HP t5630 Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients
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- HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 1
Troubleshooting Guide HP t5630/t5630w, t5545, t5145, and t5540 Thin Clients - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 2
by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. Troubleshooting Guide Thin Client Second Edition (April 2009) Document Part Number: 504101-002 - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 3
failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: Text set off in this manner provides important supplemental information. iii - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 4
iv About This Book - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 5
11 Installing Thin Client Options ...12 Installing the USB Device 12 Removing and Replacing the Battery 13 External Drives ...14 3 Mounting the Thin Client HP Quick Release ...15 Supported Mounting Options 17 Non-supported Mounting Option 19 4 BIOS Settings, (F10) Utility Using the BIOS Settings - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 6
Flowcharts 31 Initial Troubleshooting 31 Initial Troubleshooting Part 2 32 No Power, Part 1 33 No Power, Part 2 34 No Power, Part 3 35 No Video, Part 1 36 No Video, Part 2 37 No Video, Part 3 38 No Video, Part 4 39 Error Messages 40 NO OS Loading 41 OS Not Loading from Flash 42 - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 7
Network Bootable Disk to Map Drives 56 For More Information ...56 Appendix D FTP Update Server Requirements ...57 DCHP Server ...57 FTP Server ...57 Description ...58 Host Settings ...58 Select Image to Update ...59 Appendix E System BIOS Restoring a Corrupt BIOS ...61 Updating a BIOS ...62 - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 8
viii - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 9
t5145 and t5545 Linux thin clients offer an extensible Linux image built upon Debian. The t5540 thin client uses Windows CE. Product features For more information, refer to the model-specific QuickSpecs at http://h18004.www1.hp.com/products/ quickspecs/QuickSpecs_Archives/QuickSpecs_Archives.html - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 10
Serial Number Location Every thin client includes a unique serial number located as shown in the following illustration. Have this number available when contacting HP customer service for assistance. Figure 1-1 Serial number location Front Panel Components Figure 1-2 Front panel components (1) - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 11
Top Components The secure USB compartment allows you to use two USB devices in a secured location. Figure 1-3 Top components, external view (1) Secure USB compartment (2) Cable lock slot Figure 1-4 Top components, internal view (1) Secure USB compartment - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 12
bus (USB) connectors (2) (6) VGA connector (7) Serial connector (8) DVI-D connector (9) Power connector Installing the Rubber Feet You may want to use your thin client in a horizontal orientation. If your unit has VESA (Video Electronics Standards Association) holes in the side, you can - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 13
the Stand If your unit does not have VESA mounting holes, you will need to use the thin client in a vertical orientation and install the stand for stability. To install the stand: 1. Turn unit upside down. 2. Locate the slots on the bottom of the unit into which the tabs on the stand fit. Position - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 14
Removing the Stand To remove the stand: 1. Turn unit upside down. 2. Lift the tab (1), and then pull the stand up to remove it from the unit (2). Figure 1-8 Removing the stand 6 Chapter 1 Product Description - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 15
the proper installation thin client hardware components: 1. Back up any data, if necessary. 2. If the thin client is powered on: a. Turn off the computer properly through the operating system, then turn off any external devices. b. Disconnect the power cord from the power outlet and disconnect - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 16
on the monitor, the thin client, and any devices you want to test. 11. Load any necessary drivers. NOTE: You can download select hardware drivers from HP. Go to http://www.hp.com and search for your specific thin client model. 12. Reconfigure the thin client, if necessary. Removing and Replacing the - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 17
inch) toward the front of the unit (2), and then lift it off the unit (3). Figure 2-1 Removing the secure USB compartment cover Replacing the Secure USB Compartment Cover To replace the secure compartment cover: 1. Place the cover on top of the unit so it is offset about 0.6 cm (1/4 inch) toward the - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 18
