranty
for coverage information.
Ping
Gateway
OK?
Ping
Server by
name OK?
Done
Contact Server Administrator
to verify DCHP, DNS services
started.
Done
Y
Y
Y
Y
Y
N
N
N
N
N