Hoover WindTunnel All-Terrain Product Manual English - Page 3
Maintenance, Troubleshooting
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MAINTENANCE 2 Tap the filter on trash can and wipe away remaining dust with a dry cloth. Place exhaust filter back onto the vacuum. CLEANING THE RINSABLE FILTER PART #440015878 1 Remove the dirt cup, then remove the filter from the dirt cup lid. 2 Rinse filter with water only until the filter is clean and the water runs through clear. Gently squeeze the filter to remove excess water. 24-48 3 HRS Allow the filter to air dry for at least 24 hours. IMPORTANT: The filter must be completely dry before replacing it. This may take between 24 and 48 hours. Check the inside of filter for dampness before replacing. REMOVING SYSTEM CLOGS If you are experiencing a loss of suction, or you notice debris is spitting out of the nozzle, we recommend checking the nozzle, tube, hose and filters for any visible signs of blockage or built up debris. It is also recommended to rinse your Filter if there is visible built up dirt and dust on the filter. This should help improve performance on your vacuum. TIP Vacuum is equipped with an automatic brushroll shutoff in the event of overload or jam. Check for obstructions in the brush roll area and remove any obstructions. When obstructions are cleared, resume cleaning as normal. THERMAL PROTECTION A thermal protector has been designed into your cleaner to protect it from overheating. When the thermal protector activates the cleaner will stop running. If this happens proceed as follows: 1. Turn cleaner OFF and unplug it. 2. Empty the dirt cup 3. Inspect the nozzle inlet, hose connector, hose, dirt cup inlet, cyclonic filter rinsable filter and exhaust filter for any obstructions. Clear obstructions if present. 4. When cleaner is de-energized and motor cools for 30 minutes, the thermal protector will deactivate and cleaning may continue. If the thermal protector continues to activate after following the above steps, your cleaner needs servicing. TROUBLESHOOTING WARNING: To reduce the risk of personal injury, unplug before cleaning or servicing. FIND AVAILABLE REPLACEMENT PARTS AND ACCESSORIES AT HOOVER.COM IF APPLIANCE IS NOT WORKING AS IT SHOULD, HAS BEEN DROPPED, DAMAGED, LEFT OUTDOORS, OR DROPPED INTO WATER, CALL CUSTOMER SERVICE AT 1-800-944-9200 PRIOR TO CONTINUING USE. ALWAYS IDENTIFY YOUR CLEANER BY THE COMPLETE MODEL NUMBER. (THE MODEL NUMBER APPEARS ON THE BACK OF THE CLEANER.) PROBLEM My vacuum will not turn ON POSSIBLE SOLUTION 1. Always be sure to plug it in firmly. 2. The Thermal Protector may have been activated - unplug your vacuum, check for clogs and let cool for 30 minutes. If this does not work, there may be no voltage in the wall plug. 3. Check the fuse or breaker in your home. If there is a blown fuse or tripped breaker, replace the fuse in your home or reset the breaker. My vacuum is hard to push 1. Adjust to low mode by pressing the mode button. 2. Slide open the valve on the nozzle. My vacuum is losing suction and/ 1. Be sure to empty the dirt cup if it is full. Check that the dirt cup is properly assembled and installed onto the appliance. or not picking up 2. You may have a clogged filter or a clog in the system. Refer to the Maintenance section in this manual for directions on removing clogs. 3. Your filter may be dirty. Pre-motor filters should be rinsed every 2-3 months. Refer to the Maintenance section for directions on how to clean filters. 4. Adjust the mode for appropriate floor type. My brushroll is not spinning 1. Unplug and remove any hair or other blockages around the brushroll. 2. Resume normal operation.