Replacing the Side Access Panel and Metal Side Cover Removing the Side Access Panel and Metal Side Cover WARNING! Before removing the side access panel, ensure that the thin client is turned off and the power or the memory. 1. Remove the four screws that secure the metal side cover to the chassis - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 19
into place (1). 2. Align the screw holes of the metal side cover with the chassis holes and insert and tighten the four screws (2). Figure 2-5 Replacing the metal side cover To replace the access panel: 1. Align the tabs on the access panel with the slots in the metal side cover and place the access - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 20
Installing Thin Client Options Various options can be installed on the thin client: ● Installing the USB Device on page 12 ● Removing and Replacing the Battery on page 13 Installing the USB Device Before beginning the replacement process, review General Hardware Installation Sequence on page 7 for - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 21
Before beginning the replacement process, review General Hardware Installation Sequence on page 7 for procedures you should follow before and after installing or replacing hardware. WARNING! Before removing the side access panel, ensure that the thin client is turned off and the power cord is - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 22
drives, visit http://www.hp.com and search for the specific thin client model, or refer to the instructions that accompany the option. For more information about available options, visit the HP Web site http://www.hp.com and search for the specific thin client model. 14 Chapter 2 Hardware Changes - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 23
monitors, flat displays, and flat TVs. The HP Quick Release connects to the VESA-standard mounting points, allowing you to mount the thin client in a variety of orientations. NOTE: When mounting to a thin client, use the 10 mm screws supplied with the HP Quick Release. Figure 3-1 HP Quick Release HP - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 24
10 mm screws included in the mounting device kit, attach one side of the HP Quick Release to the thin client as shown in the following illustration. Figure 3-2 Connecting the HP Quick Release to the thin client 2. Using four screws included in the mounting device kit, attach the other side of the - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 25
of the supported and not supported mounting options for the mounting bracket. ● You can mount a thin client between a flat panel monitor and the wall. Figure 3-5 Thin client mounted with flat panel on wall ● You can mount the thin client on the back of a flat panel monitor stand. HP Quick Release - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 26
Figure 3-6 Thin client mounted on back of monitor stand ● You can mount the thin client on a wall. Figure 3-7 Thin client mounted on wall ● You can mount the thin client under a desk. Figure 3-8 Thin client mounted under desk 18 Chapter 3 Mounting the Thin Client - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 27
-supported manner could result in failure of the HP Quick Release and damage to the thin client and/or other equipment. Do not mount the thin client on a flat panel monitor stand, between the panel and the stand. Figure 3-9 Unsupported mounting position-thin client between stand and monitor HP Quick - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 28
Boot Device 2nd Boot Device 3rd Boot Device Boot Up NumLock F12 Boot Integrated Audio Network Controller Serial Port 1 Parallel Port PWRON After PWR-Fail Wake-on-PME BIOS Wake Up Asset Tag No Setup Password Power-On Password Parallel Mode ECP Mode Use DMA USB Controller External USB Ports Default - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 29
Saving. To reset to original factory settings, select Load Factory Defaults. CAUTION: Do NOT turn the thin client power off while the ROM is saving the Setup (F10) changes, because the CMOS could become corrupted. It is safe to turn off the computer only after exiting the F10 Setup screen. Table - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 30
Boot Device Select Boot Device Priority. Default is USB. 2nd Boot Device Select Boot Device Priority. Default is ATA Flash. 3rd Boot Device Select Boot Device Priority. Default is Network. Boot Up Numlock Status Select power on state for Numlock. Default is OFF. 22 Chapter 4 BIOS Settings - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 31
