Hoover High Performance Swivel XL Pet Upright Vacuum Steam Complete Pet Bundle - Page 29

Problem, Possible Cause, Possible Solution

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PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION Steam Cleaner 1. No voltage in wall plug. won't run 2. Blown fuse or tripped breaker. 1. Check fuse or breaker in home. 2. Replace fuse or reset breaker in home. 3. Steam cleaner may not be plugged into the electrical outlet correctly. 3. Ensure the plug is pushed in securely. 4. The electrical outlet may not be working properly, 4. Check fuse or breaker in home. Replace fuse/reset breaker check the fuse or breaker, or consult an electrician. in home. 5. The power cord may be damaged. 5. If cord is damaged, contact Customer Service at 1.800.944.9200. 6. Does not turn on. 6. Check the On/Off switch to make sure it is in the On position. Steam Cleaner not 1. Main Water Tank may be empty. 1. Please refer to the "Filling Tanks" section. producing steam 2. The Main Water Tank may not be attached correctly. 2. Please refer to the "Filling Tanks" section, and ensure tank is fully seated. Main Water Tank must have water in the tank to pull water from the Supplemental Water Tank. 3. Water Filter may be clogged and needs to be replaced. 3. Check Water Filter and clean or replace. 4. Thermal protector may turn off pump if trying to 4. Unplug steam cleaner and allow to cool down. operate steam cleaner before steam indicator is illuminated. 5. Steam path may be blocked. 5. Please refer to the "Clearing Blockages" section. 6. Hard water filter not installed. 6. Ensure hard water filter is properly snapped back in place when replacing or performing maintenance. Refer to "Replacing the Hard Water Filter" section. Microfiber pad 1. The cleaning pad may already be saturated with 1. Wash or replace with clean pad. Please refer to the doesn't pick up dirt dirt and needs washing. "Removing Cleaning Pads" section.

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PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Steam Cleaner
won’t run
1. No voltage in wall plug.
1. Check fuse or breaker in home.
2. Blown fuse or tripped breaker.
2. Replace fuse or reset breaker in home.
3. Steam cleaner may not be plugged into the
electrical outlet correctly.
3. Ensure the plug is pushed in securely.
4. The electrical outlet may not be working properly,
check the fuse or breaker, or consult an electrician.
4. Check fuse or breaker in home. Replace fuse/reset breaker
in home.
5. The power cord may be damaged.
5. If cord is damaged, contact Customer Service at
1.800.944.9200.
6. Does not turn on.
6. Check the On/Off switch to make sure it is in the On position.
Steam Cleaner not
producing steam
1. Main Water Tank may be empty.
1. Please refer to the “Filling Tanks” section.
2. The Main Water Tank may not be attached correctly.
2. Please refer to the “Filling Tanks” section, and ensure tank
is fully seated. Main Water Tank must have water in the
tank to pull water from the Supplemental Water Tank.
3. Water Filter may be clogged and needs to be
replaced.
3. Check Water Filter and clean or replace.
4. Thermal protector may turn off pump if trying to
operate steam cleaner before steam indicator is
illuminated.
4. Unplug steam cleaner and allow to cool down.
5. Steam path may be blocked.
6. Hard water filter not installed.
5. Please refer to the “Clearing Blockages” section.
6. Ensure hard water filter is properly snapped back in place
when replacing or performing maintenance. Refer to
"Replacing the Hard Water Filter" section.
Microfiber pad
doesn’t pick up dirt
1. The cleaning pad may already be saturated with
dirt and needs washing.
1. Wash or replace with clean pad. Please refer to the
“Removing Cleaning Pads” section.