HP x280n HP MediaSmart Connect x280n Limited Warranty and Support Guide - Page 11

diagnosis identifies that the problem can be fixed using one of these parts, a replaceable part can be sent directly to you. Once the part arrives, replace the defective part pursuant to the provided instructions and documentation. If further assistance is required, call the HP Technical Support Center and a technician will assist you over the phone. In cases where the replacement part must be returned to HP, you must ship the defective part back to HP within a defined period of time, normally fifteen (15) days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective product may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used. If customer self repair applies to you, refer to your specific HP Hardware Product announcement. You can also obtain information on this warranty service on the HP Web site at: http://www.hp.com/support Contacting HP If your product fails during the Limited Warranty Period and the suggestions in the product documentation do not solve the problem, you can get support through any of the following: HP Customer Care on the Web offers instant access to support information and e-mail support with on-line support technicians. Visit our Web site at: http://www.hp.com/support HP Total Care is available toll-free by phone. Be sure to have the following product information available when you call HP: Serial Number Product Number Model Name and Number Details for your questions Limited Warranty and Support Guide 7