BIOS Features (continued) Security Option Select whether the Password is required every time the system boots or only when you enter Setup. Default is Setup. POST Delay (secs) Set a delay that is added to POST to allow more time to press F10 to enter the Setup Utility. Default is None. F12 Boot - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 32
Task Actions Heading Table Load Factory Defaults Select Yes or No (Y/N) Set Administrator Password Allows you to set, change, and disable the administrator password. Set User Password Allows you to set, change, and disable the user password. NOTE: When the user password is set, it prevents - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 33
failed tests. NOTE: After the video is initialized, anything that fails will have an error message. NOTE: RJ-45 LEDs are located inside the RJ-45 connector on the top, rear panel of the thin client. The LEDs are visible when the connector is installed. Blinking green indicates network activity - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 34
Test Test Description Boot Block Checksum Tests boot block code for proper checksum value DRAM Simple write/read pattern test of the first 640k of memory Parallel Port Initiates the port's driver and determines if the device is present Serial Port Tests the serial port using simple port - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 35
Override enabled - Defaults loaded Press TAB to show POST screen If POST detects an error during memory testing, additional information appears giving specifics about the type and location of the memory error. If the system cannot boot using the current CMOS configuration, the BIOS can override the - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 36
by installing it on a known working unit and testing it. If the power supply does not work on the test unit, replace the power supply. 2. If the unit does not work properly with the replaced power supply, have the unit serviced. The thin client unit powers on and displays 1. a splash screen, but - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 37
it with a working monitor and repeat testing. 3. Re-image the thin client unit and power on the monitor again. 4. Test the thin client unit on a known working monitor. If the monitor does not display video, replace the thin client unit. Diskless (No-Flash) Unit Troubleshooting This section is - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 38
key when ready. Pressing any key will restart the boot cycle. 3. If you are running in a Linux environment, an error message will appear on the screen if there is no Client IP. ERROR: Non-system disk or disk error. Replace and press any key when ready. 30 Chapter 5 Diagnostics and Troubleshooting - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 39
Flowcharts Initial Troubleshooting Start Intial Troubleshooting Is there No power? Yes Is there No video? Yes Go to No Power Go to No Video Beeps, No LEDs, or error Yes Go to Error Messages Is the OS No loading? Go to No OS Loading Yes Go to next page t5000 Troubleshooting Flow - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 40
pointing device or keyboard Go to No No internal network connector Audio No working? Go to No audio Yes Windows No desktop displayed but can't connect? Go to No IP address Yes Boot in continuous loop? Go to Booting in continuous loop 32 Chapter 5 Diagnostics and Troubleshooting - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 41
power cord into No brick and power source, then from brick to system. Yes Ensure power strip or UPS is turned on. Turn computer off. Plug No power cord into different active wall outlet. Restart thin client and return to start of this chart. Go to next page t5000 Troubleshooting Flow Chart No Power - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 42
Power, Part 2 No Power, continued No Power, Part 2 Plug directly into AC outlet PoweNr o LED on? Yes Done No Reseat AC adapter in thin client and at power source Power on? No Yes Done Power outlet active? No Try different outlet Yes Go to next page t5000 Troubleshooting Flow Chart No Power - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 43
, Part 3 Replace power cord PoweNr o on? Yes Done No Is the power brick light Replace the power brick Power on? Yes Done Call your local HP Call Center for a No diagnosis. To locate a local phone number, visit the HP Web site at: http://www.hp.com/cgibin/hpsupport/index.pl Troubleshooting 35 - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 44
up. Yes Turn contrast and brightness up Yes Go to No Video, Part 2 Plug in, turn on, and return Initial Troubleshooting Go to next page t5000 Troubleshooting Flow Chart No Video, Part 2 Note: Older monitors and some third party monitors do not support the amber LED. 36 Chapter 5 Diagnostics and - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 45
