IBM 39M5636 User Guide - Page 23

Maintaining, troubleshooting, drive - review

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Chapter 4. Maintaining and troubleshooting the drive This chapter provides information about maintaining the drive and troubleshooting drive problems. Cleaning the tape drive heads To clean the tape heads, complete the following steps: 1. Review the information in "Cleaning cartridges" on page 12. 2. Insert a cleaning cartridge into the drive. The drive loads and runs the cleaning cartridge for approximately 30-60 seconds. 3. Remove the cleaning cartridge from the drive. Updating firmware IBM periodically releases new firmware to fix problems or provide functional enhancements. To locate the tape files index of the latest firmware and instructions for installing it, go to http://www-304.ibm.com/jct01004c/systems/support/ supportsite.wss/docdisplay?lndocid=MIGR-52989&brandind=5000019 and search for "tape files". Note: Changes are made periodically to the IBM Web site. Procedures for locating firmware and documentation might vary slightly from what is described in this document. After you install the tape drive, make sure that the latest firmware is installed on the tape drive. To do this, complete the following steps: 1. First, determine the level of the firmware that is currently installed. The procedures for determining the current firmware level vary according to the type of operating system that you are using. v If you are using the Linux operating system, see "Determining the current Linux firmware level." v If you are using the Microsoft Windows operating system, see "Determining the current Microsoft Windows firmware level" on page 16. 2. If the firmware level is not up-to-date, install the latest firmware by using the instructions at http://www-304.ibm.com/jct01004c/systems/support/ supportsite.wss/docdisplay?lndocid=MIGR-52989&brandind=5000019 . Determining the current Linux firmware level To determine the level of Linux firmware that is currently installed, complete the following steps: 1. Go to your /DEV file directory. 2. Find the SCSI or XXX Device Folder (readable English). 3. Find the tape device in that folder, where XXX represents the device type. 4. Use the applicable Linux command to display the contents on the tape device. Note: See your Linux User's Guide for instructions. © Copyright IBM Corp. 2007 15

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Chapter
4.
Maintaining
and
troubleshooting
the
drive
This
chapter
provides
information
about
maintaining
the
drive
and
troubleshooting
drive
problems.
Cleaning
the
tape
drive
heads
To
clean
the
tape
heads,
complete
the
following
steps:
1.
Review
the
information
in
“Cleaning
cartridges”
on
page
12.
2.
Insert
a
cleaning
cartridge
into
the
drive.
The
drive
loads
and
runs
the
cleaning
cartridge
for
approximately
30-60
seconds.
3.
Remove
the
cleaning
cartridge
from
the
drive.
Updating
firmware
IBM
periodically
releases
new
firmware
to
fix
problems
or
provide
functional
enhancements.
To
locate
the
tape
files
index
of
the
latest
firmware
and
instructions
for
installing
it,
go
to
http://www-304.ibm.com/jct01004c/systems/support/
supportsite.wss/docdisplay?lndocid=MIGR-52989&brandind=5000019
and
search
for
“tape
files”.
Note:
Changes
are
made
periodically
to
the
IBM
Web
site.
Procedures
for
locating
firmware
and
documentation
might
vary
slightly
from
what
is
described
in
this
document.
After
you
install
the
tape
drive,
make
sure
that
the
latest
firmware
is
installed
on
the
tape
drive.
To
do
this,
complete
the
following
steps:
1.
First,
determine
the
level
of
the
firmware
that
is
currently
installed.
The
procedures
for
determining
the
current
firmware
level
vary
according
to
the
type
of
operating
system
that
you
are
using.
v
If
you
are
using
the
Linux
operating
system,
see
“Determining
the
current
Linux
firmware
level.”
v
If
you
are
using
the
Microsoft
Windows
operating
system,
see
“Determining
the
current
Microsoft
Windows
firmware
level”
on
page
16.
2.
If
the
firmware
level
is
not
up-to-date,
install
the
latest
firmware
by
using
the
instructions
at
http://www-304.ibm.com/jct01004c/systems/support/
supportsite.wss/docdisplay?lndocid=MIGR-52989&brandind=5000019
.
Determining
the
current
Linux
firmware
level
To
determine
the
level
of
Linux
firmware
that
is
currently
installed,
complete
the
following
steps:
1.
Go
to
your
/DEV
file
directory.
2.
Find
the
SCSI
or
XXX
Device
Folder
(readable
English).
3.
Find
the
tape
device
in
that
folder,
where
XXX
represents
the
device
type.
4.
Use
the
applicable
Linux
command
to
display
the
contents
on
the
tape
device.
Note:
See
your
Linux
User's
Guide
for
instructions.
©
Copyright
IBM
Corp.
2007
15