to thin client (note 3) Video Yes Done OK? No Replace monitor Note: 3. Turn off and unplug thin client before reconnecting cables. Video Yes Done OK? No Does unit have added memory upgrades? No Yes Go to next page t5000 Troubleshooting Flow Chart No Video, Part 2 Have the unit serviced - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 46
checksum error defaults loaded Yes F1-CMOS checksum errordefaults loaded Yes Done Yes No Turn off the computer and disconnect power. Replace components in system one at a time starting with Flash. Test system after each replacement for video or beeps. Go to next page t5000 Troubleshooting - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 47
or beeps? Integrated video? Yes Turn off the computer and disconnect power. Replace components in system one at a time starting with Flash. Test system after each replacement for video or beeps. Yes Have the unit serviced. Note: Refer to the Warranty for coverage information. Troubleshooting 39 - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 48
is off. Power LED glows green. Computer is on. Beep code - 1 Long, 2 Short. Video controller not present or incorrectly initialized. Ensure the monitor is plugged in. Beep code - 1 Long, 3 Short. ROM failure. Create ROMPaq diskette and reload ROM. Download the ROMPaq from the HP Web site at - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 49
Factory recommended booting priority: 1. USB device 2. Flash 3. Network OS not loading from: Flash. Go to OS Not Loading from Flash Network. Go to No Internal Network Connection Note: If USB diskette drive present and diskette installed, system will not boot from other USB device. Troubleshooting - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 50
Using t5000 F10 Setup, change boot priority to factory defaults. 1. USB Device 2. Flash* 3. Network *Check "Amount of Flash memory" in system information table. Disconnect any USB diskette drive or USB CD-ROM drive. Press Ctrl+Alt+Del to reboot. Boot from Flash? Yes Done No Restore image using - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 51
to enable USB controller. Press Ctrl+Alt+Del to reboot. Reimage device using the recovery process. Keyboard or mouse working? Yes Done No Disconnect the nonfunctioning No Working? Yes Done Yes Done No Service the unit Note: Refer to the Warranty for coverage information. Troubleshooting 43 - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 52
have jack activated. NIC configured in OS? No Reimage using recovery process. Yes OK? Yes Done No Call your local HP Call Center for a diagnosis. To locate a local phone number, visit the HP Web site at: http://www.hp.com/cgibin/hpsupport/index.pl 44 Chapter 5 Diagnostics and Troubleshooting - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 53
external speakers Turn up volume for internal and external speakers. Restore image using the Recovery process. Audio? Yes N Take the following actions: 1. Reseat speaker cable. 2. Replace speaker. Note: Refer to Warranty for coverage information. Done N Audio? Yes Done Troubleshooting 45 - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 54
? Yes Done Yes Ping N Gateway OK? Yes Thin client have a valid IP address? N Reimage device using restore Reboot unit and server. Ping Server by name OK? N Contact Server Administrator to verify DCHP, DNS services started. Replace network cable. Yes Done 46 Chapter 5 Diagnostics and - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 55
, disable the write filter. Chek that Altiris 5.6 Deployment server is being used. Reboot the thin client Boot Yes OK? Done Yes Boot OK? Service the unit. Note: Refer to the Warranty for coverage information. No No Reimage the system. Reboot the thin client t5000 Troubleshooting Flow Chart End - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 56
● Unbundle the image to a directory for use in a custom deployment scenario or PXE image. Download and run the Package-for-the-Web deliverable (an .exe file) that contains the original factory image for the thin client. The HP Compaq Thin Client Imaging Tool (CRStart.exe) runs automatically. Choose - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 57
of the thin client following the restore process, it may take approximately 15 minutes to unbundle the software before the Windows Desktop is displayed. Creating an ISO Image 1. Click ISO Image. 2. When prompted, enter a file name for the generated ISO file. Once this process is complete, use the - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 58
NOTE: Linux uses the file name FLASH.DD while other operating system images use FLASH.IMG Deploying with PXE 1. Ensure that IBR.exe and Flash.img are stored in the same directory on the server. 2. Add [full path]\IBR.exe -y [full path]\Flash.img hd0 to the PXE command file, and then run it. To - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 59
Specifications Table A-1 HP Compaq t5630/t5630w/t5545 Thin Client and number of options installed. ** The operating temperature range when the thin client is attached to a flat panel using the HP Quick Release 30,000 ft Power Supply Operating Voltage Range 100-240 VAC 100-240 VAC Rated Line - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 60
Table A-1 HP Compaq t5630/t5630w/t5545 Thin Client (continued) Rated Output Current (maximum) 4.16 A Output Voltage +12 V DC 4.16 A +12 V DC 52 Appendix A Specifications - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 61
for the job that you will use to deploy the original thin client image. 5. Click the name of the new job. 6. Near the upper right side of the screen, click Add. 7. Select Run Script from the menu. 8. Type [full path]: images\ibr\exe-y\images\flash.xx hd0 NOTE: Linux uses the file name FLASH.DD while - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 62
Server. You must first format the drive on which RIS is installed using NTFS. Installing Remote Installation Services (RIS PXE Server) 1. From the Windows 2000 Server, log on to the domain using an account that has Administrator privileges on the server. 2. From the Windows Control Panel, double - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 63
OK. 9. Log off from the DHCP Server. Configuring Remote Installation Services Use the default option to have RIS install on second hard drive (D:\ or E:\). 1. Click Start > Run. 2. Type Risetup.exe and click Next. 3. Click Next. 4. Select Respond to client computers requesting service. 5. Click - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 64
a network boot disk to map drives. Refer to the Microsoft Web site for instructions about creating a network bootable diskette. For More Information HP Compaq t5000 Series Documentation (including white papers discussing software deployment methods): http://welcome.hp.com/country/us/en/support.html - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 65
D FTP Update HP FTP Image Update Client is a utility that allows image update from an FTP share to an HP thin client system running the Windows XP Embedded or Windows Embedded Standard (WES) operating system. FTP Image Update is only provided on the t5630/t5630w with the latest HP XPe or WES image. - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 66
Description The HP FTP Image Update Client can only be run by an administrator on an HP thin client system which has license to run XP Embedded operating system. Host Settings There are two ways to specify host settings: 1. You can manually enter settings by clearing the Get Host Settings from DHCP - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 67
the following error message is displayed. If the flash device has enough memory, the update client starts the download of the WinPE image, modifies the boot loader to boot to WinPE in the next system restart, and then restarts the system to continue to the WinPE phase. Once WinPE is loaded, IBRPE is - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 68
60 Appendix D FTP Update - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 69
to the thin client ● HP Compaq Thin Client t5000 Series System BIOS Softpaq (for the product being restored) on diskette or USB flash drive NOTE: The BIOS recovery procedure works the same from USB floppy diskette or USB flash drive. There will be no audio, video, or keyboard support during the - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 70
also be used to locally update a system BIOS. Updating a BIOS To update the system BIOS, download the Softpaq (for the product being updated) from the HP Web site at: http://www.hp.com/, select Software and Driver Downloads, and then enter the model number of your thin client. The Softpaq contains - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 71
or assembly. Grounding Methods There are several methods for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: ● Use a wrist strap connected by a ground cord to a grounded Thin Client chassis. Wrist straps are flexible straps of 1 megohm - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 72
51 authorizing Remote Installation Services 54 B basic troubleshooting 28 battery, replacing 13 beep codes 27 BIOS restoring 61 updating 62 BIOS settings 20 C cable lock slot location 3 cable routing slot 4 cautions ambient temperature 8 HP Quick Release 17 mounting thin client 19 static electricity - HP t5630 | Troubleshooting Guide: HP t5630, t5545, t5145, and t5540 Thin Clients - Page 73
11 side cover removing 10 replacing 11 specifications altitude 51 dimensions 51 hardware 51 humidity 51 power output 51 power supply 51 rated output current 52 relative humidity 51 temperature 51 thin client 51 weight 51 stand installing 5 removing 6 supported mounting options 17 USB drive
Troubleshooting Guide
HP t5630/t5630w, t5545, t5145, and t5540 Thin Clients